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All 141 Toronto hotels

Holiday Inn Toronto Airport East

3.0 of 5 Hotel   |   600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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67%
Ranked #59 of 141 hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
oskoui Montreal, Canada
  • Reviews (174)
  • Photos (93)
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174 people have reviewed this hotel

Traveler rating
    55
    61
    42
    11
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Montreal, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We wanted to book holiday inn hotel in downtown, when we called IHG agency did the reservation and explained that they are responsible for booking the holiday inn hotels, so as we explained we are 4 adults with 2 children, he recommended to book a business suit in holiday inn toronto airport east as it is more comfortable for family... More

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear oskoui, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. It is disappointing to know that you did not enjoy your overall experience. Guest comfort and satisfaction are of the utmost importance to us so we sincerely apologize for the problems that you had with your booking. Please be assured that... More

San Juan
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel need better service. They don't made the room service for second day. Some rooms don't have the number of towels necessaries. But the area is very clean and rooms comfortable. When we call for services they try to resolve quickly.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Leticia L, Thank you for taking the time to share your experience with us. We are very happy to hear that you were satisfied with our rooms and our service. However, we do apologize for the other shortcomings that you may have experienced on your stay. Your comments will be passed along to the appropriate staff. Once again thank... More

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel, room was clean bathroom small, same issue over and over with these hotels supplying towels enough for 3 people when 4 are checked in. No issue bringing towels to room by housekeeping though. Not enough electrical sockets again another consistent lack over hotels and wifi always seems dreadfully slow. Don't bother to eat at the Perkins restaurant very... More

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Kate T, Thank you for taking the time to leave us some feedback on your recent stay with us. We are happy to hear that you were pleased with our customer service and our rooms.However, we appreciate that you left us some feedback on the good and the bad. We take our guest comments very seriously as they help... More

Ont, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed over after trip .Staff very helpful and friendly . Room awesome spacious and very clean nice to have place to eat so close had lovely breakfast.Good to be so close to highway and airport and good to have shuttle service.Will stay again.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear annemcont, Thank you for taking the time to leave us some feedback on your recent stay with us. Our team is committed to providing friendly customer service and comfortable accommodations so we are very happy to hear that you thoroughly enjoyed your stay with us. Once again thank you and we do hope to welcome you back on your... More

Sault Ste. Marie, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was nice and clean nothing special but would give it good reviews..... Convenient location for Toronto area (as long as you dont mind the airplane noises) Pool was clean and was fun for the kids Restaurant (Perkins) was a disaster but I will leave that for Perkin's review

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear RichHaynes, Thank you for taking the time to leave us some feedback on your recent stay with us. We are very glad to hear that you enjoyed your stay and you were satisfied with our accommodations and location. Once again, thank you and we do hope to welcome you back sometime in the near future. Sincerely, Sarah O Guest... More

Ottawa, Canada
Top Contributor
50 reviews 50 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is right off the 401 and very easy to find. The staff was helpful and pleasant. The room was clean, comfy pillows (had a choice of soft or firm pillows which is important to me) and bed was very comfortable too. There was a big pool but after travelling in the heat was looking forward to a cool... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Steve-Laura-Ottawa, Thank you so much for taking the time to leave us such a detailed review on your recent stay with us. It is great to hear that you were satisfied with our rooms, amenities and customer service. However, we do apologize for the pool temperature, please be assured that this will be looked into. Your comments are very... More

north rustico pe canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our over night before returning home from a family visit. Our experience with this hotel was a very good one. The room was VERY clean and quiet. Nicely furnished and the bed comfortable with excellent pillows. We ate at Perkins for dinner and breakfast and found it not bad at all. What made this hotel over the top... More

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear doodiegirl, Thank you so much for taking the time to leave us some feedback on your recent stay with us. It is very rewarding to hear that you were satisfied with our accommodations, customer service and amenities. Please be assured that your positive comments will be passed along to our staff. Thank you again and we do look forward... More

Timmins
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel is newer, clean great pool and very accommodating when an issue is present. Kids enjoyed the beautiful pool and so did we :) Perkins was not that great but lots of other restaurants around.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Biski33, Thank you for taking the time to leave us some feedback on your recent stay with us. It is so great to hear that you enjoyed our service, amenities and accommodations. We are very glad that we were able to meet your expectations. Thank you again and we look forward to welcoming you back sometime in the near... More

Palm - Eagle Beach, Aruba
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 4, 2014

The Perkins restaurant is good. The guest rooms are excellent. The housekeeping top notch. And the front desk staff always smiling. Especially Julie. Everybody is so nice and they always greet me with a smile. Even maintenance.

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear George G, Thank you for taking the time to leave us some positive comments on your recent stay at our hotel. We are so glad to hear that you always enjoy our service, amenities and accommodations. We look forward to welcoming you back on your next visit with us. Sincerely, Sarah O Guest Relations Manager More

Frankford, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 27, 2014

We stayed here as a sleep and fly package due to close proxmity of the airport. We booked a room with 2 queen beds and upon arrival found out they were sold out. Although this was irritating, we were upgraded to a king corner suite. The suite was nice and very comfortable, however we noticed that a large portion of... More

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Mrsbrant, Thank you for taking the time to leave us some feedback on your recent stay with us. We are glad to see that you liked our location, however we are sorry to hear that you were not pleased with the room conditions. Please be assured that the issues you have raised have been documented and will be forwarded... More

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Additional Information about Holiday Inn Toronto Airport East

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
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Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Best Value Hotel in Toronto #43 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
The newly renovated Holiday Inn Toronto Airport East is located only 3.9 kms from Pearson Intl airport and offers all residing guests complimentary 24 hr Airport shuttle to and from the airport. Featuring floor to ceiling windows that open, all our guestrooms are equiped with 37" LCD televisions with Pay per view. Our business clientele will appreciate the large working space with free WiFi and/or wired internet access. The award winning all day breakfast, Perkins Restaurant is located just off the lobby. For your meeting requirements, the Holiday Inn Toronto Airport East offers over 6,000 sq ft. of function and meeting space. Whilst traveling with your family, you will appreciate the hotels proximity to Wild Water Kingdom (9km), Sherway Garden Shopping Centre(11km) and Canada's Wonderland(22km). After a long day of sightseeing or meetings, guests at the Holiday Inn Toronto Airport East can enjoy the heated, indoor swimming pool, fitness centre, or a selection from the room service menu. When looking for area hotels for business or leisure, this is the place to stay and play in Toronto. Canada hotels don't get much better than this. ... more   less 
Number of rooms
191

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