I expected a certain level of efficiency and service and they delivered. Rooms are very good with super comfortable beds. Good place to eat right next to Hotel plus steakhouse a short walk away. Pool area is a bonus. Don't like paying for parking and that is my only complaint.

Clean rooms and hotel.Made the mistake of placing a long distance call from my room phone to my home .I knew the rates are high but the bill for the call was $78.35 for 40 minutes.(called within southern ontario not India).I complained at the front desk and was told not much they could do about the bill-it was Bell Canada... More

Fabulous quality with rooms all well spaced. Friendly staff and a fan breaky!

I needed a place to relax and unwind and for that I always stay at the Holiday In. May 8, 2012 - From the moment I checked in front desk to the walk to my room, all the staff were friendly and knowledgeable. I truly felt they put their hotel guests first! I had the opportunity to stay in their... More

We had the opportunity to stay at the Holiday Inn Toronto Airport East Hotel on 9 Apr 12. First off, easy to find and easy to drive to; we live in Barrie but arrived via Ottawa. Second, AND the most important, the parking is ON-SITE and NOT on another far-away parking lot, it was very pleasant to park for the... More

I have never had such a a well informed front desk staff of any holiday inn, Julie my hat is off to you. Fast efficient check in, very well informed about the property and VERY helpful and knowledgeable of Priority club and their methods of reservation billing etc etc. The building is newly renovated with new carpets, beds, bedding, hallways... More

When travelling for work I normally stay at Holiday Inns and find that they're pretty consistent. This one did not meet my expectations. The staff are very friendly and the rooms are newly renovated, bright and clean. However, the toilet in my room often ran for 1/2 hour or more and maitenance could not fix it. The heater made a... More

By Priceline chance we found ourselves overnighting at this hotel. How fortunate we were. The rooms and lobby have been recently renovated and what a nice job they have done. The bedroom was huge and beautifully appointed with comfortable beds, beautiful bedding and a very large screen television set. The bathroom was lovely as well. The staff, on checkin and... More

This is a good hotel, close to the airport. I was on the ground level. There was a lot of noisy planes going overhead until early morning. It was a perfect location to stay in.