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Holiday Inn Toronto Airport East


Holiday Inn Toronto Airport East
Hotel class 3 of 5
600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada
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Traveler Reviews

76% Recommend
4.0 of 5 stars 39 reviews
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By trip type
All (39)
[ Date ] [ Rating ]
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2 of 5 stars
lperri 27 contributions
Ottawa
Jun 23, 2009 | Trip type: Couples

It's an airport hotel. A place you should stay in case of your flight being cancelled or something of the sort. The room is nice enough and so is the lobby, nothing special. The restaurant is dreadful. I was waiting for Gordon Ramsay and the Kitchen Nightmares crew to walk in and shut it down, but it didn’t happen. Bad... more

Management response from
HITOAirportEast, Manager

Dear lperri, thank you for taking the time to leave your comments on your recent stay with us. Comments such as yours allow us to improve on our service and standards within our hotel and restaurant. We would appreciate if you would take a moment to contact us via email with a contact number so we may further discuss the...

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4 of 5 stars
CarlyR73 1 contribution
WNY
Jun 3, 2009 | Trip type: Solo travel

Spacious lobby, convenient restaurant, friendly desk check-in. Shuttle to airport was delayed so staff arranged for a taxi without even being asked. I was amazed, as service at other Toronto hotels is often "Take it or Leave it." This hotel cost $100 less than my last airport-stay, and the service was 1000% better. more

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4 of 5 stars
AFGBarrie_Ont 2 contributions
Barrie, Ont
May 2, 2009 | Trip type: Family

We stayed here the night before we flew to Florida, we where able to leave our vehicle here for the duration of our holiday with booking a parking package, but I was pleasantly surprised to find it was cheaper than a regular stay! We where bused to and from the airport and parking was included. Great deal and ideal location... more

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3 of 5 stars
thenay84 13 contributions
Brampton, Canada
Feb 25, 2009 | Trip type: Couples

This hotel is near the airport and is good, however parking does cost $11/day if your staying here (was free in 2008). The staff was rude at the check-in counter as they wouldn't let me use my priority number (other holiday inns did when booked via priceline), also they gave my room to another party who came in 10 minutes... more

Management response from
HolidayInnYYZ, Management

Thank you for your response we certainly enjoy hearing from our guests. Please note that on third party websites it is clearly stipukated that reward points are not able to be collected and we apologize for any inconvenience this may have caused. Should you wish to discuss any further concerns please do not hesitate to contact our hotel directly and...

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2 of 5 stars
MrToronto 11 contributions
Toronto
Jan 22, 2009 | Trip type: Business

This hotel is located in the strangest of locations. It sits literally just off to the side on a major freeway exit ramp. The grounds which surround this hotel are all parking lot. You have three choices of things to view from your room window: 1) The exit ramp 2) Delivery parking 3) airport/commuter parking The hotel is nice INSIDE,... more

Management response from
HolidayInnYYZ, Manager

Dear Sir, in response to some of your comments below our clients applaude us for having one of the only family dinning priced restaurants at the airport strip. Perkins is well known for its award winning breakfast for under $10 and a restaurant that belongs to the hotel and is not leased out. The Toronto airport area is one of...

Noisy
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2 of 5 stars
WORLDTRAVELLER0007 1 contribution
TORONTO
Oct 25, 2008 | Trip type: Solo travel

I stayed @ this location for 2 nights & would not make that mistake again. On both nights there was running through the hallways, doors slamming & when the front desk was notified they stated that people were checking into there rooms, they didn't really seem to care. I checked my credit card statement to discover that I had been... more

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4 of 5 stars
jchen811 67 contributions
santa clara, ca
Sep 2, 2008 | Trip type: Friends getaway
1/1 found this review helpful

For $40/night on priceline, this hotel is very worth it. We managed to convince the manager on duty to give us an extremely updated room with fluffy down pillows. There's also 24 hour shuttle service to the airport which was nice. Service runs every 30 minutes. There was free wired internet in the rooms and free wireless in the lobby... more

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5 of 5 stars
WorldwidePrincess 15 contributions
Guangzhou, China
Aug 12, 2008 | Trip type: Family
1/1 found this review helpful

I chose this hotel after reading all the reviews. Stayed there four nights and was very satisfied. In particular, staff were very friendly, there is free internet, the onsite Perkins restaurant was great for kids (Kids Eat Free), rented a car onsite so did not have to pay hotel overnight parking fee, efficient airport shuttle, free newspaper, indoor pool, various... more

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3 of 5 stars
VictorMeldrewAgain 4 contributions
Worcester UK
Aug 10, 2008 | Trip type: Family
2/2 found this review helpful

Booked a prepaid rate on holiday inn website. Stayed here twice in the last month. On checking out the first time wasn't given the bill and told everything was in order. The second time we stayed, used the business suite and discovered they had added MISC Charge 2 on my first bill. Discovered that I had overpaid the first stay... more

Best Choice!
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5 of 5 stars
George0267 1 contribution
George0267
Jun 26, 2008 | Trip type: Business
1/1 found this review helpful

Stayed here on a business trip and loved it! 1. Airport Shuttle is free for guests and a very quick 24 hour service. (Shuttle to hotel and back was on time, does stop at two other hotels but it was fast). 2. Service in this hotel was warm from the start and all the way through. Staff and Managers seem... more

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Holiday Inn Toronto Airport East Also Known As

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada
Toronto Hotels Holiday Inn Toronto Airport East
4.0/5.0
39