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All 141 Toronto hotels

Holiday Inn Toronto Airport East

3.0 of 5 Hotel   |   600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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69%
Ranked #51 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
Shwarmski Toronto, Canada
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156 people have reviewed this hotel

Traveler rating
    51
    56
    34
    11
    4
See reviews for
37
45
9
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Stratford, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Near the bottom of the barrel for a Holiday Inn. Cramped room, even tighter bathroom, old, not very inviting. But they have spruced the Lobby! Its the room I'm staying that's important. Airport bus old, rattles and shakes the you know what out of you!

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Elevators are a long walk from lobby. No bar in hotel. There is one across the street though. Good location if you're using the Airport and it's right off the highway. Poor fitness centre. Meeting rooms were good. Food and service was great during meetings. Rooms aren't anything special.

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IHGCare, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Shwarmski, Thank you for staying with us and leaving a review. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We are deeply sorry for any inconveniences you have experienced. We take all comments into consideration and welcome any opportunity to improve. We are hospitality professionals... More

Toronto, Canada
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to airport and many restaurants. Room was clean and basic. Lobby and hallways were cold. Front desk was friendly. Pool area was FAR too cold to make use of. Needs more heat in there! Attached restaurant is a Perkins (I think). Was worthwhile to get in car and go somewhere nice for dinner, but would be convenient for breakfast.... More

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IHGCare, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear iTravel67, Thank you for taking the time to provide feedback on your stay. We are pleased to see you enjoyed your time at the hotel, and look forward to serving you again in the future. Sincerely, Ben J Case Manager IHGCare More

Collegeville, Pennsylvania
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 15, 2014

I have stayed at this hotel several times over the last 10 years with the last time being in March 2014. I typically fly into Toronto to do business at various locations in Ontario and if I need an Airport Hotel on the night before leaving this is my hotel of choice. Hotel and rooms are clean and well kept,... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear A P, Thank you for taking the time to give us your positive feedback on your recent stay with us. We are very happy to hear that you have chosen our hotel as your number one Airport hotel to stay at when you are in town. We always strive to provide the best customer service and clean, comfortable accommodations... More

Killarney, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2014

very good accommodation for various needs good quick desk service as we entered the bldg clean rooms & also quiet which is so NB. comfortable mattresses to relax on. overall clean & fresh linens & towels. very pleasant atmosphere to walk in to. pretty n cozy for everyones taste & comfort!!!!!!!!!

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear gerty m, Thank you for taking the time to give us some feedback on your recent stay with us. We pride ourselves on providing great customer service and comfortable accommodations so we are very happy to hear that you were pleased with your stay. Thank you again and we hope to welcome you back sometime in the near future.... More

Sudbury, Canada
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

I stayed here twice over the last month. First time was on my way for a vacation. I was solo at this time and got a great rate here through Hotwire. The layout is strange but not really relevant on the grand scale. Rooms are clean and have everything you need for an overnight. On the way back from my... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear AllieSuzE, Thank you so much for taking the time to leave a review of your recent stay with us. We are very glad to hear that you enjoyed your two recent stays with us and that we were able to satisfy your expectations. Thank you again and we look forward to welcoming you back sometime in the near future.... More

Calgary, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 1, 2014

The hotel is newly renovated. The rooms, lobby and hallway were clean. The customer service was efficient. My only complain is the complimentary airport shuttle. According to the website, the shuttle was supposed to come very 30 minutes 24/7 but when the bus was half an hour late, I called the hotel and they said the schedule is different at... More

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IHGCare, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear SammiBoi, Thank you for taking the time to review our property. It's great to heat that you liked our hotel facilities, level of cleanliness and efficient customer service. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I am sorry that your stay was negatively affected... More

Toronto, Canada
Top Contributor
116 reviews 116 reviews
40 hotel reviews
129 helpful votes 129 helpful votes
5 of 5 stars Reviewed March 1, 2014

Attended a two day meeting here and stayed overnight. Friendly service - Wendy made us feel right at home! And made sure our meeting and nourishment needs were looked after. Spacious, clean and comfortable room. Even had my favourite Bath & Body Works lotion!! There's a restaurant at the hotel, or you can pick from many chain restaurants nearby -... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Elycee, Thank you so much for taking the time to give us some feedback on your recent stay with us. We are very glad to hear that you were satisfied with our accommodations, service and amenities. We constantly strive to provide excellent customer service so please be assured that we will pass your comments along to our staff. Thank... More

Port Perry, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 28, 2014

My husband and I stayed at this Holiday Inn before heading to the air port on our holiday. We had a very nice room with a king size bed, which we loved. We were also on the main floor so it wasn't very far to get the shuttle which leaves every 1/2 hour 24hrs a day. The girl that greeted... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Bethalina2013, Thank you so much for taking the time to give us some feedback on your recent stay with us. We are very glad to hear that you were happy with our accommodations, amenities and service. We hope to welcome you back again in the near future. Sincerely, Sarah O Guest Relations Manager More

Montreal
Top Contributor
58 reviews 58 reviews
36 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

Whenever you need to stay near the airport, this hotel is great to stay at. A wide variety of restaurants are located near by Milestones, Chopped, Movies. The hotel restaurant Perkins is fine for all day breakfast. Room was clean, comfortable.

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Nozer D, Manager at Holiday Inn Toronto Airport East, responded to this review

Dear MTLEurope, Thank you for taking the time to leave your positive feedback on your recent stay with us. We are very glad to hear that you were satisfied with our location and our amenities. Again thank you and we look forward to welcoming you back in the near future. Sincerely, More

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Additional Information about Holiday Inn Toronto Airport East

Also Known As:
Holiday Inn Toronto Airport East Hotel
Holiday Inn Toronto Airport East Hotel Toronto
Holiday Inn Toronto
Toronto Holiday Inn
Holiday Inn Toronto Airport
Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Phone Number:
Location: Canada > Ontario > Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Toronto
#40 Business Hotel in Toronto
#56 Family Hotel in Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Official Description (provided by the hotel):
The newly renovated Holiday Inn Toronto Airport East is located only 3.9 kms from Pearson Intl airport and offers all residing guests complimentary 24 hr Airport shuttle to and from the airport. Featuring floor to ceiling windows that open, all our guestrooms are equiped with 37" LCD televisions with Pay per view. Our business clientele will appreciate the large working space with free WiFi and/or wired internet access. The award winning all day breakfast, Perkins Restaurant is located just off the lobby. For your meeting requirements, the Holiday Inn Toronto Airport East offers over 6,000 sq ft. of function and meeting space. Whilst traveling with your family, you will appreciate the hotels proximity to Wild Water Kingdom (9km), Sherway Garden Shopping Centre(11km) and Canada's Wonderland(22km). After a long day of sightseeing or meetings, guests at the Holiday Inn Toronto Airport East can enjoy the heated, indoor swimming pool, fitness centre, or a selection from the room service menu. When looking for area hotels for business or leisure, this is the place to stay and play in Toronto. Canada hotels don't get much better than this. ... more   less 
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