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All 142 Toronto hotels

Holiday Inn Toronto Airport East

3.0 of 5 Hotel   |   600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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Ranked #58 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed 6 days ago
George S Hilliard, Ohio, United States
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187 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hilliard, Ohio, United States
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at three different Holiday Inn properties on this trip and of the three, I would classify this one in the middle. They were kind enough to assign my room and give me the key upon arrival around noon which really helped since we needed to pick up some family at the airport and needed the room in the... More

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With my nose in a book....
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel due to it's close proximity to the Toronto Convention Centre. My room was on the ground floor and upon arrival noticed that the door was actually cracked as if somebody had tried to kick it open get into the room. Not a great first impression. Windows gave a view to the parking lot so I tried... More

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

First off I'd like to say that I wish that I could of stayed at the Holiday Inn on 970 Dixon Road which is a much nicer hotel. The reason for my stay at this hotel was for a business conference. There were other people from this conference that decided to cancel their reservations at this hotel and stay at... More

Was this review helpful? Yes 6
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear CND_Traveler_A, Thank you for staying with us and leaving us such a detailed review. It is very unfortunate to hear that our hotel did not live up to your expectations. In regards to the leak in the meeting room, unfortunately, the leak occurred during the meeting and we did not want to disrupt the actual meeting to repair it.... More

London, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Unfortunately I had a very unpleasant stay at this hotel which resulted in a chaotic day for me the next morning. The television was the only amenity that worked in my room. There was no hot water for me to shower, both phones in the room were inoperable, the alarm clock's wiring seemed to be out of wack; it reset... More

Was this review helpful? Yes 6
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear t892014, Thank you for staying with us and leaving us some feedback. We are very sorry to hear that you did not have a great experience at our hotel. Guest comfort and satisfaction are of the utmost importance to us and we apologize for the issues you encountered with the hot water, the phones and the alarm clock in... More

Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I had the opportunity to stay at this hotel for 3 days during a company conference and was delighted with the quality and cleanliness of the guest rooms and public areas, the helpfulness and friendliness of the hotel team, and the quality and variety of food. During the meetings - the staff were quick to recognize that I had special... More

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Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear KADOttawa, Thank you for staying with us and leaving us such positive feedback. It is such a pleasure to know that you had such an enjoyable stay with us during your three day conference. Our main goal is to provide all of our guests with a very memorable experience from our customer service to our comfortable and newly renovated... More

Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel during a 12 hour layover in Toronto. We've previously stayed at the Marriott on Dixon Road, but chose this Holiday Inn due to obtaining an excellent deal. It's a five minute drive from the Airport, and also provides a 24-hour airport shuttle. We arrived a little before midday, but unfortunately there were no rooms... More

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear karissa2000, Thank you for taking the time to leave us such a positive review on your most recent stay with us. We are delighted to hear that you were satisfied with our newly renovated rooms and amenities. We hope that you will be able to enjoy our large heated indoor solarium pool and attached Perkins restaurant on your next... More

Montreal
Top Contributor
62 reviews 62 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Attended a 3 day class at the hotel and the room and the services during the meeting was very good. The food served during the event was also very good. The room was clean, and internet connection worked really well. I have been to this hotel more then once and I am never disappointed. I will go back.

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear MTLEurope, Thank you for taking the time to leave us such great feedback on your recent stay with us. We are so happy to hear that you were satisfied with our meeting facilities and comfortable accommodations. We are glad that we are always able to meet your expectations. Thank you again and we look forward to welcoming you back... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We stayed two nights in August of 2014. The rooms were clean, there was plenty of parking and a restaurant off the main lobby. The shuttle to the airport was very convenient and on schedule. The front desk staff were also very friendly and helpful

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear DorLi43, Thank you for taking the time to leave us such positive comments on your recent stay with us. We are so happy to hear that you enjoyed your stay with us and that we were able to meet your expectations. We look forward to welcoming you back on your next visit to the area in the near future.... More

Mississauga, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 21, 2014

My company called a last minute meeting recently and the central meeting place appeared to be at the Toronto Airport. Our chosen location was the Holiday Inn Toronto Airport East. Now this wasn't the first place that came to mind when I was told we were meeting at the Airport. Was I ever surprised over the three days how comfortable... More

Was this review helpful? Yes 3
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Doug R, Thank you for taking the time to leave us such positive comments on your recent stay with us. We are so happy to hear that you were satisfied with all aspects of our hotel from the meeting facilities, to the guestrooms and to our customer service. It's great comments like these that help us to strive more... More

Bethel, Maine
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed August 19, 2014

We prepaid for our room ahead of time for a weeks stay in July, 2014. At check in on a Saturday the desk clerk asked for a card for incidentals so I gave her my debit card. Monday morning I checked our bank account and Holiday Inn had taken out almost $1200. I called the front desk and eventually, hours... More

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear Jen G, Thank you for taking the time to leave us some feedback on your recent stay with us. Providing excellent customer service is one of the things we pride ourselves on and we are very sorry to hear that we have fallen short of your expectations in this case. We have taken note of your comments and they... More

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Additional Information about Holiday Inn Toronto Airport East

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Number of rooms: 191
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Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn

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