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Holiday Inn Toronto Airport East

3.0 of 5 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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Holiday Inn Toronto Airport East
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Holiday Inn Toronto Airport East
Holiday Inn Toronto Airport East
Holiday Inn Toronto Airport East
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213 reviews from our community

Traveler rating
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    49
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bobcaygeon, Canada
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This was probably the worst Holiday Inn experience ever in the 25 years or so that I have been using this chain (am a long time Priority Card member). On arrival, the lady at the check-in appeared totally disinterested to the point of hostility. Not a hint of a smile or friendly greeting. Our room was very disappointing. We noted... More 

Was this review helpful? Yes 1
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: travellingjrr We are happy to see that you had a good experience with the wait staff in Perkins, and that the complimentary airport shuttle was suitable to your needs. In regards to your other comments we would be interesting in talking to you. Should you find the time, please contact our hotel manager at 416-240-4390. Thank you for staying... More 

North Bay, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is not far from the airport and has a great price. The rooms were all renovated a few years ago. Great place for worry free parking and bus to and from the airport. It also has a restaurant attached to the hotel as well as a pool

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: MichelleLarondeau We are pleased to hear that our hotel well suited your needs. As we are 5 minutes from Toronto Pearson Airport, we do feel that we are a good option for traveler's offering great park and fly packages that offer a complimentary airport shuttle. Our attached Perkins restaurant offers tasty food and we are glad that it sounds... More 

Parry Sound, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Check in was quick. Appreciated the upgrade to king room. Nice clean room with comfortable bed and great pillows. Shuttle to airport was running ahead of schedule but quick and easy. Great airport hotel. Would stay again.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Misterchips666 Thank you for your review. It's great to hear that we were able to upgrade you to a king room. We are most proud of our rooms attendants and their ability to provide a nice, clean room. We do offer an option of pillows to accommodate different preferences and it is always nice to hear that this makes... More 

Belleville, Canada
Top Contributor
103 reviews 103 reviews
14 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this location for a meeting where we have a mix of people who fly in and who drive in. It's close to the airport, with frequent shuttles, and it's easily accessed from highway 427 northbound. Check-in and check-out are speedy and courteous. My only concern is the lack of decent beer in the restaurant: Corona, Keith's, and the... More 

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: zubill It is a pleasure that we were able to host your meeting. It's great that our proximity to the airport, and our frequent shuttles made it easy for you and your guests. We do like to offer fast and efficient check-in and check-out with genuine staff. We would be delighted to offer meeting facilities and accommodations for you... More 

Woodstock, Canada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed here a couple of times while traveling down south. Pretty good park and fly deal. Hotel is clean and simple and nice. The attached restaurant was really good and reasonably priced. Only issue was this: Waited nearly an hour out in the cold at Pearson for the shuttle bus to come and pick us up and bring us... More 

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: N J It is nice to hear that you have chosen to stay with us on several occasions. We do have a very popular park and fly package, with complimentary airport shuttle, and are glad that you have been able to use this offer to your advantage. . We do apologize for the inconvenience you experienced. We hope that... More 

London, Ontario, Canada
Top Contributor
128 reviews 128 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for an early flight and it was perfect! I found it to be cheapest to book it on itravel2000. The shuttle worked well and we didn't wait long for the return shuttle. Our car was safe and a week parking was included with our price. The pool looked cold so we didn't go in. The fire alarm... More 

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Strawberry1220 Thank you for choosing to stay with us. We do offer park and fly packages which are popular and it is nice to know that you had a good experience, and that you felt your needs were met. It is unfortunate to hear that the fire alarm went off. We do apologize if this inconvenienced you. We would... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

Great location as there are all sort of restaurants and eateries around the hotel so it has unlimited food options. Hotel has a good and comfortable staying arrangement as well as free shuttle to airport is available.last but not the least is the great online pricing available for this hotel.

Was this review helpful? Yes 1
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: hisunjeev Thank you for your nice review of our hotel. We do agree that the location just off of the 401, at Dixon and Martin Grove is easy to find and also very close to the Toronto Pearson Airport which we provide a complimentary shuttle to and from for our guests. You are correct in pointing out that there... More 

Elora, Canada
Top Contributor
68 reviews 68 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed January 18, 2015

We had to spend the night near the airport for a trade show we were attending. We had IHG reward points so we decided to stay here. It's a typical Holiday Inn, nothing spectacular about the appearance, pool area was mediocre and in need of an update. Rooms were fine, spacious, comfy and quiet. For the price I think it's... More 

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: xforce Thank you for your comments. We are glad to hear that you found the rooms were spacious, comfy and quiet. Our rooms are newly renovated, and beds are newer as well. We are in fact only 5 minutes from Toronto Pearson Airport, which is a good location for travellers or park and fly guests. Our Perkins restaurant on... More 

Essex
Contributor
19 reviews 19 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 14, 2015

I stayed here in December, when is was snowing, it was great, comfortable in a huge room with two large beds. Airport shuttle is great, used it to get into the city, via the airport. Nice staff, wifi, big TV, I enjoyed it, was clean and worth while.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: thrigby We appeciate your comments about our hotel, and are pleased to hear that you had a comfortable, spacious room. It is also nice to hear that you got to take advantage of our complimentary airport shuttle. We are proud of our staff and service culture here at the hotel, and it is a pleasure to hear that you... More 

Ottawa
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 7, 2015

C/in was great! she was busy but kept her calm and was friendly, room was clean and nice. The Restaurant Perkins was great the staff was fun and would go back. I love the pillow that you can have soft/medium.

Was this review helpful? Yes
Sarah O, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: princessrocker We are happy to hear that your check in experience was great! At times, it can get busy, and we are pleased to know that the guest services Representative was calm and friendly, and thank you for noticing that the room was nice ad clean. The Restaurant Perkins is open daily, and is a popular spot well known... More 

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Additional Information about Holiday Inn Toronto Airport East

Address: 600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto Airport East 3*
Number of rooms: 191
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Also Known As:
Holiday Inn Toronto Airport East Hotel Toronto
Toronto Holiday Inn
Hotel Style:
#6 Best Value Hotel in Toronto
#40 Business Hotel in Toronto

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