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Holiday Inn Toronto Airport East

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600 Dixon Rd, Toronto, Ontario M9W 1J1, Canada (Formerly The Toronto Airport Hotel)
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Holiday Inn Toronto Airport East
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Holiday Inn Toronto Airport East
Holiday Inn Toronto Airport East
Holiday Inn Toronto Airport East
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229 reviews from our community

Traveler rating
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    88
    53
    16
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed at the Holiday Inn Toronto Airport East on the weekend of May 9th with a group of families from my son's hockey team. The hotel staff wasn't welcoming at all and seemed stressed due to a huge group of teenagers that were visiting from Quebec (which were actually well-behaved and didn't bother us at all). We had some... More 

Was this review helpful? Yes
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: KaInCanada We would like to start by thanking you for staying with us. It was unfortunate that you felt the staff wasn't welcoming, as our staff is generally friendly and genuine. We do have a variety of breakfast items, and if arranged for a group, usually is pre arranged, however can always be arranged differently in the future should... More 

Wellington, United Kingdom
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed my stay here very much. Convenient and well priced, it ticked every box. Used the pool and gym extensively (always on my own!) and the guest laundry (free of charge!) was a fantastic bonus.... I went home with a suitcase of clean clothes for a change. Service was all first class in the hotel.... The restaurant attached needs a... More 

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Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: EnglishmanOnTour2014 We are pleased to hear that you enjoyed your stay here. It's great that you made use of the pool and gym and guest laundry. Your comments were very kind, and we would be very pleased if you stayed with us again. More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is great! The rooms were cleans,the night auditor the Asian guy was great.the girl at check out the Indian girl with light colored eyes was rude.didn't ask how my stay was just took the keys and Said thnx.i would stay at this place only because the price is great,the rooms are comfortable it's Very close to the airport.and... More 

Was this review helpful? Yes 1
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Aliyahana1 Thank you for your nice comments about our hotel. We are glad that you found the rooms clean and comfortable, and made use of the complimentary shuttle. We hope that you do choose to return to stay with us. Thank you. More 

Winnipeg, Canada
Top Contributor
91 reviews 91 reviews
5 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My mom and I decided to stay at this hotel for one night back in February as we had an early morning flight and needed a place to stay close to the airport that was reasonably priced. We did not book anything a head of time. We walked in and went up to the front desk and asked the agent... More 

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Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: trancebliksem Thank you for choosing to stay with us when looking for affordable and comfortable accommodations close to the airport. Occasionally there are different prices online that we can not see from our system, however we do apologize for this inconvenience. We have recently updated many carpeted areas of the hotel, and this was done after your stay in... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel and was particularly impressed by the amazing service. I would specifically like to make mention of the fantastic service provided by Tauris at the front desk. She always greeted me with a warm smile and was tremendously accommodating to any inquiries or requests I made. Tauris is an invaluable asset to the hotel and... More 

Was this review helpful? Yes
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: matdandez Thank you for choosing to stay with us recently. We were very pleased to hear that you quite liked the service. We genuinely appreciate your recommendation and it is a pleasure to accommodate guests such as yourself. Thank you for your review. More 

Muskoka District, Canada
Top Contributor
234 reviews 234 reviews
86 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Holiday Inn is not that closse to the airport. There is another Holiday Inn that is MUCH closer but I imagine that parking is cheaper here. The Inn is a 5 story block building. The lobby is at one end and the elevators are down a very long, narrow hall. It is difficult if you meet someone else with... More 

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Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Joe_Ursano It is unfortunate that you felt that we were not that close to the airport. We are about a 5 minute drive, and do offer a complimentary airport shuttle for guest use. We have in fact recently improved many of the carpeted areas in the hotel to improve the look of our hotel. Our Perkins restaurant attached is... More 

Cold Lake, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is walking distance to many restaurants and amenities and very close to the airport. They lay out is odd its a good hike to an elevator so don't bring to much luggage. There is a Perkins attached to the hotel so you can grab something to eat but the service is slow and servers are not friendly but... More 

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Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Fabio P The hotel is, in fact walking distance to many restaurants and amenities and about 5 minutes from the airport. We are thrilled that you enjoyed your overall stay and hope you chose to stay with us again in the future. More 

sudbury ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Used this property once again because of it's close proximity to the Toronto Airport and most convenient on site parking. On the strip there are many restaurants to choose from as well as the shuttle to the airport is super convenient only making 2 other stops. We booked this thru our selloff travel agent and got a great rate. The... More 

Was this review helpful? Yes
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: chartzzz We are glad to hear that you have stayed with us on several occasions. There are several restaurants that are walking distance from the hotel, and we do also have our attached Perkin's restaurant. It is nice that you also get to use our complimentary airport shuttle. Thank you very much for the recommendation, we look forward to... More 

Calgary, Canada
Top Contributor
115 reviews 115 reviews
57 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed April 2, 2015

This is my first time staying at this hotel. It's in a prime location if you're looking to be close to the airport. The front desk staff were friendly and my check-in was perfect. The rooms themselves are clean and quite quiet which is super important to me. I did find this hotel to be quite bare in the toiletries... More 

Was this review helpful? Yes
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Cgyguy30 Thank you for choosing to stay at our hotel. We are about 5 minutes from the airport, and are glad that this location worked well for you. To hear that you found the front desk staff were friendly and that you felt the check-in was perfect is excellent. We take pride in the cleanliness of the hotel, and... More 

Ontario
Top Contributor
171 reviews 171 reviews
41 hotel reviews
103 helpful votes 103 helpful votes
5 of 5 stars Reviewed April 2, 2015

I didn't know what to expect from this hotel because of it's close proximity to the Toronto Airport. I checked in around 4:00 and was surprised with how quiet the lobby was. I was given room 560 and I did think it was a long, long way from the lobby. Upon opening the door I was pleased with the size... More 

Was this review helpful? Yes 2
Melissa D, Guest Relations Manager at Holiday Inn Toronto Airport East, responded to this review

Dear: Helper_One It was great to read about your experience at our hotel, and your detail made for an interesting read. Your ratings were fair, and give us an opportunity to correct anything that may need to be looked at. However, we were pleased to read your overall scores, and made us feel that we are doing our job at... More 

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