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Holiday Inn Toronto International Airport

3.5 of 5
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970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
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Holiday Inn Toronto International Airport
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Ranked #70 of 141 Hotels in Toronto
A recent review
4 of 5 stars reviewed 1 week ago
TravellerFromOntario London, Canada
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358 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this Holiday Inn as a pre-vacation getaway and chose this hotel due to having stayed here in the past with no issues. Another bonus this time was a decently priced park/sleep fly rate compared to other hotels in the area. The hotel is easily accesible of the highway and check in was smooth and without issue with an... More 

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Traveller, Thank you for taking the time to write a detailed review about our hotel. We are glad you choice to return to our property based on our great staff and great location. Our team take such great pride in consistently delivering excellent service and we are glad that G.J took such great care of you. We will be... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I don't know where to begin. I don't write reviews ever, this is my first. I felt that all the staff I encountered at this hotel to be just such wonderful people. Not only were they polite and professional like travels expect. But they genuinely cared and did everything they could so as I was able to enjoy my stay.(Which... More 

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear mikeajax23, Thank you for taking the time to share your wonderful experience during your recent stay with us. We are so delighted to hear how much of an impact our wonderful team have made for you during your stay. We take such great pride in consistently delivering exceptional service, and always love to make our guest feel like they... More 

Contributor
11 reviews 11 reviews
1 of 5 stars Reviewed 1 week ago

We arrived late at night due to our flight being delayed. After 10 hours travelling all we wanted was a quick meal and to get some sleep before our early flight the next morning. The check in was incredibly inefficient, we had to wait a long time to all be served. Upon arriving at the restaurant we were given a... More 

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear yellowukulele, Thank you for taking the time to share your experience with us at the Holiday Inn Toronto Airport. We would like to apologize for the lack of service you received in the restaurant. We will follow up with the restaurant manager / Chef to investigate whether they were short staff or what caused the service. I would really... More 

Sarnia, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight and parked car fr 8 days while away on vacation. The room met all our needs and expectations. We had gone out for dinner and upon return, discovered no parking spaces left for the park and fly stay. Management quickly parked our car in the valet parking at no extra charge. The reception is well staffed and... More 

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear mybeetle, Thank you for sharing your experience about your stay with us. We are so glad to hear our rooms met your expectations while you stayed and parked here. We had a busy season for our park and fly's but managed it well so our guests can park comfortably. Thank you for staying with us and we look forward... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed overnight at this hotel at it was okay. The room was spacious however bathroom was really small. I believe the floors are heated. I got a king size bed and it was super comfortable. I didn't like that there wasn't a fridge in the room but I believe you can get one for a nominal fee. The room... More 

Was this review helpful? Yes 1
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear jojobaby27, Thanks for sharing your feedback about your most recent stay with us. Sorry to hear that the room did not meet your expectations. We are aware that we are due for renovations and we are happy to announce that we are currently working on that. We are glad that you enjoyed that the room was spacious and that... More 

Orillia, Canada
Top Contributor
92 reviews 92 reviews
27 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here for 1 night, prior to flying to Punta Cana for 2 weeks. The hotel has a free shuttle to the airport and we were able to leave our car in their secured parking lot for the 2 weeks which was included in the room rate of $179.00. Check in was prompt and courteous, there's a lovely... More 

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Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear russell85, Thank you for your feedback regarding your stay at that Holiday Inn Toronto International Airport. It's great that you were able to make use of our park and fly package. It is really convenient for a great price. Glad to hear that you enjoyed your stay and we look forward to seeing you again the next time you... More 

Arroyo Grande, California
Contributor
20 reviews 20 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

an early flight out of Pearson Airport (Toronto, Ontario) made an overnight stay at a hotel imperative. This is the second time I've stayed at this Holiday inn. Clean, pleasant ,well equipped rooms. two elevators for short wait times. fast efficient wi-fi. I didn't use the on-site restaurant this time, but it was very good last time for this gluten... More 

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Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear TrainRyder, Thank you for your review about the Holiday Inn Toronto International Airport. We're happy to hear that you chose to stay with us again and you were very happy with everything at the hotel. We hope that we are your number one choice on the airport strip and that we'll see you again soon! Best regards, Priya D. More 

Toronto
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located close to the airport. It is a great place for all types of travellers - business and families. The rooms are clean and spacious. The restaurant has wonderful food - very delicious. The staff are very warm and professional staff, especially Rupa Stephen-Ayub. She makes what the Holiday Inn Toronto International Airport what it is... More 

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Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Chrissy123, Thank you so much for your wonderful review about the Holiday Inn Toronto International Airport. We're very happy to hear that you were are so impressed with our property. We do our best to provide a Great Hotel Guests Love and your comments prove that we are doing an excellent job. We're delighted to hear your comments about... More 

Montreal, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We hosted 200+ people over two days at the hotel and could not have been more pleased with the service provided. Joseph and Bonnie worked hard to ensure our needs were met and in most cases surpassed.

Was this review helpful? Yes
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Steven F, Thank you for sharing your great feedback about the Holiday Inn Toronto International Airport. We are very excited to hear that you had a wonderful experience at our property hosting an event of more than 200 people. We take pride in having such spectacular staff that go above and beyond to exceed our guest's expectations. We will... More 

North Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We were part of a large group who used the hotel for an industry trade show this week. The food services and staff were both very good. Staff throughout the facility are attentive and helpful. Their loading dock is a little difficult to use so investigate this if you are moving a lot of stuff in/out or need to store... More 

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Paul M, Thank you for sharing your experience with us during your stay while attending your conference. We are glad to hear our staff were great and very attentive, and you enjoyed the food here. We would like to apologize that you had some difficulty in our loading dock area. Thank you for choosing to stay with us and... More 

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