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All 141 Toronto hotels

Holiday Inn Toronto International Airport

3.0 of 5 Hotel   |   970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
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Ranked #67 of 141 Hotels in Toronto
A recent review
4 of 5 stars reviewed 3 weeks ago
IreneMD Chesley, Canada
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309 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chesley, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here recently on business. Staff were outstanding...very helpful, accommodating, and went out of their way to assist us. The room was very clean and comfortable. We both have trouble sleeping in most hotels, but found the bed to be extremely comfortable. I very much enjoyed the pool, hot tub and gym. Everything was great. The restaurant seemed to... More

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear IreneMD, Thank you for sharing your experience and the many readers of Trip Advisor. We are delighted to hear our staff was outstanding and took such a great care of you. Our team take such great pride in our service culture and consistently deliver to make all our guests feel welcome and at home. We are also glad you... More

calgary
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at this hotel quite often when I am at work in Toronto. The restaurant downstairs has great food but slow service at times (at night) The rooms are comfy and the front end staff is great. The pool and gym are nice as well. Easy bus access to downtown and free shuttle to and from airport every 20... More

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear dannie2020, Thank you for taking the time to share your experience with us at the Holiday Inn Toronto Airport. We are really glad to choose to stay with us when in Toronto and are happy you enjoy our amenities here. Our staff here consistently deliver great service, and we will be sure to follow up with the slower service... More

1 review
5 of 5 stars Reviewed 3 weeks ago

First of all, I would like to say thanks for continuing and maintaining the quality of service that I have received through your housekeeper. This is not the first time I have experienced it. I have always stayed in room# 740 or room#742 and I have never missed my day for a single moment throughout my entire 3 weeks, as... More

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Nipendra B, Thank you for taking the time to share your experience with us at the Holiday Inn Toronto Airport. We are really glad to hear your consistent housekeeping service is always excellent and we'll be sure to pass along your kinds words to the team and the room attendant. We appreciate your comments and concerns regarding the recent... More

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There are two Holiday Inns on Dixon road. One at 970 Dixon road and one at 600 Dixon road. My friend dropped me off at the wrong one. I stayed at the Holiday Inn 970 Dixon rd. There is a shuttle leaving every 20 minutes in the morning to the airport.

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Tom, Thanks for sharing your review from the Holiday Inn Toronto Airport. We do have 2 Holiday Inns on Dixon road, and each has their own shuttle to and from the airport. Its very convenient location and our 24 hour shuttle makes it easy and quick to travel to the airport. Thank you for choosing to stay with us... More

Middletown, Ohio, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

While this is an older hotel, it is well maintained. Only 1 Km from the airport means it is very convenient for travelers. Even though it is close to the airport, you still get a quiet room. I wish they would put refrigerators and micro waves in the rooms.

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Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear James T, Thank you for your review about the Holiday Inn Toronto International Airport. I'm happy you enjoyed your stay with us. We are located very close to the airport which is very convenient for travelers. Our staff do a great job keeping the hotel clean and providing great service for our guests. We will be doing renovations in... More

Stonehaven, Aberdeenshire.
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on our way to and way back from Florida, on the 19th of September and 10 of October. Our experiences of the two stays could not have been more different. On the first stay we were welcomed to the hotel by a very courteous and helpful lady at reception who, because we are regular users... More

Was this review helpful? Yes 1
Priya D, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear andy_mackay, Thank you for taking the time to write a review about your stays with us. I'm glad you had a wonderful experience the first time you checked in. Thanks again for being an IHG Rewards Member, your loyalty is truely valued. Based on availibility, we are able to uprade our IHG Rewards Platinum Members to the Executive floor... More

Singapore, Singapore
Top Contributor
61 reviews 61 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed October 12, 2014

Close to the airport with a good price point. Unfortunately there was a cleanliness issue when i was there, with room service dishes on the floor in the hallway and empty beer bottles outside my room (from previous occupant?). Possibly as a result I had a very large insect on my room door lock in the morning. Not inspiring. I... More

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Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Greg893, Thank you for sharing your experience with us and the many readers of Trip Advisor. We are glad to hear that you found our location convenient as we are just minutes from the Airport. We do offer a wide range of booking options and some great deals so yes we do have a good price point. We would... More

Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 11, 2014

The hotel is in close proximity to the airport and easily accessible to public transit. Guest service was great and the room was extremely comfortable. The food at the restaurant was very tasty and the service was perfect.

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Cimoan, Thanks for sharing your wonderful experience with us at the Holiday Inn Toronto Airport. We are delighted to hear you enjoy the wonderful service by our team, and you enjoyed our great food at our restaurant. Thank you for choosing to stay with us and we look forward to your return. Warm Regards, Ada.H Guest Services Manager More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 10, 2014

Sitting at the desk in my room, I couldn't get reliable internet access. I spent an hour on the phone with their tech support and they confirmed there were issues. They rebooted, did this and that and it still was very slow and intermittent internet access from multiple devices -- my laptop, iPad and iPhone. The internet was acceptable in... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Toronto International Airport, responded to this review

Dear M L, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience the internet service may have caused you. We’d like to... More

Senior Contributor
42 reviews 42 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 8, 2014

I chose to stay at the Holiday Inn because I felt that it was a good price for the facilities compared with others in the same location. I was certainly very happy with my room, the services that the hotel offered and the proximity to the airport. My room was spacious and clean. The king size bed was very generous... More

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Matthew O, Thank you for taking the time to share your experience with us at the Holiday Inn Toronto Airport. We are glad to you were very satisfied with our amenities and our services. We are a full service hotel, so we offer a wide range of services as you mentioned. We are also going to be upgrading our... More

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Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto International Airport 3*
Number of rooms: 446
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn

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