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All 142 Toronto hotels

Holiday Inn Toronto International Airport

3.0 of 5 Hotel   |   970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
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Ranked #69 of 142 Hotels in Toronto
A recent review
4 of 5 stars reviewed 3 days ago
geoff62757 Muskoka Lakes, Canada
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296 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Muskoka Lakes, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall, the hotel is nice as was my room. Clean building and pleasant staff. The indoor pool was a decent size. My only disappointment was the cost of food and drinks in their restaurant. The food itself was good. To give you an idea, with dinner, I ordered a pint of Keith's Red beer. The beer by itself was $9.32... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for giving us 4 stars as we work hard to have a great hotel guest love. Our full serviced hotel is a great hotel if you are catching a early flight or need a room close to the 400 series of highways that connect our province. I'm glad that you found our hotel to be clean and friendly as... More

Canada
Top Contributor
162 reviews 162 reviews
44 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

I only stayed one night as I had a meeting in the am at the hotel and didn't want to deal with traffic getting there early. You'd think that if you're staying at the hotel, you wouldn't still have to pay $16 for parking. A bit loan-sharky if you ask me. That said, the room was clean, but like so... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for staying with us and providing us with your feedback. We are conveniently located close to the 400 series of highways so it is easy to get in and out of as needed. Parking as you would expect this close to the Airport is at a premium and we charge a competitive fee as do all of the hotels... More

Paralimni, Cyprus
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

As our first ever six week journey into Canada came to a close, we packed our suitcases to return home to Cyprus with fond memories and the thought of arranging another visit next year. As is usual, prior to our initial departure from Cyprus, we selected this hotel, 970 Dixon Road, for its proximity to the airport and it is... More

Was this review helpful? Yes 1
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

I appreciate your feedback on your stay and I will follow up with our team to see where the communication breakdown happened. At our hotel this is not a regular occurrence as being an Airport hotel there is always a number of cancellations from the guests which causes rooms to be available. Of course if it is our fault we... More

Petrolia, Ontario
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We needed to be close to the International Centre and this hotel fit the bill. Only about a 7 minute drive. Stayed one night, quiet rooms, no issues. Did not eat here, went to Timmy's. Would likely stay again if needed to be near airport.

Was this review helpful? Yes 1
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Eve P, Thanks for sharing your experience with us at the Holiday Inn Toronto Airport. We really have a great location close to the airport and close by to two convention centres. Thank you for staying with us and we hope to see you back again in the future. Warm Regards, Ada.H Guest Services Manager More

USA
Contributor
16 reviews 16 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Well, where to begin. First of all, there are two Holiday Inn's on Dixon Road, so if you are taking the shuttle from the airport to the hotel, be sure that you are getting on the one for 970 Dixon Road, and not the other Dixon Road Address. I don't hold this against the hotel, not really, but boy, there... More

Was this review helpful? Yes 1
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Wanted to start by saying that we apologize for you not getting what was expected and promised. We will need to look into this further as there are only a number of cribs in the hotel and it is one of those items that we cannot GTD. As a father I know how it must of felt arriving and going... More

Carberry, Manitoba
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed a couple nights recently while in town for a wedding in the family. The hotel was a lot easier to get to going up the 427 N (it is straight through the highway exit) than by coming across the 401 West. If it were not for the myriad of events in town on that specific weekend, we would... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for taking the time to share your comments with us. We appreciate your business and glad that you found the hotel to be conveniently located close to the 400 series of highways. I will share your comments with our housekeeping team in regards to how clean you found the room as they take pride in having a spotlessly clean... More

Ontario
Top Contributor
53 reviews 53 reviews
35 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Back again to our usual Airport hotel in Mississauga. We have stayed many times before and always find it a clean, comfortable hotel with friendly staff. A good location, and very good breakfast buffet with friendly and efficient wait staff. We were given the usual efficient check-in and all went smoothly. It was nice to see our housekeeper Eame D.... More

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Lancashire UK
Top Contributor
85 reviews 85 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed August 21, 2014

We stayed here for one night after flying from Calgary. The reception staff were very friendly and helpful and the room was fine and comfortable although there was a lot of road noise. We went down to the bar and, bearing in mind it was quite late, were totally unimpressed by the standard of service from the staff. We requested... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Toronto International Airport, responded to this review

Dear GiffLancashireUK, Thank you for sharing your experience with us. We appreciate you taking the time to help us improve our guest services. I sincerely apologize for you did not find our level of service to your liking and truly sorry for the poor experience you had at the bar. We regret that these aspects have negatively impacted your overall... More

Beersheba, Israel
1 review
5 of 5 stars Reviewed August 20, 2014

I stayed overnight because I had a stopover between flights. It was great to relax - comfortable bed, pleasant clean room, friendly and accommodating check-in, and good shuttle service from and to the airport.

Was this review helpful? Yes
Thunder Bay
Contributor
20 reviews 20 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 10, 2014

Checked in here late Friday night. You should have seen the 4 marshmallow like pillows presented on a king bed. Comical! I'm sure they were smaller than a standard pillow. My towel had several holes in it so I hung it on the ironing board through one of the holes. I'm hoping it will go to the rag bag. Comfortable... More

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Brian, Thank you for sharing your experience with us at the Holiday Inn Toronto Airport. We are sorry to hear that your pillows were not up to the standard of a king bed. We are actually in the process of updating our pillows so that we have the standard size for the king beds and the queen size pillows... More

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Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto International Airport 3*
Number of rooms: 446
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Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn

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