We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 142 Toronto hotels

Holiday Inn Toronto International Airport

3.0 of 5 Hotel   |   970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Hotel website
Hotel deals
Hotel amenities
Special Offer
Flexibility & Breakfast!
Save Saved
You added Holiday Inn Toronto International Airport to your Saves list
Holiday Inn Toronto International Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
60%
Ranked #69 of 142 Hotels in Toronto
A recent review
3 of 5 stars reviewed 1 week ago
Eve P Petrolia, Ontario
Write a Review

293 reviews from our community

Traveler rating
    59
    111
    76
    31
    16
See reviews for
57
63
32
105
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Paralimni, Cyprus
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

As our first ever six week journey into Canada came to a close, we packed our suitcases to return home to Cyprus with fond memories and the thought of arranging another visit next year. As is usual, prior to our initial departure from Cyprus, we selected this hotel, 970 Dixon Road, for its proximity to the airport and it is... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

I appreciate your feedback on your stay and I will follow up with our team to see where the communication breakdown happened. At our hotel this is not a regular occurrence as being an Airport hotel there is always a number of cancellations from the guests which causes rooms to be available. Of course if it is our fault we... More

Petrolia, Ontario
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We needed to be close to the International Centre and this hotel fit the bill. Only about a 7 minute drive. Stayed one night, quiet rooms, no issues. Did not eat here, went to Timmy's. Would likely stay again if needed to be near airport.

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Eve P, Thanks for sharing your experience with us at the Holiday Inn Toronto Airport. We really have a great location close to the airport and close by to two convention centres. Thank you for staying with us and we hope to see you back again in the future. Warm Regards, Ada.H Guest Services Manager More

USA
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, where to begin. First of all, there are two Holiday Inn's on Dixon Road, so if you are taking the shuttle from the airport to the hotel, be sure that you are getting on the one for 970 Dixon Road, and not the other Dixon Road Address. I don't hold this against the hotel, not really, but boy, there... More

Was this review helpful? Yes 1
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Wanted to start by saying that we apologize for you not getting what was expected and promised. We will need to look into this further as there are only a number of cribs in the hotel and it is one of those items that we cannot GTD. As a father I know how it must of felt arriving and going... More

Carberry, Manitoba
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed a couple nights recently while in town for a wedding in the family. The hotel was a lot easier to get to going up the 427 N (it is straight through the highway exit) than by coming across the 401 West. If it were not for the myriad of events in town on that specific weekend, we would... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for taking the time to share your comments with us. We appreciate your business and glad that you found the hotel to be conveniently located close to the 400 series of highways. I will share your comments with our housekeeping team in regards to how clean you found the room as they take pride in having a spotlessly clean... More

Ontario
Top Contributor
52 reviews 52 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Back again to our usual Airport hotel in Mississauga. We have stayed many times before and always find it a clean, comfortable hotel with friendly staff. A good location, and very good breakfast buffet with friendly and efficient wait staff. We were given the usual efficient check-in and all went smoothly. It was nice to see our housekeeper Eame D.... More

Was this review helpful? Yes
Lancashire UK
Top Contributor
85 reviews 85 reviews
30 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night after flying from Calgary. The reception staff were very friendly and helpful and the room was fine and comfortable although there was a lot of road noise. We went down to the bar and, bearing in mind it was quite late, were totally unimpressed by the standard of service from the staff. We requested... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Toronto International Airport, responded to this review

Dear GiffLancashireUK, Thank you for sharing your experience with us. We appreciate you taking the time to help us improve our guest services. I sincerely apologize for you did not find our level of service to your liking and truly sorry for the poor experience you had at the bar. We regret that these aspects have negatively impacted your overall... More

Beersheba, Israel
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed overnight because I had a stopover between flights. It was great to relax - comfortable bed, pleasant clean room, friendly and accommodating check-in, and good shuttle service from and to the airport.

Was this review helpful? Yes
Thunder Bay
Contributor
20 reviews 20 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 10, 2014

Checked in here late Friday night. You should have seen the 4 marshmallow like pillows presented on a king bed. Comical! I'm sure they were smaller than a standard pillow. My towel had several holes in it so I hung it on the ironing board through one of the holes. I'm hoping it will go to the rag bag. Comfortable... More

Was this review helpful? Yes
Ada H, Manager at Holiday Inn Toronto International Airport, responded to this review

Dear Brian, Thank you for sharing your experience with us at the Holiday Inn Toronto Airport. We are sorry to hear that your pillows were not up to the standard of a king bed. We are actually in the process of updating our pillows so that we have the standard size for the king beds and the queen size pillows... More

UK
Contributor
12 reviews 12 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2014

We had an unexpected stay in this hotel for one night, a couple of weeks ago due to delays by Air Canada. Even though we were completely annoyed with the Airline, as we ended up missing a day of our holiday in the States, the staff at this hotel were great! They were so friendly and helpful, they allowed us... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for sharing your comments with us and we are so happy that our team helped make your unexpected stay a good one with us. Our team works hard to promote a culture that has incredibly friendly staff in a hotel that is sparkling clean and well maintained that guests love. It seems from your review we are doing the... More

Toronto
1 review
2 of 5 stars Reviewed August 2, 2014 via mobile

I called in advance to make sure we could get early check in they said yes that it would be fine and when I got there they we're rude and said we can't get early check in and to come back at 3 (we got there at 8:30am) all staff is spoke to we're extremely rude especially the front desk... More

Was this review helpful? Yes
Doug L, General Manager at Holiday Inn Toronto International Airport, responded to this review

Thanks for giving us your feedback on your recent stay with us. I do apologize for not being able to meet your early check in requirements. Our team does it's best to get people rooms early but it is difficult when you are a busy airport hotel with people coming and going at all hours of the day. Our normal... More

Owners: What's your side of the story?
If you own or manage Holiday Inn Toronto International Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn Toronto International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Toronto International Airport

Address: 970 Dixon Rd., Toronto, Ontario M9W 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Toronto International Airport 3*
Reservation Options:
TripAdvisor is proud to partner with IHG, Travelocity, Expedia, Orbitz, Booking.com, Priceline, Tingo, BookIt.com, Hotels.com, TripOnline SA, Odigeo, Agoda and Venere so you can book your Holiday Inn Toronto International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Toronto International Airport Hotel Toronto
Toronto Holiday Inn

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Bathroom (5)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Business center/function rooms (2)
Viewed
View from room (1)
Viewed
Other (24)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Toronto with
any amenities