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Holiday Inn Express Toronto - North York

2.5 of 5
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30 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada
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Holiday Inn Express Toronto - North York
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1 room 1 guest
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Ranked #100 of 139 Hotels in Toronto
A recent review
4 of 5 stars reviewed yesterday
nexusjoe
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A decent hotel. Staying here tonight with the family. The rooms are smaller, and have 2 double beds instead of 2 queens. When asked to upgrade, I was told all the rooms are standard size. The room is clean, recently renovated, an there is no one running the halls being loud. .. all the things you expect. The hotel doesn't... More 

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hrderthnu
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 4 nights in this hotel and it was good. Beds were comfy although i can't figure out why they use double beds not queen beds. They have a ok basic breakfast in the morning included and it was busy but we always found a place to sit. The rates were decent and we got the wonderland package. I... More 

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Chatham, Canada
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Here is one of those properties that could get another star very easily by making some simple changes. First off, typical check-in, staff were average, but their English was good (something becoming more rare every day in the Toronto area). A few simple tweaks like good eye contact or a good smile and a great 1st impression would of been... More 

Was this review helpful? Yes 1
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Andrew T., Firstly, I would like to say thank you for taking the time to write the review and that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and develop as a property. I do apologize for your experience here and the impression... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was awkward to get in and out of the hotel while the renovations were going on, but I presume that these have since been completed. The front desk was very busy every time we passed, and it always too some time to be seen to. No idea if that was due to the renovations. Otherwise, an average hotel worth... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello DougGC, Thank you very much for your time to write us your honest feedback. We value your comments and as a management team, we take all comments seriously and share them with our staff, so that we may resolve any or all issues. We are glad that you have rated us 4 out of 5 and we will assure... More 

Hamilton, Canada
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I haven't been to this hotel for three years. The hotel has been through extensive renovations. A pool has been added and the rooms were redone. Maria was very accommodating for two separate bookings for us. The staff were friendly and this hotel is close to the hwy. 400. The breakfast has both hot and cold choices. This is a... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Jack D, Wow ! What a wonderful review, We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We will definitely look forward to see you again and again. Sincerely, Chirag Shah More 

Brockville
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Family Vacation Time - the one time all summer that my sister and I get away with the kids. Picked this hotel as it was close to the Zoo and Wonderland, and it had a "new pool". Disappointment #1: Not sure what was new about the pool, but the chlorine levels were so high, the kids jumped in and jumped... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello MrsScottOntario, Thank you very much for taking the time to write such a detailed review. All your comments are essential to educate our staff about good and bad service. We will ensure that your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

Me and a couple friends decided to stay at this hotel to attend a local 2 day festival. When we returned to the hotel room the 2nd night we found that the room was not cleaned and no towels were replaced, The house keepers left an empty pizza box and didn't empty any garbage bins in the room. didn't even... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hi Jesse S. Thank you very much for your candid feedback. I am very sorry to hear that your stay at Holiday Inn Express Toronto, North York was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back and we will make... More 

Owen Sound, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Hotel was nice.. front desk staff was very friendly and helpful, however on our 1st out of 3 days we left around 12:30pm for a festival, we left a note on one of the beds for the sheets to be changed. Later that night, we got back and noticed the housekeeper did not do anything to the bed, she left... More 

Was this review helpful? Yes 1
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello libecojo, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our Housekeeping Management. We do hope that you give us another chance as we will... More 

Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Friendly, helpful staff, clean hotel and located in a quiet area of the beaten path but close enough to major attractions, i.e Wonderland, Legoland, Vaughn Mills Outlet shopping, York university stadium are all approx. 10 minutes away. They have a decent gym and pool on the main floor. The included breakfast has a decent variety of foods. The only drawback... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Juli82015, Thank you very much for taking the time and writing such wonderful feedback. We are glad to hear that your stay at Holiday Inn Express-Toronto North York was great. However, I would like to apologize for the inconvenience that was caused to you due to the restaurant being not available on property. This is something we will definitely... More 

Wisconsin
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed July 5, 2015

We stayed here during our visit to Toronto and were very pleased. The hotel looks new or at least recently remodeled. The front desk workers were very friendly and we were given a gift bag when checking in for being an IHG Rewards Club member. The room was fine and the beds were comfortable. The pool was a good temperature... More 

Was this review helpful? Yes 2
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello dmacwi, Thank you very much your kind comments about the services, amenities and staff at Holiday Inn Express, North York. We are extremely happy to read that you found our hotel a great place to stay. We will be more than happy to welcome you back in the near future. Regards, More 

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Staying in North York

Neighborhood Profile
North York
North York is one of Toronto's most culturally diverse neighborhoods. Home to a number of cultural events throughout the year that celebrate the city's varied ethnic communities, it's always worthwhile to see what's going on in the area. Its cross-section of inhabitants include students and long-time residents, giving North York an eclectic feeling of being both local and international. Extremely family-friendly, its rivers, arboretums, and parks cater to outdoor activities, while its historical villages paint Toronto's history in exciting shades. Bumper cars, mini golf, and inexpensive shopping also help cater to the inclusive family feel.
Explore this neighborhood
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