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Holiday Inn Express Toronto - North York

2.5 of 5
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30 Norfinch Drive, Toronto, Ontario M3N 1X1, Canada
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Holiday Inn Express Toronto - North York
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Ranked #110 of 140 Hotels in Toronto
A recent review
4 of 5 stars reviewed 1 week ago
Paolo S Sao Paulo
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115 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo
Top Contributor
481 reviews 481 reviews
117 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights last week, the hotel was going under renovation, but I didn't think twice of confirming my two nights by just the way I was received. All the people were nice, and Mr. Ramal, the general manager, was very, very helpful and willing to make my stay as good as he could. Overall, the hotel is... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Paolo S., Thank you very much for your kind words and your positive feedback. We value your feedback and we will make sure to pass it on to our staff members. Mr. Raman is our General Manager and our Positive energy it is because of him we all staff members are able to perform our duties and responsibilities with... More 

Modena
Top Contributor
114 reviews 114 reviews
57 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Unfortunatelly I have been here during work in progress, they mare making some changes so you may have some difficult to walk in and out due to works . Frankly speaking I have been disapointed , normally I fully trust Holiday Inn , in my opinion the price during this period should be much cheaper because customer they have problem... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Mauro1972, Thank you very much for taking the time and writing such honest feedback. We value your feedback and we have already acknowledged all the issues that you have mentioned and we will be looking forward to welcome you back once all the renovations are done. We appreciate your loyalty towards the brand and we are really thankful for... More 

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here last during my business visit to north York and found ok. We checked in very late and out very early. Room was clean and spacious. It was good for quick stop over for a night. We may stay, if we back to this area. Thanks to the front desk.

Was this review helpful? Yes 1
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Pat J, We are glad to hear that your stay at Holiday Inn Express North York was comfortable even though it was short. We will definitely look forward to see you again. In your next visit you will see a complete brand new look of the Entrance, Lobby, Breakfast Area, Fitness Center and our newly added POOL. Once again... More 

Le Roy, New York
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for three nights with my three teenage boys for a sightseeing excursion in Toronto. My primary motivation for selecting this hotel was the rate (about $78 USD / night with the promotion they were running). For that price, I'm not expecting a Four Seasons type experience, just a solidly run, clean hotel. I wasn't disappointed and I can recommend... More 

Was this review helpful? Yes 1
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Le Roy, Thank you very much for taking the time and giving us such a detailed feedback. We value your comments and we will make sure to share it with our staff members. We are glad to hear about your stay and we also apologize for the inconvenience that was caused to you due to renovations that is going... More 

Salina, Kansas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

Stayed here several times in the last 2 years and been very satisfied. Housecleaning job is very demanding and exhausting work, they do it very well - the rooms are SPARKLING! I'll give the management credit for hiring great hotel staff, very professional, care about their work and more important 'Friendly'. The hotel selected premium Air-conditioning and heater units, they... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello M.K., Thank you very much for taking the time and writing us such a fantastic feedback. We are thrilled to hear that you had a great stay at Holiday Inn Express , North York. We value your feedback and we will definitely share your comments with our staff members. We take pride in our staff members and our services... More 

London Ont.
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 9, 2015 via mobile

i arrived at the hotel only to find that I had mistakenly booked the reservation for the night before and was a no show for that night. The hotel employee on staff when I arrived was very very customer focused and gave me a room for the night and canceled the charge for the missed night. This error was my... More 

Was this review helpful? Yes 1
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello dabeach, Thank you very much for your wonderful comments. We are thrilled to hear that you had a great experience staying at Holiday Inn Express - North York. We take pride in our services and our staff members and we always make sure that our guests expectations are met and we are glad that we met yours. Thank you... More 

Tel Aviv, Israel
2 reviews
5 of 5 stars Reviewed March 9, 2015

Excellent hotel, spacious rooms, the hotel is very clean, very good breakfast, very courteous service. This hotel should be given a higher ranking than 7.9, at least 8.5 or more. We would be happy to stay in this hotel again.

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Lapid2013, We are thrilled to hear that you had a great stay at Holiday Inn Express - NORTH YORK. We thank you very much for taking the time and writing us a feedback. We value your comments and we will make sure to share it with our staff members, we also thank you for recommending us for the higher... More 

Barrie, Canada
2 reviews
4 of 5 stars Reviewed March 1, 2015

You get what you pay for....Not! I received excellent value for the price I paid for thIs stay. Awesome staff, very helpful. Most rooms I stay, the bathroom usually needs renovation. This one was clean and bright with no repairs needed. Hotel was quiet at night also, no hooligans running the halls slamming doors at all hours. Not much in... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Cruisersauraus, We are thrilled to hear that you had a great stay at Holiday Inn Express North York and we are glad that we met your expectations. We value your feedback and we make sure to share your comments with our staff members. We will definitely look forward to see you again. Once again thank you for staying with... More 

Eastbourne, England, United Kingdom
Top Contributor
107 reviews 107 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed February 11, 2015

As we said we have used these hotels in London and the North in UK so was hopeful that they were as good in Canada, we were not disappointed it was fabulous and also when we mentioned we were members in the UK as we checked in we were given a welcome members pack. After checking in and unpacking it... More 

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Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello JohnrWebb, Thank you very much for taking the time in writing us such a wonderful feedback. Not only we are fortunate to have great staff members but we are also fortunate to have guests that are willing to spread the word about their great stays. Your positive feedback encourages us to improve on our services as well as it... More 

New Mexico
1 review
5 of 5 stars Reviewed February 4, 2015

I stayed at this hotel for 2 nights in December and I must say they have great staff and customer service. Everyone I encountered greeted me and my 2 kids and were very helpful. Our room was very clean and the housekeeping lady gave us extra things we needed without any hesitation. The hotel is renovating and will soon be... More 

Was this review helpful? Yes
Chirag S, Front Office Manager at Holiday Inn Express Toronto - North York, responded to this review

Hello Janet, We are thrilled to hear that you had a great stay at Holiday Inn Express North York. Thank you very much for writing us such a glowing feedback. We value your comments and we will pass it on to our staff. We are once again very much thankful to you and we are delighted that you plan to... More 

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