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InterContinental Toronto Centre

4.0 of 5
225 Front Street West, Toronto, Ontario M5V 2X3, Canada
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InterContinental Toronto Centre
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174 traveler photos
Ranked #24 of 119 hotels in Toronto
4.0 of 5 stars 441 Reviews
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441 reviews from our community

What travelers say about this hotel
  • “Cn tower” (18)
  • “Union station” (6)
  • “AIR CANADA” (6)
  • “Salt water” (5)
  • “Convention center” (5)
  • “Very good” (5)
  • “Great view” (5)
  • “Front desk staff” (4)
  • “Hot tub” (4)
  • “Club floor” (4)
Traveler rating
    177
    152
    61
    26
    25
Only show reviews for Family (67) | Couples (115) | Business (144)
Date Rating
PhillyShaney
philadelphia
Senior Reviewer
7 reviews
8 helpful votes
“Great Location”
4 of 5 stars Reviewed January 26, 2012

Me and a travel buddy came to Toronto to visit a friend we met on a trip in Spain. This trip was totally last minute and we found a great deal online. The hotel is stunning and the room was a nice size. The staff were friendly enough. Let me tell you that this location was AWESOME!! You are in... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 30, 2012

Dear PhillyShaney, We are so thrilled that you and your friend enjoyed your stay with us. It is always a pleasure to hear that we have met our guests expectations and we thank you for your seal of approval. We look forward to welcoming you back the next time you visit Toronto. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE... More

ATRT
Oshawa, Canada
Senior Contributor
22 reviews
11 helpful votes
“Convenient to convention centre”
4 of 5 stars Reviewed January 21, 2012

Going to the convention centre for an event? Then this is definitely the hotel to stay at. Friendly, professional service, great location attaches to convention centre and skywalks to union station and close to Rogers centre shopping and so many restaurants. Although the rooms are nice I did find them in need of some professional sprucing up. Lots of drafty... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 23, 2012

Dear ATRT, Thank you for taking the time to review us. We are so glad that you were able to experience our quality customer service as well as find our location convenient for your needs. We hope to welcome you back soon. Sincerely, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE Tel: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

Duststorm
Sandbach, United Kingdom
Senior Contributor
29 reviews
29 helpful votes
“A fine example of a hotel.”
5 of 5 stars Reviewed January 20, 2012

I have stayed at many hotels in Toronto and this is without doubt up there with the very best. Firstly I was very impressed with the reception area and was greeted by friendly staff who could seemingly not do enough for you (the gentleman who showed us to our room took the time to talk us through all the sights... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 23, 2012

Dear Duststorm, We are so pleased to hear that you enjoyed your stay with us and had a chance to experience our relaxing pool area. Thank you for your comments and we look forward to welcoming you back in the future. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE Tel: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

mseifried
Kitchener, Canada
Senior Contributor
45 reviews
27 helpful votes
“Great location...Average rooms”
3 of 5 stars Reviewed January 19, 2012
1
person found this review helpful

Just attended a trade show at the Metro Toronto Convention Centre which is adjacent to the Intercontinental Hotel. My experience was good and bad. First the good. Originally I had booked a King Size bed room and my situation changed a week or so prior to my arrival. I had called in advance and asked to switch and they told... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 20, 2012

Dear mseifried, Thank you for taking the time to give us your feedback. I am glad that you were able to enjoy our convenient location as well as the HD TV in your room. However, I would like to extend my apologies for the less-than-satisfactory experience you received at the bar. I have communicated your concerns with the appropriate departments... More

kryptogram
Boulder, Colorado
Senior Contributor
28 reviews
21 helpful votes
“Great central location and comfy room, book it now!”
5 of 5 stars Reviewed January 19, 2012

My boys and I stayed here in early January. The hotel is easy to find, just under the CN Tower. This great location is why I picked the hotel, but it was perfect for our downtown Toronto explorations. My advice is to get the breakfast package with your room. The buffet is really deluxe - they even have an omelet... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 20, 2012

Dear kryptogram, Thank you for your comments. We are so glad to hear that you and your sons enjoyed your stay with us, as well as had the opportunity to explore Toronto due to our hotel’s convenient location. We looked forward to welcoming you back soon. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE TEL: 416-597-8196 FAX: 416-597-8155 More

trvlwrldgrl
London, Canada
Senior Contributor
23 reviews
7 helpful votes
“Cozy, comfortable stay (as usual!)”
5 of 5 stars Reviewed January 18, 2012

My husband & I stayed here over New Year's weekend 2011. We booked on the Club level (small upgrade price to pay for lots of extra service & food). As usual, the staff at the Intercon do all they can to meet your needs. The rooms are large & comfortable. Beds are always extremely cosy & soft :) We had... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 19, 2012

Dear trvlwrldgrl, Thank you for your review and positive feedback. We are so pleased to hear that we have met your expectations and that our team went out of their way to provide you with a more than pleasant stay. We strive to make our guests feel welcome and I am so glad to hear that you felt this way.... More

Stayphanie
Montreal, Canada
Reviewer
4 reviews
“Right Downtown”
5 of 5 stars Reviewed January 15, 2012

Best for business trip. Great location, chic and 2 minutes from the CN Tower. More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 17, 2012

Dear Stayphanie, Thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us as well as our convenient location. We look forward to welcoming you back in the future. Warn Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Canada Tel: 416... More

Traveller L
Melbourne, Australia
1 review
1 helpful vote
“Good Concierge but Average Quality, below Intercontinental Stardard”
3 of 5 stars Reviewed January 14, 2012
1
person found this review helpful

Stayed just about 2 weeks ago, very average quality rooms - no included internet - the quality of the food at the buffet breakfast was pretty good (it was included in our deal). However the attitude of the staff at the restaurant was terrible, it was as if it was not part of the hotel, and was managed by someone... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 16, 2012

Dear Traveller L, We thank you for your comments and apologize for the service you received in Azure. However, we are happy that Eric was able to brighten your stay and provide you with the type of service that we pride ourselves on. We hope that you will stay with us again and give us the opportunity to provide you... More

Matisa007
Blainville, Canada
2 reviews
“A new year to remember”
5 of 5 stars Reviewed January 11, 2012

My boyfriend and i,went to spent new years eve at Toronto. What a wonderful idea !!! The 31 first we booked at our hotel restaurant Azzure,Amazing, the ambience was great,the food was excellent and the wine was very good.We will make it a tradition for every year to come.There was a fabulous band who played jazz. Thank you at all... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 12, 2012

Dear Matisa007, Thank you for your comments. We are so glad to hear that you enjoyed your new years eve with us, and that we were able to make this special night a memorable one for you. We look forward to welcoming you back soon. Warm Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON... More

Angee84
New York
Reviewer
4 reviews
“Great Hotel!”
5 of 5 stars Reviewed January 9, 2012

I stayed at the Intercontinental for the RIS convention in December 2011. I had a wonderful stay. The service was impeccable. Everyone I encountered from the bellhop to concierge to the maids were friendly and helpful. The hotel thoughtfully provided a list for convention attendees of nearby stores like grocery stores, coffee shops, drugstores, restaurants that fulfilled our dietary requirement,... More

Was this review helpful? Yes
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
January 12, 2012

Dear Angee84, Thank you for your review and positive feedback. We are thrilled that you enjoyed your stay with us as well as the convenient location of our hotel. It is always our pleasure to provide helpful and friendly service and we are so glad that you received this from our staff. We look forward to welcoming you back soon.... More

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InterContinental Toronto Centre Also Known As

  • Intercontinental Toronto
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada

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InterContinental Toronto Centre
225 Front Street West
Toronto, Ontario M5V 2X3
Canada
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