We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 141 Toronto hotels

InterContinental Toronto Centre

4.0 of 5 Hotel   |   225 Front Street West, Toronto, Ontario M5V 2X3, Canada (Downtown Toronto)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
InterContinental Toronto Centre

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
IHG Booking.com Orbitz.com
and 10 more sites!
81%
Ranked #18 of 141 hotels in Toronto
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
lostintheNati Cincinnati, Ohio
Write a Review

1,254 people have reviewed this hotel

Traveler rating
    573
    434
    163
    48
    36
See reviews for
187
311
97
454
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (295)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had the pleasure of staying on the 25th floor with a view of the lake and the CN Tower. From check in to the gift shop the staff could not have been nicer. Yes the spa and pool were closed but the Fairmont NY down the street had complimentary privileges. The rooms are new and modern with iPod decks... More

Was this review helpful? Yes
Salem, Massachusetts
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

Very nice hotel, quick check in, room was clean and the view was excellent. Walking distance to just about everything we wanted to do. Parking was convenient but expensive. I don't have any negative things to say about our stay

Was this review helpful? Yes
Ontario
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my friend and my 11 yr old son Hotel was very clean and we arrived a few hrs early and were offered early check in which was nice. We arrived by train which was convenient as it took only 5 min to walk from union station. We never ate at the hotel as it is located... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear CRBP1234, Thank you for your kind remarks. We are pleased to hear that you and your son enjoyed your recent stay with us and had the opportunity to explore our convenient location. Please let me know when you are planning your next visit, as I would love to have the opportunity to ensure your next stay is just as... More

Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 of 5 stars Reviewed 4 days ago NEW

The staff at the hotel was great from front desk, concierge, and housekeeping. Room was clean large and location of the hotel was ideal. Walking distance to alot of stuff. Pool and spa was closed but we were not told even when we called three days before to confirm everything and my daughter was looking forward to it. Overall good... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear dchang4106 Thank you for your review. While I was thrilled to hear that you received such superior "at your side" service from our front desk, concierge and housekeeping teams, I would like to apologize that the closure of our pool facilities was not communicated to you when you called to confirm your reservation. I would love to have the... More

New York, NY
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I just checked into this hotel today. The lobby area looks spectaculor and checking in was a breeze.They gave me a room on the 6th floor. The room looked really old with old furniture and dirty carpet, not what I had expected from such a luxury hotel name brand. So I read on tripadvisor about their newly renovated rooms and... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear lexxis, Thank you for sharing your feedback with us. I would like to take this opportunity to apologize for your less-than-satisfactory experience and can assure you that this is not the level of service our team is known to provide. I have shared your comments with our Front Office Manager, Warren Van Vorst, who will be following up internally... More

Lexington, South Carolina
Top Contributor
185 reviews 185 reviews
43 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As so many others have mentioned,the location of the IC Toronto Centre is hard to beat. We enjoyed a 2 night stay at this location using IHG Points and could not have asked for a nicer room. (I believe we were upgraded). The staff were all friendly and helpful with ideas on what to see and where to shop and... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear CarolinaCoopers, Thank you for your review. We are delighted to read that you enjoyed your stay with us and had the opportunity to explore our convenient location. We truly are located at the center of it all and it is great to hear that our team was able to assist you during your visit. We look forward to welcoming... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The location is excellent within walking distance to major tourist attractions. The hotel and rooms are modern and stylish. However, the best thing about staying at this hotel was the excellent customer service which was consistent across ALL departments. I was traveling with my 3 month old son and everyone was so helpful. On top of that I have a... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear leanne002, We are thrilled to read that you had such a fantastic stay with us and that our staff provided you with a truly personal and memorable experience for you and your son. It is always our goal to ensure our guests are well taken care of and we are pleased that our team, especially Donato in Azure, provided... More

St. John's, Canada
Contributor
20 reviews 20 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was absolutely gorgeous, very lavish and open. They allowed me an early check in which was fantastic. I wasn't a fan of the scent that permeated the lobby, though, and from the moment we set down in our room it set the tone for the rest of our stay. The bottle of water was $6. There was no... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear MsMichelleThorne Thank you for your comments and valuable feedback. While I was delighted to read that you had an excellent first impression of the hotel and enjoyed the view from your room, I would like to apologize that you were disappointed with some of the other aspects of your stay. As with many of the other full service hotels... More

TORONTO
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My husband and I were there for the Annual Total Health show, it all began for me with booking the reservation I was transferred a couple of times to different booking agents so I got the impression that things were a bit confusing at finding the blocked rooms and what the rate was. We arrived on the Friday night late... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear torontoxena, Thank you for taking the time to share your experience on TripAdvisor and for reaching out to me directly following your stay. We do take the issues you mentioned very seriously and as I shared with you we have followed up internally regarding your concerns to ensure they do not reoccur in the future. I have also shared... More

Cambridge, Canada
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff at this hotel truly make the difference, the valet staff are super friendly and welcoming upon arrival, offer to help with bags. Yes the Valet is expensive $45 per night but not unlike any other downtown Toronto Hotels. Front desk staff are quick and we had a Feature Room on the 24th Floor. We had a great view... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear GrWeSp Thank you for sharing your comments on TripAdvisor. We are very happy to read that our staff made such an impact on your stay. It is always our goal to ensure our guests are well taken care of from the moment they arrive up to and including the time they depart. And we are pleased that our team... More

Been to InterContinental Toronto Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Toronto Centre

Also Known As:
Intercontinental Toronto Centre Hotel
Intercontinental Toronto Centre Hotel Toronto
Intercontinental Toronto
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Toronto
#14 Business Hotel in Toronto
#15 Romantic Hotel in Toronto
#16 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Toronto Centre 4*
Official Description (provided by the hotel):
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centre s best location. We are steps aways from CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Expedia, Priceline, Agoda, TripOnline SA, getaroom.com, HotelTravel.com, Asiatravel.com Holdings, Otel and Venere so you can book your InterContinental Toronto Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage InterContinental Toronto Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added InterContinental Toronto Centre to your Saves list