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All 141 Toronto hotels

InterContinental Toronto Centre

4.0 of 5 Hotel   |   225 Front Street West, Toronto, Ontario M5V 2X3, Canada (Downtown Toronto)
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InterContinental Toronto Centre
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81%
Ranked #19 of 141 hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Julia G Brant County
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1,381 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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Brant County
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the Intercontinental July 26th for the night. We had a newly renovated room with 2 queen beds. It was very comfortable. Our son was celebrating his 8th Birthday and they left a nice treat for him in our room,he felt very special. Thank-you Sherine! It was a very good location, we could take a 5 minute walk... More

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

The staff are professional and friendly. We felt comfortable the way the staff treated us.. 1. We had lunch at Azure. Anna(hostess), Jamil, Sayid and Alex(servers) are very welcoming and very friendly.Our server Alex suggested the steak and I had it well done. The steak was nice and tender; that is the best steak I ever had!!! I was surprised... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear AngelJon, Thank you for sharing your experience with us on Trip Advisor! You have painted a perfect picture of what it is truly like to stay at the InterContinental Toronto Centre and we are overjoyed to hear that everyone on our team was successful in exceeding your expectations. It was great to hear that Anna, Jamil, Sayid and Alex... More

Williamsville, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

My wife and I came to Toronto to spend 2 nights and to also celebrate my birthday. This was our first time visiting this great city. As we were checking in, the hotel staff realized it was a special occasion and immediately upgraded us to the Presidential Suite.We had a great time as the room exceeded our expectations with a... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear DavidEE5344SB, We are happy to hear that the upgrade provided by our team helped to make your stay with us a memorable one. It is always our goal to go above and beyond for our guests especially when celebrating such special occasions and we are thrilled that we had the opportunity to do this for you during your birthday.... More

Monterey, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel is perfectly situated for restaurants and the shore walk of Lake Ontario. The staff are friendly and welcoming and we were more than welcome to check in early. The rooms are spacious and well appointed. The beds are very comfortable and the garza tees a good night's sleep. This hotel provided the perfect backdrop to the start of... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Michael W, It is great to learn that you had an enjoyable stay with us. Our team always strives to deliver superior "at your side" service to all of our guests and we are glad that we had the opportunity to do this for you. We were also thrilled to read that you enjoyed the comfort of your guestroom,... More

NY
Top Contributor
55 reviews 55 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on the fly. We booked 30 min before arriving and had no issues or complaints at all. The hotel staff were friendly and courteous. The valet service is 45$ but has unlimited in and out privileges. There is a restaurant associated with the hotel called Azure which also provides the room service. We only had a drink... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear 4figgy, Thank you for sharing your comments with us. We are thrilled to hear that you enjoyed your recent stay at the InterContinental Toronto Centre. It is always our goal to ensure our guests' needs are taken care of and we are delighted to learn that we were successful in doing this for you. We are excited that we... More

Victoria, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I booked the intercontinental due to its close proximity to Rogers Arena as I was taking my son to Toronto for his 16th birthday to see the Blue Jays / Red Sox series - his dream trip! My great customer service started weeks before we arrived when I emailed the hotel to confirm a few things about location etc. when... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear TNP1970, Thank you for your review. We are happy to hear that our team was successful in ensuring your son had a 16th birthday to remember! It is always our goal to provide our guests with memorable experiences and we are delighted that we had the opportunity to do this for both you and your son during such a... More

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Recently stayed one night as a staycation to chill out at the spa, relax at the pool and stayed overnight. Check in was speedy, friendly and room offered great views of the city. It's a wonderful location with good restos right across the street on Front & within walking distance to CN Tower, Aquarium, etc. Room was spacious enough, modern,... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Cruizergrl, It is a pleasure to hear that you enjoyed your stay with us and had the opportunity to relax at our Spa oasis. The Spa InterContinental truly is a wonderful place to unwind and escape the busy city. Our Spa team always provides our guests with professional service accompanied by a tranquil atmosphere, and we are overjoyed that... More

Atlanta, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the InterContinental Toronto Centre in mid July and had a wonderful experience. Before we even arrived the staff answered some questions we'd posed via e-mail very quickly so hats off to the front desk seniors and the concierge staff. The junior suites are very spacious and comfortable with a large bedroom and separate (but smaller) living room... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear flymeawayyyyyy, Thank you for the two thumbs up! We are thrilled to read that you enjoyed all aspects of your recent say with us. It was great to hear that your guestroom was to your liking and you had the opportunity to take in the breath taking views during your visit. Most importantly, we are delighted to learn about... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Early check-in was quick and efficient. I arrived at 2:30 before 4:00 pm check-in and my room was not ready, which is totally ok as I was early. I was shown the concierge floor lounge and just barely got seated when my room was ready. The room was average with a smaller than average work desk with at first, no... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear YYC2anywhere, Thank you for sharing your experience with us. While I was happy to hear that you enjoyed our Club Lounge as well as the amenities offered in your guestroom, I would like to apologize for the less-than-satisfactory experience you had in our restaurant. I can certainly understand your frustration, but assure that the service you received is not... More

London, United Kingdom
Top Contributor
80 reviews 80 reviews
79 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here on work in July 2014. Arrived at the hotel to find no doorman or bellboy to help with the luggage...not a big issue but strange for a big hotel. Check in was smooth and easy. Went up to the room and was delighted by the size of the room. It was 3x the size of my previous room... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear TooshMan, Thank you for sharing the details of your experience with us. I was thrilled to hear that you enjoyed our convenient location, however, I would like apologize for the inconveniences you encountered during your visit. I can certainly understand your frustration, but assure you that the service you received is not indicative of the level of service our... More

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Additional Information about InterContinental Toronto Centre

Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Toronto Centre 4*
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Also Known As:
Intercontinental Toronto Centre Hotel Toronto

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#14 Spa Hotel in Toronto #15 Romantic Hotel in Toronto #15 Business Hotel in Toronto #16 Luxury Hotel in Toronto #20 Family Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centre s best location. We are steps aways from CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
Number of rooms
586

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