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InterContinental Toronto Centre

#21 of 139 Hotels in Toronto
Certificate of Excellence
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225 Front Street West, Toronto, Ontario M5V 2X3, Canada
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InterContinental Toronto Centre
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1,823 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baltimore
Level Contributor
205 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was here for a conference (it's adjacent to the Toronto Conference Center, so its location was excellent) and was glad I stayed here. Pros: Very clean, awesome staff, nice bathroom amenities, close-by restaurants within walking distance Cons: Really hard beds, signage in the lower level and lobby is poor

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Denver, CO
Level Contributor
76 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We decided to stay one extra night in Toronto, so we booked this hotel last minute and we were very satisfied with our decision. The hotel was very nice inside and the rooms were modern. Parking was a bit confusing, but we figured it out eventually. We had a fantastic view of the CN Tower from our window. This hotel... More 

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Emerson
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here during a conference and stayed on the concierge floor. We travel a lot for work and pleasure and it " usually " makes the stay more enjoyable. The hotel has 24 floor and the concierge floor is on the 8 & 9 floors?? They have small ( very small) tables and people kept dropping plates. Not sure... More 

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Tampere, Finland
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I loved the location, close to waterfront, CN Tower, entertainment district and underground shopping. Facilities were clean and nice, and five elevators enabled fast access up and down (my room was in 23th floor which was great). Wifi worked well, however needed to switch the network between the room and lobby. Buffet breakfast was very good, although expensive (it was... More 

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Toronto
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was looking for a really nice hotel, with a great pool & spa area for an intimate bachelorette party. As I discovered, when booking a room at a hotel for a bachelorette party you get a lot of attitude. Other hotels I called seemed more concerned about warning me about noise & mess rather than treating me as a... More 

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Alberta, Canada
Level Contributor
311 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I attended a conference and I was fortunate enough to get a reservation at the InterContinental. The hotel was a nice business hotel. I found the staff that I encountered to be polite, prompt and professional. The Azure restaurant provided me with a few good meals. There are many restaurants in the area, so you have many choices for food.... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Everything about our stay here was great. We did not get to try the restaurant/room service because we felt the prices were unrealistic but there are a lot of other great restaurants nearby that still made this a great place. The beds were amazing and the sheets were so soft I almost couldn't believe they were hotel sheets. I wish... More 

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Paris
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very well situated downtown Toronto and has spacious rooms with large windows. The rooms are perfectly equipped and the beds are super comfortable. Insulation is good, you do not hear much noise. When some drilling was made in an adjacent room for renovation, I called reception and they were efficient to stop it. The gym is fabulous... More 

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ZURICH
Level Contributor
124 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
2 of 5 stars Reviewed 1 week ago

Location of the hotel is good - in the financial district, just about 5 minutes from the union station, CN tower and ripley's aquarium of Canada. However there where some things I strongly disliked about this hotel... When I called (instant service button) I was put on hold for about 10 minutes?? Despite I was never put so long on... More 

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Danielle H, Manager at InterContinental Toronto Centre, responded to this review

Dear JIMMYDEFARGO, Thank you for your review and taking the time to share your feedback with us. I would like to apologize for the inconveniences you encountered during your visit. We are very sorry that your overall experience at the hotel was less than satisfactory and fell short of your expectations. I can certainly understand your frustration, but can assure... More 

UK
Level Contributor
151 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed 1 week ago

OK, I admit it, this was a splurge afforded by collecting points with IHG, with an upgrade in light of IHG status - which also delivered free wifi. But more than that, if you ask these folk nicely ahead of time they do not disappoint. A room with a view on the 21st went down very well. Bed was comfy,... More 

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