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InterContinental Toronto Centre

4.0 of 5
225 Front Street West, Toronto, Ontario M5V 2X3, Canada
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InterContinental Toronto Centre
Ranked #22 of 119 hotels in Toronto
4.0 of 5 stars 524 Reviews
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524 reviews from our community

What travelers say about this hotel
  • Cn tower(38)
  • Union station(14)
  • Very nice(11)
  • Friendly and helpful(9)
  • Great location(8)
  • Hot tub(7)
  • Convention center(7)
  • Valet parking(6)
  • AIR CANADA(6)
  • Club floor(6)
Traveler rating
    215
    186
    70
    27
    26
Only show reviews for Family (75) | Couples (131) | Business (184)
Date Rating
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2012 NEW

I always stay at Intercontinentals whenever I can. Always friendly, beautiful, clean and comfy! Visited the CN tower practically next door and did a bit sight seeing. it's in the middle of town so there were things to do. Continental breakfasts were always awesome. I recommend it....no problems at all. Free newspaper delivered to your door. :)

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Rio de Janeiro
Senior Contributor
42 reviews 42 reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed May 30, 2012 NEW

This hotel is in a fantastic location in the city centre. Reception staff are very smooth and efficient. Breakfast is good and varied. Rooms are large, clean and comfortable but are starting to show their age, particularly the bathroom and wooden fixtures. Nevertheless, a very comfortable hotel.

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Ontario, Canada
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed May 27, 2012 NEW

I was attending a conference at the attached Convention Centre and booked the hotel for convenience. It was a good choice as it is so nice to go to and fro during the day. The rooms are wonderful; spacious with best quality bedding and toiletries. The windows are floor to ceiling and wall to wall. The bathroom was also large... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 29, 2012

Dear SuePT, Thank you for providing us with your feedback. While I am glad that you enjoyed our accommodations as well as our convenient location, I would like to apologize for the slow service you experienced with our front desk as well as in Azure. I have passed your comments onto the appropriate departments in order for us to improve... More

Toronto, Canada
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 24, 2012

Stayed in the ICH Toronto Centre for night for business. Service was overall really solid. It is essentially the old Crowne Plaza. The rooms are fine, not exceptional but fine. Concierge was solid and gave good service. It was fine for a business stay.

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 29, 2012

Dear drsjadfoodie, Thank you for taking the time to review us. We are glad that you enjoyed your stay with us as well as the service we provided. It is always our goal to make sure our guests needs are met and we are happy that we were able to do this for you. We hope to welcome you back... More

Brockville, Canada
Senior Contributor
41 reviews 41 reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed May 23, 2012
1
person found this review helpful

Stayed at the Intercontinental while attending a conference May 13-17, 2012. Check-in was smooth and the room was nice (and clean). I was asked what kind of view I'd like, and I was able to get a room the looked out to the CN Tower and the Rogers Centre, as well as a great view of the Island. The location... More

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See 4 more reviews by RickyH1 for Toronto
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 29, 2012

Dear RickyH1, We are so pleased to hear that you enjoyed your stay with us. Our hotel is truly in the centre of it all and we are so glad that you were able to take advantage of our fabulous location. Thank you for your comments and we look forward to welcoming you back soon. Warm Regards, Jessica Webb Administrative... More

toronto
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2012

We stayed at this hotel on the weekend while going to a concert. The rooms where clean, quiet and comfortable. The next morning we tried the breakfast buffet at the hotel restaurant on the first floor and it was very good. The service was good and staff was very friendly. This hotel is in a very good location and well... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 22, 2012

Dear steeeve, We are so thrilled that you had an enjoyable stay with us. Our goal is always to make sure all of our guests needs are taken care of and we are so pleased that we were able to do this for you. Thank you for your comments and we hope to welcome you back soon. Warm Regards, Jessica... More

Lindsay, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 19, 2012

Everything was perfect. Great location, decor, service. Beds were comfortable, rooms were large. We would return!

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 22, 2012

Dear shoegal85, Thank you for providing us with your feedback. We are glad to hear that you enjoyed all aspects of your stay with us. It is always our pleasure to provide the best of service as well as comfortable accommodations for all of our guests. We look forward to welcoming you back in the near future. Warm Regards, Jessica... More

London
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 17, 2012

If you're in Toronto on business and do not want to encounter any suprises, this is a good option for you. It's clean, comfortable and has lifted its decor straight from a hotel outfitters catalogue... Generic paintings, generic bedclothes, generic InterCon slippers.. It could be worse! Oh wait, you're probably in Toronto on business.. sorry buddy! All jokes aside, it's... More

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 22, 2012

Dear s_suede, We are happy to hear that you enjoyed our relaxing and comfortable accommodations. Thank you for your comments and we hope to welcome you back soon. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Tel: 416-597-8196 E-mail: Jessica.Webb@ihg.com More

North Carolina
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 15, 2012

My mother and I stayed here May 5, 2012 at the end of our trip on the Via Rail Canadian from Vancouver. Hotel is in an excellent location and is accessible via indoor walkways to Union Station, although it is a bit of a hoof and from Union Station you head towards Blue Jay stadium on the skywalk and then... More

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See 2 more reviews by jhjr for Toronto
Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 22, 2012

Dear jhjr, Thank you for taking the time to write your review. We are so pleased that you enjoyed your recent stay with us. It is always our goal to meet our guests needs and we are glad that we were able to do this for you and your mother. We hope to welcome you back soon. Warm Regards, Jessica... More

Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2012 via mobile

No complaints this was probably one of the nicer rooms I ever stayed in. The kids love their packages on check in and there are lots of restaurants near by.

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Jessica Webb, Manager at InterContinental Toronto Centre, responded to this review
May 15, 2012

Dear Nicepubanyone, We are glad that you enjoyed our service, accommodations and our extremely convenient location. Thank you for taking the time to provide us with your feedback and we look forward to welcoming you back soon. Regards, Jessica Webb Administrative Assistant INTERCONTINENTAL TORONTO CENTRE 225 Front Street West Toronto, ON M5V 2X3 Tel: 416-597-8196 E-mail : Jessica.Webb@ihg.com More

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Additional Information about InterContinental Toronto Centre

  • Intercontinental Toronto
Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Price Range: PLN: $$

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