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All 141 Toronto hotels

InterContinental Toronto Centre

4.0 of 5 Hotel   |   225 Front Street West, Toronto, Ontario M5V 2X3, Canada (Downtown Toronto)
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InterContinental Toronto Centre
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81%
Ranked #18 of 141 hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
b0r3dguy Anaheim, California
  • Reviews (1,345)
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  • Room tips (323)
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1,345 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (323)
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English first
Anaheim, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on Memorial Day weekend with my family. We chose this location because it was very close to Rogers Centre, which is where the Blue Jays play. Since this was my first visit to Toronto, I wanted to watch a baseball game while in town. Overall, this was a great hotel and I'd definitely stay here again. Oh yeah,... More

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Olean, New York
1 review
3 of 5 stars Reviewed 3 days ago NEW

pd over 300 for one night seem like needed a little better cleaning over all and view was OK out the window the colors of the room and furniture and bed coverings was not very warming at all i have stayed in 50 dollar a night place with more appeal if i was anyone els would try and find a... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear 4cornerstone, Thank you for your review. The feedback you have provided is highly valued by our team, as it lets us know the areas we can improve in. I have shared your comments with the appropriate departments who will be reviewing all of your feedback internally. As it is always our goal to gain the loyalty of our guests... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

In July 2014 we stayed at this hotel and found that the staff very helpful and when ever we needed an item this was literally supplied within 15-20 mins. In particular in the breakfast restaurant we were served by SENEN who originated from the Phillipines. We found her fantastic by simply ensuring we had everything we needed prior to being... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear DavidAC75, We are delighted to hear that you enjoyed your recent stay with us and received the superior "at your side" our team best known for. It was also wonderful to read your kind comments about Senen in Azure and we will be sure to recognize her internally for providing you with such a memorable experience. Thank you for... More

Leighton Buzzard, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a week during June whilst at a convention. Obviously very handy for Convention centre. Situated in Downtown so handy for all shops offices, etc. Staff friendly and very helpful. Good room and good room service. Would recommend highly.

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Alan P, Thank you for your kind comments and reccommendations. We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your needs. It was also great to read that you received such prompt and professional service from our team, as this is something we always strive to deliver. We look forward... More

London, United Kingdom
Top Contributor
61 reviews 61 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Such a shame, but this hotel is on a fast downhill slope. I have been coming here every few weeks for several years and it used to be my favourite place. Not any more. Today I took 36 minutes in line to check in! That may seem an exaggeration, but I can assure you it felt even longer. I checked... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear TootingMike, Thank you for sharing your feedback. I would like to take this opportunity to apologize for the less-than-satisfactory experience you had during your recent visit. I can assure you that your experience is not indicative of the level of service our team is known to provide, as it is always our goal to ensure our guests have enjoyable... More

Kingston, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

My husband and I were in Toronto over Canada day, to catch a Blue Jays game and shop. We stayed at the Intercontinental, the rate was a bit high but considering that it was a holiday and downtown Toronto it was acceptable. We arrived in town early, so we stopped in to see if we could get an early check... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Jen E, It is a pleasure to hear that you your and your husband enjoyed your recent stay with us. We always aim to ensure our guests’ needs are taken care of and we are happy that our team had the opportunity to do this for you. Your kind recommendations are greatly appreciated and we look forward to providing... More

Toronto, Canada
Top Contributor
157 reviews 157 reviews
66 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel/room as a last minute overnight as our preferred hotel was fully booked when we were going to a NBA game 7.. The location is in the city centre and they have excellent parking/valet service. The staff are very friendly and the lobby is bright and welcoming. We had a high floor room with a great view.... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Becky33, Thank you for choosing the InterContinental Toronto Centre for your stay this past April. We are delighted to hear that you enjoyed your experience with us and received the superior "at your side" service we are best known for. It is always our goal to ensure our guests feel welcome and we are thrilled that our team was... More

prescott
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the location is great, and the rooms are big, the rest isn't worth the cost. I went to check in on Sat., June 28, 2014 and had to wait 40 minutes in line!! just to find out that our room wasn't ready yet and wouldn't be for another hour to hour & half!!!!! Their system apparently went down earlier... More

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Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear enjoytodine, Thank you for sharing your feedback with us. Although I was pleased to read that you enjoyed our convenient location as well as the size of our guestrooms, I would like to apologize for the inconveniences you experienced during your stay. I can certainly understand your frustration, but assure you that your experience is not indicative of the... More

Vancouver, BC
Contributor
20 reviews 20 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there during Toronto Pride weekend. The room was clean, well maintained. The bathroom maybe was just slightly showing some signs of age and decor was dated, but overall was in good condition. The beds were excellent! Very comfortable. The hotel gym is fairly small, and actually quite stuffy. If you are serious about working out while you are staying... More

Was this review helpful? Yes 1
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear WestcoastguyYVR, Thank you for your review and feedback. While I was happy to read that you enjoyed most aspects of your recent stay with us, I would like to apologize for any mis-information you received regarding the taxes and fees when booking your reservation. I have shared your comments with our Reservations Manager, who has confirmed that both the... More

Saginaw, Michigan
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm currently in the middle of a six day stay at the InterContinental Toronto Centre and really can't wait to start my review. My wife and two children booked a room on the club level for our vacation in Toronto and the hotel has exceeded expectations. The staff have been most hospitable, gracious, and welcoming ... especially the concierge staff... More

Was this review helpful? Yes
Jessica W, Manager at InterContinental Toronto Centre, responded to this review

Dear Marybry, We are excited to hear that you have enjoyed your stay with us so far. It is always our goal to exceed the expectations of our guests and we are thrilled that our team has been successful in doing this for you. We are also happy to read that you have enjoyed the additional benefits offered on our... More

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Additional Information about InterContinental Toronto Centre

Address: 225 Front Street West, Toronto, Ontario M5V 2X3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — InterContinental Toronto Centre 4*
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Also Known As:
Intercontinental Toronto Centre Hotel Toronto

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#13 Spa Hotel in Toronto #15 Luxury Hotel in Toronto #15 Business Hotel in Toronto #16 Romantic Hotel in Toronto #20 Family Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
With a Front Street location adjacent to the Metro Toronto Convention Centre, InterContinental Toronto Centre is considered the city centre s best location. We are steps aways from CN Tower, Canadian Broadcasting Centre, Rogers Centre, Air Canada Centre,the entertainment and financial districts, Toronto Eaton Centre, the Royal Ontario Museum and Roy Thomson Hall. ... more   less 
Number of rooms
586

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