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Holiday Inn Express Toronto East

2.5 of 5 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Holiday Inn Express Toronto East
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Holiday Inn Express Toronto East
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185 reviews from our community

Traveler rating
    65
    81
    27
    10
    2
See reviews for
60
33
15
53
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Toronto East
See the most recent reviews
Sudbury, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 13, 2012

The first shift at the front desk was very nice. The fire alarm went off at 4am and when we went down no one could tell us what was going on. When I inquired the next day at check out we were told there was smoke in a smoking room. No sorry or anything. This was my son's first hotel... More

Was this review helpful? Yes 1
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We regret the incident and your son’s first hotel stay to wake up at 4 a.m. with the Fire Alarm. When a Fire Alarm goes off at 4 a.m. it is definitely an emergency as very few people are generally awake and that part of the morning, the fire alarm as you may appreciate is there for the... More

Prince Albert, Canada
1 review
4 of 5 stars Reviewed August 26, 2012

Front desk very friendly and remembered us when we came back one week after our first stay. We found this location easy to get to and suited our needs for the areas of the city that we wanted to go to. We would definately stay here again when visiting Toronto.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your assurance to return gives us satisfaction and thank you for acknowledging our service. We appreciate your comments and will be looking forward to your future visits. More

Aylmer, Canada
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed August 26, 2012

This is a wonderful place to stay if you are going to the Toronto Zoo because it is just a few minutes away and right off the 401 so it's easy to get to. We stayed with 3 adults and one toddler before our trip to the zoo in the middle of last week. After reading previous reviews I requested... More

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for the wonderful review, we also like the pictures you posted of our room. Feedback such as yours gives us a sense of accomplishment and we will be looking forward to your return visit. More

Parry Sound, Canada
Top Contributor
130 reviews 130 reviews
30 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 25, 2012

I was not overwhelmed with this property at all. There was nothing too special about it. The next room was very noisy until the early hours. There was cereal left on the floor in plain sight so I have some concerns with the cleanliness.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We were disappointed to learn that you had concerns about cleanliness as our staff takes pride in their service and we regret that we failed. I can assure you that this is not a norm and sincerely hope this will not deter you from giving us another opportunity to be of service to you in the future More

Ottawa, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 19, 2012

Great value; friendly staff; very clean; comfortable beds . Newly renovated and next to the 401. Would not stary anywhere else. Breakfast was very nice and handy. Close to the zoo and other amenities.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for your assurance to return as we strive for your business. Your compliments are sincerely appreciated and we will look forward to welcoming you again. More

Toronto
1 review
5 of 5 stars Reviewed July 30, 2012

Excellent hotel - great location, surprisingly clean and quiet room, fantastic staff, everyone very helpful and customer service oriented. The hotel is close to 401 and there is a big mall near by. Incredible king size bed for me and my husband,very clean and comfortable room to stay. It didn't even occur to me that the complementary breakfast is included... More

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your comments have made us proud and we are delighted that you had a pleasant stay. Your business is sincerely appreciated and we look forward to your future visits. More

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 26, 2012

Admittedly the hotel has a slightly dated look on the outside but the facilities are, as always with HI Express, top knotch. The front desk staff were very helpful and the room exactly as ordered. The only drawback was the absence of a fridge in the room but as we were staying just overnight this was no inconvenience for us.... More

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We are delighted that you found good value for your money and your compliments on our associates is sincerely appreciated. We will be looking forward to your future visits. More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 26, 2012

First and Last time here.. managment was very rude when i asked a question, not up to HIE standarsd at all...had a few centipede looking things on the ceiling as well as spiders, not the cleanest, did not feel comfortable here at all.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Although we take several precautions and have pest control contract, we are sometimes let down with the crawling insects and after constantly receiving great reviews we were disappointed to learn that our management staff was rude. We deeply regret the incident and sincerely hope that you will give us another opportunity. More

Ottawa
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 23, 2012

This hotel has a dated look to it but please, don't let it fool you. The front staff are extremely courteous, friendly and professional. The room was clean and bed comfortable. Word of advice: get rooms away from the vending machine/ice machine. We were booked into room 314 and as quiet as it was, when someone was getting ice or... More

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time for posting your review. Your positive comments make us proud and we regret that you could not enjoy our breakfast. We will put forward suggestions for gluten free products and hopefully your future experience will be better. More

Quebec City, Canada
1 review
4 of 5 stars Reviewed July 21, 2012

The hotel is conveniently located. We had no trouble getting there even though it was our first visit to Toronto. Free parking was a nice bonus. We had one room with 2 queen beds and 1 room with a king sized bed. The children got complimentary bottles of water and crispy rice bars upon arrival. The management accommodated our request... More

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for commending our staff and our hotel. It is comments such as yours that make us proud and celebrate. We are delighted that you enjoyed your stay with us and we look forward to your continued support. More

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Additional Information about Holiday Inn Express Toronto East

Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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