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Holiday Inn Express Toronto East

2.5 of 5 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Holiday Inn Express Toronto East
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Holiday Inn Express Toronto East
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187 reviews from our community

Traveler rating
    67
    81
    27
    10
    2
See reviews for
60
33
16
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Holiday Inn Express Toronto East
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Saint John, Canada
1 review
3 of 5 stars Reviewed January 16, 2013 via mobile

For my 19 nights stay, I have to bear with crazy slow Internet speed, which I couldn't send emails out with 9M file. Couldn't watch online news videos. Just has no business convenience if you are on business trip. Breakfast is fair with many varieties. Services from staff are great, and housekeeping is very thoughtful.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your business is sincerely appreciated. Your WIFI issue could be resolved as we do have a support line that takes care of any internet issues since we have invested in hi-speed. Your compliments are appreciated and we regret the inconvenience caused. We are hoping you will give another opportunity when you visit our area. More 

Sault Ste. Marie, Canada
2 reviews
5 of 5 stars Reviewed January 14, 2013

A great hotel for the price. I had my hockey team stay here and the hotel staff was great to all of us. I couldn't have been happier with my stay at this hotel. It was clean, spacious and Peter the Hotel Manager was great to deal with on a personal level.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time for complimenting our property and our service, your comment has made us proud and we look forward to hosting your future events. More 

Hayden, Idaho
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 14, 2013

The staff are very friendly and appear to really care. I have stayed at this hotel on 4 different trips now to Toronto. I would say my last stay was disappointing as my room was not very clean, the WIFI was not great. I think this was an anomoly as usually there were no problems. I really like the spacious... More 

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for being humble while commenting on our hotel, we are disappointed to learn that we did not meet your expectation on your previous stay and we sincerely apologize. Based on your comment I am confident that you will give another opportunity and I can assure that we will live and exceed your expectation. More 

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 11, 2013

The staff are all very friendly and seem to put forth the extra effort to ensure you are completely satisfied with all aspects of your stay. The room was quite spacious and comfortable. I will certainly stay here again when in the area.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, It is comments such as yours that gets us motivated, we sincerely thank you for applauding our service and our product. Your promise to return is what we strive for and we look forward to your future visits More 

Lancaster, England, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2013

Another 2 double bed room for one night which cost around $120. The room was spacious and clean and the hotel had a great feel to it - so good value for money there. The staff were polite and helpful and despite it being close to the motorway it wasn't noisy. The breakfast was pretty shabby and not of great... More 

Was this review helpful? Yes 2
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review and complimenting our service. The quality of our breakfast has always received raving reviews and we were disappointed to learn that you did not enjoy it. Your recommendation is sincerely appreciated More 

Kingston, Canada
Top Contributor
79 reviews 79 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed December 31, 2012

No one expects a Holiday Inn Express to hit standards of luxury, and this one does not. Still, what it does, it does very well. The staff on the desk are welcoming, friendly, and helpful. The breakfast, included in the price, is reliable and filling. You can have scrambled eggs, sausage, bagels, English muffins, toast, pancakes, and bananas. There is... More 

Was this review helpful? Yes 1
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We strive for comments such as “I would certainly recommend it” and we thank you for commending our associates. Your business is sincerely appreciated and will look forward to your future visits. More 

Shelburne, Canada
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 2, 2012

Booked thru' the internet for a 5-night trip to Toronto for the 100th Grey Cup Festival. For a great low price (around $100+), we enjoyed a spacious King room with a roomy, modern bathroom. Price included a plentiful. self-serve, hot breakfast every morning which offered a daily variety of eggs, bacon or sausage links or patties, cereals, toast/bagels, yogurt, bananas,... More 

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your comments have made our team proud. It is comments such as yours that gives us the opportunity to work collectively towards delivering a better product. We sincerely thank you for taking the time to post your review. More 

Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 5, 2012

I stayed at this hotel many times (at least 20) and have never been disappointed. The people are curteous and professional. The free breakfast is really fast as it is self-serve and the rooms are clean. Also, there is a Keg Steakhouse right next door and the hotel is close to the 401. Reasonal price too. You'll save min 15%... More 

Was this review helpful? Yes 1
DSouzaScarborough, Owner at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Pardon us for the late response. Your comments have made us proud and your repeat stays at our hotel has assured us that we are on the right track. The discount given to CPSA members is the recognition of their loyalty and your business is sincerely appreciated. We look forward to your future visits. More 

Toronto, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 30, 2012

Great hotel, excellent condition. Friendly staff (both evening and morning shifts), awesome/free breakfast (can bring back to your room on a tray). Not much parking in the front, but there's more parking in the back. Insufficient toilet paper, but was delivered promptly upon request.

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review, you comments have made us proud and we will be looking forward to your next visit. More 

Canada
2 reviews
2 of 5 stars Reviewed October 17, 2012

This hotel was not very good. For a friday night to pay $120 for just a normal two bed room is a little much. The rooms were very small. Not even a couch to sit on. Only a few chairs. We had two rooms as my parents stayed in one. There room had an overwelming smell of cleaning supplies left... More 

Was this review helpful? Yes
DSouzaScarborough, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your negative comment is regrettable as we always considered our hotel to be competitive priced and the best in Scarborough area. Had we know about the crib request, we would have definitely had it in your room prior to your arrival. Fire Alarm is always unpredictable and although it is there for one’s safety it can at times... More 

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Additional Information about Holiday Inn Express Toronto East

Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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