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Holiday Inn Express Toronto East

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50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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1 room 1 adult
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Holiday Inn Express Toronto East
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231 Reviews from our TripAdvisor Community

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Pune, India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel is located at a quiet location. The room was good and clean but not equipped with kitchen. Only microwave was provided. Breakfast had no variety and since I stayed there for a month I gave up on their breakfast. They really need to work upon the quality of breakfast .Price is too high and they should improve on the... More 

Helpful?
Thank Sim2106
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for your long term stay with us and for complementing our associates. Your business is sincerely appreciated and we look forward to serving you in your future visits. More 

Niagara-on-the-Lake, Canada
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed January 1, 2016

The room was clean and comfortable. On all three occasions I went to the front desk, the clerk was out of sight, in the adjacent office. He popped out immediately on each occasion, but you like to see someone at the front desk. Reasonable pricing; disappointing breakfast. Being next to a Petrocan was a plus for the gas and the... More 

Helpful?
Thank Commenter-02134
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for choosing to stay with and for taking the time to post your review. Your comment was discussed with our Guest Service Associates and I can assure you that corrective measures are taken immediately. Your business is important to us and we look forward to your future visits. More 

Cambridge, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2015

Very easy access to this hotel from the 401. Checked in Saturday December 5th and was greeted by very friendly staff. Room was lovely with the exposed brick wall, (so quaint) clean crisp linen and nicely appointed. The Keg restaurant is in the next parking lot and we enjoyed a lovely meal and walked back to the hotel. Had a... More 

Helpful?
Thank nlk_10
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review and for the 5 Star rating. We are pleased to learn that you enjoyed your stay with us and we look forward to welcoming you back. More 

toronto, ON
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 27, 2015

I stayed here last week for 3 nights, for work. I live in hotels so I'm used to the odd one that isn't so great, but this holiday inn express is way below par for Canada. The front desk didn't acknowledge my status, something they are supposed to do as soon as you check in. Then I found out the... More 

Helpful?
Thank erinscircle
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Please accept our apology for not having recognized your status as this is a norm and we failed. We are however pleased to inform you that we will be undergoing renovations in the first quarter of 2016 and sincerely hope you will give us another opportunity to be of service to you. More 

Sudbury, Ontario, Canada
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed October 10, 2015

The hotel was quiet for our stay and was average in appearance. Although there is a sloped walkway to the front entrance, there is a regular curb, making it difficult for those in wheelchairs or with heavy luggage. In addition, the main entrance doors are manually-operated and are not automatic. The price was $124 per night plus taxes for a... More 

Helpful?
Thank Jim K
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for staying with us and for pointing out our challenges. We will be undergoing renovations in 2016 and hope you will give us another opportunity to be of service to you. More 

Moncton, New Brunswick
Level Contributor
152 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed October 3, 2015

Have stayed here a number of times when coming to Toronto, and the hotel,is clean, the staff are wonderful, and the breakfast is great, BUT........ it is time this hotel adds a small fridge and maybe even a microwave. The biggest thing this hotel needs to do Is a major overhaul of the Air/heating units. The last few times when... More 

Helpful?
Thank bluejaycrazy
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for on-going business and for reviewing our hotel. We are pleased to inform you that we will be starting our renovations in March and we look forward to your next stay with a 10 out of 10 score. More 

1 review
3 of 5 stars Reviewed September 23, 2015 via mobile

When we first arrived and went to our room, I went t to turn on our bedside lamp. I happened to notice the previous stayers had placed a plastic cup over the lightbulb in the lamp. I'm assuming they were hoping that the next people wouldn't notice and maybe set off a smoke alarm. When I brought this to the... More 

Helpful?
Thank R. J
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review and for sharing your experience. Your review was discussed with our associates, it is feedback such as yours that gives us an opportunity to overcome our challenges. We are pleased to learn that you will return as we strive for repeat business, we look forward to welcoming you... More 

Little Rock, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 21, 2015

We stayed at this during Sept. 11-13, 2015. We have selected this hotel based on it’s rating on Tripadvisor. Overall services were average, no complain. However, this hotel serious safety/security problem. Any people can enter this hotel through multiple entry points without any screening. As a result, non-resident thieves can enter the lobby and masked with hotel duelers and steal... More 

Helpful?
2 Thank mia723
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We truly regret this incidence as although we do take precautionary measures to inform our guests, it is not something that we have control over when guests leave their belongings unattended. We apologise for the inconvenience that you had deal with due this incident and we sincerely hope you will give us another opportunity to be of service... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 19, 2015 via mobile

An overnight stay after dinner in Toronto, I was pleasantly surprised at the friendly feel. Shortly after booking in, we even got a call from the front desk to confirm all was well with the room. Although a bit older, the rooms are clean and amenities are good. Perk your own tea or coffee in the morning, if you need... More 

Helpful?
Thank Nancy H
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for choosing to stay with us and for taking the time to post your review, we are pleased to learn that you had a pleasant experience. Your business is appreciated and we look forward to welcoming you back. More 

chicago
Level Contributor
70 reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed September 17, 2015

I stayed here last month w/ family (4) for a quick weekend trip and we were shocked that this hotel is considered less than 3 stars. We booked it anyway, and the room was as described & clean. Two queens, nice, spacious bathroom. The staff even called us after we checked in to make sure everything was ok, which was... More 

Helpful?
Thank chicitygurl
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Let me begin with a sincere apology on behalf of our associate who came across rude to you, I want to assure you that your comment was discussed in our meeting and in particular with the staff member concerned. Thank you for taking the time to give us your valuable feedback as it gives us an opportunity to... More 

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Staying in Scarborough

Neighborhood Profile
Scarborough
Situated astride Lake Ontario, Scarborough is a district heavily influenced by immigration. With a number of low-rent shopping and dining options making it a highly affordable part of town, and boasting one of Toronto's largest shopping malls, the otherwise green suburban neighborhood is a good place to go for bargains and discounts. It also draws in photographers. The spires, archways, and cavernous rooms of the BAPS Shri Swaminarayan Mandir Palace are filled with breathtaking art, architecture, and detailed reliefs – it’s like entering a different world, The ruins of columns and installation art at the Guild Inn makes a free-for-all exploration site, while the big-name draw for young photographers is the menagerie at the Toronto Zoo. While many visitors shirk Scarborough as too suburban, its houses are some of Toronto's most mystical and haunting architectural beauties. And for adventure lovers, it has river-rafting and some unique hiking trails.
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