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Holiday Inn Express Toronto East

2.5 of 5 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Certificate of Excellence 2014
Holiday Inn Express Toronto East
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Holiday Inn Express Toronto East
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187 reviews from our community

Traveler rating
    67
    81
    27
    10
    2
See reviews for
60
33
16
54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Aurora, Canada
Top Contributor
120 reviews 120 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently had all of our sales reps stay at this hotel. At first I was hesitant but that changed. I negotiated a good rate and as always breakfast was included. The reps really enjoyed it with the exception if you do not have a car there is not lots to do there. There is a Keg next door, a... More 

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We are really delighted that your Sales Reps had a pleasant experience. Thank you for your business and we look forward to host your sales reps in the future. More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been to this particular hotel twice now and would not hesitate to recommend it to anyone. Rooms are always clean with nice bedding, clean and functioning showers with multiple spray pattern heads. Beds and pillows are extremely comfortable and the hotel has two computers in the main lobby in case you want to browse the internet or print something... More 

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for sharing your experience, it is comment such as yours that will encourage other viewers to make decision on their accommodation needs when they visit Scarborough. Your 5 Star Rating has made us proud. More 

Medicine Hat, Alberta, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good place to stay at if u want a good sleep and a good shower and a good breakfast...only issue was I hope they fix the back door entrance as i stayed for a week and it only worked a couple of times. Kind of inconvenient for the rooms on the far side where I was at in rm 262.... More 

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for letting us know of the key card issues, we are pleased to inform you that we have taken care of this. We regret the inconvenience and we look forward to welcoming you in the future. More 

Ottawa, Ontario
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 2, 2014

Clean rooms and common areas. Polite, helpful and organized staff. Free WiFi, Coffee and Breakfast are all good. Has elevator to second floor rooms. Close to 401 on/off ramp, McDonald's, gas station / convenience store, Subway and The Keg. Short drive to Scarborough shopping mall and Snap Fitness locations.

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to give us your positive feedback, it is comment such as yours that assist other viewers to make their decision when choosing their accommodations needs in Scarborough. More 

Rochester Hills
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 14, 2014

I recently stayed at this hotel and found the staff to be friendly and helpful, The room was nice, large and very clean. Breakfast was nice. This is an annual trip for me and I will stay here again next year.

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for sharing your experience and for the 5 Star Rating, Your assurance to return is what we strive for and we will look forward to your next annual visit. More 

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

The front desk was really helpful as they help to google the location I am planning to, room was clean and free breakfast buffet and parking, good for stay here if you have business trip at scarborough.

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for sharing your experience and for letting us know you enjoyed your stay, we look forward to your return and thank you for your business. More 

Kunming, China
Top Contributor
56 reviews 56 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 30, 2014

We had hoped for a location downtown, but the Toronto International Film Festival literally had almost every room in the city sold out. In the end, the location served us well to visit friends in that part of the city. There is a major shopping center nearby and the Keg steakhouse right next door. Located right next to the highway... More 

Was this review helpful? Yes 3
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to review our hotel and for complimenting our staff. Your comment was read to our staff and it made us all proud. We look forward to your future visits. More 

Baltimore, Maryland
Contributor
17 reviews 17 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 25, 2014

The Holiday Inn Express Toronto East is located near the eastern end of Toronto subway system allowing access to downtown Toronto. Our room was excellent, very comfortable, and perfectly cleaned. Front desk staff were very helpful and polite. The breakfast was very good with many items to choose. I would have rated this Holiday Inn Express excellent except for a... More 

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking he time to post your review and for sharing your experience. We are disappointed that we fell shy of being rated excellent, however your review has given us opportunities to work on and we assure you that we will overcome our shortfall. Looking forward to your future visits. More 

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 30, 2014

Stayed here a couple of nights, Staff are friendly and make a lot of effort to make things decent for guests. The place is clean, there is free coffee and tea in the lobby. The room was clean. The only negatives I can think of are that the towels in the bathroom looked a bit worn out, and the WiFi... More 

Was this review helpful? Yes 4
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for your business and for letting us know about our towels and wifi, we can assure you this will be taken care of immediately. Your comment is appreciated and we look forward to your future visits. More 

Gatineau, QC
Contributor
12 reviews 12 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed August 29, 2014

We were greated by the rude manager of the hotel and told we were getting a smoking room or else he'd just refund us. The manager will treat you like crap if you book through Priceline, whatever price you paid. This should not be the kind of practice Holiday Inn should be involved with and this reflects badly on the... More 

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your experience is truly regrettable and we apologize that you found our associate rude, he was simply trying to give you an option of cancelling your reservation with a full refund or accommodating you in a smoking room. Our hotel was sold and your reservation had no specific room type. We recommend you book specific room type in... More 

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Additional Information about Holiday Inn Express Toronto East

Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
Number of rooms: 138
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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