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All 142 Toronto hotels

Holiday Inn Express Toronto East

2.5 of 5 Hotel   |   50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Ranked #52 of 142 Hotels in Toronto
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
ellebelle44 Toronto, Canada
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177 reviews from our community

Traveler rating
    63
    76
    26
    10
    2
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57
31
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52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here a couple of nights, Staff are friendly and make a lot of effort to make things decent for guests. The place is clean, there is free coffee and tea in the lobby. The room was clean. The only negatives I can think of are that the towels in the bathroom looked a bit worn out, and the WiFi... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for your business and for letting us know about our towels and wifi, we can assure you this will be taken care of immediately. Your comment is appreciated and we look forward to your future visits. More

Gatineau, QC
Contributor
12 reviews 12 reviews
3 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were greated by the rude manager of the hotel and told we were getting a smoking room or else he'd just refund us. The manager will treat you like crap if you book through Priceline, whatever price you paid. This should not be the kind of practice Holiday Inn should be involved with and this reflects badly on the... More

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your experience is truly regrettable and we apologize that you found our associate rude, he was simply trying to give you an option of cancelling your reservation with a full refund or accommodating you in a smoking room. Our hotel was sold and your reservation had no specific room type. We recommend you book specific room type in... More

New Liskeard, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a great location. We visited the Toronto Zoo and Ripley's Aquarium and it was not far from food or the Vaughn Mall. It was only 5 - 10 minute drive to food and shopping. It had a pool and free wifi which was a treat.

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review and for sharing your experience. We look forward to your future visits. More

Lucerne, Switzerland
Contributor
13 reviews 13 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Coming from Europe to spend some days in Toronto, i choose this hotel. Honestly i had high expectations, as this hotel chain has quite some reputation .The hotel price was on the upper range of my budget. But when i was there in the hotel, i was quite disappointed. Hotel staff is professional ,but no warmth. Bed, room was alright... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for staying at our hotel and for taking the time to post your review. Our hotel rates are competitively priced and we regret that we did not meet your expectation. Thank you for letting us know about the towels and we can assure you that we have them replaced immediately. We sincerely hope you will give... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Myself and my friend overnight at this hotel. There was a close family wedding we had to attend close by. In my view all was well very comfy stay. Morning breakfast was excellent for the price. Overall I got my money worth. I would recommend this hotel for a short stay.

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We look forward to your recommended business and that you for taking the time to post your comment. We will await your next visit. More

Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family had a vacation to Toronto and we stayed one night at the Holiday Inn Express – Scarborough taking advantage of the Toronto Zoo deal. This was a great deal. Our family is two adults and two children (5 and 7) and the Toronto Zoo deal definitely saved us money when comparing the cost of the deal against the... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for mentioning the value in our Zoo Package and for your comments on our hotel. Our Internet Service provider is working diligently on resolving these issues, we look forward to welcoming you on your next visit. More

Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 4, 2014 via mobile

My husband and I , along with our two young children overnighted at the Holiday Inn Express Toronto East while in town for a family function. Our booking, made via Priceline, was for 2 adults, 2 children and specified a non-smoking room. Upon arrival, we were promptly informed that we would be given a King sized, smoking room. When we... More

Was this review helpful? Yes 7
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, When you book standard room which is classified as smoking or non-smoking and room to be assigned based on availability at check-in often results in to such situations especially on sold out nights. We would strongly recommend to carry a copy of your confirmation which indicates that you have booked a specific room type and present this at... More

Calgary, Canada
Top Contributor
120 reviews 120 reviews
62 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed July 28, 2014

Small, thin towels, very noisy bathroom fan coupled with the light switch and a seeming inability to curb late night (early morning) guest-generated noise were downers. We chose this hotel for its location vis-a-vis where we were going and whom we were visiting. At Markham Road and the 401, it's convenient for east-west travel as well as south into the... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for sharing your experience and for taking the time to post your comments. Our bathroom light switch is coupled with the exhaust fan as most of the time guest fail to put on the exhaust resulting in to smoke alarm due to hot showers also because of mould formed due to the moisture. We sincerely regret... More

Moncton, Canada
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 24, 2014

We stayed at this hotel in July of 2014, it's a nice hotel. The staff is great, it's nice and bright and very clean. Close to The Keg, a McDonalds , a gas station (where you can buy bus tokens), subway restaurant and the bus stops. The free breakfast was good,instant oatmeal, eggs, omelets, sausage and bacon..biscuits, cinnamon rolls, coffee,... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your experience was shared with our associates and it has made us proud. Thank you for choosing to stay at our hotel and we look forward to your future visits. More

Senior Contributor
28 reviews 28 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 24, 2014

This hotel was very clean and quiet. The room was on the smaller side, but other than that was perfect. The staff was friendly and helped us with every need! Another plus is that you can exchange currency at the front desk! It is also located right next to a delicious steakhouse and a short drive from the Scarborough Town... More

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for sharing your experience and for your business. Your comment was shared with our associates and it is comments such as yours that will assist other viewers to make a decision on their accommodation needs when visiting Scarborough. More

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Additional Information about Holiday Inn Express Toronto East

Address: 50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Toronto East 2.5*
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Also Known As:
Holiday Inn Express Toronto East Hotel Scarborough
Holiday Inn Scarborough
Holiday Inn Express Scarborough
Scarborough Holiday Inn

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