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Holiday Inn Express Toronto East

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50 Estate Drive, Toronto, Ontario M1H 2Z1, Canada
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Holiday Inn Express Toronto East
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209 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Worth, Florida
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed here, with family, for a long weekend. It was a good location for our plans, right off the 401. For the price, the hotel was nice looking and the rooms clean. The cleaning staff was pleasant and happy to assist. The breakfast, which is included in the room rate, was disappointing - basic and repetitve. However, the fresh... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

I came from Florida to visit friends and family the hotel was Safe, well maintained and the rooms were clean and the staff was very helpful. And just minutes away from Scarborough town centre. Would stay there again!!

Was this review helpful? Yes
Ottawa, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We checked in, given a room, and as soon as we walked in there was a mouldy stench (we think from the AC).We turned off the AC, and it didn't go away. Our eyes were burning, and we were getting headaches. Another hotel visitor who checked in at the same time, walked out of her room and said the same... More 

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We understand after checking in to your room in hour and half you checked out without being charged. Due to your complaint the room in question was not sold and thoroughly investigated, we can assure that no mould or cause of burning eyes were found. We regret your experience, complaints of such nature are taken seriously as we... More 

Los Angeles, California
Level Contributor
7 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

From the dirty AC wall unit to the 1970's style chain and rubber stopper for the bathtub to the calcium caked on the shower head, I wouldn't even get undressed in this hotel room. We complained, switched rooms, and it was still so bad that we checked out the next morning.

Was this review helpful? Yes
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, We sincerely regret the way you felt about our hotel and your review was shocking, as over the years we have been receiving raving reviews. Please accept our apologies and our team will be looking in to this and I can assure you corrective measures are taken immediately. More 

Lafayette, Indiana
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend and I stayed here three nights while visiting Toronto. We had a car so it was fine to be a bit out of the city, but it wasn't too convenient to public transportation if you didn't have a car. The hotel itself was good, staff was friendly and the room was clean. We were close to the vending... More 

Was this review helpful? Yes 1
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for staying with us, your business is sincerely appreciated. Your assurance to return is what we strive for and we will await your next visit. More 

Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel was great. They managed to get us all in one area and close to the lobby so we could keep an eye on the action. The hotel had a lobby area on the second floor that came in handy for the kids to socialize instead of having slamming doors if they went visiting all the friends. The breakfast... More 

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to post your review. Your feedback is important to us and we were delighted to learn of the positive experience from your group, we hope you will give us an opportunity to host your event again next year. More 

Milford, P
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for two nights while visiting Toronto. The room was clean, the staff were helpful and friendly. It is located right off the highway so getting to Toronto was easy except for the traffic. Nearby are restaurants and fast food places and the malls are nearby.

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Sorry we overlooked your response. We sincerely thank you for your 5 Star Rating and for taking the time to post your review. We look forward to your future visits. More 

Bracebridge
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 26, 2015

I was there for a hospital visit. Staff recognised me on arrival, were helpful,and caring.I was offered coffee in the early morning,they got me a taxi in minutes. The hotel is very clean only minor problem the hot water was a few minutes coming I guess because of the early hour.

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for taking the time to post your review, your feedback is important and we sincerely appreciate the 5 Star Rating. We look forward to your welcoming you again. More 

Ottawa
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

Quiet room, 2nd level, no need for heat or air conditioning, good sleep. Far enough off 401 (2 blocks via street) to reduce noise. Small window at bottom can be opened. Good breakfast, including yogurt, banana, orange juice, scrambled eggs, toast, etc. Rather pricey but it was a holiday weekend, hotel full.

Was this review helpful? Yes 2
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Your 5 Star Rating has made us proud and thank for choosing to stay with us. Your comment will assist other viewers to make their decision on their accommodations needs. We look forward to your future visits. More 

Northwest Ohio
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed May 22, 2015

Safe, well maintained and clean. The front desk was always friendly and check in was fast. The reason we chose this hotel is that it is three minutes away from Scarborough Town Center. If you want to visit Toronto the best way to do it is to ride in on the subway. There is free parking at Scarborough Town Center... More 

Was this review helpful? Yes 3
Nelson D, General Manager at Holiday Inn Express Toronto East, responded to this review

Dear Guest, Thank you for the 5 Star Rating and for posting your comments. It is review such as yours that will assist other viewers to make their decision on their accommodation needs when visiting Scarborough. We look forward to welcoming you back. More 

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