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All 142 Toronto hotels

Hyatt Regency Toronto

4.0 of 5 Hotel   |   370 King Street West, Toronto, Ontario M5V 1J9, Canada (Downtown Toronto)
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Ranked #57 of 142 hotels in Toronto
A recent review
4 of 5 stars Reviewed July 9, 2012
OakTn OakTn
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863 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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There are newer reviews for Hyatt Regency Toronto
See the most recent reviews
OakTn
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 9, 2012

Downtown so it's a ways away from the airport but a great location. Easy access to Starbucks. Room were very clean. View from the pool on the roof is great.

Was this review helpful? Yes
Hyatt_370_King_St, Guest Relations Manager at Hyatt Regency Toronto, responded to this review

Dear OakTn, Thank you for selecting Hyatt Regency Toronto for your most recent trip to Toronto. We take great pride in our downtown location and I'm pleased to see you found it convenient. We’re glad you enjoyed our clean rooms, and our rooftop pool. We hope to see you again very soon for your next stay in Toronto! Warmly, Customer... More

Orient, Ohio
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 8, 2012

My partner and I were in Toronto for the pride fest and reserved the Hyatt on Gold Passport points (This was the Holiday Inn on King our last visit to Toronto in 2007.) Note that the parking area to check in is not marked at all but is as you enter the parking ramp. Access off Widmer Street, I believe.... More

Was this review helpful? Yes
Hyatt_370_King_St, Guest Relations Manager at Hyatt Regency Toronto, responded to this review

Dear KJOpie, Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed your stay. I am delighted to know how much you enjoyed the service you were provided by our great team. We look forward to welcoming you back upon your next trip to Toronto.... More

Toronto, Canada
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 8, 2012

We were forced to stay at the Hyatt while our home was undergoing renovations. We stayed for about 10 nights. We got a dog friendly room as we had to bring our puppy with us. They were very accomodating and had a package (bowl, snacks and a collar) and bed for our puppy which was a nice touch! The location... More

Was this review helpful? Yes 1
Hyatt_370_King_St, Guest Relations Manager at Hyatt Regency Toronto, responded to this review

Dear MG_Stef, Thank you for taking the time to share your feedback from your recent stay with us. I am delighted to know how much you enjoyed our pet-friendly rooms, and our great location. We hope to welcome you back upon your next trip to Toronto. Warmly, Customer Service More

Kingston, Ontario, Canada
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed June 26, 2012

I stayed at the Hyatt Regency last Friday night. A friend recommended it as I was at a meeting nearby. The lobby is lovely and the staff were very friendly and helpful. When I checked into my room, I was kind of underwhelmed...The room had been re-designed within probably the last 5-6 years, but had experienced a lot of wear... More

Was this review helpful? Yes
Management response:

Dear CMC613, Thank you for taking time to write your concerns regarding your last stay at the Hyatt Regency Toronto. We strive to ensure that all guests are pleased with their accommodations. I sincerely apologize for the experience you had. If you would like to discuss your experience in more detail, please feel free to contact us at catarina.ferreira@hyatt.com. Warmly,... More

Richmond, Virginia
Top Contributor
118 reviews 118 reviews
40 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed June 25, 2012

I only chose this hotel as I had enough points for two of the three nights I was going to be in Toronto. I am glad I did stay here. It has plenty of great restaurants in the area as well as easy walking distance to many of the popular attractions. When we checked in I just dropped off my... More

Was this review helpful? Yes 4
Management response:

Dear drrosenthal: Thank you for taking the time to share feedback about your recent stay at our Hyatt Regency Toronto. It's great to hear how much you enjoyed our location, and how much you liked being close to the restaurants and attractions, such as the CN Tower & Chinatown. We'll make sure to recognize our employees for the great customer... More

Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2012

The location of this Hyatt is wonderful. We walked all over town and this hotel is super close to the streetcars on King Street. Rooms were a bit dated. The bathroom was not user friendly. There was no hook on the door on which to hand up clothes, towels, or bathrobe. And the lack of counter space was bothersome. The... More

Was this review helpful? Yes 2
Management response:

Dear AdoreAK, Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed the location of our property. I am delighted to know how much you enjoyed the service you were provided by our great team. We look forward welcoming you back upon your next trip... More

London, United Kingdom
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 23, 2012

Firstly, what a brilliant location! Within walking distance of all the major sights, especially the CN tower and Rogers Centre. Can't recommend enough for this. The hotel itself provided all you would want, including a very comfortable bed! However, have never seen lifts take so long in all my life! The pool is nice, but it was closed often for... More

Was this review helpful? Yes 2
Management response:

Dear Bex10121, We are so delighted to hear that you enjoyed your recent stay at Hyatt Regency Toronto! Thank you so much for your positive feedback. I look forward to welcoming you back upon your next trip to Toronto. Warmly, Customer Service More

MICHIGHAN
Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 20, 2012

After driving blocks to finially find a parking structure (behind the hotel, entrance is VERY narrow) then wondering aimlessly, as there is no signs directing you as to what floor the hotel is located on) when we got to our room it looked as thou a person was sleeping under the covers, when we dragged our belongings back downstairs we... More

Was this review helpful? Yes 1
Management response:

Dear electro66, Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed the location of the hotel. I apologize the experience you had did not meet your expectations. If you would like to discuss your experience in more detail, please feel free to contact us... More

Toronto, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 18, 2012

I live in Toronto, but I recently stayed at the Hyatt Regency and wanted to share a review. Speaking both as a hotel guest and a local I can tell you that the Hyatt is the perfect location if you want to be central and plan to see all the usual tourist sites. King Street has amazing restaurants while Queen... More

Was this review helpful? Yes 2
Management response:

Dear etk37, We are so delighted to hear that you enjoyed your recent stay at Hyatt Regency Toronto! Thank you so much for your positive feedback. I look forward to welcoming you back to our hotel! Warmly, Customer Service More

Sydney/Australia
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 5, 2012

Visiting Toronto chiefly to go to Niagara Falls, stayed at Hyatt Regency for three nights. It is a quick and easy walk to Union Station, surrounded by lovely little cafes and outdoor eating. My room was a good size, clean and very comfortable. Staff throughout the hotel all very helpful and friendly. Highly recommend this hotel

Was this review helpful? Yes 4
Management response:

Dear rarnett, Thank you for taking the time to share your feedback from your recent stay with us. We were very happy to hear that you enjoyed your stay. I am delighted to know how much you enjoyed the service you were provided by our great team and that they were able to help you with everything you needed. We... More

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Additional Information about Hyatt Regency Toronto

Address: 370 King Street West, Toronto, Ontario M5V 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Toronto 4*
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Also Known As:
Hyatt Regency Toronto Hotel Toronto
Toronto Hyatt Regency
Holiday Inn Toronto

238 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#33 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more   less 
Number of rooms
437

Questions & Answers

Questions? Get answers from Hyatt Regency Toronto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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