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Hyatt Regency Toronto

4.0 of 5
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370 King Street West, Toronto, Ontario M5V 1J9, Canada
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Hyatt Regency Toronto
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Ranked #56 of 140 Hotels in Toronto
A recent review
5 of 5 stars reviewed 2 weeks ago
Valerie B Kitchener, Canada
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1,059 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hyatt Regency Toronto
See the most recent reviews
Kitchener, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for a conference in May, 2015. Everything was excellent....the staff is very helpful, courteous, and friendly. The food and beverage service for the conference was great. Can't beat this location if you're staying in Toronto to take in a Jays game, or enjoy the entertainment district. Many excellent restaurants and cafes within an easy walk.

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Hyatt Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Delighted to hear you had a wonderful time at the Hyatt Regency Toronto. It’s great to know our staff was helpful and courteous and the location was convenient for your conference as well as evening dining and entertainment. Thanks for choosing Hyatt. Lois M, Hyatt Guest Relations Associate More 

1 review
2 of 5 stars Reviewed 2 weeks ago

I had a room booked for two people in the summer, and asked if I could get a pool pass for maximum of one hour for a few people. It was to gather for an event and I wanted to be organized. It seems a little ridiculous to ask visitors to pay over $40 just to meet at the pool... More 

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Good Morning Harshita J, I appreciate you taking the time to write a review on your recent experience with Hyatt Regency Toronto. Very disheartening to hear about the customer service you received when trying to arrange an event at our location. I have forwarded your concerns to our executive management team to ensure this does not happening again in the... More 

Travelers are raving about these Toronto hotels

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed 2 weeks ago

Location is perfect near business center and options for dinner as well as events and even the lake shore. Great staff and even greater facilities. Lobby can be noisy but rooms are very silent and they might have a unique view.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Hyatt Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thanks for sharing your recent experience at Hyatt Regency Toronto. It’s great to hear our location was convenient to your business needs. I’m glad our staff was great and you enjoyed your room. We hope to welcome you back on your next trip to Toronto. Lois M, Hyatt Guest Relations Associate More 

Senior Contributor
40 reviews 40 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference. Facility was very nice. Staff was friendly and helpful. Location of the hotel was great. 5 min walk to CN tower and Roger center. Lots of restaurants right in the immediate area. Had a nice view of CN tower from room, nice at night! Did not have a vehicle there, and would recommend not having... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Hyatt on King Street while visiting our daughter in Toronto. The hotel is convenient to the Island Airport and most downtown attractions. The Hyatt provides first rate facilities and the staff was courteous and professional.

Review collected in partnership with Hyatt Hotels

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HyattGuestRelations, Guest Relations at Hyatt Regency Toronto, responded to this review

Thanks for the excellent review! I glad you a good trip in Toronto with your daughter. The hotel is great for being right in the middle of everything. Best Regards, Thimothy C. – Guest Relations More 

Ottawa, Canada
Top Contributor
62 reviews 62 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times lately when my hotel of choice has been booked. Check din is friendly and you get the after check in call sometimes which is a nice touch. Rooms are ok, nothing special...and each time I returned, the condition if the room got shabbier...major chunks of paint missing from the Bedside table....stains on furniture..carpets... More 

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Good Afternoon Babs621, Thank you for taking the time to share feedback on your recent stay at Hyatt Regency Toronto. I am very sorry to hear the hotel was not up to Hyatt standards and the challenges you experienced with WiFi. I have forwarded your concerns to our executive management to ensure this does not happen in the future and... More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really enjoyed my stay at this hotel, staff were very helpful and the room was in excellent condition. It was a little pricey but we were going out in King West and the location was ideal. We had a great time in Toronto, I would recommend this hotel to anyone who would like a hotel central in Toronto or... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Dear Sherri M, I am happy to hear that you enjoyed your stay at Hyatt Regency Torronto! Thank you for your kind words about our staff and rooms. I hope you have a chance to come and visit us again soon. Sincerely, Nikki C. Guest Relations Associate More 

Newport News, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel; staff was very accommodating and welcoming. Great location in the middle of everything. Walking distance to many things including the Toronto Blue Jays stadium where I was able to take in a game. I only had one meal in their restaurant but it was delicious. Thanks Hyatt Regency Toronto

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations at Hyatt Regency Toronto, responded to this review

Thanks for the great feedback! I am pleased you enjoyed the accommodating staff. The distance to local attractions is very ideal. Best Regards, Thimothy C. – Guest Relations More 

Vancouver, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

upon my arrival in toronto after some extended travelling I was looking into relaxing and getting settled in my hotel of choice at the time. But, upon checkin I realized I had packed my credit cards away where they wouldnt be easily accessed(or stolen) I asked the front desk agent, who also said he was the manager(despite looking 15 yrs... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
HyattGuestRelations, Guest Relations at Hyatt Regency Toronto, responded to this review

Thank you for providing your detailed review. I appreciate you sharing your Hyatt experience with us. I will pass along this information to our management team. Best Regards, Thimothy C. – Guest Relations More 

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

968932 the minute we walked into my room, we were shocked how very TINY it is! we wouldn't lay our languages flat on the floor, couldn't place the chair in front of the desk because that would block the pathway to the curtains; couldn't arrange our skincare stuffs in the bathroom; when i brushed my teeth i hit my elbow... More 

Was this review helpful? Yes 1
HyattGuestRelations, Guest Relations at Hyatt Regency Toronto, responded to this review

Thank you for the detailed review. I appreciate you provide your Hyatt experience. I will pass along your detailed feedback to our management staff. Best Regards, Thimothy C. – Guest Relations More 

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