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All 141 Toronto hotels

Hyatt Regency Toronto

4.0 of 5 Hotel   |   370 King Street West, Toronto, Ontario M5V 1J9, Canada (Downtown Toronto)
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Hyatt Regency Toronto
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Ranked #61 of 141 hotels in Toronto
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760 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, NC
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hyatt Regency Toronto for a week in August of 2013 and I liked most things about it. I was by myself...so the size of the bathroom didn't bother me...it was enough space for me. The water pressure was excellent! The rooms looked really nice and the bed was oh so comfortable! It was my first time... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to share your positive feedback regarding our staff and their excellent customer service provided during your stay at the Hyatt Regency Toronto. Also, it is always a pleasure to hear that you will be back soon and you will recommend this property to others for its style, excellent service, and its great location despite... More

Philadelphia, PA
Top Contributor
272 reviews 272 reviews
102 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The room set up is a bit odd. I had a corner room with a great view but the curtains were too short at the bottom and did not cover the sides of the windows either. It was really bright with the tower glowing all night. The fitness center is small but good enough. I did not like that the... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to share your recent experience at the Hyatt Regency Torronto. Despite the nice view you had wit the corner room, I am so sorry to hear that the curtains were too short and did not cover the sides of the windows, and the backbed frame was too big for the mattress. Please be assured... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here on my birthday in the Fall of 2013 and had a great time! The hotel is very modern and sleek- very nice looking. Everyone from the front desk to the concierge was so friendly and helpful! Someone must have given staff members the word that it was my birthday, so when I checked into my room, there... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for expressing your great appreciation regarding our World Class Service provided to you during your birthday last Fall 2013 in Torronto. It always nice to hear positive and appreciative feedbacks from our loyal customer. We are grateful to know that those little touches made by our staff made your birthday very special and your stay more enjoyable and... More

Brussels, Belgium
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

First, the entrance is weird. You have stairs to go to the lobby. Good that i don't have a wheelchair. The room was ok but the bathroom was very bad! It needs a serious renovation! The gym is a joke! They just transformed a room... However, service is good but I don t recommend to go there.

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to share your recent experience at the Hyatt Regency Torronto. I am so sorry to hear that you will not recommend our property in Torronto due to some issues you encountered during your stay including: the entrance and Lobby look weird, bathroom dirty and require some renovation, our gym does not meet our Hyatt... More

Oxford, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in several places in downtown Toronto but this hotel rates a 10 with me . It is in an excellent location for theatre district and shopping, has a VERY WELL TRAINED and cheery Staff and had every detail looked after almost immediately in every case. The Front Desk Staff was excellent and FAST at getting our room... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for posting this review on the Hyatt Regency Toronto. I am glad that you had a great experience with our staff at the hotel. I hope you can stay with us again soon. -John S, Guest Relations Associate More

Findlay, Ohio
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Well...maybe I'm expecting too much. First the good stuff ; The downtown location is perfect for the Rogers Centre and most downtown events. Hotel has been worked over and is very modern and service was all smiles. But...the rooms are small and not what I would expect from a top end Hyatt. We were "upgraded" to a 20th floor room... More

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

I am very pleased to hear that you liked the hotel very much downtown Toronto for its location close to the Rogers Centre. We are grateful to hear that you find that the room are very modern and the staff are very helpful and smiley. However, I am sorry to hear that the upgrade did not look any different from... More

Wilson, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Great home base for whatever brings you to this growing city. Easy walk to Chinatown, ACC, Rogers, Younge Street and Queen Street. Onsite Starbucks, Rooftop pool for the warm months and one block from Gretzky's one of our stops every time we are in this city. Excellent and personable staff. Booked on Priceline for an unbelievable price, hope to get... More

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Gloucester
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel for the weekend to attend a family wedding. On our first night, we were woken up by a bunch of drunken club goers. They were loud, inconsiderate, and eventually got into a brawl. The whole incident kept the family up from 3-6 am. We called the front desk numerous times and they sent up security and... More

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Senior Contributor
33 reviews 33 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel the past two times I was in Toronto and must say that it is the perfect location. Want to see a baseball game? 5 minute walk. Have sight seeing in mind? right outside the baseball stadium 5 minutes down the road. Hungry and looking for a pub, bar or restaurants? Dozens literally right across... More

Was this review helpful? Yes 2
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

I'm so happy to hear you enjoyed the hotel and its excellent location. I'm glad to hear that our staff was very friendly and helpful. We would love to have you back again and hope to see you soon. Becky S. More

america
Contributor
11 reviews 11 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A good location, in the entertainment district. Within walking distance of business, old and shopping areas. Hotel nice tho slightly worn in areas, rooms could be cleaner as mould seen around the windows and scuff marks on the walls. Windows very dirty on the outside, this is because there is construction everywhere you look, such an eyesore.. Breakfast, hot option... More

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Additional Information about Hyatt Regency Toronto

Also Known As:
Hyatt Regency Toronto Hotel
Hyatt Regency Toronto Hotel Toronto
Toronto Hyatt Regency
Holiday Inn Toronto
Address: 370 King Street West, Toronto, Ontario M5V 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Luxury Hotel in Toronto
#52 Family Hotel in Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Toronto 4*
Official Description (provided by the hotel):
Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more   less 
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