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All 142 Toronto hotels

Hyatt Regency Toronto

4.0 of 5 Hotel   |   370 King Street West, Toronto, Ontario M5V 1J9, Canada (Downtown Toronto)
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Ranked #57 of 142 hotels in Toronto
A recent review
3 of 5 stars reviewed yesterday
Queenascots Scotland
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866 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Scotland
Top Contributor
53 reviews 53 reviews
27 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed here for five nights while visiting family. Small room with two double beds and hole in the sheets. Only wifi in the lobby. Chose this hotel as wanted the outdoor pool. Smallish pool but great views over the city. Close to CN tower, about five minute walk. About 20 minute walk to Eaton Centre. Lots of restaurants across the... More

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Redding, Connecticut
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 2 nights with my husband and 2 kids, in two rooms. Beds were comfortable, bathrooms were clean, with good amenities and towels. And also good hooks for the towels - which there are never enough of. Great location in town. My only negative was the front desk personnel, who were not very friendly. The bell staff was... More

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New York City, New York
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

I expected more for the price I paid. There was no fridge in the room. There should be something complimentary; wifi, 1 breakfast or water. I would change the shape of the headboard on the bed. The concierge was nice and helpful.

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I have stayed here a few times and when I leave I always ask myself why? I always have a better experience at pretty much any of the other hotels in the area (which is the only thing this hotel has going for it). I have stayed at quite a few Hyatt's so I am in no way knocking the... More

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Windsor, Canada
Top Contributor
73 reviews 73 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Recently stayed here and had 0 complaints! The staff were friendly and the rooms were kept very clean and the beds were comfortable. The rooftop pool is a great addition for the summer (friendly for families and there is a bar located nearby - for any type of beverage). The gym is standard hotel quality with weight machines, cardio and... More

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Salinas, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I couldn't believe we had to pay for wi- fi. There were no towel racks in the bathroom, no microwave, no small refrigerator, no chest of drawers. The room is ultra modern with a very cold feel to it. Piped in music is constantly playing in the lobby.

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Hyatt_370_King_St, Guest Relation Representation at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to write your concerns regarding your recent stay at the Hyatt Regency Toronto. We strive to ensure that all guests are pleased with their accommodations. Microwave and minibar fridge are available upon request at no cost. I sincerely apologize that your stay with us was not to your entire satisfactions. The opportunity to speak... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I went and stay in Hyatt hotel for three days. Hyatt hotel has a great location which is near the subway. The quiet hour is around 10pm which is great we have a good rest in the hotel. The grocery is near the hotel, but the fridge was not installed in the room, so we called the hotel and they... More

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Hyatt_370_King_St, Guest Relations Representative at Hyatt Regency Toronto, responded to this review

Thank you for choosing to stay at the Hyatt Regency Toronto for your most recent trip to our city. We are delighted to know that you enjoyed your stay with us and find the amenities of the hotel comfortable. Although you mentioned few and minor issues and concerns, we are pleased to learn that our staff handle it with care.... More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Modern, clean and quiet hotel in a really convenient location. 10 minute walking distance to the CN tower/Aquarium, 20 minute walking distance to Eaton Centre on Yonge St and 15 minute walking distance to Chinatown. We stayed here for 2 nights and thought the service was great! They made sure to give us a quiet room (without us asking). The... More

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Hyatt_370_King_St, Guest Relations Representative at Hyatt Regency Toronto, responded to this review

Thank you for your recent stay at the Hyatt Regency Toronto. We are so delighted that you had an enjoyable stay with us. With regards to the internet fee, please know that I have addressed your concerns to the proper department. We look forward to having you back soon. Sincerely, Hyatt Regency Guest Relations More

London, Canada
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We've stayed at this hotel a couple times now and have not been disappointed. The service has been pleasant, helpful and accommodating. The location is great - close to restaurants, theatres, nightlife, etc. It is very easy to navigate to and there is plenty of parking available (at the hotel, or very nearby parking garages), or easy access to public... More

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Hyatt_370_King_St, Guest Relations Representative at Hyatt Regency Toronto, responded to this review

Thank you for choosing to stay at the Hyatt Regency Toronto on King and thank you for your amazing and raving reviews about our the property. We truly appreciated you comments about the hotel's amenities, locations and the outstanding customer services of our staff and we are grateful that you will recommend our hotel to you friends and colleague. We... More

Ottawa, Canada
Top Contributor
60 reviews 60 reviews
46 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I've stayed here a few times - usually via Hotwire or Priceline, though once for work - and once years ago when it was a different hotel chain. It rates itself as a 4 star hotel - and that's what it comes up as via the blind booking sites, unfortunately the quality of accommodation is 3 star at best. Let's... More

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Hyatt_370_King_St, Guest Relations Representative at Hyatt Regency Toronto, responded to this review

We thank you for taking the time to share your experience on your most recent stay at the Hyatt Regency Toronto. We regret to hear the your stay was not to your entire satisfaction. I sincerely apology for any inconvenience and know that your concerns will be addressed to accordingly. We thank you staying with us and look forward to... More

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Additional Information about Hyatt Regency Toronto

Address: 370 King Street West, Toronto, Ontario M5V 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Toronto 4*
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Also Known As:
Hyatt Regency Toronto Hotel Toronto
Toronto Hyatt Regency
Holiday Inn Toronto

235 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#33 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more   less 
Number of rooms
437

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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