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Hyatt Regency Toronto

4.0 of 5
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370 King Street West, Toronto, Ontario M5V 1J9, Canada
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Hyatt Regency Toronto
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Ranked #56 of 140 Hotels in Toronto
A recent review
5 of 5 stars reviewed yesterday
Marie M Toronto, Canada
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1,059 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

I stay in this hotel every week. Great proximity to downtown. Friendly staff, courteous and caring. Excellent in-room dining. Also well situated opposite dozens of restaurants. Satisfactory gym with treadmills, bicycle, elipticals, free weights and several machines. Definitely recommended.

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my first stay at Hyatt . I liked it! Check in was easy and efficient. Room was clean, food at the restaurant was tasty. Hotel is surrounded by great restaurants and theaters. It is a walking distance to a lot of places to see and shop. I enjoyed my stay in Toronto very much

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Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

That was the worst Hyatt experience that my family and I ever had. I love Hyatt hotels, but Hyatt Regency Toronto does not have standards, in my opinion, to be named Hyatt. We stayed there in April 2015. Hotel has a great location: close to Union Station, 10 min walk to Hall of Fame, CN Tower. But there couple issues... More 

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ontario
Top Contributor
122 reviews 122 reviews
65 hotel reviews
84 helpful votes 84 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This Hyatt is not up to the calibre of other Hyatts I have stayed at and was disappointed with the room. The room had 2 comfortable double beds and the size of the room was fine. The decor was a bit odd. There was a small desk in the far corner, the beds had attached side tables which appeared to... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

45-nomad, I do appreciate you providing your candid feedback from your stay. I will be sure to forward this information along to our Executive Management. I'm pleased to hear you enjoyed our location along with our effecient staff. Regards, Paul R. - Guest Relations Associate More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

From the time of check-in to the time of checkout, I felt very comfortable and relaxed. The staff were always available to assist with whatever needs I had. The common area was nicely designed and easy to navigate.

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1 review
5 of 5 stars Reviewed 1 week ago

I love the location of this hotel and the way the room are designed. The entertainment system are great and the beds are very comfortable. I am staying there 6-8 times a year, and the service is always irréprochable!

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HyattGuestRelations, Guest Relations at Hyatt Regency Toronto, responded to this review

Thanks for the kudos! I am thrilled you had such a great stay with us. We are always very pleased when we here of return guests. Best Regards, Thimothy C. - Guest Relations More 

1 review
4 of 5 stars Reviewed 1 week ago

From the check in at the front desk to our check out the staff at the hotel made our short stay wonderful. They helped with any request we had and went over and beyond the call of duty to make our stay enjoyable and comfortable. Room was clean from the bed to the bathroom

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Guelph, Canada
2 reviews
1 of 5 stars Reviewed 1 week ago

First off the rate was crazy expensive at $404.00 per night which was unavoidable for me at the time. I arrived to a very cold (not tempurature) atmosphere. I enjoy watching the news in the morning so the first morning I was able, after about 10 minutes, to find BT Toronto. One would think it should be easy to find... More 

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HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

I appreciate you sharing your candid feedback with us. I apologize that your recent experience at our property did not meet expectations. Your comments regarding the television have been shared with our Engineering Department to ensure the experience you encountered does not happen to future guests. Your feedback is very important to us and will be used to continue and... More 

Washington DC, District of Columbia
Top Contributor
66 reviews 66 reviews
42 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

I have some mixed feelings on this property, although overall I had a good experience. I think this falls somewhere between a 3 and 4 rating, but the great front desk staff and location tip the scales to a 4. As noted, the front desk staff was very helpful and professional. The hotel is in a great location for sightseeing... More 

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toronto, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Everything at or below par.....not much to wow you here. with so much else around, you can do better. My breakfast table was given away after I sent for some food. I followed all the parking protocol and received a ticked overnight. When attempting to solve this with the staff it was "too bad so sad" for me. Just unacceptable.... More 

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