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All 141 Toronto hotels

Hyatt Regency Toronto

4.0 of 5 Hotel   |   370 King Street West, Toronto, Ontario M5V 1J9, Canada (Downtown Toronto)
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Hyatt Regency Toronto
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63%
Ranked #58 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed 2 days ago
Samantha R Middletown, New Jersey
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826 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
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English first
Middletown, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed there for two nights while in Toronto for a romantic getaway with my husband. We arrived around 12:30 and they were able to accommodate us with a beautiful room over looking the city and great view of the CN tower. The hotel is gorgeous and right in the middle of the city, which was great and allowed us to... More

Was this review helpful? Yes 1
Brampton, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel is pretty nice, asked for ice at check in and was told to pick it up myself from the machine. For the money i am paying that should not have happened. What it really comes down to are the little things. No bathrobes, no cream for the coffee, only one face cloth and only one set of the shampoo... More

Was this review helpful? Yes 1
Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago NEW

We journeyed to Toronto recently and stayed at the Hyatt. The property was very clean, staff friendly and we truly enjoyed our stay. One of the desk clerks, Ray, was particularly helpful and upgraded our room. Location is very convenient to Toronto attractions including CN Tower and Rogers Centre. Hockey Hall of Fame was a bit of a walk, not... More

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for choosing to spend your visit to Toronto at our property. It is fantastic to hear that you found our property to be well appointed and the staff to be very friendly and helpful. I am pleased you found our location to be very convenient for your travel. We have a prime location that is great for our... More

San Francisco, California
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Walking distance to many attractions in Toronto including the CN Tower, Eaton Center, Chinatown etc. The hotel is very well appointed with a nice restaurant bar and even a Starbucks next door. There are plenty of restaurants just outside of the hotel and great shopping too.

Was this review helpful? Yes
Hyatt_370_King_St, Guest relations representative at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to share your experience with us on your recent trip to Toronto. We are delighted to know that you appreciate the location of the hotel which is well positioned to the theatres, restaurant, bars, ball park, shopping, the CN Tower and so on. We hope that you had an enjoyable and memorable stay with... More

Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Though we were attending a conference at the Hyatt most of my comments relate to our personal experiences. They began as I entered the hotel with my wife in a wheelchair. Somehow a person at the front desk was alerted and he rushed to send the lift down to pick us up. He took our luggage and handed it to... More

Was this review helpful? Yes 1
Hyatt_370_King_St, Guest relation representative at Hyatt Regency Toronto, responded to this review

Thank you for taking time to share your AMAZING SERVICE experience at Hyatt Regency Toronto on your most recent trip to Toronto. Being in the hotel industry, we always strive to ensure that all our guests are pleased with their accommodations. We are so delighted to know that we have achieved that we your recent stay with us. We thank... More

Ontario
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was nothing to complain about. But it was nothing to rave about either. Old, tired, worn, just as many on Trip Advisor had warned us. But what was more egregious than this decrepitude were the amenities that were absent: the fridge we were told would be delivered to keep our iced cake fresh, but never turned up (the... More

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Hyatt_370_King_St, Guest relations representative at Hyatt Regency Toronto, responded to this review

We thank you for taking the time to voice your concerns regarding your previous stay with us and regret to hear that your stay was not to your entire satisfaction. Please know that all your concerns will be addressed accordingly and will be forward to the appropriate department. I sincerely apologize for any inconvience. The opportunity to speak with you... More

Winnipeg, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

My wife and I recently stayed at the Hyatt Regency Toronto for a friend's birthday celebration. We have stayed at a number of other Hyatt properties and have always been happy with them. We are Hyatt Gold Rewards Passport members as well. The location of the hotel is great if you want to be right in the downtown core of... More

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Hyatt_370_King_St, Guest relations representative at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to write your concerns regarding your last stay with Hyatt Regency Toronto. We strive to ensure that all our guests are pleased with their accommodations. I sincerely apologize for the experience you had. If you would like to discuss your experience in more details, please feel free to contact me directly at hrtorontoguestfeedback@hyatt.com. More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've read several reviews that give this incredible hotel three stars and I think they must be "those" people...you know the people who complain about everything that normally others wouldn't complain about? I treat the staff there with respect and friendliness and I get it back tenfold. I wish I could say that they treat me special but I watch... More

Was this review helpful? Yes
HyattGuestRelations, Guest Relations Associate at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to provide such a detailed review. I am so happy to hear that we made for a memorable experience. I will be sure to pass along your kind words regarding the staff you mentioned in your review to our management team. Your recommendation is truly our biggest compliment. We look forward to having the... More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I want to preface that as a tourist I spent most of my time exploring Toronto and didn't really use the hotel's amenities so location and price were my consideration factors. I booked this hotel through hotwire and after reading the reviews I was a bit worried about our stay. Maybe my expectations were very low going into it but... More

Was this review helpful? Yes 1
Hyatt_370_King_St, Guest relations representative at Hyatt Regency Toronto, responded to this review

Thank you for taking the time to share your experience with us. We are delighted to know that you were satisfied with your stay at Hyatt Regency Toronto. We thank you for commending our staff for their outstanding job and also, for appreciating the modern decor and cleanliness of the hotel. We look forward to having you back soon. More

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Great location, nice gym, very friendly personel but: 1. You don't have a fridge in your room-you have to ask for it and I was put on a waiting list that was quite long ( it seemed they were suprised peopel wanted to have fridge in their room during the summer months!) 2. No free WI FI and it' way... More

Was this review helpful? Yes
Hyatt_370_King_St, Guest Relation Representative at Hyatt Regency Toronto, responded to this review

We thank you for taking the time to voice your concerns regarding your most recent stay with Hyatt Regency Toronto and we regret to hear that your stay was not to your entire satisfaction. I sincerely apologize for any inconvenience. The opportunity to speak with you is welcomed. Please feel free to contact me at hrtorontoguestfeedback@hyatt.com. More

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Additional Information about Hyatt Regency Toronto

Address: 370 King Street West, Toronto, Ontario M5V 1J9, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Toronto 4*
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Also Known As:
Hyatt Regency Toronto Hotel Toronto
Toronto Hyatt Regency
Holiday Inn Toronto

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Luxury Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Located in the heart of Toronto Entertainment District, central downtown, is the beautiful Hyatt Regency Toronto. Boasting 394 guestrooms including 32 deluxe suites on 20 floors. Typical guestroom features include 42inch plasma television, iPod Docking station, multi-media interface capabilities, massaging showerhead and other comforts of home. For business or pleasure, the Hyatt Regency Toronto provides the perfect location for anywhere you need to be in Toronto. ... more   less 
Number of rooms
437

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