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InterContinental Toronto Yorkville

#19 of 139 Hotels in Toronto
Certificate of Excellence
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220 Bloor Street West, Toronto, Ontario M5S 1T8, Canada
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InterContinental Toronto Yorkville
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945 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here for 4 nights as part of a Canada vacation. Being an IHG member swayed me to here, but now, I would stay regardless. It's right on the border of the trendy Yorkville restaurant and boutique area which is a great place to stay in Toronto if you are a tourist. Across the road from... More 

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Atikokan, Canada
5 of 5 stars Reviewed 2 days ago NEW

This was our first experience in a Toronto hotel and we found it enjoyable. We stayed two nights. Our 5th floor room faced the courtyard and noise was not a problem (except for the partiers next to us on the first night but staff dealt with that very promptly, not the fault of the hotel). I found all staff to... More 

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear R K, Thank you for taking the time to post a review following your most recent stay with us! I am so glad to read you and your family enjoyed your stay in Toronto; I hope you've had a chance to enjoy many of the kid-friendly attractions in the area - such as the Pompeii exhibit at the ROM!... More 

Anola, MB, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The hotel was central and fairly close to most of our activities. The nightly parking rate seemed high and we chose to taxi instead of a Car Rental. A comfortable hotel that was clean and had the amenities one would expect of a slightly upscale hotel. The room we asked for with two beds was not available and we were... More 

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear rchoch, Thank you so much for taking the time to post a review following your most recent stay at the InterContinental Toronto Yorkville! I was disappointed to learn we were not able to accommodate your request for a double queen bed, and that your granddaughter found the provided cot uncomfortable. I will notify our housekeeping department of your comments... More 

Toronto, Canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel several times and always found the service to be great. This past weekend, however, the hotel messed up several simple special requests. I had called in the morning to request no feathers, a low floor, and a courtyard view (quieter than street view). I spoke to two nice people each of whom said it... More 

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear E B, Thank you for taking the time to post a review following your most recent stay with us. I am so sorry your preferences could not be honored during your stay. Sometimes, during a period of high occupancy, we can only do so much to ensure every guest's preference is accommodated. If I may ask that you send... More 

Chantilly, Virginia
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It is a nice hotel in a great location. If you like shopping there is plenty within walking distance to the hotel. There is also a lot of nice restaurants within walking distance. The hotel is nice and the staff is wonderful. It has a nice courtyard which is the perfect place to relax and have a glass of wine.

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear 1Burgen, Thank you so much for your wonderful review! I am so glad you had a chance to enjoy the wonderful shopping and restaurant scene of the area. It is no wonder Yorkville is otherwise known as the "Mink Mile"... our own Canadian Rodeo Drive! We look forward to welcoming you back in the near future - hopefully the... More 

Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for one night this past weekend for a friends birthday and the service from the front desk was fantastic, polite, fast, efficient and very helpful. As the building is older there were a few things that weren't amazing but in the end really didn't take away from our stay at all. There was some re-caulking that is needed... More 

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear 573suzel, Thank you for taking the time to post your valuable feedback and comment following your most recent stay with us! I am glad you had an enjoyable stay for your friend's birthday - I hope you paid a visit to Proof Vodka Bar for a celebratory cocktail! I have noted your comment regarding the caulking and temperature control... More 

calgary
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We had asked for a quiet room. Upon check in, we were given an adjoining room beside the elevators and told that this was the only room left (we needed a room with two beds). The doors between the rooms are paper thin and the people next door were having a bit of a party. We could hear every word... More 

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear abbi l, Thank you for your review! I am so sorry to read you did not have a completely restful night! When the hotel is as busy as it was on the day of your arrival, there is unfortunately, very little we can do. However, I am glad the situation was straightened out to your satisfaction eventually. We look... More 

Florence, Italy
Level Contributor
166 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here for three nights on a business trip, I liked the stay and I everything went well. Rooms are big, the bed was very comfortable. It lacked the complimentary water bottle (some hotels now offer it as a standard), and the furniture is a bit old, but all in all the stay was good.

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear Stalflare, Thank you so much for your kind review! I am glad you had a productive and comfortable business trip at the InterContinental Toronto Yorkville. Your suggestion for a room refresher will certainly be taken into consideration when times comes for a renovation - thank you for your your valuable feedback! We look forward to welcoming you back in... More 

Ottawa, Canada
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel often (at least 8-10 times a year). Super clean, great bar, and exceptionally attentive staff. Even the elevators are super efficient (I never wait more than a few seconds for an available elevator). Although a little higher priced than some hotels in Toronto, you get what you pay for, both in noise level, and quality... More 

Was this review helpful? Yes
simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear michael3473, Thank you so much for your wonderful review! There is nothing more pleasing than reading such kind words from a frequent customer - thank you for your continued patronage and loyalty! We look very forward to continuing to wow you on your future stays with us! Sincerely, Simon Antoine General Manager More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were upgraded to a room with a bay window. Does not make any difference. Rooms are the same. Pros Fair price for Toronto. Clean Very pleasant staff. Quit Check In. Close to museums. Cons Far from Downtown Noisy street Lots of traffic

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simonantoine, General Manager at InterContinental Toronto Yorkville, responded to this review

Dear Senior69, Thank you for taking the time to write a review following your most recent stay with us. I am truly sorry that the upgrade provided was not up to your standards. Hopefully we will have another opportunity to restore your faith in us. Sincerely, Simon Antoine General Manager More 

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