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All 141 Toronto hotels

The Fairmont Royal York

4.0 of 5 Hotel   |   100 Front Street W, Toronto, Ontario M5JIE3, Canada (Downtown Toronto)
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65%
Ranked #40 of 141 hotels in Toronto
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed June 21, 2012
SusanneSchmidt Vienna, Austria
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2,695 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (603)
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There are newer reviews for The Fairmont Royal York
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Vienna, Austria
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 21, 2012

Out of nostalgia decided to stay @ the Fairmont Royal York rather than a cool new boutique hotel. I must say I somehow like the patina of this hotel although the shower is really inconvenient and the bathroom fittings are noisy etc. What is best about Fairmont is the service - really excellent, time and again. From the porter, to... More

Was this review helpful? Yes
Management response:

Thank you for reviewing your experience—we are thrilled that our service is excellent time and again. We are so sorry that you found the bathroom fittings noisy and used your Trip Advisor name to locate your guestroom so that our engineering team can rectify this. We hope to have an opportunity to welcome you again the next time you are... More

Oakville, Canada
Top Contributor
134 reviews 134 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 21, 2012

We like this hotel and we come once in a while. We like Fairmont hotels. Everyone knows that the Royal York is perfectly located. This time we had a suite (older section - non renovated). The room was clean, spacious, and obviously, the furniture and decor, while appropriate, needs improvement. We had dinner at the Japanese restaurant, Benihana. As usual,... More

Was this review helpful? Yes 1
Management response:

We appreciate your feedback and are happy that your experience was positive overall. Some of our guestrooms are older than others—we are working on a renovation plan with our owners and look forward to future updates to our décor. More

Kirkcaldy, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2012

Stayed for 3 nights in June and thought the Hotel was a little bit tired.The price for food and drink was expensive, so we went to Tim Hortons for breakfast which was just round the corner. Just outside the hotel on Front St there is a lot of disruption at the moment as they are building a new underground platform... More

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Management response:

Thank you for your review. We are glad that you enjoyed your stay and found the nearby Tim Horton’s convenient for breakfast. We apologize for any disruption caused by the work that the city of Toronto is completing as part of the Union Station Improvement project. Front St remains open to east/west traffic and the hotel’s main and valet entrances... More

New Glasgow, Nova Scotia, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 20, 2012

As a treat for her birthday, I took my niece to the Gold Floor of the Royal York for an overnight stay. The room was lovely (although I recommend a call to confirm your request if you're booking through Expedia as we needed two beds and were booked into a room with a king which was changed on request). The... More

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RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review

Happy Birthday and thank you for choosing us to be part of your celebration! We love reading about your stay on our Fairmont Gold floor with your niece. It is nice to read that you enjoyed the additional amenities of Fairmont Gold and found our staff helpful. We have been in contact with you in respect to the transportation challenge... More

Philadelphia, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 19, 2012

Just back from a quick weekend in Toronto and a stay at the Fairmont Royal York. Got a decent price via Priceline. Check-in was a breeze. It was also reassuring that the individual working the counter would not give out to a guess who's name wasnt on a room reservation who had left his ID in his friends room. Even... More

Was this review helpful? Yes 1
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review

We appreciate you taking the time to share your recent weekend stay with us. It is nice to read that check-in was a breeze and that you appreciate our priority on maintaining our guest safety. In addition, it’s nice to read that your room was comfortable for you and you were able to experience a couple of our amenities. We... More

British Columbia
Top Contributor
60 reviews 60 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed June 18, 2012

Just back from a three day stay at this hotel - I have great appreciation of the history of this building but Fairmont has failed to keep the shine of this old building. The positives - service in the restaurants was very good and friendly - loved the pub in the basement and the lobby bar - expensive but comfortable... More

Was this review helpful? Yes 2
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review

Thank you for sharing your appreciation of our history. It is nice to read that you enjoyed the friendly service in our restaurants, especially in Piper’s Gastropub on our Avenue’s level. We look forward to your return! More

Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2012

There is a lot of competition in this market, but we keep going back to the Royal York for our quick family trips to Toronto. The service is great, we take advantage of all the high-end features such as valet parking and the bell desk (standard for a luxury hotel, I know) and it has worked out for us every... More

Was this review helpful? Yes 1
RoyalYorkHotel, Katharine, Customer Service at The Fairmont Royal York, responded to this review

It is so nice to read that you value our service and amenities at The Fairmont Royal York. Thank you for sharing your experience and for continuing to return for your quick family trips to Toronto. We’re excited to welcome you and your family back! More

NL
Top Contributor
95 reviews 95 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed June 15, 2012

I stayed at the Royal York earlier this month. First off, I will state the positives: the location is great, the staff friendly, and the fitness center is very acceptable. That said, my room was terrible. the lamp was falling apart, the wall paper was patched up - it all looked VERY run down. If this were the standard room,... More

Was this review helpful? Yes 1
RoyalYorkHotel, Ashley, Customer Service at The Fairmont Royal York, responded to this review

Thank you for your feedback—we are disappointed to learn of your guestroom’s unacceptable condition and appreciate your bringing this to our attention. Though some of our rooms are older than others, there is no excuse for lapses in maintenance and I am so glad that we have been in touch under separate cover so that we could apologize. More

Tecumseh, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 15, 2012

My wife and I managed a quick 2 day stay at the Royal York Hotel recently. What I have always liked about the Fairmont chain is that so many of their hotels are iconic and historically significant buildings to the city/area that you are visiting. As well, as has been my experience, the service and people have been outstanding, helpful... More

Was this review helpful? Yes
RoyalYorkHotel, Ashley, Customer Service at The Fairmont Royal York, responded to this review

Thank you for your review—we are proud to be among Toronto’s most iconic properties and appreciate your taking the time to share feedback on our team’s outstanding service. We look forward to our next chance to welcome you back to our hotel and Library Bar. More

philippines
Top Contributor
226 reviews 226 reviews
71 hotel reviews
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed June 15, 2012

The lobby was Wow, check in was fast as we had a great event coordinator. Rooms were standard size, small bathroom , although it had a bathtub. Television was lcd. The sound of the elevator could be heard by me and my friends near it, bad for people who wants to sleep. The coffee came only on the first day,... More

Was this review helpful? Yes
RoyalYorkHotel, Ashley, Customer Service at The Fairmont Royal York, responded to this review

We appreciate your feedback. While we are happy to know that your stay was enjoyable overall, we are sorry that your experience was not entirely seamless. Your review will be discussed with the appropriate departments within the hotel. Please advise us of any future arrivals via Trip Advisor messaging so that we can ensure that your next visit goes smoothly. More

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Additional Information about The Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Royal York 4*
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Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Toronto #17 Spa Hotel in Toronto #26 Romantic Hotel in Toronto #27 Luxury Hotel in Toronto #29 Family Hotel in Toronto #42 Business Hotel in Toronto
Hotel Class
Number of rooms
1365

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