The rooms are beautiful but expensive. We like to stay here because it is located by union station just a few steps across the street. We'll take the train to toronto for a quick trip. Close by is Air Canada Centre, CN Tower, Casa Loma, R.O.M, Shopping. We always eat at Union Station there is an underground tunnel from Royal... more

I have to go against the grain here, the wonderful experience that every other reviewer here seems to have had does not reflect mine at all. Firstly we arrived on the 15th and unbeknown to us the hotel had offered a Valentines weekend late checkout service, so when we arrived to check in at 12 (after a 9 hour flight... more

I've stayed at this hotel 3 times now. Admittedly some of the rooms are a bit tired and might need a light make over. However, what makes this hotel great is the service (and the great location). I had a small issue with house keeping and once reported, the house keeping manager called me in the room, apologised and immediately... more

I stayed at the royal York three times recently on business trips, and chose it initially because of location - across from the VIA station, and walking distance to my meetings. What a truly enjoyable experience - although room size varies considerably, overall high level of amenities, and excellent customer service. And the Gold floor lounge is one of the... more

I have stayed at the Toronto Royal York several times a year for 10 years....obviously I prefer it...have stayed at other places too..the Rogers Renaissance, Intercontinental, among others. This hotel is a walk -into- yesteryear class. If you want trendy and modern, don't stay here. This is a very regal old dame and she has been around for a long... more

This hotel has the best customer service I have ever seen in a Hotel. Everything is looked after. The hotel is clean and has character. more

I have stayed at this hotel many times in the past and was very pleased to see that it still maintains it's charm and superior service. Right from the excellenct location and underground walkways that take you all over the city, to the valet parking and room service adds to the the greatness of this hotel. We atayed in a... more

We booked via British Airways in Newcastle and only afterwards read some of the reviews. Luckily we read one that advised us to join the President's club because we assume that that was what gave us an upgrade to a fantastic suite with a lounge with an en suite toilet and a bedroom with an en suite bathroom. The staff... more

I've stayed at the Royal York a handful of times and have always had excellent service. The location is fantastic and the lobby is beautiful. I had a great stay in the basic suites - it is a good size to have a couple friends over. In the luxury suites however you realize just how old this hotel is. The... more