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The Fairmont Royal York

#25 of 139 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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484 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

Sonia Chouinard, was amazing at check in! She has the biggest heart I have ever seen!!! She looked after my mother and I after telling her our situation!!! She deserves acknowledgement!!!! She has made us true Fairmont aficionados!!!! Love that hotel because of her!!! Our homes town of 60K will know of what she did for us Jenny was also... More 

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Farnborough, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here as our first stop on our honeymoon. Due to this we were upgraded to a nicer room and we received chocolate dipped strawberries. The room was lovely and the spa was just what was needed after a busy day. With some good local bars and restaurants nearby we would highly recommend this hotel.

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Southern Ontario
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our stay at the Royal York was fabulous. It is a perfect location to access Union Station and other public transit. There are numerous highly rated restaurants within walking distance and the Eaton Centre can be accessed through the underground path system. I love the historic charm of the hotel that you experience in the grand lobby. It retains the... More 

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Alexandria, VA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed several times on business. Rooms are generally on small side as expected for an old hotel, but are spotless. Nice common areas and good restaurants. Staff is outstanding. Easy access to the underground if whether is bad

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Jamiesa06, Thank you for your loyalty to our hotel. It is wonderful to know that our team is outstanding and our rooms are always spotless. We hope you will continue to choose our hotel for your business travel and look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Fairmont over the weekend to attend an event in Toronto. The service was good- we requested early check-in and our room was ready for us when we arrived. The hotel, as expected, has an olden charm but could use an update. The aesthetic is intentionally old but there are some things (squeaky doors, ugly drapes) that... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear aimolac, Thank you for your review. We are happy to hear that your room was available for earl check-in and you found the hotel well maintained overall. We apologize for the noise transfer from the room next door and are looking into ways to improve this. It is rare for a room to have a connecting door and we... More 

Worldwide
Level Contributor
794 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 684 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We visited this as an attraction – an historic landmark opposite Union Station. Having seen upscale hotel renovations destroy the souls of historic landmarks, in order to add bling and maximize revenue, we were impressed that the Royal York has not (yet, at least) suffered such a fate. I see a number of complaints that the place looks tired. Yes,... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear EarthlingOnline, Thank you for visiting our hotel during your trip to Toronto. It is wonderful to learn that we impressed you with our ability to renovate while preserving our heritage and we appreciate your feedback on lighting throughout public areas of the hotel. We hope you will choose to stay with us the next time you are in the... More 

Staten Island, New York
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the Fairmont Royal York for a weekend trip up to Toronto to see the Hockey Hall of Fame. While we didn't spend an arm and a leg for our room, we were treated like royalty from the moment we arrived at the valet area. Our bags were collected from our car and brought up to our room, and... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear the_great_campotski, Thank you for your review. We are thrilled to hear that we provided the highest quality you've experienced in a long time and you were treated like royalty by our team. We hope you can return for another memorable experience. Best regards, Edwin More 

Coquitlam
5 of 5 stars Reviewed 3 days ago NEW

The place to stay in Toronto, great location cool building and great staff. Located across from Train Station and even a Tim Hortons next door. The dinning room is great and they even have a beautiful room for private dinners.

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Y5580GTleo, Thank you for your feedback. It is wonderful to know that you enjoyed your visit overall and had an opportunity to experience our hotel restaurants and private dining room. We look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

Chicago, Illinois
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Beautifully appointed and elegant. Stayed on renovated 10th floor. Rooms were spacious and impeccably clean. Pool and workout facility were also spotless. Staff was friendly and went out of there way to be helpful and accommodating. Perfect walking distance to CN tower and Hockey Hall of Fame.

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear p0tter07, Thank you for your review. We are thrilled that you had a memorable experience and found that our team went out of their way to be friendly and accommodating. We hope you can return and take advantage of our prime location again soon. Best regards, Edwin More 

Rockwood, Canada
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

July 24th, my wife and I celebrated our 5 year anniversary and brought our 21 month old. It was my 3rd stay at the hotel. We had a deluxe room, lots of space, large bedroom, large family room, walk-in closet, small bathroom, but tons of room for our son to run around and play. I love the history of this... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear JayMc11, Congratulations on your anniversary and thank you for choosing our hotel in celebration of this special occasion. We are very happy to know that your guestroom worked so well for your family's needs and our location was perfect for sight-seeing with your young son. We apologize for the confusion at Benihana and have followed up with our team... More 

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Neighborhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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