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The Fairmont Royal York

#36 of 141 Hotels in Toronto
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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3,577 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Davis, California
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for three nights while attending an academic conference held at the hotel. I got the conference rate and paid for the club level (about $330 CAD per night). I moved to the Intercontinental (a couple of blocks away) after three nights and will compare the two below. The Fairmont Royal York is well located downtown. It is... More 

Was this review helpful? Yes 1
Saint Andrews, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice hotel with perfect location. The service was world-class. Rooms are very perfectly clean. Royal York is the chance to witness a bit of our cultural history. Cant's say enough good things about this hotel.

Review collected in partnership with Fairmont Hotels & Resorts

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Hamilton, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

all good, very convenient location considering all the construction. Room was satisfactory, even had a bit of a view. Easy to get around to our dinner reservation and entertainment event. The hotel still stands out as a historical location there is a great deal of interest from a historical perspective about the hotel that has not been completely lost.

Review collected in partnership with Amoma.com

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Mississauga
1 review
5 of 5 stars Reviewed 2 days ago NEW

The service was outstanding as was the food . Found the piper bar on the expensive side but the quality of food at the Epic restaurant was outstanding . We had bought a meal package form a magazine earlier in the year but did not realize that it had expired in the small print . Although the restaurant would not... More 

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Anthony P, Thank you for your positive feedback on our outstanding service and the food quality at Epic restaurant. As a measure of explanation for fellow guests, any expired vouchers purchased through Groupon and similar organizations will still be honoured as a credit in the amount of the original purchase price. We hope you will return for another great... More 

Whitby
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is in the perfect location and is a historic landmark. The decor and upkeep are amazing. The Epic restaurant and library bar are must visit and the staff are very accommodating and professional. Highly recommend

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Shawn W, Thank you for your review. It is wonderful to know that you found the hotel amazingly well maintained and found our team professioal and accomodating. We look forward to our earliest opporutnity to welcome you back to enjoy our hotel and restaurants again. Best regards, Edwin More 

Ontario, Canada
Top Contributor
91 reviews 91 reviews
17 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I don't think they will allow us enough words here to describe how much we love The Royal York Hotel. She is the Grand Old Lady of Toronto, the Downton Abbey of Toronto accommodation. She is not modern (although, of course, all the plumbing is), she is not sleek, she is not where you go to be seen, she is... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear highlander88, Thank you for your review. Our team will be thrilled to know that their pride and love for the hotel and our guests shines through in each interaction and we are also happy to hear that you appreciate our grand lobby and historic elegance. We hope you can return for another memorable visit soon. Best regards, Edwin More 

1 review
4 of 5 stars Reviewed 4 days ago NEW

My family stayed for 2 nights at the Royal York. The service was very good and the rooms were nice and clean. The only unpleasant thing I can say about the hotel was the construction going on on the street. This was no fault of the hotel, but it was really annoying to try and get to the hotel with... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear reese c, Thank you for your positive feedback surrounding our team's service and our guestrooms. We apologize for any inconveinence the City of Toronto construction caused and are pleased to share that the work is expected to be completed in May 2015. In the interim driving directions are available on our website to confirm the best route to the... More 

Oakville, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I took my two sons and one of his school friends on a mini March Break vacation to this Grand ole Lady of a Hotel. My youngest son and I have stayed here 5 other times for singing gigs, but this was the first time we came to Downtown Toronto for a Vacay. While we were disappointed that all the... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Gordon B, Thank you for your loyalty to our hotel! Our team will be thrilled to hear that their genuine warmth and personal service touches contributed to a memorable stay and we are happy to know that your Signature suite was great for your needs (with the exception of the limited drawer space which has been noted for future... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I regularly stay at the Royal York and it is the service, rooms and facilities that keep me coming back. Having stayed during the Christmas New Year period I was happy to see a wonderful display of Christmas cheer and being so far from home it was a great feeling. If I had to make one complaint it would be... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear A_and_M_Travels, Thank you for taking the time post a review. We are very happy to know that our service and charming guestrooms and facilities make us your hotel of choice and we hope you will be able to return for another visit soon! Best regards, Edwin More 

Hamilton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have never stayed at a hotel that had so much emphasis on customer service and satisfaction. The front desk bent over backwards to make sure I was happy. They were very courteous and had a smooth check in .

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Vacation2011154990, We appreicate your review and our team will be thrilled to know that their committment to delivering warm, memorable service made a difference during your visit. We look forward to welcoming you again in the future. Best regards, Edwin More 

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