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The Fairmont Royal York

#23 of 139 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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378 Reviews from our TripAdvisor Community

Traveler rating
    202
    105
    41
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trois-Rivieres, Canada
2 reviews
3 of 5 stars Reviewed yesterday NEW

Very nice high budget hotel. It has a decent fitness center. And is well located downtown Toronto near the convention center. The floor staff was very nice to us. Yet the room doors on level 10 are not sheilding any noise at all from the corridor. You can hear someone walking 50 meters away. AND at 200$+ a night, our... More 

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Corby
Level Contributor
104 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is in a prime location immediately facing Toronto Union Railway station in downtown Toronto. Rooms are comfortable, clean and quiet. Staff are somewhat indifferent. Breakfast can be taken in one of the hotel's restaurants and represents good value for money. Free WiFi is not available any where in the hotel (except in President class rooms) but has to be... More 

Review collected in partnership with Fairmont Hotels & Resorts

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Napanee, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful, elegant, old world hotel! We were looking for a place to stay downtown, close to Union Station & the Rogers Centre. The Royal York is located across the street from UnuIon Station & a short walk to the Rogers Centre. The location was ideal for walking! Friendly staff, nice pool & very comfortable bed. We were even able to... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Whennie78, Thank you for taking the time to review your stay. We are thrilled that you could take advantage of our location in the heart of downtown Toronto and enjoyed an early check-in. We look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I wanted to show my wife one of the best historic hotels in Toronto We grabbed a special deal off the web and of course you get what you pay for The parking was great The room was ok but Internet was not part of the price Really No hotel does that in this age The toilet was loud when... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Gary Y, Thank you for your review. It is wonderful to know that our colleagues were terrific and you had a great experience with valet parking. Our traditional rooms should always be in exemplary condition and we apologize for the deficiencies you report. We will ensure that everything is rectified. We have many great guestroom options throughout the hotel... More 

Hamilton, Canada
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on a Sunday night with friends after a concert at the ACC. The location of the hotel is excellent. About 30 steps away from the train station, and just a few more if you're going to a concert, sports event, CN tower and aquarium. You can actually see the hotel as you come in on the train, so... More 

Was this review helpful? Yes 2
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear AverageTravelGal, Thank you for your review and helpful information for fellow travelers. We are thrilled that you could take advantage of our prime location and appreciated little details like the guestroom kettles. We are pleased to offer complimentary WiFi in our hotel lobby and restaurants and to members of our loyalty program, Fairmont President's Club (FPC). There is no... More 

Sudbury, Canada
Level Contributor
56 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed in the exclusive entre gold level and loved the lounge atmosphere. we ate afternoon scones and goodies then at 5:00 they serve a collection of tasty finger foods like bacon wrapped scallops and shrimp skewers with salad. we went to see the musical titanic at eight at night and the clerk at the lounge said we would miss... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear angscotjer, Thank you for choosing our Fairmont Gold floor. It is wonderful to know that the team went above and beyond to spoil you during your visit and create a memorable stay. We look forward to our earliest opportunity to welcome you back! Best regards, Edwin More 

Belleville, Canada
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Great lobby with fabulous accents and friendly enough service. The rooms were in poor shape and are mostly outdated and shabby looking. I bet the Queen's suite is great though. We were not impressed overall for all the prestige and hype.

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear WineGuy8021, Thank you for your positive feedback on our friendly service and great lobby. We are sorry to learn that you were not wowed by your guestroom. While many guests enjoy our traditional décor, we have so many different options throughout the hotel including our fully renovated Fairmont Luxury rooms. We hope to welcome you back to one in... More 

Geneva, Switzerland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed for 10 days in this beautiful landmark and every step and every night was wonderful. I had the chance to have a renovated room, that had all the confort I needed and had a great view. The washroom is modern with a shower and it was alway spotless. The breakfast was a true delight specially the Eggs Benedict!!... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Livingeneva D, Thank you for your review and 100% recommendation! We are so happy to know that you were comfortable in your guestroom and found our location ideal for your needs. Our food and beverage team will be thrilled to know that they provided a delicious and memorable breakfast experience and we all look forward to welcoming you again... More 

Cornwall
Level Contributor
144 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We picked the Royal York for a number of reasons. Firstly we were arriving in Toronto by train from Montreal and then 4 days later departing by train to Jasper - so the location of the Royal York directly opposite and a very easy walk from the Central Rail Station. It was a good location also for our sightseeing -... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear LadyMolestrangler, Thank you for your detailed review and helpful advice for fellow travelers. Our colleagues appreciate your feedback and are especially happy to know that you feel they are very well trained, friendly, efficient and always willing to help. We all hope that your travel throughout Canada goes smoothly and that you will choose to stay with us again... More 

Vancouver, Canada
5 of 5 stars Reviewed 3 days ago NEW

My wife, baby girl, and I stayed on the Gold Floor June 25-28 and WOW what an experience it was! The level of service was world-class and the attention to detail was beyond our expectations. All of the staff were very nice, they made every effort to make our stay extremely comfortable and relaxing. I HIGHLY recommend this hotel and... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear 604bonvoyage, Thank you for taking the time to share positive feedback on your experience. We are thrilled that our team's world class service and attention to detail exceeded your expectations and know that Ashley, Richard and Rejean will be especially happy to know that they made your stay memorable. We can't wait to welcome you and your family back!... More 

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