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The Fairmont Royal York

4.0 of 5 100 Front Street W, Toronto, Ontario M5JIE3, Canada
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The Fairmont Royal York
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The Fairmont Royal York
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3,403 reviews from our community

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1,107
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lansing, Michigan
1 review
1 of 5 stars Reviewed yesterday NEW

I arrived in Toronto around 11PM and took a shuttle to the airport to get a rental car, since all the other rental locations were closed. I finally got the rental car around mid-night and I now have a decision to make. Do I drive over an hour and a half to Niagara Falls this late in the evening or... More 

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Lowville, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

It was located across from Union Station making the train an excellent choice. One arrival check in was fast and very efficient. Concierge service was outstanding. Enjoyed the Health Center-a swim and whirlpool were very enjoyable on a cold January day.

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Ontario Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had a wonderful time! We arrived at Union Station and found the hotel without a problem. The wonderful service started right from the get go, with a nice greeting as the doors were opened for us. There was a small line up as we arrived right at prime check in time, but someone was guiding people and getting everyone... More 

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USA
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The bad: Hard to get to via car due to road construction, Hotel is under renovation so some room windows are covered with cloth and your room is very dark. Rooms near the elevator are noisy. The indifferent: Rooms are small as expected in an older hotel, but some have been renovated. I have stayed in the both. The older... More 

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Vancouver Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Love Fairmont properties. One of my favorite brands. Toronto Fairmont was just a disappointment. Tiny room and bathroom and had booked a "Luxury" room. Outside room noise from construction (property is undergoing facelift) as well as in room air/heat noise. Twenty dollars for two bottles of water when the other Fairmont properties we have stayed at supply complimentary water among... More 

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Greg20, Thank you for your feedback. We are sorry to learn that your guestroom was not large enough for your needs. As a 1365 room hotel we have a great option for every guest and hope that you will return to experience a different room in the future. We apologize for the noise disturbance you encountered as a result... More 

Listowel, Canada
1 review
3 of 5 stars Reviewed 4 days ago NEW

Not the easiest to get to valet parking was slow getting vehicles and you never did know if the elevator was going to work or not. The building is gorgeous but it's starting to become outdated with small rooms

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear 186jamese, Thank you for your review. As a historic hotel our standard guestrooms are slightly smaller than properties built in recent years but we do have a wide variety of sizes and options to choose from, including our fully renovated Fairmont Luxury rooms. We hope for an opportunity to welcome you back to experience one in the future. Best... More 

Chilliwack, Canada
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have occasion to visit Toronto on business several times a year. There are any number of choices I could make for hotels, but I keep coming back to the Royal York. The 12th Floor staff are simply exceptional. It feels like home.

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Clint H, We appreciate your loyalty to the hotel and are proud to learn that our Fairmont Gold team is exceptional. We look forward to sharing your feedback and to our earliest opportunity to welcome you again. Best regards, Edwin More 

Windsor
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel lets you feel like old world royalty while enjoying all of the modern amenities. The best kept secret about this hotel is that you have to let the staff take care of you. Don't hesitate to ask for service, they are happy to provide it. If you are unhappy with something a call for help will resolve it,... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear V8638GSamandas, Thank you for your review. It is wonderful to hear that our team is genuinely caring and resolves problems with warmth and professionalsm. We are also happy to know that you appreciate our balance of history and modern amenities. We hope that you can return and stay with us again soon. Best regards, Edwin More 

Mason, New Hampshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I'll preface this review, by disclosing the fact that my experience is from April 2013. But I could only go bas as far as 2/1014. Also, on my very first night on arrival (around 1:am), I found the room I was provided, wasn't the non-smoking room I requested. Also, at the time, Toronto was, (and is still going through), a... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear GWH3, Thank you for your detailed review. While we are happy to know that you enjoyed your visit overall, we apologize that you were disappointed in your guestroom. Since your visit back in April 2013, several floors have been completely renovated and we are now a smoke-free facility. We hope you will be able to return to experience our... More 

Brantford, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When we checked in our room was not ready and we were short on time. The hotel gave us 50.00 in vouchers to go for dinner and a free upgraded room that was beautiful. The staff were wonderful and the hotel location is great for any sporting event, aquarium visit or to walk to dinner. It is on the pricy... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Tricia M, Thank you for your review. While we are very sorry to learn that your guestroom was not ready upon arrival, we are happy to know that this was resolved through a complimentary room upgrade and dinner that added to your enjoyment of your stay. We look forward to welcoming you back for a seamless experience the next... More 

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Additional Information about The Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Royal York 4*
Number of rooms: 1365
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Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont
Hotel Style:
#3 Green Hotel in Toronto
#16 Spa Hotel in Toronto
#21 Family Hotel in Toronto
#22 Romantic Hotel in Toronto
#26 Luxury Hotel in Toronto
#38 Business Hotel in Toronto

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