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The Fairmont Royal York

4.0 of 5 100 Front Street W, Toronto, Ontario M5JIE3, Canada
#36 of 142 Hotels in Toronto
3,022 Reviews 4 of 5 stars
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The Fairmont Royal York
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The Fairmont Royal York
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3,022 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Red Deer, AB
Top Contributor
79 reviews 79 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was not large but very nice. Nice amenities. We were on the Gold floor which gave us access to the lounge. It is more expensive but the fact that you get a good breakfast and the snacks served in the afternoon can be enough for a meal. We were accompanied by our 9 yr old grandson and it... More

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5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

First impressions were very good as this hotel stick out from the glass buying with its antique looks. The lobby and public area were so very nice and attractive whilst the staff were absolutely amazing from start to finish. The rooms were about average size and were very acceptable after a long journey from the UK. Another fabulous feature is... More

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Moncton, Canada
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Royal York in Toronto for 3 days in Sept 2014 in order to attend a conference at the ACC which is located nearby. Also, our meeting/banquet rooms were at the hotel and were very satisfactory. The hotel room 5-198 was average but the bed was very comfortable and the bathroom was large. The room was clean... More

Review collected in partnership with Fairmont Hotels & Resorts

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Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Stayed there are recommendation of our travel planner because it was directly across the street from the train station in Toronto. While large and all encompassing it was just another big hotel that passed its prime. Rooms were average everything in the area is under construction and the proximity to the train station was not significant enough to outweigh the... More

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Ontario, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The hotel does live up to its reputation. The decor is beautiful. The room was clean and the service was second to none. Great location. I walked where I needed to go. The Hotel's restaurants are great.

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear S.C, Thank you for your review--we're thrilled that we lived up to our reputation and our service was second to none! We hope you can return to stay with us again soon. Best regards, Edwin More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

The hotel should be embarrassed of my room (6262): severely outdated, musty, smelled of cigarette smoke, stained carpet, old and dirty furniture, worn nightstand and desk, and mold/dust literally dripping from the bathroom air vents. This is not what I expected from a Fairmount hotel - especially one that's supposed to be the nicest hotel in the city. The pool... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Robert M, Thank you for your review. I am very sorry to learn of the condition of your guestroom and appreciate your bringing it to our attention. While we have many renovated rooms available, there is no excuse for lapses in quality in our traditional rooms and we are in the process of rectifying the issues you report. Your... More

Caracas, Venezuela
Top Contributor
56 reviews 56 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Being a FAN of the Fairmont chain of hotel, I have to say this one brings down the charm and reputation of the brand. Second time here (first one 7 years ago, when I had to be moved twice of decadent rooms), and there´s no improvement. I even visited one of the rooms already renovated, and they look nice, but... More

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear RAAH0497, Thank you for your review. To touch on your comments, with our hotel's history dating back to 1929, our rooms are smaller than those built in recent years. We do have a variety of larger options available for our guests and recommend our regular or renovated Deluxe and Signature rooms or our renovated suites for guests who prefer... More

Corona, California
Senior Contributor
45 reviews 45 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Upscale hotel, smaller bedroom and bathroom. Comfortable mattress, pillows, sheets, towels and duvet. Keurig coffee maker in side cabinet under the TV, 2 arm chairs and a writing desk. There is no view because of all the high rise buildings in downtown. Bellmen and front desk receptionist were friendly and professional. Front Street is under construction therefore it is not... More

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear KarenK518, Thank you for taking the time to review your experience and offer detailed information for fellow travellers. We hope for an opportunity to welcome you back in the future when the construction is completed and you can enjoy the great benefits the projects will bring to future travellers, including the express transit link to Pearson International Airport and... More

Vancouver, Canada
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

i'm a big fairmont fan - but just spent a week at the royal york in toronto - pretty below avg experience. Took me a while to find my room when checking in - had to use a remote elevator bank (would have been nice to know). Received a morning newspaper only 2 of the 5 mornings. TV reception did... More

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Bob M, Thank you for your feedback. We apologize for our communication breakdown surrounding the location of your room and for our inconsistent newspaper delivery and will follow up with your team. We apologize for the cable outage which was caused by external factors and unfortunately beyond our control. Regardless, we very much regret the impact that it had... More

Ann Arbor, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Staff were courteous and professional, food was excellent and room was beautiful with am excellent view. I joined my husband there, and he was at the Fairmont for a conference. The pool, exercise room and shs were all wonderful. I would recommend the Fairmobt ans would stay there again.

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear kaflintct, Thank you for your feedback on our professional colleagues, excellent food and beautiful room. We are thrilled that you enjoyed your conference experience and hope for an opportunity to welcome you back soon. Best regards, Edwin More

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Additional Information about The Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Royal York 4*
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Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont

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