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The Fairmont Royal York

#28 of 140 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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The Fairmont Royal York
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258 reviews from our community

Traveler rating
    137
    68
    26
    18
    9
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32
65
15
125
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Upon check in Sonia took the time to talk with us and make us feel welcome. Little to our surprise when we came back from dinner, she had sent up our daughter a special surprise It brought tears to my eyes and we will never forget! All the staff we encountered were extremely friendly and helpful Thank you for the... More 

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Bancroft, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Every single experience at The Royal York has been simply outstanding. From the greeting at the Valet Parking, to check-in, to the beautifully renovated rooms, everything absolutely operates like a well oiled machine. We have had the most pleasant experiences with the cleaning staff and our in room dining has been on a par with dining in the dining room.... More 

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Ottawa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Classic hotel, strong service and amenities. Great location. Everything you need in a fitness facility. Helpful concierge. Decor is classic style for the older Fairmont properties. Washroom is a bit small, but serviceable.

Review collected in partnership with Fairmont Hotels & Resorts

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Wimborne Minster, United Kingdom
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Fairmont is a very grand hotel with a beautiful entrance hall. The staff were genuinely very helpful and always had time for us, whatever the situation. The food in the Epic Restaurant, the lounge bar and also the Library was excellent, a great range of good quality ingredients that were always cooked just right. The room we occupied was... More 

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Edinburgh
Contributor
20 reviews 20 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

There was very little I can complain about this hotel. from the moment we arrived until the day we left, we received some great Canadian hospitality. The warm reception and easy check in, the friendly housekeeping team, the chatty barman in the pub, were all a credit to the hotel. The room was large and clean. The en suite was... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear vikingeck, Thank you for your review. It's wonderful to hear that our team's warm, personal service made for a memorable stay and our colleagues will be very happy to read your comments. We hope for an opportunity to welcome you back soon. Best regards, Edwin More 

Brockville, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay! I love the grandeur of the hotel. the decor was wonderful and the pool area was clean,beautiful and very relaxing, just what I was looking for. The small touches make the Fairmont stand out. I would stay here again in a heart beat. The location is awesome right across the street from the... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear curlyque44, Thank you for your feedback. We are so happy to know that our unique décor and special details made the hotel stand out. We hope you can return and take advantage of our great location again soon. Best regards, Edwin More 

Kalamazoo
1 review
5 of 5 stars Reviewed 3 days ago NEW

I was very pleased with the hotel, their staff, and location in Toronto. They were currently doing construction on the outside road and so it was a little confusing on how to park/valet service, but the staff was very helpful

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear 719perryw, We are thrilled that your first trip to Toronto and to the hotel went smoothly. The City of Toronto construction in the area will be wrapping up soon with the new Union Pearson Express link expected to open June 6th. We hope you can return to experience this in the future. Best regards, Edwin More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Awesome service! Great stay! Enjoyed valet parking, room service, friendly people and a great time in Toronto! Would recommend to anyone! Location was amazing for the event we attended. All the staff were amazing as well. Can't wait to go back!

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear 7r4v15, It's wonderful to know that you enjoyed your visit and received awesome service from our team. We can't wait to welcome you again. Best regards, Edwin More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hallways were poorly ventilated. The standard room was small. We were offered an upgrade but that room had construction scaffolding on the windows! We could hear the alarm clock in the room next door.

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear David F, Thank you for your feedback. We are sorry that you found our regular Fairmont rooms a little small. We have many larger guestroom options including our Deluxe rooms and fully renovated Signature rooms and we hope to welcome you back to one in the future. Best regards, Edwin More 

Kolkata (Calcutta), India
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What a lovely hotel. Old charm with great warmth and service. I called them up at 7 in the morning to tell them we were arriving by 9 and if we could get a room early. When I went there they gave us a room straight away. The service was outstanding. The location also perfect. We walked it everywhere, be... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear thackern, Thank you for your positive feedback on the hotel's warmth and our team's outstanding service. We are thrilled that you had such a memorable stay and that our team took great care of you. We hope you will have an opportunity to return and stay with us again in the future. Best regards, Edwin More 

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