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The Fairmont Royal York

4.0 of 5 100 Front Street W, Toronto, Ontario M5JIE3, Canada
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The Fairmont Royal York
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3,331 reviews from our community

Traveler rating
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    1,089
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    327
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingston
1 review
5 of 5 stars Reviewed yesterday NEW

The Fairmont's Gold Floor is absolutely worth every penny. We thoroughly enjoyed our private check-in, gold floor lounge, and the staff. Fantastic. Our concierge, Rejean, made each and every morning sunny and bright! We also enjoyed the privileges of the Fairmont Fit program, where we utilized their Reebok workout gear for $10!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent 4 nights at the Fairmont Royal York last week on a business trip. Reception staff very friendly and helpful. Had a recently refurb'ed room, which was very comfortable. Didn't take advantage of any facilities

Was this review helpful? Yes 1
Langley, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was was treated to a wonderful weekend at the Royal and that's just how I felt. The staff was efficient, friendly and helpful. The room was clean and well appointed if not a bit dated. When you stay at an older hotel, I accept that as part of the charm. The bed was comfortable and the room was quiet.... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Haidee L, Thank you for your review. Our team will be thrilled to learn that their warm, helpful service contributed to a memorable experience and we are happy to know that you were comfortable in your guestroom. We hope you will choose to stay with us again the next time you are in Toronto. Best regards, Edwin More 

Medicine Hat, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

I loved the character and old beauty of Fairmont Royal York. The location was perfect, close to my meetings as well as so many of the touristy things I wanted to do. The room wasn't large but very clean, nice and comfortable. I didn't find the staff at front desk to be overly friendly or helpful, especially for someone who... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Candace R, Thank you for your positive feedback on our historic charm and great location. We are sorry to learn that you did not find our team overly friendly and helpful. This is certainly out of the norm and we look forward to providing an extra warm welcome the next time you are in Toronto. Best regards, Edwin More 

Brampton, Canada
Top Contributor
75 reviews 75 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I got away into the City for a pre-Christmas weekend and stayed at the Royal York Hotel for two nights. Despite the ongoing construction outside the hotel, it was still a wonderful visit. The hotel is ideally located for restaurants, shopping and subway access. The staff were wondeful and I had forgotten what a great hotel the... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Malt O, Thank you for choosing us as your hotel for your pre-Christmas getaway. We appreciate your comments on our wonderful staff and are thrilled that the City of Toronto construction did not impact your enjoyment of your stay. We look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

Milford, Ontario
Contributor
15 reviews 15 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is easy to get to from Toronto Airport and from Toronto Union Station (VIARAIL, GO and TTC) - you don't even need to go outside if you follow PATH a short way, and it's signposted from the underground entrance to the TTC (subway) station. When we arrived from outside, though, a staff member cheerfully helped us through the... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear barefootliam, Thank you for your great feedback and information for fellow travellers. Our team will be happy to know that you always find them friendly and helpful and it's wonderful to hear that this makes for an enjoyable time in Toronto. We hope you will have an opportunity to return and stay with us again soon. Best regards, Edwin More 

Whitby, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We needed a hotel at stay at for one night in downtown Toronto, and found a great deal on Expedia. The location was perfect for our purposes - close to Union Station, the Rogers Centre and the Eaton Centre. Check-in was a breeze, with friendly/helpful customer service. While our room was fairly small, we didn't expect a large room considering... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Carrie F, Thank you for your review. It's wonderful to learn that your check-in was a breeze with our friendly, helpful team and you enjoyed a view of the CN Tower. We hope you can return for another great stay in the new year. Best regards, Edwin More 

Montreal, Quebec, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

Was there on business just before Christmas. Staff were polite, efficient and friendly. Excellent service. Room was perfect for my needs. Prices quite acceptable for a downtown Toronto hotel. Had to come back for an additional night due to a flight cancellation. No problems getting accommodation with little of no advance notice. Same great service and quality. I will come... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Eric D, Thank you for your review. We are thrilled to know that our service was excellent and the room was perfect for your needs. We are thrilled that you will return for business and leisure travel and we look forward to our earliest opportunity to host you. Best regards, Edwin More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

If you don't mind wending your way through puddles, mud, construction crews and the like, then The Royal York is well located for many venues in Toronto. The interior of the hotel is elegant & the staff are cordial but the elevators sound like jets taking off.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Wendie H, Thank you for your review. We apologize for your frustration with the City of Toronto construction, we are pleased to confirm that our main entrance has reopened with the completion of the work on the north side of Front Street and we expect other projects in the area to begin winding down in the new year. We... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 4 days ago NEW

I was pleasantly surprised by how attentive, efficient and helpful the staff were at this hotel. Given the opportunity, each one I met went above and beyond what was necessary to be helpful. The room was clean and presentable, but a bit dated in decor. It was up-to-date with respect to wifi/internet access. I was warned that the minibar is... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Dragonphile, It is wonderful to learn that our team exceeded your expectations and everyone you encountered went above and beyond to be helpful. We look forward to sharing your feedback with our team and hope to welcome you back in the future. Best regards, Edwin More 

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Additional Information about The Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Royal York 4*
Number of rooms: 1365
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Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont
Hotel Style:
#3 Green Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Romantic Hotel in Toronto
#21 Family Hotel in Toronto
#26 Luxury Hotel in Toronto
#37 Business Hotel in Toronto

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