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The Fairmont Royal York

#28 of 140 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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277 Reviews from our TripAdvisor Community

Traveler rating
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    9
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34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Redmond, Washington
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The quality of food and service throughout this hotel was exceptional. We experienced outstanding service from the events team too. The hotel has a long history and is classic in style, but food and service throughout was contemporary and of a high quality.

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Fargo, North Dakota
Top Contributor
120 reviews 120 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Room was clean. Bed comfortable. Staff friendly and helpful. For a hotel of the age, rooms were fair size. Lobby beautiful and classic. Centrally located. All that was good. ...but, first room checked into had only a sliver of a view and was near the elevators and had a lot of noise. First staffer resisted moving us, but the next... More 

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Manila, Philippines
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in a deluxe room for 7 nights this May 2015. Chose the hotel for it's location to my conference venue (the convention center), the Fairmont reputation and well, the great pictures of the lobby just sealed the deal. Had just come straight from staying at the Fairmont Waterfront in Vancouver and was really pleased that they had same excellent... More 

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Boston, MA
Top Contributor
104 reviews 104 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have stayed at the Royal York several times and my most recent visit did not disappoint. The hotel is well-situated near public transportation, downtown, and the waterfront. All are within walking distance so unless you need to travel far outside of the city, you should not need a car. We visited during a huge construction project that was happening... More 

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Coral Gables, Florida
Top Contributor
106 reviews 106 reviews
31 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Hotel of choice whenever in Toronto for its ambience, central location, and ease of access from Toronto's Union Train Station. Not a five-star review this time because of construction noise both within hotel and outside on Front Street (both clearly indicated on hotel website.) Nevertheless, a grand classic hotel for a great city. Big plus - fitness center open 24... More 

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Manchester
1 review
5 of 5 stars Reviewed 2 days ago NEW

Would recommend this fantastic hotel. We had a wonderful stay in this lovely hotel. The staff are very attentive and friendly. The hotel is beautiful and is in a fantastic location. Can't wait to go back!

Review collected in partnership with Fairmont Hotels & Resorts

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victoria
Top Contributor
56 reviews 56 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

An amazing hotel with an amazing atmosphere. Her staff were very friendly and helpful. The gym and pool I used everyday of the week of our stay. We spent time looking around the hotel at it's amazing construction and old pictures and furnishings that are throughout the hotel. As well we did the same with the railway station across the... More 

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Michigan
Top Contributor
60 reviews 60 reviews
31 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

On the plus side, the location is ideal - across the street from the Toronto Union Station (rail), walking distance to Rogers Centre, CN Tower, and other downtown attractions. Also, the hotel has a lot of historic character. The atmosphere in the Library Bar is great. The lobby and common areas as spectacular and are kept very clean. Front desk... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear grsurfer, Thank you for your positive feedback on our ambience, friendly service and clean guestrooms. We are concerned by your comments with respect to noise issues and are following up with our security and housekeeping teams. We are pleased to report that the city of Toronto construction in the immediate area is wrapping up with the Union Pearson Express... More 

Ottawa, Canada
1 review
4 of 5 stars Reviewed 3 days ago NEW

The service was excellent, food was great and the rooms very comfortable. Enjoyed every moment I spend in the hotel. Beautiful hotel with a great deal of history. I really enjoyed checking all of the photo's on the meeting room floor, so many important visitors and entertainers.

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear janetc738, Thank you for your review. We are thrilled to hear that your visit was so enjoyable and that our storied history ensured a memorable experience. We look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

St. Albert
1 review
2 of 5 stars Reviewed 3 days ago NEW

Unbelievable noise. Complained to personnel at staff, changed our room. No apology, very very poor attitude of staff.Upon check in were advised of an upgrade, definitely did not feel like an upgrade, experienced very poor sleep. This was meant to be a relaxing trip, as am currently over 6 months pregnant. Very disappointed

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear margaret20152015, Thank you for your review. We sincerely apologize that your visit was not restful. Our service lapses are out of the norm and we are very concerned. We are addressing this with our team and hope for a second chance to welcome you back and provide the luxurious experience we are accusted to delivering. Best regards, Edwin More 

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