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The Fairmont Royal York

#25 of 139 Hotels in Toronto
Certificate of Excellence
GreenLeadersBronze level
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100 Front Street W, Toronto, Ontario M5JIE3, Canada
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491 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glenview
1 review
5 of 5 stars Reviewed yesterday NEW

This was our 1st trip to Toronto. The royal York was amazing..my daughter walked in and said she felt like a princess. The newly renovated room was comfortable and beautifully decorated. There was construction going on at the hotel but we never heard a sound. It will definitely be our go to hotel in toronto.

Review collected in partnership with Fairmont Hotels & Resorts

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London
1 review
5 of 5 stars Reviewed yesterday NEW

The rooms are clean and neat. There is so much historyat this place it is like immersing yourself in a history book on Canada. The food is great. The pool and spa are excellent. The staff are beyond friendly and helpful....we will return again and again !!!

Review collected in partnership with Fairmont Hotels & Resorts

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A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW

rocked my socks off! Had such a good visit there. last minute devision and hotel staff treated us like royality. Bar was fun on the Friday night and mot at all stuffy as one might think. Very proud to have such a fine hotel in Toronto. rates reasonable fot downtown area

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear TripAdvisor Member, Thank you for choosing our hotel. We are thrilled that you received the royal treatment and had a memorable visit overall. We look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

Oakville, Canada
Level Contributor
66 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Its been awhile since I last stayed here but the renovation work that continues to progress on this piece of Toronto history continues to impress. I stayed in a Signature Deluxe room during my last stay, facing the newly renovated Union Station. The room was fully modern new subtle colours that are calming to the eyes. As with all Fairmont's... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear oakvilleadvisor, Thank you for your review. We are thrilled that you were impressed by our renovated rooms and received great service from the Front Desk. We apologize for your experience with our night team--this is out of the norm and we will follow up with them. We hope for an opportunity to welcome you again soon. Best regards, Edwin More 

Milwaukee, Wisconsin
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

When I planned to go to Toronto, I did not realize it would be right in the middle of the PanAm games. The minute I arrived on site, stopping in an area that I believe was for taxi's, the Fairmont doorman immediately made sure my vehicle was taken care of and that I was able to get promptly checked in... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Dawn M, Thank you for your review. It is wonderful to hear that you received attentive service from the very start of your visit and could take advantage of our optimal location by the Rogers Centre and many of the Pan Am game events. We hope you can return and stay with us again soon. Best regards, Edwin More 

Moncton
1 review
3 of 5 stars Reviewed 2 days ago NEW

This is a beautiful hotel but when I had my 1st stay there there was a conference going on and there was drunk people everywhere. They were gathered in the hallways and talked loudly in front of my room pass 1am. I told the front desk about the noise & they said security sweeps the floors but after security left... More 

Review collected in partnership with Fairmont Hotels & Resorts

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear 147lukw, Thank you for your feedback. While it should not take away from our concern, your experience was the exception to the rule and not the norm. We apologize for the hotel's compromised ambience during your visit, this behaviour is not reflective of our usual clientèle and we are reviewing this with our Conference Services and Security teams. We... More 

Ontario
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Sonia Chouinard, was amazing at check in! She has the biggest heart I have ever seen!!! She looked after my mother and I after telling her our situation!!! She deserves acknowledgement!!!! She has made us true Fairmont aficionados!!!! Love that hotel because of her!!! Our homes town of 60K will know of what she did for us Jenny was also... More 

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Gilles D, Thank you for taking the time to recognize Sonia from our Front Desk team! She is an asset to the hotel and we are thrilled that she was so helpful and created a memorable experience for your family. We know that she will appreciate your positive review and we look forward to recognizing her and Jenny for... More 

Farnborough, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed here as our first stop on our honeymoon. Due to this we were upgraded to a nicer room and we received chocolate dipped strawberries. The room was lovely and the spa was just what was needed after a busy day. With some good local bars and restaurants nearby we would highly recommend this hotel.

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Sianigirl, Congratulations and thank you for choosing us for the very special occasion of your honeymoon! We are thrilled that you had a memorable experience and hope you can return for another celebration soon. Best regards, Edwin More 

Southern Ontario
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our stay at the Royal York was fabulous. It is a perfect location to access Union Station and other public transit. There are numerous highly rated restaurants within walking distance and the Eaton Centre can be accessed through the underground path system. I love the historic charm of the hotel that you experience in the grand lobby. It retains the... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear cinamongirl03, Thank you for your review. It is wonderful to learn of your appreciation of our prime location and historic ambience. We are also very happy to know that you enjoyed your traditional room and had a restful experience. We hope to welcome you back soon. Best regards, Edwin More 

Alexandria, VA
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have stayed several times on business. Rooms are generally on small side as expected for an old hotel, but are spotless. Nice common areas and good restaurants. Staff is outstanding. Easy access to the underground if whether is bad

Was this review helpful? Yes
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Jamiesa06, Thank you for your loyalty to our hotel. It is wonderful to know that our team is outstanding and our rooms are always spotless. We hope you will continue to choose our hotel for your business travel and look forward to our earliest opportunity to welcome you back. Best regards, Edwin More 

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Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
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