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The Fairmont Royal York

4.0 of 5 100 Front Street W, Toronto, Ontario M5JIE3, Canada
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The Fairmont Royal York
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3,337 reviews from our community

Traveler rating
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    1,092
    638
    327
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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White Salmon, WA
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

After spending four nights at the Royal York, I comprised a list of Pros and Cons. I truly believe that some of the other reviews on this hotel are really unfair, so hopefully this list will help those contemplating a stay at this hotel. Pro's: 1) LOCATION, LOCATION, LOCATION!!! You could not pick a better location for this hotel to... More 

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Sydney, Australia
Top Contributor
57 reviews 57 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Excellent deluxe room. Only thing was a cracked coffee cup - but the setting was impeccable. Excellent breakfast buffet in the EPIC restaurant. If you join the Fairmont Presidents Club you get a day of free internet and a few other "perks". Lobby level elevator indicator lights were not working but the elevators WERE superb.

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Detroit, MI
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We just spent the weekend with our four tear old son at the Royal York and had an excellent experience! Great room, great hotel and pool, but best was the staff! Everyone we encountered from front desk to maids on our floor were pleasant, knowledgeable and really made us feel welcomed!

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Boulder, Colorado
Top Contributor
64 reviews 64 reviews
42 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a hotel with an interesting history, classy lobby and good location that you really want to like. In fact, it seems churlish to be critical. However, after a couple of stays I'm left relatively neutral. For what should be a top hotel it really doesn't deliver. At check in I waited in their President's Club line for 20... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear TravellingColoradans, Thank you for your feedback. While we are happy to know that you find our guestrooms comfortable and enjoy our hotel restaurants and great location, we are sorry to learn of your feeling of disappointment with your experiences. The delays during check-in and issues with noise disturbance are truly out of the norm and we will ensure that... More 

Kingston, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I admit I am enamoured with this hotel. First of all many years ago, when I arrived in Canada I had a job as an extra on a film being shot here so my first job was at this grand old hotel every day while shooting. Fast forward many years and I have stayed here any time I needed a... More 

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RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear RAfree, It is wonderful to learn of your personal connection to the hotel! We appreciate your loyalty over the years and our team will be thrilled by your positive feedback on their service and our warm hotel ambience. We look forward to our earliest opportunity to welcome you back to your Toronto home away from home. Best regards, Edwin More 

London, Canada
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Currently I am lying comfortably on an exquisite bed in my 6 th floor room. Although it is not a big room, it is well appointed, with fridge, flat screen t.v. and all the regular fixtures of every other hotel. This is an old hotel, with attentive and friendly staff. However, as I traveled for over a month through Eastern... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear MikeTLondon, Thank you for your review. It is wonderful to learn that your guestroom is well appointed with an exquisitely comfortable bed and you have found our team attentive and friendly. We are happy to offer complimentary WiFi in all hotel restaurants and are looking into options for public areas. We are also in the process of conducting an... More 

Kingston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Fairmont's Gold Floor is absolutely worth every penny. We thoroughly enjoyed our private check-in, gold floor lounge, and the staff. Fantastic. Our concierge, Rejean, made each and every morning sunny and bright! We also enjoyed the privileges of the Fairmont Fit program, where we utilized their Reebok workout gear for $10!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear elisem805, Thank you choosing our Fairmont Gold floor for your special engagement getaway. It is wonderful to learn of the memorable service Rejean and the team provided and we know that they appreciate your positive feedback. We hope you can come back and celebrate your wedding night and honeymoon with us! Best regards, Edwin More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 4 nights at the Fairmont Royal York last week on a business trip. Reception staff very friendly and helpful. Had a recently refurb'ed room, which was very comfortable. Didn't take advantage of any facilities

Was this review helpful? Yes 1
Langley, British Columbia, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was was treated to a wonderful weekend at the Royal and that's just how I felt. The staff was efficient, friendly and helpful. The room was clean and well appointed if not a bit dated. When you stay at an older hotel, I accept that as part of the charm. The bed was comfortable and the room was quiet.... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Haidee L, Thank you for your review. Our team will be thrilled to learn that their warm, helpful service contributed to a memorable experience and we are happy to know that you were comfortable in your guestroom. We hope you will choose to stay with us again the next time you are in Toronto. Best regards, Edwin More 

Medicine Hat, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

I loved the character and old beauty of Fairmont Royal York. The location was perfect, close to my meetings as well as so many of the touristy things I wanted to do. The room wasn't large but very clean, nice and comfortable. I didn't find the staff at front desk to be overly friendly or helpful, especially for someone who... More 

Was this review helpful? Yes 1
RoyalYorkHotel, Edwin Frizzell, Regional Vice President & General Manager at The Fairmont Royal York, responded to this review

Dear Candace R, Thank you for your positive feedback on our historic charm and great location. We are sorry to learn that you did not find our team overly friendly and helpful. This is certainly out of the norm and we look forward to providing an extra warm welcome the next time you are in Toronto. Best regards, Edwin More 

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Additional Information about The Fairmont Royal York

Address: 100 Front Street W, Toronto, Ontario M5JIE3, Canada
Phone Number:
Location: Canada > Ontario > Toronto > Downtown Toronto
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Royal York 4*
Number of rooms: 1365
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Also Known As:
The Fairmont Royal York Hotel Toronto
Fairmont Toronto
Royal York Hotel Toronto
Toronto Fairmont
Hotel Style:
#3 Green Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Family Hotel in Toronto
#20 Romantic Hotel in Toronto
#26 Luxury Hotel in Toronto
#37 Business Hotel in Toronto

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