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Thompson Toronto - A Thompson Hotel

#29 of 139 Hotels in Toronto
Certificate of Excellence
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550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
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624 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Thompson Toronto - A Thompson Hotel
See the most recent reviews
Montreal, Canada
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 16, 2012

Honestly, you just need to check this place out. I been there about 5 times now and each time gets better and better. The location is perfect and I am always bumping into familiar and unfamiliar faces for 1 big party. The rooftop pool is perfect on hot summer nights and the staff are all of "Thompson" quality. Put this... More 

Was this review helpful? Yes 12
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear, RoniRon It was very nice of you to pass along such wonderful comments regarding your recent stay and thank you for your continued loyalty. I am thrilled you enjoyed your time with us and had a great time at our Rooftop Pool. Again, thanks for the thoughtful review and we look forward to welcoming you back soon. Warm Regards,... More 

Ottawa, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 15, 2012

I travel on business to Toronto very frequently, I usually stay at Hotel Germaine, however, as it was booked to capacity this Wednesday, my colleagues and I thought we would try out the Thompson. The gentleman at the front desk (cashier no. 761) who checked us in clearly suffers from an over exaggerated view of his own importance if he... More 

Was this review helpful? Yes 4
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Daniel G, Thank you for taking time to update us on your most recent stay. We sincerely apologize for the poor service you experienced during your check in experience and we assure you this is not the standard at Thompson Toronto or at any Thompson property. We take these concerns very seriously and we will address the issue with... More 

Tarporley, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 12, 2012

There is a saying that you get what you pay for and if that is 'style' then the 'Thompson' in Toronto is for you. Our room for a two-night stay was massive, well appointed and incredibly stylish yet there were a few things that we have come to expect on our travels that were 'extras'. No coffee or tea making,... More 

Was this review helpful? Yes 7
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear. Frank T Thank you for sharing your much appreciated feedback with us. I am delighted to know that you enjoyed our property .Please accept my sincerest apologies in regards to the noise issues you experienced during your stay. Please let me know on your next travels to Toronto I will ensure we find the perfect room location for you.... More 

toronto
Contributor
17 reviews 17 reviews
13 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed June 5, 2012

I stay at the Thompson hotel on weekends usually when I want to go downtown and can't be bothered with cabs and etc... The room is nice and comfortable (especially the beds!!), heated floors in bathroom are a nice touch. But the hotel tries too hard to be some pretentious club and higher end property when it isn't. There's ice... More 

Was this review helpful? Yes 6
McLean, Virginia, United States
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 5, 2012

this hotel is trendy, in a trendy neighborhood and convenient walkng distance to downtown toronto. rooms are modern, wood floors and great bathrooms. make sure to get a room above 4th floor as the boom-boom disco will be heard in the lower floors. attached diner is excellent and 24hours. great smoked salmon platter. overall you wont be disappointed. if you... More 

Was this review helpful? Yes 6
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Luca T, Thank you for taking the time to share your recent experience at Thompson Toronto. I am glad to know that you enjoyed our location, rooms and Thompson Diner. We also appreciate all the helpful comments and suggestions you provided. Thank you for staying with us, and we hope to see you again soon! Warm Regards, Saye Kokeh... More 

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 4, 2012

Husband and I stayed at this hotel for 3 days after our honeymoon in the Dominicans. The hotel was beautiful, modern, clean and extremely comfortable- I loved it. Wish we didn't have to leave. I will definitely stay here again whenever I'm in Toronto.

Was this review helpful? Yes 10
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Jen_Mark12, It was great to read that you enjoyed your time with us and we are very pleased to be able to report such awesome feedback to our team. We look forward to welcoming you back to Thompson Toronto! Warm Regards, Saye Kokeh Jr. General Manager Thompson Toronto More 

Lynden, Washington
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 3, 2012

Really nice trendy hotel in a great location in Toronto. Close to everything. Super nice room with heated floor in bathroom. Two great dining options in the hotel. Ate at the Japanese restaurant - had a great meal. This hotel is now our top choice to stay when visiting TO!

Was this review helpful? Yes 9
Fort Lauderdale, Florida
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 31, 2012

The hotel is extremely clean with an excellent costumer service! The roof top is a place you MUST stop by and see. Full bar with a huge patio and probably one of the most amazing views of downtown Toronto.

Was this review helpful? Yes 5
SayeKokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Maggie13_11, Thank you so much for your kind words about our hotel and your recent experience with us at Thompson Toronto. We are very glad that you enjoyed our Rooftop Bar. Delivering the best experience to our guests is what we strive for. It was our pleasure to serve you and we look forward to welcoming you back in... More 

Woodhaven, MI
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 30, 2012

We booked a stay at the Thompson Toronto in late May. More accurately, I should say Priceline booked it for us. (We received a great price on the room) The atmosphere of the hotel is very trendy and a bit arrogant. The entire hotel has a club like atmosphere and a ton of older men can be seen with scantily... More 

Was this review helpful? Yes 2
Management response:

Dear Jeffrey P, Thank you for taking the time to provide us with the feedback based on your experience. Firstly, thank you for your kind words regarding our rooms and we are glad you enjoyed the modern styling of the hotel. Please accept my sincerest apologies in regards to the inconveniences you experienced with the noise level of the hotel... More 

Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 21, 2012

Room was clean, modern, and well appointed. Having the light controls for the whole suite at your bedside is a nice plus. The property has a 24 hour diner, a nice sushi/japanese restaurant, and a fine dining italian restaurant to choose from. All were good. Additionally the roof-top bar has the best views of Toronto skyline and a hip vibe... More 

Was this review helpful? Yes 4
Management response:

Dear Baru2u, Your kind words and tremendous review are greatly appreciated! I am delighted to know that you found so much to enjoy at our hotel and appreciate the kind words regarding our rooms, rooftop lounge and our restaurants. It was pleasure to serve you and we look forward to welcoming you back in the near future. Thank you again... More 

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