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All 141 Toronto hotels

Thompson Toronto - A Thompson Hotel

4.5 of 5 Hotel   |   550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
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64%
Ranked #51 of 141 hotels in Toronto
A recent review
5 of 5 stars reviewed 2 weeks ago
Zehra K Toronto, Canada
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437 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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There are newer reviews for Thompson Toronto - A Thompson Hotel
See the most recent reviews
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed at the Thompson on our wedding night. The staff was extremely helpful and upgraded us to a suite as soon as we checked in. The hotel is situated in a nice neighbourhood, close to many restaurants, bars and lounges. We chose to stay at the Thompson because of their rooftop patio, which didn't work out... More

Was this review helpful? Yes 9
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Zehra K, We are so delighted to hear from you. Thank you for sharing with us! We hope to welcome you back soon so you can experience our rooftop lounge and bar as well as well as our vibrant lobby bar. Sincerely, Theo Kolovos Director of Rooms More

Chicago
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Best hotel in Toronto. Spent the last 3 day weekend here it was amazing from the accommodations to the staff. I was curious about where to go out for a good meal, since I live in Chicago. I asked someone at the hotel what a decent place to eat was, the woman I asked was not the concierge either she... More

Was this review helpful? Yes 6
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Brettn391, Thank you for your kind review, we are delighted to hear that you enjoyed your stay with us and were able to connect with Heather, our People Services Manger, I know that she will be delighted with your kind mention! We hope to welcome you back very soon! Sincerely, Theo Kolovos Director of Rooms More

New York City, New York
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I adore everything about this hotel. I was here for business, but the hotel was top notch in every possible way. Check in was seamless; they had someone take us to the room and show us how to use the many high-tech amenities (there are a lot!) Every person I spoke to in the hotel was just lovely. The room... More

Was this review helpful? Yes 5
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear JetSet1983, We are so thrilled to hear you enjoyed your stay at The Thompson Toronto. We are looking forward to having you back very soon! Sincerely, Theo Kolovos Director of Rooms More

Senior Contributor
44 reviews 44 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Soooo hip and cool. Clean and sophisticated. Excellent roof deck and bar. Great new French restaurant. Large bar with great music. Rooms a bit less sound insulated, definitely best if you are having late nights,

Was this review helpful? Yes 5
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear 4MGOBLUE, Thank you for taking the time to share your feedback with us. We are delighted to hear you enjoyed your stay at The Thompson Toronto and your experience at Colette. We are looking forward to having you back very soon! Sincerely, Theo Kolovos Director of Rooms More

Toronto, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have nothing but good things to say about our stay at the Thompson Toronto! We stayed there for our wedding weekend (in the Thompson Suite and our guests stayed in King Superiors or King Delux Rooms), the staff was very friendly and extremely helpful, the rooms are clean (with extremely comfortable beds), the Diner was awesome (we ate breakfast... More

Was this review helpful? Yes 5
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Brittany V, Thank you for sharing your experience with us. We are so happy to hear that you and your beloved companion felt comfortable and welcome during your stay with us. Our staff works very hard to ensure that all of our guests have everything they need to thoroughly enjoy their time while visiting us. Delighted to hear from... More

Toronto, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is modern. Staff is so attentive, professional and polite. Hotel is in excellent condition. The rooftop is amazing. We took advantage of the pool both days and everyone enjoyed every minute. Access to the rooftop lounge/bar at night is also a huge perk of staying here.

Was this review helpful? Yes 1
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear LauraAToronto, Thank you for taking the time to share with us. We are thrilled to hear that you enjoyed your time us and were able to experience our Rooftop Pool with the breathtaking views of the city’s landscape. We look forward to welcoming you back! Sincerely, Theo Kolovos Director of Rooms More

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Overpriced. Nothing special about this hotel. Service was fairly lack luster, room service was pretty gross (the Thompson dinner is definitely a place to avoid). Very average room. Stepped on broken glass in the room that was there from the previous guests, which cut my foot and caused it to bleed. Called down to the front desk and all they... More

Was this review helpful? Yes 1
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear JJH, I am very disappointed to hear that your experience with us was anything less than exceptional. We work hard to ensure that our guests thoroughly enjoy their experience with us. I will certainly follow up with our Directly of Housekeeping in regards to your concern. Thank you for your feedback and we hope to welcome you back soon,... More

New Liskeard
2 reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can I say my wife and I have stayed in many Toronto Hot Spots and for the last three years we have stayed at the Toronto Thompson Hotel and it has come as our 2nd home ...We enjoy the friendly service from all staff ,the rooms are always perfect and clean and room service is quick ... I feel... More

Was this review helpful? Yes 2
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Marc & Alison, Thank you so much for taking the time to share with us, we are so delighted to hear from you. It is always a pleasure having you stay with us and we thoroughly appreciate your patronage and kind review. As always, we look forward to welcoming you back very soon! Sincerely, Theo Kolovos Director of Rooms More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a great stay at the hotel. We had a few issues with the restaurants and bars (it seems they are often understaffed) but the front desk staff were super friendly and knowledgeable about the city, suggesting activities throughout our stay. It was my husband's birthday and when we told the manager at check-in (a young woman with short... More

Was this review helpful? Yes 1
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Josie T, We are so thrilled to hear you enjoyed your stay at The Thompson Toronto. We are delighted to hear that we were able to enhance and share this special occasion with you. Happy Belated Birthday to your husband, we look forward to helping you both celebrate the next one! Sincerely, Theo Kolovos Director of Rooms More

San Francisco, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I thoroughly enjoyed my stay at this property. As a frequent business traveler, I love to find hotels that spoil me. This one definitely did with the super comfy bed, heated bathroom floor, well designed work space and sound proof room. Room service dinner on my first night was delicious, hot and delivered promptly. The neighborhood around the hotel felt... More

Was this review helpful? Yes 3
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Rebecca S, Thank you for your kind review, we are delighted to hear that you enjoyed your stay with us and were able to enjoy some of the amenity’s in our vibrant King West Neighborhood. We hope to welcome you back very soon! Sincerely, Theo Kolovos Director of Rooms More

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Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
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658 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Toronto #31 Luxury Hotel in Toronto #44 Business Hotel in Toronto
Hotel Class
Official Description (provided by the hotel)
Thompson Toronto, Thompson’s first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city’s financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto’s cityscape. The hotel’s three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, upscale Italian cuisine at Scarpetta, by renowned chef Scott Conant, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, a yoga studio, and Toronto’s first and only rooftop pool bar and lounge. ... more   less 
Number of rooms
102

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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