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Thompson Toronto - A Thompson Hotel

4.5 of 5 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
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440 Reviews 3.5 of 5 stars
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Thompson Toronto - A Thompson Hotel
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Thompson Toronto - A Thompson Hotel
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  • Reviews (440)
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440 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed for two nights at the Thompson after our wedding in the King Suite; The service was great, loved the bed, plush and large. They provided complimentary champagne and chocolate covered strawberries.

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've been there a numerous amount of times... I used to live in the City and move north but love coming back and staying at the Thompson with my wife. Their lever of service is always top notch and not only do they exceed my expectations but they give a good name to Toronto!

Was this review helpful? Yes 1
New York City, New York
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed mid week and they were very helpful. I arrived early and let the front desk know if they could accommodate me with a private space as I am a nursing mom who had to travel without her baby for work. They immediately started trying to find me a space and was so happy they found me a lovely room... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed 4 nights at this hotel in a King Suite. The room was excellent and the hotel and its amenities were very good indeed - but the best bit about this hotel is the staff. The customer service is absolutely second-to-none!

Was this review helpful? Yes 4
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Mark B, We are delighted to hear that you enjoyed your stay, I know that our staff will be thrilled to hear your feedback as well. We look forward to welcoming you back very soon! Best Regards, Theo Kolovos Director of Rooms More

London, Ontario
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

* Great Location - within walking distance of so many pubs, great restaurants & clubs * As soon as I walked in I fell in love with the modern and trendy décor * We stayed in the King Suite - bedroom & living room separate, and a beautiful bathroom * No complaints about the room - it was clean and... More

Was this review helpful? Yes 3
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Stavalexiou, Thank you so much for sharing your experience with us. We love to indulge those celebrating special occasions with us! We are so delighted to have played a small part in the enjoyment of your Birthday weekend and we look forward to having you back very soon! Kind Regards, Theo Kolovos Director of rooms More

Ottawa, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great customer service. Excellent valet service. Room service was great as well. Staff were courteous all around. They have a diner, bar, and restaurant within the hotel. Overall, I found my stay at the hotel to be enjoyable.

Was this review helpful? Yes 3
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Esther C, Thank you for sharing your feedback with us, we are so glad that you enjoyed your stay with us and we look forward to welcoming you back very soon, Sincerely, Theo Kolovos Director or Rooms More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I spent this past weekend at the Thompson. I got an extra room Saturday night for my 19 year old daughter and her boyfriend (they had the time of their life!). We all had a fantastic time! The spacious rooms are spectacular and I especially love the shower! Floor to celing windows, heated bathroom floors, hardwood floors... More

Was this review helpful? Yes 3
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Carie E, Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed your stay with us, and you brought your daughter and her boyfriend to share the experience! We are so happy to hear that you were able to enjoy our Rooftop Lounge and Bar and had an opportunity to visit... More

San Francisco, California
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I've been traveling to Toronto 2-3 times a year for work for more than 3 years now and staying at the Thompson is a given. All of the staff (and I mean ALL) go above and beyond to ensure that I feel welcome throughout the duration of my stay. Whether it is sending complimentary sweets up to my room, to... More

Was this review helpful? Yes 4
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Ellie Ross, Thank you so much so sharing with us. We are so delighted to hear from you. Our team works diligently to ensure that our guests experience is beyond expectation and I am glad that our passion to do so was reflected in your most recent stay with us. We look forward to welcome to welcoming you back... More

Ontario
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Getting this beautiful via PL was a stroke of luck on my part. Usually, i prefer staying at a hotel located at the centre of downtown Toronto. Since i had never heard of this hotel, i had to look it up via Google Street Maps. Initially, i was somewhat disappointed at its location. I realized i'd have to walk 15-20... More

Was this review helpful? Yes 5
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear montreal69, Thank you so much for taking the time to share the details of your experience with us. We are so happy to hear that you enjoyed your stay with us. Guests often mention how much they enjoy the Serta Perfect Sleeper Mattresses’ which all of our Guest suites are equipped with. We are delighted to hear that you... More

New York City, USA
Top Contributor
74 reviews 74 reviews
64 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If I had to live out my days at the Thompson Toronto, I would die a happy man. Seriously, I have never known the perfect hotel room until my stay there. I admit to having my guard up when checking in. Most of the Thompson is far too loud and trendy for me -- think Meatpacking district in New York... More

Was this review helpful? Yes 6
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear gridskipper, Thank you so much for taking the time to share with us. We are delighted that you took some time to enjoy our vibrant King West community and appreciated the amenities of your guest room. Our King Deluxe corner rooms are always in high demand with the expansive windows and spacious layout. We hope to welcome you back... More

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Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
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479 photos of this hotel

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King Suite (60)
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Thompson Suite (60)

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Amenities

Hotel Style
#20 Spa Hotel in #30 Luxury Hotel in #41 Romantic Hotel in #41 Business Hotel in
Hotel Class
Official Description (provided by the hotel)
Thompson Toronto, Thompson’s first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city’s financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto’s cityscape. The hotel’s three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, upscale Italian cuisine at Scarpetta, by renowned chef Scott Conant, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, a yoga studio, and Toronto’s first and only rooftop pool bar and lounge. ... more   less 
Number of rooms
102

Questions & Answers

Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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