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Thompson Toronto - A Thompson Hotel

4.5 of 5 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
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453 Reviews 3.5 of 5 stars
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Thompson Toronto - A Thompson Hotel
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Thompson Toronto - A Thompson Hotel
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453 reviews from our community

Traveler rating
    177
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    62
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    53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton Alberta
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I spent 2 nights at the Thompson Toronto celebrating our birthdays. I booked this hotel on Priceline and didn't know what to expect. Wow were we pleasantly surprised. The hotel is very well located near the Downtown the "fashion district" lots of restaurants,, pubs and coffee houses within walking distance. This hotel was renovate 5 years ago... More

Was this review helpful? Yes
Orangeville, Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

I have to say that I really enjoy my stays at the Thompson. The people at reception are always so welcoming and helpful. The decor and ambiance and awesome and modern. The rooms are incredible, everything is ultra modern. The bed is so comfortable and the bathroom with heated floors are fantastic. The only thing is that it can be... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Nadia F, Thank you so much for your review and your continued patronage, it is always a pleasure to have you stay with us. We look forward to your next visit. Best Regards, Theo Kolovos Director of Rooms More

Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hi- Not one to post a negative review but before you shell out the hundreds of dollars please note the following: We stayed at the Thompson for a night out in the city back in March. There were party go-ers in the hallway until 2 am and again at 5 am. Even with security involved [one of the security guards... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

My husband and I spent 2 nights in Toronto and stayed here. Rooms were very modern and the bed was super comfortable! The staff was very friendly. The diner was convenient and the rooftop pool and bar were amazing!! The disappointing part was the cold wood floors in the room, which also added to the echoing of slamming doors in... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear 2014RTH, Thank you so much for taking the time to share with us, we always enjoy hearing from our guests and we appreciate your comments. We are delighted to hear that you found our staff to be friendly and our enjoyed our rooftop pool and bar. For your next visit, the most convenient and economical parking option is our... More

Toronto, Canada
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Despite very modern rooms, nicely appointed, decent service from staff, and all the good amenities of a 5 star hotel, the allowance of noisy partiers by hotel security to carry on in rooms in hallways til 5 am really disappoints even the most liberal of travellers. Sure its swanky and trying hard with the lobby bar scene, and the exclusive... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear tristano68, Thank you for sharing with us, we pride ourselves on the friendly and attentive service of our staff members and I am sorry that this was not your experience with our rooftop staff. Tiff is certainly a very active time in the Hotel and I regret that you were disturbed by the activities that these events brought to... More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

We were staying in town during the film festival, which everyone knows is a big showing with tons of events and maybe different types of people coming through the town. We were staying in a double room on the 3rd floor that was clean, up-to-date, with fast internet, and a bed that put me to sleep in two seconds flat.... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear MichaelFragoso Thank you very much for your review! We are very pleased to hear that you enjoyed your most recent stay here at The Thompson Toronto. We look forward to welcoming you back next year, stay tuned for new and exciting changes happening this coming year! Sincerely, Theo Kolovos Director of rooms More

Toronto, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The bride wanted a small intimate gathering with take-out and her closest girlfriends for her bachelorette. We thought we would elevate her wishes with a room at Thompson and plans of rooftop pool lounging. The hotel and staff made for a lovely setting for an unforgettable night. Despite the pool closing for a wedding in the afternoon, we had an... More

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Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Car b, We are delighted to hear that you choose to celebrate such a special occasion with us. We hope to have the pleasure of a visit with us after the wedding as well! Congratulations to the Bride to be! Best Regards, Theo Kolovos Director of Rooms More

Connecticut
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Starting with the good: the Thompson staff is very friendly, professional and accomadating, no complaints on the willingness and desire of the staff to help. My first room had non-functioning air conditioning. I gave them five hours to fix it which they did not, instead trying to convince me that it would miraculously get better by itself or that I... More

Was this review helpful? Yes 1
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear 91150, Thank you for sharing your experience with us, please accept my apologies that your stay with us was anything less than exceptional. We are always looking at ways to improve our product and we take your comments very seriously. Our team is dedicated and committed to ensuring that your experience is nothing less than exceptional, we certainly hope... More

Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing afternoon at the Thompson Hotel pool. Stunning skyline view from the perfect infinity pool. The ultimate Toronto pool bar experience. We had amazing service and a huge, gorgeous corner lounge . Great people and lots of breathing room. Loved it. Can't wait to go back.

Was this review helpful? Yes
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Georgia B, We are delighted to hear that you enjoyed your time on our Rooftop. There are still a few more weeks that the weather will allow us to enjoy the pool so come and visit us again soon! Sincerely, Theo Kolovos Director of Rooms More

Baltimore
Top Contributor
78 reviews 78 reviews
15 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second Thompson experience (Chicago) and it was again a great experience. We had the great pleasure of working with Sarah at the front desk all three days of our visit. Her advice was spot on and her demeanor was warm and comfortable. She sent us to a great restaurant and a cocktail bar that we will certainly... More

Was this review helpful? Yes
Theo K, Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear Mike28a, Thank you so much for sharing your experience with us. Sarah will be delighted to hear your kind mention. We look forward to welcoming you back very soon! Best Regards, Theo Kolovos Director or Rooms More

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Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
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