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All 141 Toronto hotels

Hotel Indigo Toronto Airport

3.0 of 5 Hotel   |   135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
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Hotel Indigo Toronto Airport
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59%
Ranked #74 of 141 hotels in Toronto
A recent review
4 of 5 stars reviewed 1 week ago
WorldtravelerQ World traveler
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254 people have reviewed this hotel

Traveler rating
    49
    98
    59
    35
    13
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28
85
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81
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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English first
World traveler
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is fine I have no issues with amenities it just does not match well with the Hotel Indigo name. Excellent staff. I did not eat at the hotel. Shuttle service timely. Hooters bar within walking distance. Very nice hotel lobby. I had a billing issue that was resolved in a timely manner. I would stay here again.

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Indig0Management, Manager at Hotel Indigo Toronto Airport, responded to this review

Thank you for taking the time to post a review about your last stay with us at the Hotel Indigo Toronto Airport. We are happy that you enjoyed your stay and appreciate the wonderful comments about our staff. We apologize for the billing issue you experienced. We look forward to your next visit to Toronto Airport Area and your next... More

Ottawa, Canada
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is the worst hotel I have ever stayed at in Canada. The service was terrible. The rooms were dirty. The hotel is not managed properly. The manager tells you something and then 5 seconds later he tells you something else. The hotel is rated 3-STARS, but I would give it max 1.5-STARS. It's should be called a motel. The... More

Was this review helpful? Yes 2
Indig0Management, Manager at Hotel Indigo Toronto Airport, responded to this review

Thank you so much for taking the time to share your feedback with us and bringing these issues to our attention. Please allow us to extend our sincere apologies that your recent experience with us was not a positive one. Rest assured we have taken each and every piece of feedback very seriously. Please contact us directly if you would... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Comfortable and clean. The only complaint would be the floor was buckled by the king bed and when you walked on it out would make a large creeking noise which was inconvenient since we had a 15 month old work us. Staff very friendly, breakfast was mediocre at best with not much there when we went at 830am. Parking was... More

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Indig0Management, Manager at Hotel Indigo Toronto Airport, responded to this review

Thank you for taking the time to post a review about your last stay with us at the Hotel Indigo Toronto Airport. We are happy that you enjoyed your stay and appreciate the wonderful comments about our staff. We apologize for the buckled floor you encountered you experienced. We look forward to your next visit to Toronto Airport Area and... More

Sudbury, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got a good deal that included parking, room was clean and comfortable I agree with some reviews about the tv being in an awkward place and not able to move it....no other comments would stay agin if I got the parking deal.

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Indig0Management, Manager at Hotel Indigo Toronto Airport, responded to this review

Thank you for taking the time to post a review about your last stay with us at the Hotel Indigo Toronto Airport. We are happy that you enjoyed your stay and appreciate the wonderful comments about our hotel. We apologize for the TV being in an awkward position you experienced. We look forward to your next visit to Toronto Airport... More

Collingwood, ON, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at Hotel Indigo a couple of times in the past month. It is a little inconvenient as a stop when doing things in Toronto, but the price is right and the rooms are spacious and nice. That said, the hotel grounds are very poorly cared for and the I am not certain that the... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear flappleton, Thank you for writing a review about your recent stay with us. I am pleased to hear that you liked our spacious and clean rooms. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is regrettable that there... More

London, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here twice before. Came back through promotion by Travelzoo - it was a deal that we found not to be missed. Although we've always been satisfied, we see improvements with each visit. Our room was lovely, fresh and spacious with a very comfortable king-size bed. Aircraft noice was minimal - as they fly right overhead - and did... More

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ONTARIO
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here on a Travelzoo park and fly deal. Check in was smooth and the room was efficient and clean. They have many restaurants a close drive away, and the complimentary breakfast was great. Lots of selection. The airport drop off and pick up went smoothly and we would definitely stay here again.

Was this review helpful? Yes 2
Buffalo Grove, Illinois
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 17, 2014

We planned this trip very last minute due to bad weather predictions where we had been planning to vacation, never having been to Toronto before we were naturally excited to find this hotel for a "reasonable" rate. Well, this hotel is NOT by anything touristy in Toronto, quite the opposite. The only restraint within walking distance is a Hooters. They... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear momiam2, Thank you for taking the time to provide feedback on your stay. It is unfortunate you did not fully enjoy your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future. Sincerely, Ben... More

Ontario
Top Contributor
96 reviews 96 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed July 15, 2014

This hotel is located very near the airport and their shuttle service is very efficient. The front desk reception was very pleasant and easily found my reservation. All staff encountered were very pleasant and helpful. Checkout was also pleasant and swift. The shuttle service was very efficient and on time. In general, the building seemed to be clean and well... More

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Ontario
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

Stayed here for one night before an early morning flight to Mexico after I purchased a Travelzoo voucher. Check in was smooth, our room smelled a bit funny (maybe old smoke or something?) but it was very clean and we slept well. No problems hearing the planes. Pickup in the morning was good, they were about 5 minutes late but... More

Was this review helpful? Yes 1
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Additional Information about Hotel Indigo Toronto Airport

Address: 135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Indigo Toronto Airport 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Best Value Hotel in Toronto
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Number of rooms
120

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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