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Hotel Indigo Toronto Airport

3.0 of 5 135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
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Hotel Indigo Toronto Airport
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Hotel Indigo Toronto Airport
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274 reviews from our community

Traveler rating
    50
    110
    63
    36
    15
See reviews for
33
91
41
85
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (51)
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St. Marys
Top Contributor
68 reviews 68 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I checked in late at night, when approaching the hotel, I felt like I was driving in some sort of industrial area, and bam all of a sudden there it was Hotel Indigo. Check in was a breeze, pleasent person working the front desk, gave me directions how and where to park the car ( There is a charge for... More

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Winston Salem, North Carolina
Senior Reviewer
10 reviews 10 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice hotel close to the airport w/shuttle bus every 1/2 hour. Upon checking in we were given 2 rooms on the 5th floor. The front desk did not tell us the elevator from 4th floor to 5th wasn't working. So we had to carry all our bags from a 2 week vacation up the stairs. The A/C wasn't working in... More

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Senior Contributor
37 reviews 37 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here before an early morning flight. Felt the rooms could have been a little cleaner. Not sure if breakfast in the morning is standard with every room but it was very good. Shuttle was falling apart but perhaps you don't expect too much out of a free shuttle. We booked via groupon type deal. We paid around $100 which... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear Danielle E, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Please accept our apologies for dissatisfaction you may have experienced. We are continually striving to improve the hospitality we offer... More

toronto
Top Contributor
67 reviews 67 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This isn't a 5 star but a good place to stay before an early morning flight. We ate at the restaurant bar and had a good meal with great service. Loved the fact that there is flooring in the room instead of carpet. The shuttle was always very prompt on our return. This was our third time staying here and... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked into hotel last week for s business trip. Mohammed the clerk was very friendly, check out and was kindly offered a cup of coffee while I was waiting for the shuttle for the airport. Very nice. Came back this week, Mohammed again was very pleasant and helpful. Had a 6:30 am shuttle to the airport. New guy-jun was behind... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear Joel501, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our hotel... More

Petrolia, Canada
Top Contributor
65 reviews 65 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Indigo Hotel is a two star hotel, maybe. Very friendly and helpful reception staff gave us a great welcome but we did find it a bit alarming when the maintenance staff had to go and check that the tv in the room was working before the room could be assigned to us. On arrival in the room it was... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear Sue H, Thank you for taking the time to express your thoughts and concerns. Please allow me to apologize for the inconvenience and negative impression you may have had on some aspects of your stay. Rest assured that these issues will be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you... More

Turin, Italy
Top Contributor
56 reviews 56 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had stayed at a Indigo hotel in Manhattan and had really liked it. The Indigo at Toronto Pearson is not as memorable. The staff is very good and friendly. The room recently renovated and clean. The building feels old and needs more renovation than it has received. The noise from the landing planes is a little beyond what is... More

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St. Albert, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed September 16, 2014

First time staying at this hotel and we were here for 5 nights! Reception personal are exceptional, atmosphere is good. Would stay here again. They are almost like an ALOFT hotel but not quite there yet,

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Carleton Place, Canada
Top Contributor
100 reviews 100 reviews
16 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed September 12, 2014

We stayed here July 11th for one night prior to a flight to Dublin. We bought a travel zoo special and for only $79.00 for a night, breakfast and 2 weeks parking this was a much better deal for us than parking at the airport. We did not stay overnight. We drove to Toronto in the morning from Ottawa. and... More

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Mtl, Canada
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed September 11, 2014

I stayed at this hotel for 2 nights in September. I am used to staying around the Toronto Pearson airport and this was the worst stay I have had in this area for the past 3 years. Pros: - Driving distance to many restaurants - Free Wi-Fi thru the hotel and rooms - Friendly staff Cons: - Hotel in overall... More

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear MarcRoy, Thank you for your taking the time to evaluate our property. I am elated that our hotel location and friendly staff exceeded your expectations. Please accept my sincere apologies for the challenges you experienced with the room amenities, housekeeping service and noise levels you experienced. We appreciate your feedback and allowing us the opportunity to address these issues... More

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Additional Information about Hotel Indigo Toronto Airport

Address: 135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
Phone Number:
Location: Canada > Ontario > Toronto
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Indigo Toronto Airport 3*
Number of rooms: 120
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