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Hotel Indigo Toronto Airport

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135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
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Hotel Indigo Toronto Airport
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Hotel Indigo Toronto Airport
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308 reviews from our community

Traveler rating
    57
    127
    67
    39
    18
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39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Top Contributor
112 reviews 112 reviews
69 hotel reviews
183 helpful votes 183 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Will hotels ever try to greet people with a warm Welcome versus a 'check in time is 3pm?!" everyone knows that but as guests, we want first contact to be inviting. THEN asking for a credit card - without a smile or anything is just so bad. Here is your room key - how about the facilities as it was... More 

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London, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was several years between stays but we were very pleased with Hotel Indigo, Toronto Airport. We arrived in a snow storm and some snow was at the entrance when we arrived but was removed within 10 minutes. The four-level parking garage was almost full and we ended up with the car on the roof but when we returned, the... More 

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Ottawa
Top Contributor
53 reviews 53 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had to catch an early morning departure from Toronto, so I arrived the night before and booked Indigo because the rate was good. I have never heard of it before; but what a nice surprise. Spacious rooms with hardwood floors and a very comfortable bed. Keurig coffee maker a plus.

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Ontario, Canada
Top Contributor
187 reviews 187 reviews
32 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is 5 stories tall but if you get a room on the 2nd floor you can go directly to the parking. We like it because it has covered parking. The restaurant is run by them now and is much much better. The shuttle bus runs from 4am to 2am (22 hours) This is the 3rd time we have... More 

Was this review helpful? Yes 1
Tillsonburg, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We did the park n' fly from here, our car was parked 2/16/2015 - 2/24/2015. It cost us about $180 for the room and the parking total. Here's our comments: Check-in: Not great, no one helped us with our bags or anything and we had quite a few, at the front door, got to the hotel around 11am to drop... More 

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear Josh C, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Toronto, Canada
Contributor
19 reviews 19 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 16, 2015

paid under 100d cdn . weekend booked on hotwire hotel is smaller type 4 floors cozy clean looks renovated nice rooms king size single bed parking 10d per day parking lots of local fast food 2 clubs pub bar dance bonus walking distance in summer bit of noise from air planes at night no big deal turn on tv. great... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 11, 2015 via mobile

As always, this hotel is like old faithful! Great value when looking for a comfortable bed for a night. They have covered parking when travelling from out of town. We stayed the night here before our 15 day trip. Saved $$ doing there stay & park package. Shuttle to and from airport is convenient and timely. Was worried about plane... More 

Was this review helpful? Yes 2
Burlington, Canada
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed February 8, 2015

I am a platinum member of IHG hotels and have stayed in many properties in many places. This was my worst experience in any hotel, regardless of brand. First room had a very noisy bed and the front desk was able to move us to a new room. Good news, I thought. After changing floors, My wife hopped into the... More 

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear BlueHorizons1, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the room you received and we apologize for any inconvenience caused by the condition of the room. I would like to address this with you further. I have sent you a private message to obtain more information about your... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 5, 2015

Hi there! We stayed at the Hotel Indigo for one night last week on a stop over in Toronto on our way to Hawaii. The hotel shuttle service is very effective, fast and convenient. They run very frequently, and the hotel is located about a mile from the Pearson airport. It is a little confusing about where they pick you... More 

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IHGCare, Guest Relations Manager at Hotel Indigo Toronto Airport, responded to this review

Dear Claire P, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and It is nice to know that the service received is up to your par. However, I regret that the heating facility and services received from... More 

Lindsay, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 2, 2015

Just stayed at this hotel again this year before our winter vacation. Check-in was quick and easy and room was clean. The restaurant is under staffed as our waitress asked if she could do room service delivery before serving us which we obliged since in no hurry. Our food is always really good even though the wait is a little... More 

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