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BWP Toronto Airport Hotel

135 Carlingview Drive, Toronto, Ontario M9W 5E7, Canada
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BWP Toronto Airport Hotel
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BWP Toronto Airport Hotel
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319 Reviews from our TripAdvisor Community

Traveler rating
    57
    133
    68
    41
    20
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40
106
47
96
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
  • All months
    (319)
  • Mar-May only
    (64)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (79)
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    (82)
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Kapuskasing, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean, modern, very comfy, pool water is cold and the whirlpool could be hotter. Over all very satisfied, staff is really nice, place is nice looking and modern, lots of parking. I certainly recommend it.

Was this review helpful? Yes
North Royalton, OH
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night returning from Iceland to Toronto to Cleveland. I wanted a hotel near the airport, half-way decent, and not too expensive. We actually drove up from Cleveland to avoid the $1161 airfare for a 45 min. flight over Lake Erie! So we left our car at the hotel for a week while we were gone, parking garage and... More 

Was this review helpful? Yes 2
Waterloo, Canada
Level Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very convenient place to stay if you have and early morning flight and need up to a week of parking. The premium for parking is only $30. The front desk arranged a free shuttle for 10 of us to the airport which was right on time. Upon return we waited only 10 minutes for the shuttle to take us back... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 6, 2015

Overall this hotel is barely adequate- terrible toiletries, uncomfortable beds, nothing in this place felt like a boutique hotel. It's more like a motel 6. I wouldn't have minded so much, except that I felt my overall safety was at risk while staying there. For all the single women travelers out there: I highly suggest you stay elsewhere just so... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at BWP Toronto Airport Hotel, responded to this review

Dear Kelly M, Thank you for your review regarding your recent stay at Hotel Indigo Toronto Airport. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and... More 

Listowel, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed April 26, 2015

Stayed here for the 10th time in the last 5 years. Hotel staff, rooms and service are good/very good. The main reason we stay at this hotel is for the 15 day park and fly package. Parking is indoors which is nice during the winter months. Shuttle to airport runs 24/7 and the trip to the airport is less than... More 

Was this review helpful? Yes 2
Ontario, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 25, 2015

After a horrible experience with STAY123.Com - DO NOT USE THIS SERVICE if you want a room (they will bill your credit card - give you a reservation # and confirmation # BUT when you try to check in the hotel will not have your reservation / confirmation or name and when you try to call the office they close... More 

Was this review helpful? Yes 1
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 19, 2015

We were spending the night in Toronto, and checked into the hotel around 4pm. Check-in was quick and friendly, and we were up to our room in no time. The room seemed decent enough upon first glance, but we were only there to drop our things off and then were out again until later that night. When we arrived back... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at BWP Toronto Airport Hotel, responded to this review

Dear Kelly141414, Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due to the condition of the bed and its amenities which fell below your expectations. Please... More 

Los Angeles, California
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed April 19, 2015

This is an airport hotel that's part of the IHG group which includes Crown Plaza and Holiday Inn. This attempt at a boutiquey hotel does pretty well. The lobby and rooms are stylish and modern. The dining room sits on a mezzanine level on the first floor and serves up good breakfast dishes, but service is slow as is the... More 

Was this review helpful? Yes
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed April 15, 2015 via mobile

Checkin/checkout was easy. The room was clean and quiet with the two double beds being very comfortable. The staff booked a cab for the morning and was happy to have it waiting for us when we were ready to leave.

Was this review helpful? Yes 1
New York City, New York
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed April 15, 2015

Despite the fresh feel Indigo promises, this hotel was more akin to a motel, including outdated furniture. Indigo Hotels promise an urban feel, but somehow, this hotel things a wallpaper mural of the Toronto skyline is what this means. Also, they promise Aveda toiletries. This hotel will give you no name stuff (which I googled and found out was made... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at BWP Toronto Airport Hotel, responded to this review

Dear yucanuck, Thank you for your recent stay with us and reviewing our property. I am really sorry to hear that you had a rather disappointing stay with us. Please accept my apologies that the room was not to your liking and felt outdated to you and that you were inconvenienced due to insufficient soundproofing in the rooms. Kindly be... More 

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