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Airlane Hotel and Conference Centre

698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
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Airlane Hotel and Conference Centre
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82 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Date | Rating
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    (82)
  • Mar-May only
    (28)
  • Jun-Aug only
    (21)
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Thunder Bay, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I travel to Thunder Bay often and have stayed in a lot of different Thunder Bay hotels. I stay at the Airlane quite often and it is an OK hotel for around 90 dollars or less. I would not pay 100 dollars for a room at this hotel - At that price point I would start to shop around and... More 

Was this review helpful? Yes 2
montréal
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed June 15, 2015 via mobile

We checked in with our small children at 11:30pm after a 19 h drive. Room decor is absolutely obsolete but preserved as a time capsule. I saw no mold whatsoever (i always look for it haha!) the staff is friendly. Check out was a breeze and crib (very clean pack n play)was complementary. Everything was functionnal and clean.

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Dryden, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 11, 2015

No elevator, had to drag my large suitcase up a long flight of stairs, hallways looked disgusting,,,the carpeting is horrible, décor very dated, my room was even less than desirable,,was very hot,,,had to call front desk and they said they would turn on central air but room stayed hot, the bathroom smelled of piss,,,piss stains on toilet seat, wanted to... More 

Was this review helpful? Yes 1
Pembroke
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed June 3, 2015

Overall this hotel was fine for our 3 night stay.. The room was definitely dated but it was nice and clean. The wifi worked great. We weren't really in our room that much so I wasn't too picky. It was nice and close to the airport so it was easily accessable. We did not check out any of the amenities... More 

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Glasgow, United Kingdom
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 28, 2015

This is a very nice hotel with a lovely bar area, the rooms are spacious and very clean couldn't find any faults with this hotel although a little far out for donwtown but plenty of bars and restaraunts in the vicinity, ideal for airport

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Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 26, 2015

The bed was really comfortable. We were only there stopping through but anything that we needed they provided (extra pillows/towels, etc). When we checked in they saw how exhausted I was and sped through the check in for me.

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

It is encouraging to see our customers respond positively. I will take this opportunity of sharing your feedback with our team. Thank you again for sharing your experience of your recent stay and appreciating our team effort. I do look forward to welcoming you again at Airlane Hotel & Conference Centre. Sincerely, Anil Sood Area General Manager More 

Penrith, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 23, 2015

After reading reviews we arrived with some trepidation. (National holiday late afternoon) First impressions confirmed the worst. Inattentive reception. Restaurant had notice saying dinner from 5pm. Went down at 6pm to find it closed. "Oh, it's a national holiday, get a take out!" says receptionist. Why say open if closed? A definite feeling of not caring. Very tired corridors. HOWEVER,... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

I thank you for taking time to write to us about your recent experience of staying with us at Airlane Hotel & Conference Centre, Thunder Bay. I will take this opportunity of sharing your feedback with our team. Our team will be very appreciative of your kind words. I do look forward to welcoming you again at Airlane Hotel &... More 

British Columbia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 11, 2015

A late night flight made this hotel near the airport seem like a good idea. But we were met by rude front desk staff and a smokey non-smoking room. When we told staff about the smoke smell in the room we were told that the smoke might be coming into our second floor from smokers in the parking lot below.... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Airlane Hotel & Conference Centre. I am sorry that your experience did not meet your expectations from the property. I have noted your comment regarding our Team being unaccommodating. We normally do not get this kind of comments. We make our best attempt to extend our... More 

Pico Rivera, California
Level Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 4, 2015

Booked a business class king upgraded room not expecting too much, thankfully, I kept expectations in check. My room, although an upgrade over other rooms in the hotel (had a friend staying in a regular room) it was nothing special. I must say though, the bed was quite amazing...however if anyone from the hotel actually reads this I do have... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

It is gratifying to see our customers respond positively. I will take this opportunity of sharing your feedback with our team. I have noted your comment pillows being soft. We will consider this at the time of refurbishing in-room facility. It is a great feedback and we will work on this. Thank you again for sharing your experience and we... More 

Thunder Bay, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 17, 2015

Spent a great evening at the Airlane hotel! My partner and I booked a Jacuzzi room for my birthday celebration. Upon reading reviews for this hotel, i was a bit wary of staying here. When we arrived, check in was quick and the man at the desk was very nice and helpful explaining how to get to our room. The... More 

Was this review helpful? Yes
General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

I am humbled to receive your positive comments and we are very delighted to acknowledge that our team managed to add in some way to your Birthday celebration, belated Happy Birthday once again! I will take this opportunity of sharing your feedback with our team. Your words add inspiration to me and my team and we thank you again for... More 

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