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Airlane Hotel and Conference Centre

698 West Arthur Street, Thunder Bay, Ontario P7E 5R8, Canada
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Airlane Hotel and Conference Centre
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81 Reviews from our TripAdvisor Community

Traveler rating
    6
    16
    21
    17
    21
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • All months
    (81)
  • Mar-May only
    (28)
  • Jun-Aug only
    (20)
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    (18)
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montréal
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We checked in with our small children at 11:30pm after a 19 h drive. Room decor is absolutely obsolete but preserved as a time capsule. I saw no mold whatsoever (i always look for it haha!) the staff is friendly. Check out was a breeze and crib (very clean pack n play)was complementary. Everything was functionnal and clean.

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Dryden, Canada
2 reviews
2 of 5 stars Reviewed 2 weeks ago

No elevator, had to drag my large suitcase up a long flight of stairs, hallways looked disgusting,,,the carpeting is horrible, décor very dated, my room was even less than desirable,,was very hot,,,had to call front desk and they said they would turn on central air but room stayed hot, the bathroom smelled of piss,,,piss stains on toilet seat, wanted to... More 

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Travelers are raving about these Thunder Bay hotels

Pembroke
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Overall this hotel was fine for our 3 night stay.. The room was definitely dated but it was nice and clean. The wifi worked great. We weren't really in our room that much so I wasn't too picky. It was nice and close to the airport so it was easily accessable. We did not check out any of the amenities... More 

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Glasgow, United Kingdom
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel with a lovely bar area, the rooms are spacious and very clean couldn't find any faults with this hotel although a little far out for donwtown but plenty of bars and restaraunts in the vicinity, ideal for airport

Was this review helpful? Yes
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The bed was really comfortable. We were only there stopping through but anything that we needed they provided (extra pillows/towels, etc). When we checked in they saw how exhausted I was and sped through the check in for me.

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

It is encouraging to see our customers respond positively. I will take this opportunity of sharing your feedback with our team. Thank you again for sharing your experience of your recent stay and appreciating our team effort. I do look forward to welcoming you again at Airlane Hotel & Conference Centre. Sincerely, Anil Sood Area General Manager More 

Penrith, United Kingdom
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 23, 2015

After reading reviews we arrived with some trepidation. (National holiday late afternoon) First impressions confirmed the worst. Inattentive reception. Restaurant had notice saying dinner from 5pm. Went down at 6pm to find it closed. "Oh, it's a national holiday, get a take out!" says receptionist. Why say open if closed? A definite feeling of not caring. Very tired corridors. HOWEVER,... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

I thank you for taking time to write to us about your recent experience of staying with us at Airlane Hotel & Conference Centre, Thunder Bay. I will take this opportunity of sharing your feedback with our team. Our team will be very appreciative of your kind words. I do look forward to welcoming you again at Airlane Hotel &... More 

British Columbia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed May 11, 2015

A late night flight made this hotel near the airport seem like a good idea. But we were met by rude front desk staff and a smokey non-smoking room. When we told staff about the smoke smell in the room we were told that the smoke might be coming into our second floor from smokers in the parking lot below.... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Airlane Hotel & Conference Centre. I am sorry that your experience did not meet your expectations from the property. I have noted your comment regarding our Team being unaccommodating. We normally do not get this kind of comments. We make our best attempt to extend our... More 

Pico Rivera, California
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed May 4, 2015

Booked a business class king upgraded room not expecting too much, thankfully, I kept expectations in check. My room, although an upgrade over other rooms in the hotel (had a friend staying in a regular room) it was nothing special. I must say though, the bed was quite amazing...however if anyone from the hotel actually reads this I do have... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

It is gratifying to see our customers respond positively. I will take this opportunity of sharing your feedback with our team. I have noted your comment pillows being soft. We will consider this at the time of refurbishing in-room facility. It is a great feedback and we will work on this. Thank you again for sharing your experience and we... More 

Thunder Bay, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 17, 2015

Spent a great evening at the Airlane hotel! My partner and I booked a Jacuzzi room for my birthday celebration. Upon reading reviews for this hotel, i was a bit wary of staying here. When we arrived, check in was quick and the man at the desk was very nice and helpful explaining how to get to our room. The... More 

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General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

I am humbled to receive your positive comments and we are very delighted to acknowledge that our team managed to add in some way to your Birthday celebration, belated Happy Birthday once again! I will take this opportunity of sharing your feedback with our team. Your words add inspiration to me and my team and we thank you again for... More 

Shawnigan Lake, Canada
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed April 16, 2015

I booked this hotel because it was close to the airport where I would be picking up my son later that night and the price was right. There have been a number of reviews commenting on problems with the staff. Well my experience was not just good but exceptional! I arrived quite early in the afternoon and while I was... More 

Was this review helpful? Yes 1
General Manager A, General Manager at Airlane Hotel and Conference Centre, responded to this review

I thank you for taking time to write to us about your recent experience of staying with us at The Airlane Hotel & Conference Centre, Thunder Bay. My team will be delighted with the kind words you have accorded to them for their effort. I will take this opportunity of sharing your feedback with our team. Thank you again for... More 

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