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All 32 Thunder Bay hotels

Victoria Inn

3.0 of 5 Hotel   |   555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
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Victoria Inn
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52%
Ranked #10 of 32 hotels in Thunder Bay
A recent review
4 of 5 stars reviewed 1 week ago
Jeff L Toronto, Ontario, Canada
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116 people have reviewed this hotel

Traveler rating
    11
    43
    32
    15
    15
See reviews for
39
17
1
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have driven across Canada 4 times now from east to west; and the drive through Ontario can get very long and strenuous BUT I've always loved the thought that when I get to Thunder Bay I get to stay at the Victoria Inn. For me the place has always been clean, the staff professional, the rooms spacious, and I... More

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Thunder Bay
1 review
5 of 5 stars Reviewed 2 weeks ago

over all was a great stay at the hotel. Very clean and the kids loved it. However when reading the hotels site there was a free breakfast but was told when booking thru a 3rd party that it didnt apply. Next time will pay the reg rate to actually save on the breakfast.

Review collected in partnership with Easytobook.com

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for your kind review. We are working hard to provide a great customer experience and I am glad you received that experience. When booking directly with the hotel we are able to offer our breakfast program which includes any two breakfast entrée’s and beverages in Chicago Joe’s. this program is based on double occupancy at our Best Available... More

Ontario's Near North, Canada
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed the night of March 29th, and was extremely disappointed. Upon entering the hallway on the third floor, youngsters (8) laying in the hallway, using foul language. Walked through a plume of smoke( hotel is smoke free), getting to our room. Left the room to go down stairs, , same kids LAYING in the hallway in front of the elevator,... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking the time to review our property. I am sorry that you had a bad experience with us on your past stay. I assure you that my team and I are working hard to provide a great customer experience. I followed up to your e-mail with a call to our security provider and a conversation with our... More

Sault Ste. Marie, Canada
Top Contributor
76 reviews 76 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

so where do I start. At check in I have to admit the service was excellent the staff was very considerate and welcoming. When I went to my room I noticed it was a long way to get to and it had an adjoining door and all I could hear was the people next door talking and could understand every... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking time to review our property and I do apologize that you had some concerns with your rooms provided. We are working had to provide a great customer experience to all our guests. We are indeed a non-smoking hotel and do implement a $250 smoking charge along with an eviction to anyone caught in violation of this... More

Whistler, Canada
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed for just one night passing through in February. The service staff at check in were friendly and hospitable. The King room we had on the 3rd floor was nicely renovated however the walls were paper thin to the room next door. The only sleep we had was when the room next door was asleep. It's really too bad... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking time to review our property. We are working had to provide a great customer experience to all our guests and I am glad you received that service. As mentioned we have updated most of our guestrooms with fresh carpet, wall coverings, artwork, granite, and walk in showers. many guests have commented on the great improvement. Special... More

Adelaide
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 15, 2014 via mobile

We spent a night here en route west and quite liked it, but it pays to check the prices with Trip Advisor before turning up. We were quoted a "senior's rate" of $145. When we mentioned the lower rate quoted on Trip Advisor (and were about to go elsewhere) the rate dropped $25. The room was clean and well maintained... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking time to review our property. I am glad that you enjoyed your stay with us while in Thunder Bay. As mentioned we are a full service hotel and we do have many great guest amenities. There are times when we will have online specials or when competitive rates can be found on line. In those cases... More

Inuvik, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed January 7, 2014

I used to love this hotel, beautiful pool for the young ones. Recently i discovered that I was paying 40% higher than what they were selling their rooms for through web services (expedia, travelocity, etc). I asked the management team about this and why they would not bring their room prices down to match the web services. They flat out... More

Was this review helpful? Yes 2
OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking time to review our property. I am glad that you enjoyed your stays with us in the past while in Thunder Bay. As mentioned we are a full service hotel and we do have many great guest amenities. There are times when we will have online specials or when competitive rates can be found on line.... More

Marathon, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 5, 2014

Stayed here with husband for a 2 day business meeting. Hotel room was very clean, bathroom has nice glass shower. However, many things leave a lot to be desired at this hotel: -Wireless internet (if it works) is embarrassingly slow. It failed to work in the meeting room we were in. So bad!!! Takes 5 minutes to load one email.... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Thank you for taking time to review our property. I am glad that you enjoyed our newly renovated rooms; we are receiving many great comments about the upgrades including the walk in showers. Great strides have now been made with our wireless offerings. Working with an IT provider we have relocated access points throughout the property for better coverage. We... More

Toronto, Canada
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 15, 2013

The good: service was outstanding. I've stayed at this hotel twice now. The women behind the front desk are always friendly and helpful. The conference rooms in the hotel are perfectly suitable for meetings. The bad: Rooms are dated, the hotel has very little nearby in terms of good places to eat/drink. The restaurant in the hotel is alright, not... More

Was this review helpful? Yes 1
STACY
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 14, 2013

Hotel was OK, and room was very clean. The restaurant was good and staff were nice. The only disappointing thing was that no alcohol was allowed in the pool area and if you wanted to visit with your friends and have a cocktail you had to sit in your room..

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Additional Information about Victoria Inn

Also Known As:
Victoria Hotel
Victoria Hotel Thunder Bay
Victoria Inn Thunder Bay
Victoria Inn Thunder Bay, Ontario
Address: 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
Location: Canada > Ontario > Thunder Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 32 hotels in Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Victoria Inn 3*
Reservation Options:
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