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Victoria Inn

3.0 of 5 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
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162 reviews from our community

Traveler rating
    24
    59
    40
    18
    21
See reviews for
58
25
3
38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (162)
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    (33)
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Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although this is an older building, the room itself was newly renovated and clean. There were several spots on the sheets (hair), but this cannot be helped (is often in the washer). Otherwise the beds were comfortable, although the pillows were HUGE, however the duvet cover was a nice touch. Had some problems with the sound of other people coming... More

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Mississauga, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

this is a good hotel. has been newly renovated, the washroom is huge. i didn't like the fact that the walls are paper thin and you can hear everything from the other rooms + all the rooms are joined to each other by a set of doors that have no noise isolation and you can hear everything in the room... More

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Thunder Bay
1 review
4 of 5 stars Reviewed 2 weeks ago

The room was clean and comfortable, though the thermostat did not seem to work properly. The staff was friendly and welcoming. The only inconsistencies were in the maid service. Sometimes we'd get enough towels, but not the bath mat, other times we'd get everything. Sometimes we'd get enough coffee and creamer/sugar packets, other times not. It was easily remedied, just... More

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Laura N Thank you for taking the time to review our hotel. I am glad you enjoyed your stay with us. At this time of year our heating system will sometimes override due to outside temperature. It needs to reach a certain temp before the heat will fire up much like your furnace at home. Sorry that this had... More

Winnipeg, Canada
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Overall, this hotel was clean, reasonably priced, but lacking in power outlets if you have a lot of devices. Be sure to bring a power bar. The restaurant, Chicago Joes had a great breakfast menu and you couldn't beat the price. I had the Denver sandwich and the wife had a clubhouse sandwich.

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello wpgrailfan Thank you for taking the time to review our hotel. when back in town please ask at the front desk or try our instant text communication and we can provide a power bar for those extra devices. It is a changing world and more and more we see people traveling with such devices. Perhaps this may be added... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night while in TB visiting family. I was impressed with several things, never having stayed at this particular hotel. My request to be put in a room well away from the busy pool and water slide was accommodated. The room was mostly quiet. I was able to adjust the temperature in the room myself. The room... More

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OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Toban41 Thank you for the kind review. I am glad that you found the hotel to your standards and that you were able to enjoy some of our recent upgrades. The showers and new bathroom layout make a huge difference in the rooms. We will look into the concern with the shower basin and thank you for sharing that... More

Cold Lake, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice hotel...the front desk staff were excellent...the manager was excellent and super helpful...the rooms are clean...if u have kids...they will love the indoor pool...if u sleep on the inside walls...u have access right to the pool from your room...but I would advise if u do not to have kids try to get an outer room... the ones... More

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Wispers2U Thank you for your kind review of the Victoria inn Thunder Bay and the kind remarks about our staff and management team. We are working hard to provide the best level of service in a hospitality setting. The pool is great for the kids and although pretty busy on the weekends most nights it is pretty quiet now... More

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I would recommend this hotel to anyone. The management has made some good changes overall for their guests. We have seen this hotel improve significantly past few years. It is a convention centre so check ahead of time if they are really booked. Food has been great and they have accommodated my do sons University Grad, some family birthdays recently... More

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Chuckie 1961 Thank you for your kind review of the Victoria inn Thunder Bay. I am pleased that you have noticed a great improvement in our hotel and the level of service we are providing. We have noticed a growth in both rooms and convention business and have received many positive reviews. We are working hard to continue this... More

Kenora
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed three nights at the Victoria Inn recently. We stayed in a renovated room and it was nice and clean. Was a little disappointed at check-in to see a hotel staff person arguing with another guest in front of us. Same staff member did not seem happy to be there while registering us. The pool area while older had... More

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Barb M Thank you for your kind review of our hotel. i am glad that you enjoyed the new room layout and the renovations. If you could, would you mind giving me a call regarding your matter at the front desk? 807 476 2700 Thank you, Raymond More

Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2014

My brother and I had a stay at Victoria Inn, on our way to Quetico Nationalpark. We had a late arrival, but everything was ready for us, the staff in the front desk was smiling and very helpful - we also checked out pretty early, but again everything was taking care off. The hotel is located very close to Thunder... More

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Lars S Thank you for the great Review. The front desk staff are pretty awesome and we get allot of great remarks about them. We hope you had a great time in Quetico National Park and plan to return both there and to the Victoria Inn. Raymond. More

Granville
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 2, 2014

We were traveling through and the rain forced us to stop early. We stopped here first and they had rooms available. The price was a bit on the high side but I suppose if you had children and they were able to use the water slide and pool area a lot then the value might be better. The room was... More

Was this review helpful? Yes
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Ron Thank you for the kind review, i hope we have the pleasure of hosting you again. Raymond N. More

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Additional Information about Victoria Inn

Address: 555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
Location: Canada > Ontario > Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Victoria Inn 3*
Number of rooms: 161
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Also Known As:
Victoria Hotel Thunder Bay
Victoria Inn Thunder Bay, Ontario

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