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Victoria Inn

555 Arthur Street West, Thunder Bay, Ontario P7E 5R5, Canada
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1 room 1 adult
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211 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Always a great stay at this hotel. It is well suited for family as well as business travelers. We have stayed there numerous times. The rooms are always clean and comfortable. Hotel personnel are absolutely amazing, always up-beat, friendly and helpful. In that regard, I wish to extend our sincere appreciation to Ray, Courtney, Carly and Victoria as some of... More 

Helpful?
Thank James A
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

I needed a hotel at very short notice, so booked this one through another travel app. Check-in was swift and hassle free. Staff was very pleasant and courteous. The hotel is 5 minutes away from the airport. You can find a decent choice of restaurants close by. Our room was clean and spacious. The only things missing were milk and... More 

Helpful?
Thank atonna
Dryden, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 18, 2015

Another great stay at this hotel. Stayed in their family suite with our kids. Highly recommend this room if looking for family friendly room with space. Our kids enjoyed the pool on three occasions. Renovations on hotel continue and have helped to create a modern feel to the hotel.

Helpful?
Thank Mike R
North Bay
Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed November 25, 2015

Spent a couple of nights here. My first room smelled bad. They moved me to a cleaner room and unfortunately all I could say is it was ok. The bed was comfortable. The bathroom is nice. Love the walkin shower and the soft thick towels. The restaurant is good to. I was also in an adjoining room and it was... More 

Helpful?
Thank 201priscillag
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello 201priscillag Thank you for staying with us here in Thunder bay and Thanks for taking the time to review the property. I am sorry that you did have some concerns during your stay and i am well pleased that my staff were quick to help once notified. We do work hard to offer a clean property and will take... More 

Travelers are raving about these Thunder Bay hotels

2 reviews
4 of 5 stars Reviewed November 15, 2015 via mobile

Friendly and helpful staff, I messaged the main desk an hour before our flight was due to arrive and they had transportation waiting for us by the time we got our luggage. Room was very good, very clean, nice to have a tub and shower. Hot tub felt awesome after a long day of traveling.

Helpful?
Thank Bert J
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Bert J Thank you for the great review. I am glad that the pager system worked well for you and that we were there and on time when you landed. I hope we have the pleasure of hosting you again when back in Thunder bay. R.N. More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 29, 2015

I had to attend a meeting there and after reading some of the reviews I decided to book a different hotel but changed back to it because weather was bad and didn't want to walk in the rain. I got good deal on room and showed up early . They accommodated me with a room right away. It was clean... More 

Helpful?
Thank parrob
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Parrob, I am glad that you decided to try us after all. we are pleased that you enjoyed your stay and hope to see you again when back in town. R.N. More 

Winnipeg, Canada
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 21, 2015

Spent a few nights there on business for a conference. Nice location close to the airport, many restaurants within walking distance (both fast food and more upscale places) and a 24 hour grocery store right next door. Bad part about the location is that because I was there the whole time, I didn't get an opportunity to really see much... More 

Helpful?
Thank Jim P
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Jim P, Thank you for the kind and informative review. We have discussed this in our division meeting and are resolving the small concerns. I am glad that you enjoyed your stay and wanted to let you know that we do provide all the catering including the restaurant in the hotel. I look forward to your return when in... More 

Winnipeg, Canada
1 review
4 of 5 stars Reviewed October 16, 2015

It was a nice experience we had a our 3 grandchildren with us so the room was a lil crowded. But with 2 queens and a cot we managed ok. The children love the water slide and spent a lot of time there. I enjoyed the pool as well and just sat around watching my babies have fun. So we... More 

Helpful?
Thank Karen M
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello Karen M, Thank you for your kind review. i am glad that you were able to enjoy your stay with your family and i hope that we will have the pleasure of hosing you again while in Thunder Bay. R.N. More 

Kelowna, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 29, 2015 via mobile

Room was horrible it smelled mouldy . There was hair all over the bathroom. Yuck.Very noisy! Pool looked nice and the restaraunt was ok. Food was alright but the service was terrible the waitress seemed to not want to be there. Would never stay here again

Helpful?
Thank racheowe
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello racheowe, Thank you for taking the time to review your stay. I am sorry that we did not meet your expectations. Perhaps you will stay with us again and we will be able to deliver a better stay. R.N. More 

Whitby, Canada
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 28, 2015

If you have kids, book a room that has a sliding door to the pool area. My grandkids didn't get out of the water for 5 hours - loved the water slide. You can get food from the onsite restaurant and eat it at the tables in the pool area. Breakfast was free for the adults but not the kids... More 

Helpful?
Thank nloughead
OntarioRay74, General Manager at Victoria Inn, responded to this review

Hello nloughead, Thank you for the great review. R.N. More 

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