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All 33 Thunder Bay hotels

Landmark Hotel

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1010 Dawson Road, Thunder Bay, Ontario P7B 5J4, Canada (Formerly Ramada Landmark Inn)
Landmark Hotel
Ranked #30 of 33 Hotels in Thunder Bay
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46 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Marathon, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Once again I found myself staying at the Landmark Hotel because of a medical emergency and once again I found the staff to be amazing! My stay lasted for 6 weeks (with my large dog) and the staff and management did everything they could to accommodate my needs. My room was clean and comfortable but the walls are pretty thin... More

Was this review helpful? Yes
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for your review. Our staff takes a lot of pride in helping our guests as much as we can. Going above and beyond has always been our strong point. With a lot of guests at the hotel for medical reasons, some for short term and long term, they become more than guests, they become life long friends. We... More

Burlington, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We arrived on Sunday Sept. 28. We had traveled 9 hours and just wanted a quiet place to sleep before another long journey. The woman at the front desk was friendly and we were given a room on the third floor (303). The room was dated but clean. The plug in the sink area was loose in the wall and... More

Was this review helpful? Yes 2
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for taking time to review the Landmark Hotel. We welcome all feedback. I apologize on behalf of your neighbours, and do wish you would have called our front desk staff, as we do have security in the hotel who are employed to respond to guest complaints. The morning starter, all though it is done at 8:00, could have... More

Manitoba, Canada
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed here in July on way to S Ont. for 1 night. Room was clean, in good condition, and we slept well after an enjoyable time at the pool/hottub. Dinner at the inhouse resturant was quite good, the server acted like an old friend. He showed us several of the works of art ( fabulous paintings by Manitoba artist Jeff... More

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mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you taking the time to review the Landmark Hotel. The positive remarks of your first stay is what we here at the Landmark Hotel are striving for, and are more than pleased to assist you in any way shape or form. By the sounds of your second stay, it was during the time of Thunder Bay's Exhibition Fair. This... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 27, 2014

Don't live in this hotel! I stayed here for a night, this is the worst hotel I've ever been in. The price is $109, but it's not as good as a $70 motel. The room is quite big and just beside the swimming pool, but don't be tricked by this, there is a strong smell of smoke in the room,... More

Was this review helpful? Yes 2
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for taking the time to review the Landmark Hotel on Tripadvisor. Please accept my apologies on behalf of the Management and staff. As unfortunate as it is, at time the guests rooms that are on the pool level can be loud, depending on the number of bathers using the pool area. Our pool area is closed at 11:00pm.... More

Toronto, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 11, 2014

ROOM 317 IS A DUMP AND MY WIFE AND i WERE DISCOURAGED WITH RESPONSE OF THE CLEANING STAFF AND DESK CLERK Unsanitary conditions include; WALL PAPER WITH SECTION COUT OUT. SCRATCHED PAINT ON BATHROOM DOOR FRAME Crayon smeared walls Holes on wall Stained frame of BED! Poor attitude of desk cleak who claimed I was "badgerring" her with my complaints... More

Was this review helpful? Yes 4
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Let me take the opportunity to thank you for reviewing the Landmark Hotel on Tripadvisor. I understand that you were displeased by the state of cleanliness. To my knowledge our staff came to clean the room in a timely manner. A new room was offered, which was declined. We are in the process of room renovations, I am certain that... More

Thunder bay on
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 29, 2014 via mobile

The room was dirty, stunk, the cart the brought out birthday party on had moulded food and was gross. Have pics of all mild around pool and in room. Told one price on phone than charged another when we went there to pay. Party food showed up 1 hour late and taste like crap same as cake as even the... More

Was this review helpful? Yes 4
Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 24, 2014

I check-in the May 23th, my room was smelling only cigarette smoke, the air was smelling cigarette smoke, my sweaters was smelling cigarette smoke during the full next day.....and it was a smoke free room, the shower had orange residues on many tiles..........no tk's when I left, no question if I had a good sleep.......... Never again sorry My name... More

Was this review helpful? Yes 5
Marathon, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 7, 2014

Third stay here because of medical appointments in Thunder Bay and we had to bring our dog... the shuttle to the hospital and back continues to be a great advantage to staying at this hotel... staff was very friendly and the hotel was clean... we had a different room this time, this room was updated, especially the bathroom. much nicer...... More

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mary m, Public Relations Manager at Landmark Hotel, responded to this review

Good Afternoon. I am very pleased to hear from our repeat customers. Thank you again for choosing the Landmark Hotel. We have always been a pet friendly hotel. We recognize the role that pets play for families, especially for those here for medical reasons. Again, we are pleased that the shuttle service was beneficial. The recently renovated rooms are coming... More

Northern Ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2014

I had stayed here previously and had not had a positive stay ( Like so many posters ) In Nov 2013, I had to stay here for a period of time, and in fairness, I had to leave this positive review. My room was on the ground floor at the back, with its own outside access to parking. The bathroom... More

Was this review helpful? Yes
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for taking the time to review the Landmark Hotel on Tripadvisor.. I am very pleased to hear that you enjoyed your stay with us. As you have experienced, the guest accommodations are undergoing renovation. It is our hope that we are able to complete them in a timely manner and to minimize any guest impact. Our staff is... More

Marathon, Canada
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed January 19, 2014

I just stayed in this hotel for nearly a week while my husband had surgery. My room was very clean except for the bathroom ceiling which had mold and needed a good scrubbing. If I overlook the very outdated décor I was quite comfortable. You could always see someone in the hotel cleaning something. My dog stayed with me and... More

Was this review helpful? Yes 1
mary m, Guest Relations Manager at Landmark Hotel, responded to this review

Thank your for staying with the Landmark Hotel and allowing us to facilitate your needs while in Thunder Bay. Thank you for recognizing our staff for their hard work and dedication, it is much appreciated. At current, some of the rooms on the main floor are under renovation, and should be complete within the next few months. I am glad... More

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Additional Information about Landmark Hotel

Address: 1010 Dawson Road, Thunder Bay, Ontario P7B 5J4, Canada (Formerly Ramada Landmark Inn)
Location: Canada > Ontario > Thunder Bay
Price Range (Based on Average Rates): $
Number of rooms: 106
Also Known As:
Landmark Hotel Thunder Bay, Ontario

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