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Landmark Hotel

1010 Dawson Road, Thunder Bay, Ontario P7B 5J4, Canada (Formerly Ramada Landmark Inn)
Landmark Hotel
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49 reviews from our community

Traveler rating
    3
    5
    7
    10
    24
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13
6
8
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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SASKATOON
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2015

Front desk staff were really friendly, as were other staff we ran into, but the whole place reeked of cigarettes and beer, even our room which was non-smoking. We paid as much as other hotels in town that had much better reviews. It looked ok from outside, pool looked nice from front desk but the rest was typical of a... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 11, 2015

Check in staff was amazing but the hotel room was dirty...people kept calling my room people were pounding on my door. Did not get any sleep and do not think i will return to this hotel! Did not use the pool or eat at the hotel. Honestly was scared staying there alone

Was this review helpful? Yes 3
Ottawa, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 3, 2015 via mobile

After an exhausting 13 hour drive pulled up to the first place that crossed my path on the Trans Canada highway heading east out of town. The whole place reeks of cigarettes & stale draft beer. There cooked eggs smashed into the hallway walls, nasty carpet stains everywhere & human fecies (unbelievable) outside where I parked my car. The room... More 

Was this review helpful? Yes 4
Marathon, Canada
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 6, 2014

Once again I found myself staying at the Landmark Hotel because of a medical emergency and once again I found the staff to be amazing! My stay lasted for 6 weeks (with my large dog) and the staff and management did everything they could to accommodate my needs. My room was clean and comfortable but the walls are pretty thin... More 

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mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for your review. Our staff takes a lot of pride in helping our guests as much as we can. Going above and beyond has always been our strong point. With a lot of guests at the hotel for medical reasons, some for short term and long term, they become more than guests, they become life long friends. We... More 

Burlington, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 1, 2014

We arrived on Sunday Sept. 28. We had traveled 9 hours and just wanted a quiet place to sleep before another long journey. The woman at the front desk was friendly and we were given a room on the third floor (303). The room was dated but clean. The plug in the sink area was loose in the wall and... More 

Was this review helpful? Yes 4
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for taking time to review the Landmark Hotel. We welcome all feedback. I apologize on behalf of your neighbours, and do wish you would have called our front desk staff, as we do have security in the hotel who are employed to respond to guest complaints. The morning starter, all though it is done at 8:00, could have... More 

Manitoba, Canada
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 24, 2014

Stayed here in July on way to S Ont. for 1 night. Room was clean, in good condition, and we slept well after an enjoyable time at the pool/hottub. Dinner at the inhouse resturant was quite good, the server acted like an old friend. He showed us several of the works of art ( fabulous paintings by Manitoba artist Jeff... More 

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mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you taking the time to review the Landmark Hotel. The positive remarks of your first stay is what we here at the Landmark Hotel are striving for, and are more than pleased to assist you in any way shape or form. By the sounds of your second stay, it was during the time of Thunder Bay's Exhibition Fair. This... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 27, 2014

Don't live in this hotel! I stayed here for a night, this is the worst hotel I've ever been in. The price is $109, but it's not as good as a $70 motel. The room is quite big and just beside the swimming pool, but don't be tricked by this, there is a strong smell of smoke in the room,... More 

Was this review helpful? Yes 3
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Thank you for taking the time to review the Landmark Hotel on Tripadvisor. Please accept my apologies on behalf of the Management and staff. As unfortunate as it is, at time the guests rooms that are on the pool level can be loud, depending on the number of bathers using the pool area. Our pool area is closed at 11:00pm.... More 

Toronto, Canada
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 11, 2014

ROOM 317 IS A DUMP AND MY WIFE AND i WERE DISCOURAGED WITH RESPONSE OF THE CLEANING STAFF AND DESK CLERK Unsanitary conditions include; WALL PAPER WITH SECTION COUT OUT. SCRATCHED PAINT ON BATHROOM DOOR FRAME Crayon smeared walls Holes on wall Stained frame of BED! Poor attitude of desk cleak who claimed I was "badgerring" her with my complaints... More 

Was this review helpful? Yes 4
mary m, Public Relations Manager at Landmark Hotel, responded to this review

Let me take the opportunity to thank you for reviewing the Landmark Hotel on Tripadvisor. I understand that you were displeased by the state of cleanliness. To my knowledge our staff came to clean the room in a timely manner. A new room was offered, which was declined. We are in the process of room renovations, I am certain that... More 

Thunder bay on
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 29, 2014

The room was dirty, stunk, the cart the brought out birthday party on had moulded food and was gross. Have pics of all mild around pool and in room. Told one price on phone than charged another when we went there to pay. Party food showed up 1 hour late and taste like crap same as cake as even the... More 

Was this review helpful? Yes 4
Montreal, Canada
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 24, 2014

I check-in the May 23th, my room was smelling only cigarette smoke, the air was smelling cigarette smoke, my sweaters was smelling cigarette smoke during the full next day.....and it was a smoke free room, the shower had orange residues on many tiles..........no tk's when I left, no question if I had a good sleep.......... Never again sorry My name... More 

Was this review helpful? Yes 5
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