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All 33 Thunder Bay hotels

Comfort Inn

2.5 of 5 Hotel   |   660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
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41%
Ranked #16 of 33 hotels in Thunder Bay
A recent review
4 of 5 stars reviewed 1 week ago
Linda J Copetown
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  • Reviews (67)
  • Photos (38)
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67 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Copetown
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very helpful and accommodating staff. This was our overnight stop on a trip through to Sask.. We had our dog and a load of furniture and appreciated the ground floor access. Clean, quiet accommodations, nice breakfast and we were off again in good time. Pricier than some but lots of little extras.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind review. It is always great to share the comments with my team! I do appreciate the mention of the friendliness and cleanliness of the hotel. This is certainly of the utmost importance to us! We hope to have the opportunity to welcome you back to our Comfort Inn! Best regards, Sherri Locke, CHA General Manager More

Mississauga, Ontario, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another stop on our cross-Canada drive. Great location near the highway since we were only stopping for the night. Also lots of restaurants within walking distance; it was good to stretch the legs. Hotel is very clean but did not have a fridge or microwave in the room and I like the fridge for my insulin. Nice staff. No problems.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments following your most recent visit with us. Should you be returning to the area, please do not hesitate to request a room with a fridge and microwave. Most of our rooms are equipped with this convenience, and we would have been happy to accommodate your request. Sherri Locke, CHA General... More

Banff, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

This chain hotel has been renovated and now seems a good deal. All the rooms have been redone top to bottom. Clean and comfortable and now well worth the Choice Hotels price of over a hundred dollars. Oh and they now have a complimentary HOT breakfast. With Eggs, sausage and bacon........mmmm

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our Comfort Inn. We are quite pleased with the results of our recent renovation...thanks for mentioning our hot breakfast also. We've enjoyed many great comments about all of our upgrades! I'm happy you enjoyed your visit with us, and hope to see you again soon! Best regards, Sherri Locke, CHA General Manager More

Thunder Bay, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

The renovations here made a huge difference! The lobby is bright, big and modern. The rooms look brand new. They have added a proper breakfast room, and a hot breakfast. The hotel was definitely in dire need of renovations, and they've done everything they needed to make it a good place to stay! I will go back again.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind review. I am pleased to know that you enjoyed your stay with us and that the renovations have impressed you. We are all quite excited to be offering such a great place to stay! I look forward to welcoming you back to our Comfort Inn. Best regards, Sherri Locke, CHA More

Golden, Canada
Top Contributor
97 reviews 97 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 23, 2014

The rooms are awesome. Everything is clean, comfortable, and convenient. The front desk staff, upon arrival, was lukewarm. Not the most friendly, chap. The complementary breakfast was convenient and the staff in the kitchen were great. When I signed out the young women at the front desk was friendly and helpful.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to make a note of your recent stay with us. I am pleased to know that our recent renovations have provided you with a great stay. I am sorry to read that the Guest Service Representative provided only a "lukewarm" reception for you. We certainly do strive for excellence for all of our guests.... More

Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 15, 2013

This is an old motel that hasn't done much recently to update itself. No frills in terms of fitness centre, or pool, one ice machine on the first floor, and a total of 4 seats in the "breakfast area" to sit down and eat. The breakfast itself was also poorer than other comparable motels. Our room was ok, but the... More

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave your comments regarding your most recent stay. I do recognize that our hotel is in need of some updates and I am pleased to advise that we are scheduled for a full renovation in early January 2014. This will include new guestroom carpets, wall coverings, furnishings, linen packages, and draperies. Additionally, we... More

Wisconsin
Contributor
19 reviews 19 reviews
17 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed October 16, 2013

We had an unexpected stay in Thunder Bay and needed a room for one night. After searching for rooms with 2 beds, this was one of the only options we had without spending more the 200 dollars. We still had to pay over 150 dollars for a room here which is very pricey for a VERY average room. Room was... More

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for the staying with us while you were in Thunder Bay. I understand you concern regarding rates in our city, and would like to assure you that we are very competitively priced for our area. Thank you for mentioning the cleanliness of our guestrooms. We do take great care to ensure our rooms are well appointed and welcoming... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 26, 2013 via mobile

Although the hotel had a mix up on my check-in by charging me a no show as the booker messed up the dates, the morning staff quickly refunded it. Rooms were average, breakfast was tasty but crowded as they serve in the main lobby. Overall not a bad place to stay

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments. I am pleased to know that our staff were helpful in resolving the reservation mix up. I know our lobby area does become congested during our breakfast hours, and am pleased to advise that we are scheduled to be adding a full breakfast room during our pending renovations. In the short-term, we do offer breakfast... More

Sudbury
Top Contributor
52 reviews 52 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 21, 2013

We stayed here on a trip around Lake Superior. The location is central and the room was clean and comfortable. We appreciated the pet-friendly option. Breakfast included a wide selection to please any taste.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind words! We certainly do appreciate hearing that you were pleased with your accommodations, and our breakfast offerings. We hope to see you back as our guest, next time you visit the city. Best regards, Sherri Locke, CHA General Manager More

High Level, Canada
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 11, 2013

My family and I drove across canada from Ontario to alberta. This was our 2nd stop, after two LONG day of driving. When I arrived they didnt have the right credit card information I had booked on the phone with. And insisted I shouldnt "book online". which I did not do. As soon as I got up to the desk... More

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

I am certainly disappointed that you were unhappy with your stay at the Comfort Inn, Thunder Bay. We always try to accommodate our guests traveling with pets in groundfloor rooms, however, I understand we were completely sold out and unable to do this for you. I do apologize that there were other guests in the parking area who made inappropriate... More

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Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Phone Number:
Location: Canada > Ontario > Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn

38 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 
Number of rooms
80

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