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Comfort Inn

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660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
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Comfort Inn
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100 Reviews from our TripAdvisor Community

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Traveler rating
    16
    23
    27
    23
    11
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17
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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    (22)
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Chilliwack, Canada
Level Contributor
13 reviews
9 hotel reviews
4 of 5 stars Reviewed 1 week ago

They don't call Thunder Bay, Thiunder Bay becasue it is always sunny. Our experience was a raher wet one but the hotel did its best to keep us happy. The staff was genuinely pleasant and sympathetic to our situation (bikers on a tour). The wet weather did give us a chance to meet a few more people than we would... More 

Was this review helpful? Yes
cn307, Manager at Comfort Inn, responded to this review

Thank you for taking the time to comment on your recent stay at our Inn. We certainly do appreciate the great ratings! Sorry to hear the weather was wet during your stay with us. Please call us for any future reservations that you require, hopefully we'll have sunny skies! More 

Amsterdam, New York
Level Contributor
110 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall this was a good experience but the hotel is very expensive for what it is. It is an old-style Comfort Inn hotel, and a pretty large one. Unfortunately there is no elevator and we were on second floor. Not ideal with the dog. The place shows its age somewhat but everything was clean and the beds were very comfortable.... More 

Was this review helpful? Yes
cn307, Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Sherry Smith Assistant General Manager More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My niece and I stayed here for one night on our way through town. The hotel was conveniently located close to the Transcanada Highway. There are a lot of different restaurants within a short distance. The hotel itself was clean but the doors do not block out any sound at all, people walking down the hall sound like they are... More 

Was this review helpful? Yes 1
Barrie, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed 2 nights at the Comfort Inn in Thunder Bay and were very impressed! The room was very clean and spacious and the bed was very comfortable. Clerks at the front desk were extremely helpful and friendly. Breakfast in the morning was an added bonus. Hot eggs, bacon and sausage as well as cold cereals, bagels, muffins etc. We... More 

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for sharing your experience and comments regarding your recent visit to the Comfort Inn, Thunder Bay. It is always a pleasure to share these comments with our team. We look forward to welcoming you back again! More 

Quebec City, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I was not not impressed by the reception we had ! Our room had been paid for and we were asked to show our driver's license and leave our credit card number! The room smelled like an old rug... But it was ok clean. I had to wipe the top of the chest of drawers (greasy). The view was mediocre,... More 

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments. Please be assured I have discussed your comments regarding the room condition with our housekeeping staff, as this is certainly not indicative of our usual high standards. Although your guestroom was prepaid, it is standard practice for suitable identification to be required for every guestroom registered to a hotel. We do hope to welcome you... More 

Newburyport, Massachusetts
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Not great, but not bad; more than adequate. Proximity to Trans=Canada highway was excellent, but the downside of that is a busy highway out front. Naxos, a good Greek restaurant is within easy walking distance, I ate there both nights I was at the Comfort Inn.

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

I am happy to know you enjoyed Naxos Restaurant! We often refer our guests here, and have never had anything but great comments! More 

Ottawa, Canada
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Travelling through Thunder Bay and stayed here for one night. It is not in the safest feeling area, I was a bit worried about our car all night. There is no elevator, even though there are only two stories it's still no fun carrying up your luggage. Room was spacious and clean. Bed was a bit hard for our taste.... More 

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments following your recent visit with us. The Guest Service Representatives are always happy to assist our guests with luggage, whether a guest is going to our second floor or main floor...please never hesitate to ask! I recall our breakfast area was exceptionally busy during your visit. Generally it is staffed by 1 attendant, but a... More 

Winnipeg
Level Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 28, 2015

This motel is alright and thought I would give it a try on this trip through Thunder Bay. The room is clean and comfortable. The breakfast is hot and better than the usual continental but they have a lady counting wafer thin bacon. All-in-all I would recommend this motel.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your recent stay with us. I am pleased to know that you enjoyed our hot breakfast offerings. We do prefer to serve the eggs and bacon/sausage to ensure the quality is maintained and every guest is provided with a hot breakfast. We hope to welcome you back again! More 

Winnipeg, Canada
1 review
3 of 5 stars Reviewed June 25, 2015

Travelling west, stayed one night at this hotel. Room was large, clean, comfortable. Breakfast was included, not fancy but filling with sausage patty, scrambled eggs plus make your own toast, waffles etc. Only complaint was no elevator.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your review following your recent visit. I am pleased to know that you enjoyed your stay with us, and hope we will have the opportunity to welcome you again soon! More 

Winnipeg
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 23, 2015

Had a 2nd for room with a single queen sized bad. Loads of room for the mini fridge, microwave and sofa. My room faced east, but there was a corugared steel was blocking any view except the sky. Still the room was removed from street noise. The hotel is on a busy intersection and close to the airport. Breakfast was... More 

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your personal comments regarding your recent visit with us. It is always a pleasure to share positive comments with our team. We hope to welcome you back again soon! More 

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