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All 33 Thunder Bay hotels

Comfort Inn

2.5 of 5 Hotel   |   660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
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41%
Ranked #14 of 33 hotels in Thunder Bay
A recent review
4 of 5 stars reviewed yesterday
Charls0077 Quebec, Canada
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  • Reviews (73)
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73 people have reviewed this hotel

Traveler rating
    12
    16
    18
    16
    11
See reviews for
13
17
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Quebec, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is expensive but its clean and professionnal. The room are great .Sometime its better to pay a little bit more for be well. If you come here with your wife dont bring her to Airlane hotel , bring her here and you'll keep her love.

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St. Albert, Canada
Contributor
20 reviews 20 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

On a recent trip from Toronto I made a reservation for a ground floor thinking I would have a room when I arrived. How wrong I was!!! On arrival at 11:45 p.m. I was told that my reservation was cancelled and the room re-sold. WHAT? After a great deal of loud conversation, I was informed that there was one room... More

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Winnipeg
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well located for travelling through/around Thunder Bay as it is right off of the main highways and close to the airport. Note that we did not hear any planes, even though it is on a flight path. Yes it is average in terms of décor or amenities, but the check in staff (Amanda) was ready for us,... More

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind review of our hotel. It is always a pleasure to know that we have provided great guest services! I have shared your comments with our team here at the Comfort Inn. I do hope we will have the opportunity to welcome you and the dogs back to our Inn! Best regards, Sherri Locke, CHA More

Toronto
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived around 7pm after a long drive from Winnipeg - there were 3 other check-ins at the same time, keys were not pre-set so it took some time to check in and make all the keys Room was on second floor (no elevator) which was alright considering we had small suit cases Room was on the smaller size with fridge... More

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your review of our hotel following your recent stay with us. I'm am sorry that you found the room to be in need of further housekeeping. I have addressed this with our housekeeping team, as this is certainly not indicative our our usual high standards of guestroom cleanliness. I do hope we will have the opportunity to... More

USA
Top Contributor
207 reviews 207 reviews
53 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: The beds were decent, the TV was nice. There were enough outlets for all of our charging needs. The continental breakfast included waffles from a wafflemaker. Cons: Could have been cleaner: there was a lot of dust, and we found a candy wrapper behind the desk.

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your most recent visit with us. I'm sorry that you found your room to be dusty and our housekeeping staff missed a candy wrapper in the room. We certainly do strive for higher standards than this. I certainly do hope that you will consider staying with us in the again! Best regards, Sherri Locke,... More

Hamilton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Don't let the exterior fool you - the interior has been very nicely renovated and was delightful to stay in. Prices seemed a bit high, but apparently on par with the area, and in the end it was worth it. The room was quiet and comfortable, the breakfast and breakfast areas were very pleasant, and the staff were friendly and... More

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your kind review on Trip Advisor. It is great to know that we are successful in satisfying out guests. Thanks for mentioning our recent renovations, and I am pleased you had time to enjoy our full hot breakfast prior to your departure. We hope to see you again soon! Best regards, Sherri... More

Copetown
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2014

Very helpful and accommodating staff. This was our overnight stop on a trip through to Sask.. We had our dog and a load of furniture and appreciated the ground floor access. Clean, quiet accommodations, nice breakfast and we were off again in good time. Pricier than some but lots of little extras.

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for your kind review. It is always great to share the comments with my team! I do appreciate the mention of the friendliness and cleanliness of the hotel. This is certainly of the utmost importance to us! We hope to have the opportunity to welcome you back to our Comfort Inn! Best regards, Sherri Locke, CHA General Manager More

Mississauga, Ontario, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 7, 2014

Another stop on our cross-Canada drive. Great location near the highway since we were only stopping for the night. Also lots of restaurants within walking distance; it was good to stretch the legs. Hotel is very clean but did not have a fridge or microwave in the room and I like the fridge for my insulin. Nice staff. No problems.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to post your comments following your most recent visit with us. Should you be returning to the area, please do not hesitate to request a room with a fridge and microwave. Most of our rooms are equipped with this convenience, and we would have been happy to accommodate your request. Sherri Locke, CHA General... More

Banff, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2014

This chain hotel has been renovated and now seems a good deal. All the rooms have been redone top to bottom. Clean and comfortable and now well worth the Choice Hotels price of over a hundred dollars. Oh and they now have a complimentary HOT breakfast. With Eggs, sausage and bacon........mmmm

Was this review helpful? Yes 1
cn307, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our Comfort Inn. We are quite pleased with the results of our recent renovation...thanks for mentioning our hot breakfast also. We've enjoyed many great comments about all of our upgrades! I'm happy you enjoyed your visit with us, and hope to see you again soon! Best regards, Sherri Locke, CHA General Manager More

Thunder Bay, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

The renovations here made a huge difference! The lobby is bright, big and modern. The rooms look brand new. They have added a proper breakfast room, and a hot breakfast. The hotel was definitely in dire need of renovations, and they've done everything they needed to make it a good place to stay! I will go back again.

Was this review helpful? Yes
cn307, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind review. I am pleased to know that you enjoyed your stay with us and that the renovations have impressed you. We are all quite excited to be offering such a great place to stay! I look forward to welcoming you back to our Comfort Inn. Best regards, Sherri Locke, CHA More

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Additional Information about Comfort Inn

Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Phone Number:
Location: Canada > Ontario > Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
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Also Known As:
Comfort Hotel Thunder Bay
Comfort Inn Thunder Bay, Ontario
Thunder Bay Comfort Inn

38 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Comfort Inn Thunder Bay is a 100% Smoke-Free hotel with newly renovated front desk, lobby area with fireplace and business centre. All guestrooms feature new carpet, drapes, bedding, bathroom vanity and floor tile. Additional room features include a 32 inch flat screen tv, fridge, microwave, ergonomic chair and free Wi-Fi. Relax in our spacious new breakfast room and enjoy a free full hot breakfast featuring eggs, bacon or sausage, waffles and more. Located 5 minutes driving distance from the Thunder Bay Intl Airport (YQT) and in close proximity to Arthur Street Marketplace, Regional Health Sciences Center and Lakehead University. We are pet-friendly and offer ground floor rooms with patio. ... more   less 
Number of rooms
80

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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