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Thunder Bay

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Hotel class 2.0 of 5
660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
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Reviews you can trust

50% Recommend
3.0 of 5 stars 7 reviews
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never again!
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1 of 5 stars
haggishound   1 contribution
ontario
Sep 7, 2009 | Trip type: Business
1
person found this review helpful

I should have know by the broken sign outside! This place was old and needs to be demolished and started again! The clerk must of had a bad day because it carried over to the evening.It cost us $125.00 for one lousy night, do yourself a favour and go across the street to the BEST Western .... now thats a... more

Management response from
cn307, General Manager

I am truly sorry you were displeased with your stay with us at the Comfort Inn, Thunder Bay. We certainly do take all guest comments very seriously and would have appreciated the opportunity to satisfy you while you were our guest.

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4 of 5 stars
jacqsav   1 contribution
Murillo
Oct 14, 2008 | Trip type: Couples

We had been travelling for a long time and distance and found the staff here to be the friendliest we'd encountered from Alberta to the maritimes! They all did everything they could to make sure we were happy, comfortable and well taken care of! Breakfast was more than the standards...and no sugary donuts to get the day off to a... more

Management response from
cn307, General Manager

Thank you so much for your kind comments! I was pleased to know you enjoyed your stay as our guest and enjoyed the city as well. ps..Yes, Kakabeka Falls is definately worth the short drive!

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4 of 5 stars
Sexy_Mamma_Rue   2 contributions
Winnipeg, MB
Nov 3, 2007 | Trip type: Couples

We were very pleased by Comfort Inn Thunder Bay. The staff was warm and welcoming. My husband and I did not expect much from the breakfast, assuming just doughnuts and coffee, because it is free. However there was so much more with oatmeal, eggs and waffles. We were only planning to stay one night, but when my husband asked about... more

Management response from
cn307, General Manager

Thank you for your comments. I am happy to know the staff was warm and welcoming...we do pride ourselves on our guest service. Our guestrooms are now featuring complimentary high speed wireless internet services as well large flat screen televisions for your in room entertainment.

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1 of 5 stars
Tripz08   1 contribution
Canada
Jul 28, 2007 | Trip type: Business

So for my business my team and I have been to over a dozen Confort Inn loactions stretching from B.C to Ontario. This hotel we had even previously stayed at and foud it adequate. However, the second time around the front desk employee (Terri - a guy in his mid thirties) said we did not have a company account. Now... more

Management response from
cn307, General Manager

Thanks for your comments and I do apologize for the confusion regarding the billing of your group. We are always more than happy to pre-approve billing for an individual or group.

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3 of 5 stars
WorldWideTraveler   27 contributions
IL
Aug 4, 2005
1
person found this review helpful

Stayed at the Comfort Inn for two nights and found it very nice. We've stayed a number of time in Canada at Comfort Inns (by Journey's End) and they are all exactly identical down to the charge for the in-room water and the $2.99/person for breakfast. I agree with the other reviewer that these charges should be dropped due to... more

Management response from
cn307, General Manager

Thanks for your comments...we certainly do appreciate your feedback. We are no longer charging any fee for our breakfast, and in fact, we have expanded our offerings for our Comfort Sunshine Breakfast. We have also replaced all pillows with a new, incredibly comfortable, larger pillow. These new pillows are so comfortable, we receive many requests to sell them to guests!

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1 of 5 stars
pika78   4 contributions
Nov 23, 2004
7
people found this review helpful

The room was 112.00 cdn and for that we only got two double beds, not even queen size. But I do have to say that the room was fairly clean. There was a bottle of water in the room and we thought that was a nice touch, until we saw that they wanted to charge you two bucks if you... more

Management response from
cn307, General Manager

Thanks for your comments...I was sorry to learn your experience with us was less than positive. Unfortunately, I did not have the opportunity to speak with you while you were our guest. The charge for the continental breakfast has been removed - in fact, our breakfast has been expanded to include many new options. Our internet access has also been...

Confortable
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4 of 5 stars
Nerthe   9 contributions
France
Sep 19, 2009 | Trip type: Family

Logement fonctionnel, propre, sans surprise. Petit déjeuner classique. more

Management response from
cn307, General Manager

Merci pour votre informacion!

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Comfort Inn Also Known As

  • Comfort Inn Thunder Bay
  • Thunder Bay Comfort Inn
Address: 660 W. Arthur St., Thunder Bay, Ontario P7E 5R8, Canada
Thunder Bay Hotels Comfort Inn
3.0/5.0
7