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BEST WESTERN Crossroads Motor Inn

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655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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1 room 1 adult
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BEST WESTERN Crossroads Motor Inn
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240 Reviews from our TripAdvisor Community

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Thunder Bay, Canada
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed here numerous times over, the last three years and it is my favourite place in Thunder Bay to stay due to the quietness, location and service. Recently, we went to California and stayed here both the night we left and the night we returned. We asked if we could leave our vehicle for the 10 days and... More 

Helpful?
Thank fishingdavep
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to review our hotel. Due to the size of our parking lot, we are unable to offer the "Park n Fly" option all of the time. We have to consider the occupancy forecasts as well as the number of guests that we have already allowed to leave there vehicle. We don't want a full... More 

skii26
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are amazing; and you will get nothing but first class service. I was there for 3 days on business and they will do nothing but take care of your needs. It's a reasonable budget. Coffee machine (free) on the main floor, the internet was super fast (I run an ad agency and can attest it was trustworthy and... More 

Helpful?
Thank skii26
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to review our hotel. We have recently upgraded our internet and am pleased that our money was well spent. We are in the initial stages of a 3 year design upgrade program. This will include outside painting and design changes, Landscaping, upgrades to our lobby and breakfast area, , new hall carpets as well... More 

Sioux Lookout Ontario
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

This is my favourite place to stay in Thunder Bay. It's close to the airport, the rooms are clean and comfortable, the staff is always pleasant, and the included breakfast is very much appreciated. They do not have an airport shuttle, but will pay for your cab if you ask at the desk.

Review collected in partnership with Best Western

Helpful?
Thank Northoffifty
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Really nice room, decent continental breakfast. Could use a few more non processed options. Staff is exceptionally friendly, even provided a taxi chit to airport! Really go out of their way for you. Would definitely stay here again. Great location close to airport.

Helpful?
Thank Mark M
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to review our hotel. We are always looking for items to make our breakfast better. We hope to see you back again soon. Stuart, GM More 

Saskatoon, Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 31, 2015

After a 9 hour drive, I was really looking forward to a much needed night's sleep. This was not to be, as the mattress was as hard as a rock and the pillows were the cheapest quality I have seen in a long time. Tossed and turned half the night. Would not stay there again.

Helpful?
1 Thank DonN099
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to comment on our hotel. It is comments like yours that give us the opportunity to make changes. I am sorry that the mattress did not meet with your approval. We have had guests that like our mattresses so much that they have purchased mattresses identical, through us for their homes. Stuart, GM More 

Nipigon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 16, 2015

As usual, we enjoyed our stay at our home away from home. Close to many restaurants, the Airport and good access to the rest of the city. They have kept up with renovations and serve and excellent complimentary breakfast. Price is very good and the quality is perfect.

Review collected in partnership with Best Western

Helpful?
1 Thank JohnnyZ2
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for continuing to stay with us, while in Thunder Bay. As you said, we strive to continually maintain an excellent hotel. We are just in the initial stages of a 3 year design upgrade program. We have met will the designers, and will be repainting the outside of the building, adding landscaping, changing the entrance way, redoing our... More 

Bradford West Gwillimbury, Ontario
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 10, 2015 via mobile

This hotel is rather old but they have done some good updating and do a good job of keeping it well kept and clean. The exercise room is outdated but has everything needed. There is also a decent running trail just down the road. Lots of fast food and grocery store near by. Rooms have a fridge and microwave. The... More 

Helpful?
Thank woodroffec
Spruce Grove
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed December 3, 2015

Very good accommodations, clean, comfortable room but the bed was a little too hard for my liking. Staff very friendly and helpful. Breakfast is good overall except the sausage, which was like not very tasty, however the bacon days made up for it.

Review collected in partnership with Best Western

Helpful?
Thank Daryl N
Stouffville
Level Contributor
64 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed November 26, 2015

A very nice place to stay. Very comfortable and close to the airport. The staff were super friendly and accommodating. They even helped me with a minor problem that I was unaware of with my booking. Will definitely stay again when in town.

Helpful?
Thank Grant K
Morrisville, Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2015

Booked in a rush and staff were really helpful. NIce walking path right behind hotel that follows the river, through park, golf course, college grounds. Convenient to highway yet quiet. Breakfast is included and there is a fitness room. Close to new hotel and very comfortable mattresses.

Review collected in partnership with Best Western

Helpful?
1 Thank MontyYinger
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