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BEST WESTERN Crossroads Motor Inn

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655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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BEST WESTERN Crossroads Motor Inn
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209 Reviews from our TripAdvisor Community

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Traveler rating
    73
    89
    34
    7
    6
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46
56
16
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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    (209)
  • Mar-May only
    (42)
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    (92)
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    (32)
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Trail, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Had a pet friendly room, but was disappointed when compared with other BW , not as clean as I have come to expect with BW and the breakfast did not have the normal variety but it was a busy morning so maybe it was just my timing. Staff was friendly good for a one night stay only. Two doors one... More 

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Minneapolis, Minnesota
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Despite the hotel being at a busy intersection (and the airport being nearby), I was pleasantly surprised by how totally quiet it was, and got a kick out of watching the airplanes (again, didn’t hear them). If you get a room on the first floor, it will have an outside entrance as well as an inside entrance which the outside... More 

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Holly, Michigan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Completely up to standard fluffy bed, lots of pillows, plenty of towels, great water pressure, good breakfast provided and friendly staff. A good stopping place on our way through. Near the highway, plenty of food choices. All in all convienent.

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Dryden, Ontario, Canada
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was reserved online. No problems at check in/reservation when arrived. Room is very nice and updated. Have a follow up reservation on my return trip. Parking provided, motel is safe, clean and well maintained. Recommend this motel highly. Morning breakfast is also provided and has overall, a nice selection.

Review collected in partnership with Best Western

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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This Place was comfortable enough and it was also clean and friendly. It was also Pet friendly which was important and why we stayed there. There was nothing much around there to do or eat but it works if you are just passing through town for the night as we were.

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Tillsonburg, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Front desk service is mediocre. Had to ask for our bill and wait while they prepared and printed it the next morning. I asked for the bill to be sent to me via e-mail rather than standing there waiting but they were very vague about being able to do this. In any case, I never received the e-mail so I... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying at the Crossroads Motor Inn. I am sorry that the internet was acting up during your stay. We are scheduled to upgrade our system this week. We currently have 3 access points ( boosters) in each hall, We will have 5 per floor by the end of the week. Our feed from the cable company will... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a very comfortable stay here. The rooms were clean, and the complementary breakfast was more complete than a continental. It is extremely well-placed for getting about to the various sites in the Thunder Bay area, being less than a minute off of highway 61, however the wifi was deplorable. I would absolutely stay here as a tourist, but would... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying with us, and for taking the time to post a review. The wi-fi in our building has been a problem lately that we hope to have fixed. On Friday, Previously we had 2 x 100 mb Shaw Cable internet feeding our in room Wi-fi, with 3 access points per floor. We found that it was insufficient.... More 

Minneapolis, Minnesota
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the best Best Western we've been to. The staff was helpful, pleasant and there. The room was superb. Clean, high quality linens, bedding, all in great condition. Despite being in the flight path of the Thunder Bay airport, and on a very busy roadway, the room was very quiet. Ours was located at street level and had two... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying at the Crossroads Motor Inn, while in Thunder Bay. We are very pleased that you have enjoyed your stay with us, and hope that if you are in Thunder Bay again, you choose us again. We hope to see you again soon. Stuart, GM More 

Thunder Bay, Canada
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hadn't stayed here before, when going "to town", but decided to give it a try as I had a $50 off certificate. Very glad we did (finally) stay here. We had a great stay. Was not bothered by traffic noise (3rd floor), even though we were on the street side. A couple of items were "out" (the first day) when... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying at the Crossroads Motor Inn, while in Thunder Bay. We are very pleased that you have enjoyed your stay with us, and hope that if you are in Thunder Bay again, you choose us again. We hope to see you again soon. Stuart, GM More 

Sioux Lookout
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at the motel a few times ,some of the staff have changed but they seem to hire nice desk staff with great personalities and very knowledgeable and friendly. Stayed there on the trip in and had Lisa on checking in, she was very helpful and could see she enjoyed her job. On return a week later Sara was working... More 

Was this review helpful? Yes
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for returning and for taking the time to post a review of our hotel. We always like to see guests back time and time again. I am pleased that our staff was helpful and able to enhance your stay with us. We hope to see you again soon. Stuart, GM More 

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