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BEST WESTERN Crossroads Motor Inn

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655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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BEST WESTERN Crossroads Motor Inn
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201 Reviews from our TripAdvisor Community

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Traveler rating
    70
    87
    31
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    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thunder Bay, Canada
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Hadn't stayed here before, when going "to town", but decided to give it a try as I had a $50 off certificate. Very glad we did (finally) stay here. We had a great stay. Was not bothered by traffic noise (3rd floor), even though we were on the street side. A couple of items were "out" (the first day) when... More 

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Sioux Lookout
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the motel a few times ,some of the staff have changed but they seem to hire nice desk staff with great personalities and very knowledgeable and friendly. Stayed there on the trip in and had Lisa on checking in, she was very helpful and could see she enjoyed her job. On return a week later Sara was working... More 

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manitouwadge, on canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This wasn't my first stay but it had been 6 years since the last. This time I made sure to take note of all the little things I loved about it. First, check in staff was awesome. She was humorous and welcoming. We had a room on the backside of the building. Walk in ground level. First thing I noticed?... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for choosing the Best Western Crossroads Motor Inn. We appreciate your kind comments and are very please that you have made us your hotel of choice while staying in Thunder Bay. We look forward to your return. If we can be of any assistance, please do not hesitate to give me/us a call. Stuart, GM crossroadsbw@shaw.ca 807-577-4241 or... More 

South Pasadena, California
Level Contributor
101 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night in this motel June 2015 on way from Wisconsin to Sault St Marie Ontario on our Lake Superior circle drive. The location is ideal and easy to find. About 5-10 min to downtown. The Hotel, room, bath, linen are exceptionally clean. Staff is supper friendly. Breakfast was good and complementary. 24 hr coffee was very helpful.... More 

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for your kind words. We do pride ourselves on the cleanliness of our hotel and try to provide a number of breakfast options. The recent addition of more hot items ads to the required Continental Breakfast. Please return to visit, on your next trip through Thunder Bay Stuart, GM More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really appreciate the friendliness of staff at this property along with the cleanliness of the rooms. The hotel's internet service is top notch and the hot breakfast was a pleasant surprise with the quality of food offered. Highly recommend this hotel to anyone staying in Thunder Bay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for choosing the Best Western Crossroads Motor Inn. We appreciate your business as well as the time you spend on the review. We recently upgraded our internet service. It is nice to see that the money must have been wisely spent. We have added a number of hot items to our required Continental Breakfast, and recently added a... More 

Toronto
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had made a reservation elsewhere and then read some reviews here at TripAdvisor, quickly changed my plans. Hotel was very conveniently placed, a basic clean comfortable room and a breakfast that was hot, plentiful and fit the bill. It was a simple and reasonable spot for an overnight stop.

Was this review helpful? Yes
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for changing your hotel reservations and staying with us. We take pride in our hotel and thank you for your kind words. We hope to see you again soon. Stuart, Gm More 

Saskatoon, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed two nights at the above hotel and the service we received was great once again. We were welcomed both times upon our arrival. The rooms were cleaned and ready for us. They even made it easy for us since we travelled with a small pet this time around. They had treats for her. So cool. The easy access... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying with us, and for taking the time to write a review. They say that breakfast is the most important meal of the day. I am please that you enjoyed ours. We take pride in the cleanliness of our hotel, and hope that you and your pet return to us soon. Stuart, Gm More 

Charlottetown, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Arrived at 8:15 pm after driving for 13 hours to find that our room was not ready. Desk clerk offered various excuses for this - late check-out in the room, housekeeping staff very busy. We had made our reservation a week in advance. As the hotel was full and people were being turned away, we decided not to make a... More 

Review collected in partnership with Best Western

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Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

I am very sorry that there was a delay checking you into your room. Normally we have all of our hotel rooms cleaned by the 2 pm check in time. Unfortunately on this date, we had some challenges which ended up in your 15 min delay in checking in. Please contact me to discuss this further. Stuart, Gm crossroadsbw@shaw.ca or... More 

Sioux Lookout, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff from Manager, Front Desk to Housekeepers and Maintenance, are all very friendly and welcoming. The hotel is always clean, as well as up to date on all their amenities. I would recommend this hotel to anyone staying in Thunder Bay for Business or Pleasure. Wonderful place to stay!

Review collected in partnership with Best Western

Was this review helpful? Yes
Toronto, Canada
Level Contributor
79 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay again at this location due to the good service rec'd from previous visit. They accommodate to the best of their ability. Good and clean rooms. As the breakfast was complimentary - it was decent. The staff is great and warm.

Was this review helpful? Yes
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for returning to the Best Western Crossroads Motor Inn. It is very gratifying when guests come back time and time again. We welcome any suggestions for improvement. Please come back and see us again soon. Stuart, GM More 

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