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BEST WESTERN Crossroads Motor Inn

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655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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BEST WESTERN Crossroads Motor Inn
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179 reviews from our community

Traveler rating
    56
    84
    28
    7
    4
See reviews for
40
46
13
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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balmertown, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

Quick check in and check out. Clean and in the right location. Breakfast is good, room could be bigger but staff is friendly and helpful. Lots of parking and if you have a trailer park in the back no problem.

Review collected in partnership with Best Western

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ottawa
2 reviews
5 of 5 stars Reviewed 1 week ago

Helpful, polite and extremely hospitable, Excellent full breakfast. Front desk most helpful, smiling, and there to assist in every way. In summary, left nothing to be desired. Great value for our money. Handy to airport.

Review collected in partnership with Best Western

Was this review helpful? Yes
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to review our hotel. I am very pleased that you stayed at the Best Western Crossroads Motor Inn, while you were in Thunder Bay. We hope that you will return in the near future. Stuart, GM More 

Hanwell
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Front desk staff are great, friendly and professional. Rooms are clean and well appointed with comfortable furniture. Beds are comfortable and bathrooms are spacious and clean. Breakfast is well set up, lots of choices both hot and cold and an attendant constantly verifying the layout. Lots of amenities in the immediate area and the hotel covers transport to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Ian: Thank you for making the Best Western Crossroads Motor Inn, your hotel of choice while staying in Thunder Bay. It is always gratifying to see a familiar face, time and time again. Thank you for the review, it is much appreciated. Stuart, GM More 

Dryden, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Very clean, quiet hotel with pleasant staff. Have stayed in this hotel many times and have always been pleased with the comfort and service. Would highly recommend staying here while visiting Thunder Bay.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for returning to the Best Western Crossroads Motor Inn. We really appreciate you taking the time to comment on our hotel. We hope to see you again soon. Stuart, GM More 

SIOUX LOOKOUT
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Weather caused some issues with my trip that resulted in an unplanned stay with a very late check-in and very early checkout. Both hotel employees that I dealt with were pleasant and efficient. The taxi service that the hotel uses for airport shuttles worked very well, as there was no waiting for a scheduled shuttle. I always try to book... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying with us, and for taking the time to complete a survey. We value our customer comments, and their suggestions, so that we can continually improve. I hope you had a chance to enjoy our complimentary breakfast before you had to leave. We hope to see you again the next time you are through Thunder Bay. Stuart,... More 

Mississauga, Ontario
Top Contributor
69 reviews 69 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is very close to the airport and has great views of planes taking off and landing. There is little or no noise as the place is well insulated. The staff were friendly and accommodating and the room was clean and neat. The hotel is also next to two major roads which can be used to get anywhere in... More 

Was this review helpful? Yes 1
Toronto, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very close to the airport. We did not hear any noise from the airport/planes. There are a lot of restaurants close by including a major Grocery store. We visited the city for two days and just stayed there for one night. Our room was nice and clean. The staff at here is very nice and helpful. We... More 

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying at the Best Western Crossroads Motor Inn. We really appreciated the time it takes to respond to these sites. The information/comments we receive from these assessments allow us to keep improving. We hope to see you again soon. Stuart, GM More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have stayed in many hotels in Thunder Bay....By far this hotel is the best.....the counter staff are very knowledgeable and helpful. Morning complimentary breakfast has quite the selection. Great prices clean rooms overall its a big two thumbs up from me!!

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for staying at the Best Western Crossroads Motor Inn. We are so pleased that our staff met, and perhaps exceeded your expectations. We take pride in our hotel and look forward to seeing you again. Stuart, GM More 

Atikokan, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

nice place beds could be comfier and extra blankets in rooms or heavier comforters would be nice..But staff is great breakfast was fantastic..Overall great service Would definately book here again in the future as it is near the airport.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to review our hotel. It's reviews like yours that give us the opportunity to improve. The hotel industry has started to move away from the thick comforters in order to improve hotel cleanliness Our beds are triple sheeted with a blanket enveloped between the sheets. We also store a sealed blanket in the dresser... More 

Fort Vermilion
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 6, 2015

We were driving across Canada and made it to Thunder Bay one night found this hotel quickly. The staff were very welcoming and helpful. Room was clean, quiet and comfortable. Checked us in and out quickly. Would definetly go back.

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for stopping at the Crossroads Motor Inn, during your cross Canada Trek. We appreciate your comments, and hope to see you again. Stuart. GM More 

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