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All 33 Thunder Bay hotels

BEST WESTERN Crossroads Motor Inn

655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
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Ranked #6 of 33 Hotels in Thunder Bay
A recent review
4 of 5 stars reviewed 4 days ago
Wireton Edmonton, Canada
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149 reviews from our community

Traveler rating
    44
    66
    28
    7
    4
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29
43
11
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have stayed here a few times and every time I check in there seems to be improvements. The front lobby was redesigned and checkin as always was super fast. I was assigned a room on the 3rd floor and was very surprised when I opened the door. It was updated and well appointed. In the morning I went down... More

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
410 reviews 410 reviews
114 hotel reviews
873 helpful votes 873 helpful votes
4 of 5 stars Reviewed 1 week ago

From the outside this place doesn't look like much but it is a really neat little hotel. I stayed here one night ona quick business trip to the NorthWest and I was pleasantly surprised. The staff were friendly, welcoming and effective. The hotel is not fancy but it is clean. There is anice wee gym on site. The beds are... More

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to complete a survey on our hotel. We are constantly working on ways in which we may improve. We recently added more hot items to our breakfast room, and re-did the lobby. I am pleased that you like what we have done, so far. Stuart, GM More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have had to stay here due to frequent flying through Thunder Bay due to my work. Very clean and comfortable and also provide transportation to and from the airport, which is great! Recommend and will stay again.

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for taking the time to complete a survey on our hotel. We rely on surveys, such as yours to judge the success of our efforts. Most of our staff have been with us a long time. They take pride in the cleanliness of the building, and it is gratifying to see that it is appreciated. Stuart, GM More

Toronto, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Extremely tired, Quiet place, good tasting breakfast, helpful and friendly workers. The place looked clean, smelled clean and the room was very clean. The stairs were clean. In the breakfast room, the service was excellent and the attendant kept tables wiped down and trash removed in a quick fashion.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Saskatoon, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Both days (different times) in July-August were enjoyable. I asked for quiet room and that is what we got. Service was good. Breakfast was good. I always like to stay there when I travel to Ontario. Awesome

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

Thank you for returning and for taking the time to rate our hotel. If there is anything that we can do to make your stay with us, even better, please do not hesitate to ask. Stuart, GM More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Wife and I stayed while passing through Thunder bay. Wasn't the worst place I've ever stayed but certainly wouldn't go back. The hotel itself is in somewhat of a sketchy neighborhood. The bed wasn't very comfortable and our air conditioner was on the fritz. There is certainly better in Thunder bay at this price range. Look around!

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Edmonton, Canada
Top Contributor
69 reviews 69 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is in an area with many amenities. The staff are excellent and helped us immensely with our vehicle problems. The room was very comfortable and the Internet access was great. Would definitely stay here again if in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DRYDEN
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was very clean and staff were always helpful and friendly. Breakfast variety was great for both hot and cold options and dining area was very pleasant. They also offer reasonable medical rates for those travelling for medical reasons

Review collected in partnership with Best Western

Was this review helpful? Yes 1
North Bay
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2014

My hubby and I have stayed here quite a few times and will stay here again. The front desk personnel were all very friendly and very accommodating. The hot breakfast was delicious and always fresh, and a wide variety of choices. The staff in the breakfast room were always friendly and very helpful. This hotel has an exercise room and... More

Was this review helpful? Yes 1
DFW
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 15, 2014

I originally picked Best Western because of high reviews I have seen, however this turned out to be a mistake. Since it was very expensive over $130 per night, I expected a better experience. However, the hotel looked old and area round it a bit sketchy. To make matters worse some of the staff were rude and not helpful. Finally,... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stuarttbay, General Manager at BEST WESTERN Crossroads Motor Inn, responded to this review

I am sorry to read that you were dissatisfied with our hotel. It is unfortunate that some guests that arrive back at hotel late at night talk in the hallways. Our hotel is conveniently located close to the airport and the Trans-Canada Highway. Of course this proximity lends it self to some road and aircraft noise. We try to keep... More

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Additional Information about BEST WESTERN Crossroads Motor Inn

Address: 655 West Arthur Street, Thunder Bay, Ontario P7E 5R6, Canada
Phone Number:
Location: Canada > Ontario > Thunder Bay
Price Range (Based on Average Rates): $$
Number of rooms: 84
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Also Known As:
Best Western Thunder Bay
Thunder Bay Best Western
BEST WESTERN Crossroads Motor Inn Thunder Bay, Ontario

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