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BEST WESTERN PLUS Norwester Hotel & Conference Centre

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2080 Highway #61, Thunder Bay, Ontario P7J 1B8, Canada
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS Norwester Hotel & Conference Centre
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BEST WESTERN PLUS Norwester Hotel & Conference Centre
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323 reviews from our community

Traveler rating
    157
    114
    35
    8
    9
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Guelph, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ask for the Mounain view side. Spring time is not as colourful as others but it is quiet, away from the road and sitting on the balcony enjoying a beverage is a wonderful way to unwind. Be aware there is a second floor unit without a balcony. The first floor units have some pretty uneven cement and we found our... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sudbury, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has a lovely walking park with a view. And the indoor pool and sauna are nice, too. We had a first-floor walk out room that made taking the pups out easy. The facility was quiet and clean with comfortable beds.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Iowa
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being in a wheelchair the staff could not do enough to make sure my stay was excellent. Even my step son found them friendly and very helpful. My step son found the staff very friendly and helpful and for a teen to say that, they must have done a good job. The only down thing for me was, the automatic... More 

Was this review helpful? Yes 3
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Hello Jerome-Iowa! I just wanted to start of with saying it was a pleasure having you stay with us. I am extremely happy that our staff went above and beyond to ensure that everything was comfortable and that you had a great experience with us. We apologize about the automatic door being broken, and understand that it was a hassle... More 

Niverville, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 20, 2015

This is my "go to" hotel when coming to thunder bay. Its just like home, but I can see the beautiful mountain and have someone cook for me here! I stay all the time, and I enjoy the fitness centre and pool area within the hotel, as no others have this same level of amenities.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Hello Kelsy J! I am extremely happy to hear that our hotel is your 'go to' hotel when visiting Thunder Bay. I am happy that you get to experience our beautiful view of the mountains when visiting us, as well as being able to take advantage of all our amenities that the hotel has to offer, such as the restaurant... More 

Sioux Lookout, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

Thanks to the Best western staff at this Nor'Wester hotel. The place is neat, the rooms are very clean and worth a peaceful stay. The beds are very nice, I slept in due to comfort of the bed. Didn't feel like waking up. I stayed at this Hotel twice. I had a vacation trip to Africa and they allowed me... More 

Was this review helpful? Yes 2
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Dear John H, Thank you for taking the time to write your review on TripAdvisor. We appreciate you taking the time out of your busy schedule to write your experience about our hotel. I am very happy that you enjoyed our rooms and thought that the beds were very comfortable and that you had a peaceful stay! Our staff here... More 

Fort Frances, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 10, 2015 via mobile

Rooms are Small and dark. Dining room understaffed did not make sense with a 24 tournament going on. Could not get a towel at pool again lack of staff. Would make sense to cater to the hockey families maybe a space for the kids to play.

Was this review helpful? Yes
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Dear Kimemesnich, Thank you for taking the time out of your busy schedule to post a review on Tripadvisor following your recent stay with us and appreciate your opinions. Your business is very important to us and would appreciate a phone call so I may be able to understand in more depth the details of your experience so we can... More 

Simcoe
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 9, 2015

Rooms are clean and roomy. Bathrooms are usually a room where I am most critical and I have never been disappointed staying here. But the customer service is above all other. I have stayed at this hotel for years and have always been treated the same - like family. Two different occasions I have stayed and ended up with vehicle... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Hello again Rebecca K, Thank you for your outstanding review following your recent stay at your Thunder Bay home away from home! You are like family to us and I am very happy to read that we continue to exceed your expectations and sincerely look forward to seeing you again. Thanks again for recommending our property to the Tripadvisor Community... More 

Thunder Bay, Canada
1 review
4 of 5 stars Reviewed March 2, 2015

Our stay was fun and relaxing. Rooms (we had 2) are very clean and comfortable! Beds are heavenly, everyone had a great sleep! Check-in was a breeze as was the early check-out. Pool, hot tub and sauna area is quite spacious, plenty of seating and lots of natural light due to the large windows. Staff is helpful and always had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Dear mnchknc, I am so happy to hear that you had a wonderful family getaway at our hotel! It is great that you were able to enjoy our amenities at our property and thought that our pool area was very spacious with a great atmosphere! It is great to hear that you enjoyed all the amenities in our guest rooms... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

The staff are extremely friendly & knowledgeable. The rooms are clean, well decorated & the beds are comfortable. The exterior views are beautiful. I always choose The Norwester when staying in Thunder Bay.

Was this review helpful? Yes 1
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Hello Roadwarriors65! Thank you for taking the time to write a review on Tripadvisor! I wanted to let you know that we value your loyalty to our hotel and it is a pleasure having you stay with us when you are in Thunder Bay. I am extremely happy that you enjoyed the rooms and had a comfortable stay with us.... More 

Thunder Bay, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

We had our wedding ceremony and reception at the Nor'Wester. It was a dream come true. Truly beautiful. Although we initially had a rough start with staff turnover; Robert Dutka took excellent care of us. We had a beautiful ceremony and the staff were amazing with the preparation, decorating and take down. The reception was fantastic. Amazing meal! Everyone had... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
emartineznw, Manager of Business Development at BEST WESTERN PLUS Norwester Hotel & Conference Centre, responded to this review

Dear Courtney R, I would like to sincerely thank you for allowing us to serve you and taking care of your special day! and especially for sharing your experiences with the Tripadvisor readership, as it is only through the eyes of our customers that we can better see the services and products we offer. Just recently the Best Western PLUS... More 

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