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Radisson Hotel Sudbury

3.0 of 5
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85 St. Anne Road, Sudbury, Ontario P3E4S4, Canada
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1 room 1 guest
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Radisson Hotel Sudbury
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275 Reviews from our TripAdvisor Community

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Traveler rating
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    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (275)
  • Mar-May only
    (56)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (75)
  • Dec-Feb only
    (48)
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Buckhorn, Ontario, Canada
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

Dirty sock on the floor beside the bed when we arrived. Dirty washcloth hanging on the shower. Air condition wouldn't turn off, maintenance "fixed" it while we went for supper. The front desk informed us "maintenance had no problem turning it off"... They unplugged it... Filthy hot tub. No drinking water available on the first floor. Crappy shower surround with... More 

Was this review helpful? Yes
Front Desk M, Manager at Radisson Hotel Sudbury, responded to this review

Dear MJ Anderson, Thank for your review on Tripadvisor. I am disappointed that you did not enjoy your stay with us. I will look into all issues that you brought up and ensure they are rectified. If you should decide to return to The Radisson Hotel Sudbury, please feel free to each out to me directly so I can personally... More 

Cornwall, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was very accommodating for my granddaughter with a crib. Service was very prompt and friendly. Would surely recommend and stay there again if we returned to Sudbury. The hotel smelled very clean in the hallways and the rooms. Thank you.

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Front Desk M, Manager at Radisson Hotel Sudbury, responded to this review

Dear Claudette, Thank you for your review on TripAdvisor. We are thrilled that you enjoyed your stay with us, and we hope that you return soon. Yours truly, J. Lamore More 

Calgary, Canada
1 review
2 of 5 stars Reviewed 1 week ago NEW

The cost of the room is high for a standard double with CAA discount. Internet disconnects all the time, No towels in pool area at 9.00 pm at night. As a Club Carlson member who travels North America every other one has my number on file. The mode on the basemant floor is 60-70 green....Needs to be updated ...the musty... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Front Desk M, Manager at Radisson Hotel Sudbury, responded to this review

Dear Ken, Thank you very much for your review on TripAdvisor. We are sorry that we did not meet your expectations with your recent stay. I will be sure to share your comments with our team. We hope that should your travels bring you back to the area that you will give us another chance. Yours truly, J. Lamore More 

Toronto, Canada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room and housekeeping were very good, as you would expect, but they allowed children to play for hours (running, jumping, banging on room doors) for hours even after complaints. Room service food was good, but was an hour late. I was told that they had new staff and only 2 staff for the room service... Not what I expected... More 

Was this review helpful? Yes
Front Desk M, Manager at Radisson Hotel Sudbury, responded to this review

Dear Geo, Thank you for your review on TripAdvisor. We appreciate all your feedback and I will be sure to share you information with our team, and use it as a training tool to improve service to our most valued guests. Should you decide to return please feel free to contact me directly. Yours truly, J. Lamore More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our preferred hotel to stay at when visiting Sudbury. James at the front desk remembered us from previous visit and had us checked in quickly. Our room was very nice and cold and the beds were super comfortable. Had some questions about being a Club Carlson member but James and I were interrupted by an irate customer. Front... More 

Review collected in partnership with Radisson Hotels

Was this review helpful? Yes
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As for the rooms I cannot comment but we didn't even get further than the front desk. While checking in for over of two booked rooms, we noticed the pool was out of order (which we were not notified of prior and had only booked a few days prior). The front desk staff informed us there was only one room.... More 

Was this review helpful? Yes
Front Desk M, Manager at Radisson Hotel Sudbury, responded to this review

Dear Sarah, Thank you very much for your review on TripAdvisor. You are correct that the pool had to be closed for emergency repairs, and we allowed all third party reservations to cancel their reservations without penalty, as you said the pool was very important for your stay. I hope that you give us another opportunity. Yours truly, J. Lamore... More 

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