I spent a night with my husband and daughter there. When I walked into the room, It didn't take long to see where all the corners had been cut. The lamp was one of the dustiest lamps I have ever seen!!! (and I wouldn't notice that normally) There was a bottle of water left from previous guests beside the bed.... more

We've stayed in late Jul and have similar pictures of the dilapidated state of things - check them out. Wasn't going to bother posting since I sent a complaint to HI head office, and was told they were forwarding it to the hotel. But we never heard back from them. I forgot about it until I just came across a... more

This motel was chosen for us by my wife’s place of work so that she could attend a conference in Sudbury. We were given a room on the third floor of the central tower. I checked in with a critical eye, but I found the room clean and comfortable with some nice extras. Everything in the room {tv, coffee maker,... more

I am the type of customer that is big on service. You can have old facilites and a mish mash maze of buildings like the Holiday Inn Sudbury does but if the service you offer is great, I can over look those items and give you a thumbs up! Not here! The service was terrible. I was checked in by... more

I stayed here for a night on business. The room was nicely furnished with a real office chair and free wifi which makes business commuting that much better. The washroom was clean and I have no complaints. The room came with a king sized bed and 6 tiny pillows. The hotel is a bit difficult to navigate with many metal... more

Had very pleasant experiece. My room was on the 5th floor and is quite spaceous. Even with 2 Queen size beds, there are still lots of space to move around. The room seems to be recently renovated as everything looks new, clean and tastefully decorated. Added bonus is a small fridge in the room. The lobby is nicely docorated with... more

When you book a room at a hotel chain such as the Holiday Inn you expect a certain level of cleanliness. This hotel was a complete disappointment although the lobby and restaurant were inviting the rest of the hotel went downhill after that. The room was not up to the usual Holiday Inn standard. We were on the first floor... more

Found this motel to look really nice. The lobby, restaurants were very welcoming. However the rest was horrible the elevators were dirty and the room was horrible there were finger prints in all the windows, dust on table legs that had not seen a dust mop in ages, garbage behing the sofa bed, TV had dust on the screen and... more

Stayed at this hotel for two nights. Have stayed at the new Fairfield suites before as it is a new hotel but was all booked up. Was pleasantly surprised at the friendly welcome here and full explanation of the facilities etc., Got to my room and there was nothing wrong with it at all. Nice warm colors and fairly large.... more