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Holiday Inn Sudbury

3.0 of 5 1696 Regent St, Sudbury, Ontario P3E 3Z8, Canada
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Holiday Inn Sudbury
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Holiday Inn Sudbury
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201 reviews from our community

Traveler rating
    37
    62
    54
    28
    20
See reviews for
51
26
13
73
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (201)
  • Mar-May only
    (28)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (37)
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Turkey Point, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Dirty linen Rude staff Old and run down Way below normal standards compared to others of the same chain No coffee for guests, they charge over $2 cup if you want some Hotel manager responded to complaints with "take me court"! Completely ruined our holiday to Sudbury. Worst retail experience of my entire life! Hospitality...... WHAT A JOKE!

Was this review helpful? Yes 1
HISManagementTeam, Manager at Holiday Inn Sudbury, responded to this review

Dear Micheal, Thank you for your comments regarding your recent stay. We apologize for the inconveniences you experienced during your stay. Thank you again for taking the time to share your comments we value all of our guests feedback. More 

Sudbury, Ontario, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We attended this restaurant for a Christmas party in December 2014. The food and service were both very good. The price is reasonable. The restaurant atmosphere has changed significantly as the hotel has undergone major upgrades over the last few months. It is most definitely worth while visiting this restaurant in the southend of Sudbury.

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HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear Jim K, We are thrilled that our new restaurant, Four Corners International Restaurant was to your satisfaction! We are proud to announce that Chef Stuart Raymond joined our team in June and has launched NEW Restaurant, Lounge and Banquet menus! Thank you again for the great feedback and look forward on welcoming you back to the Four Corners Restaurant. More 

Tucson, Arizona
Top Contributor
90 reviews 90 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were here in September 2014 for several days before and during a conference. Hotel and lobby in disarray on arrival. There was a mix-up with our reservation and they had us arriving the following night but were able to accommodate us. However, our preference was stated as a king bed (including confirming our request while at the front desk)... More 

Was this review helpful? Yes 1
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear Jane G, Thank you for sharing your comments regarding your stay in September. We apologize for the inconveniences our elevator shut down caused during your stay. We are happy to inform you that we are in the last phase of our renovations which includes all of our guest rooms. We are updating and upgrading them to a modern design... More 

Aurora, Canada
Top Contributor
67 reviews 67 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 15, 2014 via mobile

I stayed here as part of a large group attending a swim meet. The hotel was convenient for our needs. The rooms were clean. The hot breakfast that was included with the room price was the expected standard buffet fare. The hotel is very badly worn out which is being addressed with ongoing renovations. The pool was closed as part... More 

Was this review helpful? Yes
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear ShanBarra, Thank you for sharing your feedback regarding your recent stay with us. We are in the final phases of our renovations and we are tackling our guest rooms, pool & banquet spaces. We are updating & upgrading the entire property to offer the best amenities & facilities for all of our guests. Thank you for taking the time... More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed December 14, 2014

Depending on the room or building you stay in it can be ok. Noise on the weekend due to the weddings in the better rooms is not great, but around 2:30am does go away. Food at the restaurant in the a.m. is good., sports bar if you call it that with food is not worth it. Management tries but I... More 

Was this review helpful? Yes 1
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear LOVE2Travel4U2, Thank you for taking the time to share your comments concerning your recent stay. We are in the midst of a full property renovation which includes all of our guest rooms, restaurants, public areas, facilities and banquet spaces. We are updating and upgrading our property in effort to provide the highest level of service to our guests. Our... More 

London, Canada
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 11, 2014

Taking into consideration this hotel is under renovations, pool and fitness area were not accessible, my experience staying at this Holiday Inn was very nice. The hotel lobby and restaurant areas are newly finished and are very fine. A couple nice areas to relax in front of fireplaces etc... My room was a king-size wheel-chair access (not by choice) but... More 

Was this review helpful? Yes
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear Ryan H, We sincerely thank you for taking the time to convey your comments concerning your recent stay with us at the Holiday Inn Sudbury. We are delighted that you had an enjoyable and comfortable stay during your time with us and that our renovations did not affect your stay. We are in the final phases of our renovations... More 

oshawa
2 reviews
1 of 5 stars Reviewed December 4, 2014 via mobile

Had to be the worst hotel I have ever stayed at, gross,dirty,old,smells,rude staff, bad food, cold temps, no hot water, I would tent before I ever stayed here again and the price is way out of line. Sorry not one good thing to say

Was this review helpful? Yes
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear j f, Thank you for your feedback and we apologize for the inconveniences you experienced during your stay. We are addressing your issues with the property in our mass renovation project. We are renovating all of our property including all of our guest rooms, public areas and banquet spaces. If you wish to discuss your stay further kindly email... More 

Toronto
Top Contributor
84 reviews 84 reviews
17 hotel reviews
211 helpful votes 211 helpful votes
5 of 5 stars Reviewed November 23, 2014 via mobile

At a time when the entire city was seemingly booked for a hockey tournament and a conference, our family was in town for a medical emergency with my father. We booked a night at the Holiday Inn at the last minute using my brother's access to their loyalty program for a room with two queen beds so that we could... More 

Was this review helpful? Yes
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear Khrynisx, Thank you for taking the time to share your comments concerning your recent stay with us at the Holiday Inn Sudbury. We are delighted that our Team Members were able to accommodate your stay and make it an enjoyable one! Thank you again for your comments and we look forward to your next visit to the Holiday Inn... More 

Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 12, 2014

The hotel is dirty. I am a regular Holiday Inn guest, and have never experienced one that is so unkept. They are currently undergoing renovations, so hopefully that will help once the rooms are done. In the mean time, people should not be paying full price while access to amenities are limited. I had the grossest breakfast I've ever had... More 

Was this review helpful? Yes 2
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear bekahfay, Thank you for taking the time to share your comments concerning your recent stay. We apologize for the inconveniences you experienced with your room and breakfast. We are pleased though that our team members offered a genuine service. We are in the midst of a full property renovation and all of our guest rooms, public areas, and pool... More 

1 review
2 of 5 stars Reviewed November 7, 2014 via mobile

The room wasn't overly clean to begin with, cobwebs in the corners and marks on the floor of the bathroom. Had to stay a week for a business trip and not once was the bedding changed, plus charged some fee for a pet, not once but twice! Management did nothing to try to correct the situation. Would not recommend this... More 

Was this review helpful? Yes
HISManagementTeam, Guest Relations Manager at Holiday Inn Sudbury, responded to this review

Dear ashleyyer107, Thank you for taking the time to share your feedback concerning your most recent stay with us. We apologize for the inconveniences you experienced during your stay, if you wish to discuss your stay further kindly email our management team at info@holidayinnsudbury.com. We are in the middle of a full property renovation and all of our guest rooms... More 

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Additional Information about Holiday Inn Sudbury

Address: 1696 Regent St, Sudbury, Ontario P3E 3Z8, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > Sudbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sudbury 3*
Number of rooms: 199
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Also Known As:
Holiday Inn Sudbury Hotel Sudbury
Sudbury Holiday Inn
Holiday Inn Sudbury Ontario

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