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TownePlace Suites Sudbury

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1710 The Kingsway, Sudbury, Ontario P3B 0E4, Canada
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TownePlace Suites Sudbury
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TownePlace Suites Sudbury
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161 reviews from our community

Traveler rating
    76
    52
    14
    8
    11
See reviews for
67
25
6
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (161)
  • Mar-May only
    (38)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (45)
  • Dec-Feb only
    (22)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Though I received a recommendation for another near by Marriott I chose this one as it looked (and proved to be) newer and well maintained. Stayed here for 4 nights on a business trip to Cambian university. Relatively good breakfast for a Towneplace (even scrambled eggs). If you are here with kids you also have a nice indoor pool. Room... More 

Was this review helpful? Yes
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for your review of your stay at our hotel. We are glad that you decided to try out our hotel for your 4 night stay. we do hope you return soon for some family fun time in our pool. More 

Ottawa,Ontario
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I was at the hotel on business and found the hotel to be very nice, easy check in and check out with very nice room with kitchenette. The breakfast area was very busy in the morning, the food available was ok. This area is the bar area in the evening and found it difficult to get service at the bar... More 

Was this review helpful? Yes
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for the nice review. We are glad to hear your check-in in and out of easy. We are also glad to know that you will consider us again in the future with your family. Please visit with us again soon! More 

cambridge, on
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights on business. Had to leave after 1 night because the Internet is so poor here. This is a trend because it was just as bad the last time I stayed here. If internet isn't a concern for you this is a great hotel. High quality and clean.

Was this review helpful? Yes 1
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for your review of our hotel. I am sorry to hear about the issues you had with the internet. We are working on getting faster service. We do appreciate that you found our hotel high quality and clean. More 

Contributor
13 reviews 13 reviews
6 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good service fine breakfast. Busy pool at times. Need to fix whirlpool clean rooms fairly quiet. Soft beds. Nice bathrooms would return in future for another stay. Better than average overall and worth a look

Was this review helpful? Yes
Ottawa
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

In town for a funeral with my husband and grown son. Plenty of room to move around with the kitchen and dining area. Bathroom sink is separate from the bathroom so one of us could shower while another used the sink and mirror to get ready. Fully equipped kitchen. Very clean and modern. We went down to breakfast late so... More 

Was this review helpful? Yes
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for the nice review. I am sorry to hear for the reason for your visit, but I am glad to know that you and your family enjoyed your stay while you were with us. Please accept are condolences for your loss. We do hope to see you in the near future. More 

Toronto, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 22, 2015

Our experience was amazing from beginning to end! We were greeted warmly by the front desk staff as we checked in. Our room was clean, comfortable, definitely large enough for the two of us. We LOVED having a kitchen to prepare our own lunches & dinners. The bed was comfortable. The complimentary breakfast was good enough for us ... eggs,... More 

Was this review helpful? Yes 1
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for the nice review of our Hotel. We are glad to hear that you enjoyed your stay with us. Our staff works hard inside and out to make sure every guest has an enjoyable stay. We do hope you visit with us again soon. More 

Timmins, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 18, 2015

I was in town for the weekend, with my son and husband. We were having a little mini holiday to start off our March Break. We had booked this hotel mainly for location and of course the pool and water slide. From the moment we checked in with the two wonderful very smiley ladies at the front desk, who had... More 

Was this review helpful? Yes 1
AbhayBhargava, Front Office Manager at TownePlace Suites Sudbury, responded to this review

Thank you for the wonderful review of our hotel. We are glad to hear that you and your family enjoyed your stay from start to end! We do hope you consider us again in your future travels. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 16, 2015

The room was one of the cleanest Ive seen . The kitchen suite and lay out of the bathroom was great . I went on march break so ALOT of kids , which was very noisy . The pool/whirlpool had a waitlist so had to wait until after 9pm to use it . Staff was pretty friendly ,the breakfast was... More 

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AbhayBhargava, General Manager at TownePlace Suites Sudbury, responded to this review

Thank you for writing a review of our hotel. We are very proud of our staff. They all have a cheerful, helpful attitudes towards all our guests. It is unfortunate that you found the breakfast not appetizing. We are making a few changes to the complimentary breakfast, in the very near future. We hope to see you again soon. More 

Englehart, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 16, 2015

First of all, let me just say that this is actually a wonderful hotel!! Our room was very clean, the kitchen area very convenient. The breakfast on both of our days was delicious, with lots of choice and the food was hot. The young man working the breakfast are was very efficient and managed to keep the area neat and... More 

Was this review helpful? Yes
AbhayBhargava, General Manager at TownePlace Suites Sudbury, responded to this review

Thank you for your review. We are glad to hear you enjoyed your room. It is disappointing and sincerely unfortunate that your children were unable to use the pool/slide. Our staff works hard to provide everyone a chance to get into the pool area at very busy times. We do hope you reconsider to stay with us again. More 

1 review
1 of 5 stars Reviewed March 9, 2015

As I was checking out, I was venting to the front desk lady about how horrible our stay was and all she had to say was "Oh sorry to hear that". You would think they would be a little more sympathetic considering this was not my first stay there. I was travelling with two small children and our nights stay... More 

Was this review helpful? Yes
AbhayBhargava, General Manager at TownePlace Suites Sudbury, responded to this review

Thank you for taking the time to review our hotel. It is unfortunate that your stay with us was not up to the satisfactory in which you were expecting from our brand of hotel. Our staff takes pride in going above and beyond for our guests. We pride ourselves in continued consistency with service levels in our hotel and always... More 

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