I travel for my job a lot, but this is the 2nd time travelling in northern ontario where I have come across the problem of inproper sheets on a bed. Normally I stay at 2 or 3 of the other hotesl in the Sudbury area which are fine, but there was a conference of some sort in town today so...
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Hello Coppertimes. Thank you for your comments. I am disappointed that your stay with us was not pleasant. While the Travelodge Hotel Sudbury style does not necessarily cater to every taste, we strive to uphold the highest level of guest service as is the reason so many of our guests return to us time and time again. We do have...
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The service of this hotel was great! We had excellent service and great food!
Hi there Kate K - Nothing is more gratifying to hear than how great a guest was treated at The Travelodge Hotel Sudbury. I am so pleased you had a pleasant stay. I have shared your feedback with all of our dedicated employees here. They take great pride in knowing they helped to make someone's stay enjoyable. We look forward...
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I have stayed at the Travelodge in other cities and this one is by far the best. The staff were very pleasent and helpfull. Our rooms were clean and comfortable and the food at the resteraunt was very good. The next time we go to Sudbury we will deffinitly stay again!
Hello momtofourinseven,
What a pleasure to hear from you. I am so pleased that you enjoyed your stay here and feedback like yours encourages us in our pursuit of oustanding customer service. I have passed along your comments to our staff and we all looking forward to welcoming you back at The Travelodge Hotel Sudbury.
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The travelodge is always a safe bet since its right across from the hospital, has a pool and Perkins. But the beds,pillows, and blankets are AWFUL!!! I would suggest that they upgrade because i doubt that they have in years! It makes a huge difference and I will not stay there anymore because of the bed issue! I dont have...
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Hi there TierensMommy - Thank you for your comments! I am disappointed that your experience was not pleasant. Your feedback about the beds and the bedding is being taken very seriously and we are working very hard to change that. We do have a plan in place and hope that you will return in the future to see how we...
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Great location with lots of parking for large vehicles... The room was comfortable and quiet with a Perkins Restaurant conveniently located in the Hotel, which makes me wonder why, with all the advertising within the Hotel (hallway, elevator, room, and front desk)... Why is breakfast NOT included with your stay???
To be honest, for the price you pay to stay...
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Thank you for taking the time to send us your comments. We always like hearing from our guests. We are glad you enjoyed your room and the convenience of our location and parking. I understand the confusion regarding the Wyndham Rewards Program. Although we are affiliated with the Wyndham family, our reward programs include Travelodge Guest Rewards and HBC Points....
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Nice clean room. Could stand a little updating but all rooms are nonsmoking and strictly enforced which is great. Front desk and evening staff all courteous and helpful.
Thank you so much for your comments. It is always a pleasure to hear from our guests. You are right about the updating and we do have a plan in place. I trust on your next visit, you will be pleasantly surprised! I'm glad you enjoyed our new "family suite". We are looking forward to welcoming you back to the...
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I stayed at the Travelodge to take in a Sudbury Wolves hockey game. The hotel was very clean. The room was very nicely decorated and clean. The front desk staff was very courtious and knowledgeable. Had a excellent stay and will definately be back. The swimming pool/whirlpool was clean ,quiet no kids horseplaying was just a nice time to relax....
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Thank you so much for your kind comments. It is always such a pleasure to hear from our guests. I am glad you enjoyed all of our facilites and enjoyed your stay. On behalf of the entire Travelodge and Perkins team, we look forward to once again, welcoming you back.
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My partner and I stayed at the Travelodge Hotel on Paris Street in sudbury. The staff was wonderful and very pleasant to deal with. We enjoyed our stay and were treated with the outmost respect. The hotel in my opinion is top notch. We were able to enjoy the pool, whirlpool and ate fabulous food in the restaurant that is...
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Thank you so much for your comments. It is always such a pleasure to hear back from our guests. Your kind words regarding the staff have been passed on to them. Feedback like yours reinforces our committment to service excellence. We are all excited about welcoming you back to the Travelodge Hotel Sudbury.
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Stayed in this hotel for 2 weeks will i was in Sudbury and the place was clean and staff was very curtious. Overall the rooms were clean and the restraunt (Perkins) is a very good place to eat.
Thank you for your feedback. Your comments are very much appreciated and help us to continue our mission to be the best in customer service. I'm glad you enjoyed your meal at Perkins and that your stay was enjoyable. We look forward to having you back here at the Travelodge Hotel Sudbury.
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The hotel needs to be updated, the room and bathroom shows signs of age. The worse part was the bed, it was lumpy and sank in the middle. The plumbing and bathroom fan were very loud and I could hear both from neighbouring rooms.
Dear Guest. Thank you very much for your review of our property. I am sorry to hear that you did not have an enjoyable stay. Your comments are extreamly important to us. We do have a plan in place and hope to have the upgrades completed shortly. Your satisfaction is our ultimate goal and I hope you will consider returning...
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