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Arden Park Hotel

552 Ontario St | P.O.Box #1040, Stratford, Ontario N5A 6W4, Canada
Arden Park Hotel
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215 reviews from our community

Traveler rating
    61
    85
    40
    16
    13
See reviews for
52
76
8
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at this hotel a few times previously and I don't have any negative comments (even while the facility has been under construction). If you are looking for a place to stay in Stratford - this is it. Pros +swimming pool (with great hours), gym, spa +modern, big shower with great water pressure +clean rooms with a fridge and... More 

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Niagara Falls, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Lots of renovations going on now but you hardly noticed. The staff are all great and try to accommodate special requests. The restaurant is usually very busy with great food so it sometimes takes a little while to get your meal. The hotel is within easy walking distance of the Stratford Festival Theatre and the park. I am usually there... More 

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Windsor, Canada
Top Contributor
95 reviews 95 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Back to Arden Park again this year - hotel undergoing some major renos. Undated rooms are very nice and very tastefully decorated. Staff working very hard to provide the same high quality service despite the noise and dust. Will return again

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Manager M, Manager at Arden Park Hotel, responded to this review

We are in the final stages of our renovation, we are excited that the process is almost complete! We hope you can come back and enjoy the finished product! More 

Michigan
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

My family stayed here for the weekend of my wedding, last August. The hotel was accommodating, friendly and very helpful during our stay. We were constantly calling down with requests and they were speedy and kind throughout the requests. We have family in the area so unfortunately won't need to stay again, but I would recommend to anyone looking for... More 

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Manager M, Manager at Arden Park Hotel, responded to this review

I am so glad that you found our staff helpful and accommodating. If you are in the area, stop by for a visit! We would love to show you our completed renovations More 

Toronto, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked 3 rooms for 2 nights in early February for a few plays and a tour at the Straftord Festival. I felt the hotel should have informed us at the time of booking that it would under renovation and given us a discount to compensate. However, the front desk was curt and unapologetic about the renovations. We never knew... More 

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Manager M, Manager at Arden Park Hotel, responded to this review

Dear Valued Guest, I am sorry that you did not enjoy your stay when you were with us. Please contact me directly at ardenpk@orc.ca, as I would welcome the opportunity to try and make things right. More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Decent hotel. Room comfortable and appeared to be newly renovated Front desk staff friendly at check in, not so much at check out. Different personalities I assume Nothing really to criticize and equally nothing stood out

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Manager M, Manager at Arden Park Hotel, responded to this review

Thank-you for your review of our property! You are correct the rooms have been recently renovated, the final renovations should be completed shortly. Please come back and see the finished product. More 

Akron
Top Contributor
120 reviews 120 reviews
30 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent three nights here on a business trip. I would definitely stay here again if back in the area. Nice lobby very friendly and helpful desk attendant. Room was very spacious and nice and well kept up. WIFI worked well and pretty fast. Overall impression excellent.

Was this review helpful? Yes 1
Manager M, Manager at Arden Park Hotel, responded to this review

Thank-you for your review, We have been renovating which also includes a significant upgrade to our wifi! I am glad you were pleased with our new system. We look forward to having you as guest on your next trip to Stratford More 

Washago, Canada
Top Contributor
50 reviews 50 reviews
8 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being newly revovated, it is bright and well-maintained. Nice sized swimming pool, shallow enough to be safe for kids. The rooms large, fresh and well apppointed. There really isn't any other choice if you have tickets to the Festival Theatre.

Was this review helpful? Yes 1
Manager M, Manager at Arden Park Hotel, responded to this review

Thank-you for your glowing review of Arden Park Hotel, its nice to know that you noticed all of our renovations! More 

Toronto
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 28, 2015

Myself and approximately 40 of my colleagues were in town for the grand opening of the Sobeys on Huron Street. I stayed for 2 days and the accommodations were very nice. I stayed in room 235 in the West wing which I understand is a newly renovated section. The beds are super comfortable and the room was very clean. The... More 

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Manager M, Manager at Arden Park Hotel, responded to this review

Thank-you for your Trip Advisor comments. Arden Park Staff and Management enjoyed hosting all the members of the Sobeys crew at our Hotel. The West Wing is one of our renovated areas, but the entire hotel is getting an upgrade. Please come and see the rest of the changes on your next trip to Stratford! More 

Monroe, Indiana
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2015

I love this place every thing was great !!! But when you go get food in lobby be carefull when you pay for the food with cash do not sign a recipe if you sigh it they will charge your room and the waitress will keep the cash !!! So then you will pay for food twice !!! Other then... More 

Was this review helpful? Yes 7
Manager M, Manager at Arden Park Hotel, responded to this review

Thank-you for your review, please understand that this is not the normal for this hotel. We are in the process of updating all computer software to prevent this from happening in the future.Your feedback was very valuable to me. More 

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