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The Parlour Inn

Certificate of Excellence
3.5 of 5
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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The Parlour Inn
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Ranked #5 of 17 Hotels in Stratford
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
JamesII Toronto, Canada
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235 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Top Contributor
518 reviews 518 reviews
125 hotel reviews
1,033 helpful votes 1,033 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed one evening in Stratford recently. The Parlour Inn was our choice. We were not disappointed. The staff were friendly and attentive. We were upgraded in our room selection. The room was large and clean and very quiet. The bed was comfortable. The bathroom was spotless and well appointed. The restaurant on site is a good... More 

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Libertyville, Illinois
Top Contributor
74 reviews 74 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

we wound up here because it is close to the theaters not pet friendly. we are allergic to dogs and cats. the rooms are small but modern. no drawers for clothing and a small closet. but the amenities, housekeeping, cleanliness, helpfulness of the staff make up for the inconvenience. the restaurant is ideal. very reasonably priced.

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Michael E, General Manager at The Parlour Inn, responded to this review

Dear glschles, Thank you for your kind words, We look forward to seeing you in the future. I am very proud of the staff I have here at the Parlour Inn, where customer service is their first priority. Kindest regards, Michael Ewart General Manager More 

saskatchewan
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This property is small and very cozy! We had 4 night stay here and loved it. King room was perfect. Spacious and completely comfortable. Bed was awesome. Very quiet as well. Staff was always friendly and helpful. You can walk anywhere in town from here.

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Michael E, General Manager at The Parlour Inn, responded to this review

Dear sweetSaskatchewan, Thank you kindly for your review of the Parlour Inn. We look forward to you staying with us on future visits to Stratford. Kindest regards, Michael Ewart General Manager More 

Toronto
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my go-to hotel in Stratford. It is a nice, old historic place that used to be under the Best Western banner. I was happy that it turned into a Vintage Hotel. The service was great when we arrived. It is very walkable, 20 minutes to the Festival Theatre and 5 minutes to the Avon. We stayed in a... More 

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Michael E, General Manager at The Parlour Inn, responded to this review

Dear ahrc86, Thank you for your review of the Parlour Inn, We look forward to you staying with us during future visits to Stratford. I have passed the information on to the Executive Housekeeper about the musty smell you mentioned in hopes that we may be able to open the windows for a few minutes prior to guests arrival. Kindest... More 

Grimsby, Canada
Top Contributor
96 reviews 96 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My friend and I booked here because we decided on Stratford for our weekend getaway. Saw it on the internet when looking for a place to stay and so glad we came here. First of all, what a welcome! Then, what a nice room, very comfortable and lots of space. The staff here are all experts in customer service: Martine... More 

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Michael E, General Manager at The Parlour Inn, responded to this review

Dear Mara B, Thank you kindly for your review, I am proud of each of my staff members and I will share this information with them, thank you for recognizing them by name. I look forward to when you return in the future to stay with us. Kindest regards Michael Ewart General Manager More 

Cayuga, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 23, 2015

Stayed two nights with friends for shopping and a play. Rooms were spacious, charming and very comfortable. The staff is accommodating and pleasant and couldn't do enough for you. Centrally located, close to theatres, shopping and dining. Would love to return.

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Marion B, Thank you for your wonderful review. We hope that you can return and we look forward to seeing you then. Kindest regards, Michael Ewart General Manager More 

Port Stanley, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 19, 2015

Wow, what a winning staff in a wonderful hotel. We were in Stratford for a 4-day/3-night relaxing get-away. We walked our faces off - around Lake Victoria and the quaint neighborhoods, at least a couple of times each day. The Parlour Inn is in the right spot to access all the downtown shops (and the lake walk-about). It has everything... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Clairedarrell, Thank you for such a wonderful review of our hotel. We are looking forward to your return visit to Stratford and another stay with us. Kindest regards, Michael Ewart General Manager More 

Oakville, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 14, 2015

We travelled to Stratford for a restful weekend at the end of March Break. We had stayed at another Vintage Hotel - The Prince of Wales in Niagara -on- the- Lake, but we preferred this one! We had a king room on the top floor, just on the corner. Although it was next to the elevator shaft, it was very... More 

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Michael E, General Manager at The Parlour Inn, responded to this review

Dear AmandaN, Thank you for your feedback, We are delighted that you enjoyed your stay with us, and we look forward to you returning for future visits to Stratford. I have passed your informtion in regards to breakfast and desserts on to our Executive Chef. Within the next couple of weeks we will be rolling out our new menu which... More 

Ione, California
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 10, 2015

Having to travel to Stratford to visit my husband's brother who was in the Stratford hospital after suffering a stroke, we selected The Parlour Inn for lodging because it was only 10 minutes from the hospital. Since we planned on staying in Stratford for a week, we needed lodging that offered suites with a separate living area with a mirowave... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear RodeodogSargent, Thank you kindly for your review. I am sorry to hear of your circumstances for visiting the area, but we do wish your brother and your family all the best. Kindest regards, Michael Ewart General Manager More 

Toronto, Ontario
Contributor
17 reviews 17 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 2, 2015

Lovely little old hotel. Stayed in a very small room, but it had everything we needed. Major character! So quaint and quiet and charming. Dinner in the restaurant was very very good. A very nice escape for an evening, and wonderful that it wasn't a "cookie cutter" room.

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear FamilyManager, Thank you kindly for your review of The Parlour Inn. We are delighted you stayed with us, and we look forward to your return visits in the future. Kindest regards, Michael Ewart General Manager More 

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