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The Parlour Inn

Certificate of Excellence
3.5 of 5
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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Ranked #4 of 17 Hotels in Stratford
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
SWhitbourne Amherst MA
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254 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Amherst MA
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

For our yearly visit to Stratford, we decided to try the Parlour Inn because we were dissatisfied with the other properties in town. We clearly made the right choice. The hotel is perfectly situated in downtown, close to theatres and shopping. The rooms are nicely decorated and well-apportioned with amenities. This building is historically interesting, but it is fitted out... More 

Was this review helpful? Yes
Nacogdoches, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My aunt and I have stayed at this hotel for 4 years, now, while we attend the Stratford Festival. The young ladies at the desk are helpful in check-in/out, giving great recommendations for food, shopping, errands, etc. They even made phone calls for us, as we could not use our cell phones. To illustrate their attentiveness: we returned to the... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear 409Blluerose, Thank you for your review of The Parlour Inn and the kind information you have shared about the staff I am very proud of. I will be sure to share the information with them. For future stays we do have two staircase in the hotel that connect to each floor, one does go to the dining room and... More 

Mississauga, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited the Parlour Inn last October for a couple weekend get away. My husband and I usually go to Go to Niagara on the Lake for the Shaw Festival but last fall we decided to changed things a little bit and go to the Stratford Festival. This get away was to celebrate my husband birthday. Once I booked the... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear ednadelgado, Thank you kindly for your review of The Parlour Inn. We look forward to you staying with us again in the future, especially for birthdays. Kindest regards, Michael Ewart General Manager More 

Cleveland, Ohio
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Immaculately clean and comfortable. The entire staff defines excellent service. Conveniently located within an easy walk of shopping and theaters, or use the hotel's own free transport service. The Foodie Revolution has arrived in Stratford, and the hotel's own restaurant easily competes with the best of them.

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear MichaelH, Thank you kindly for your review of the Parlour Inn. We look forward to you returning to stay with us on many future visits to the Stratford area. The kind words that you have written in regards to the staff I will be sure to share with them, as I am a very proud GM to have the... More 

Toronto, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

There is so much to commend about the Parlour Inn, a wonderful and historic hotel. To begin, all of the staff, whatever their role, were exemplary; warm friendly and competent. The location is within walking distance of all of the Stratford Festival theatres and great shopping. The dining room was a pleasure with dining packages for guests staying at the... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear225douglas, Thank you for your kind words and review, which I will be sure to pass on to the staff. I am very fortunate to have the wonderful staff and management that I do at The Parlour Inn. We are happy that you have booked your reservations for next year and are excitedly awaiting next years arrival. Kindest regards, Michael... More 

Stratford, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My wife and I have eaten at the Parlour at least 1x per month for the past 3+ years. That ends today. Since the Best Western took over, it's not the same restaurant. The once great food has gotten cheap. The Caesar Salad that I once touted as the best in town is now mediocre at best. I now feel... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear JJ My apologies that your experience at the Parlour Inn, formerly, Best Western was not up to your standards. It does sadden me that you will not be joining us again to dine, especially after so many great positive posts and reviews we get from other guests. If you would like to discuss further please feel free to contact... More 

Ottawa, Canada
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 4 weeks ago

All hotels and good b&b's charge very high rates during the peak Stratford Festival season, which is the only thing that would prevent me from giving the hotel an excellent rating - it is simply too expensive to be fabulous value for money. However, it is clean, very comfortable and very well located for both the Avon and the Studio... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear NaomOttawa, Thank you kindly for your review of The Parlour Inn. We look forward to having you return to stay with us during future visits to the Stratford area. I have an exceptional staff here at the Parlour Inn who take pride is meeting every guests wish, I will be sure to pass this message along, thank you for... More 

London, Canada
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed here many times on our visits to the Stratford Festival and have never been disappointed. Location is excellent, good food and a wonderful Pub. Staff are very friendly and accommodating. Cheers.

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Jrobert123, We always look forward to you staying with us. 2016 Stratford season looks of interest as well, so we hope to see you return this year and next. Thank you for the wonderful review. Kindest regards, Michael Ewart General Manager More 

Deerfield, Illinois
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a positive experience at the Parlour Inn; the staff was kind and accommodating; the food at lunch was good and nicely presented; our room was clean with great amenities; our upgraded room was even nicer. The Inn couldn't be more convenient to theatre and fine restaurants. If you want a reasonably-priced hotel where the staff is there for... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Wendy R, Thank you for your kind words and review of The Parlour Inn. Wishing you a fantastic Summer, and we look forward to seeing you again in the near future. Kindest regards, Michael Ewart General Manager More 

Toronto, Canada
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 26, 2015

We returned for another stay at this hotel when in Stratford to enjoy several plays. The staff is very friendly and accommodating. We stayed in a superior room which was a nice size, well-furnished, with a Keurig machine, a Jacuzzi tub and a mini-fridge. Rooms are clean and well-lit, and the hotel offers free wi fi. While far from the... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear grandma1601, Thank you kindly for your review of the Parlour Inn. We look forward to seeing you again during your visits to Stratford. Kindest regards, Michael Ewart General Manager More 

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