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The Parlour Inn

Certificate of Excellence
3.5 of 5
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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Best prices for: 1 room 1 guest
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257 Reviews from our TripAdvisor Community

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Traveler rating
    174
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    10
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (47)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (33)
All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a night at the Parlour Inn and was blown away by the quality of the room and the cleanliness of the entire facility. We had a King bed with a stand-up shower and the room was spacious and comfortable. The staff are friendly and genuinely interested in you and in making your stay "better". What a treat. The... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Paul M, Thank you for your kind words about The Parlour Inn and it's staff. The staff are interested in each of our guests and ensuring that they are happy at all times during their stay. We look forward to having you return to stay with us in the future. Kindest regards, Michael Ewart General Manager More 

Ontario, Canada
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location for the restaurants, shops and most importantly: Shakespearean theatres. They have a shuttle too for the main stage which is little walk. I was glad of this one evening! We always stay there when we go to the Stratford festival. Good rooms. Comfortable beds. Pub and restaurant on site. Good food too!

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear keentraveler20, Thank you for your review of The Parlour Inn. We are excited to have you stay with us again for your future visits to Stratford. Kindest regards, Michael Ewart General Manager More 

Caledon
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night on Friday, August 21, 2015. We were greeted promptly and warmly upon our arrival. Our room was nicely appointed, clean and spacious. The bed was a bit soft for my liking, but acceptable. I was happy to see a recycling bin in the room (bravo!) The air conditioner was fine and the... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear amm63, Thank you for your review of The Parlour Inn. Your feedback is very valuable, and I will have maintenance look into the fridge promptly. We look forward to having you return to stay with us during your future visits. Kindest regards, Michael Ewart General Manager More 

Amherst MA
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 27, 2015

For our yearly visit to Stratford, we decided to try the Parlour Inn because we were dissatisfied with the other properties in town. We clearly made the right choice. The hotel is perfectly situated in downtown, close to theatres and shopping. The rooms are nicely decorated and well-apportioned with amenities. This building is historically interesting, but it is fitted out... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear SWhitbourne, Thank you kindly for your wonderful review of The Parlour Inn. We are delighted you chose to stay with us on this visit to Stratford, and we hope you will return to stay with us on future visits. Kindest regards, Michael Ewart General Manager More 

Nacogdoches, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 23, 2015

My aunt and I have stayed at this hotel for 4 years, now, while we attend the Stratford Festival. The young ladies at the desk are helpful in check-in/out, giving great recommendations for food, shopping, errands, etc. They even made phone calls for us, as we could not use our cell phones. To illustrate their attentiveness: we returned to the... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear 409Blluerose, Thank you for your review of The Parlour Inn and the kind information you have shared about the staff I am very proud of. I will be sure to share the information with them. For future stays we do have two staircase in the hotel that connect to each floor, one does go to the dining room and... More 

Mississauga, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 16, 2015

We visited the Parlour Inn last October for a couple weekend get away. My husband and I usually go to Go to Niagara on the Lake for the Shaw Festival but last fall we decided to changed things a little bit and go to the Stratford Festival. This get away was to celebrate my husband birthday. Once I booked the... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear ednadelgado, Thank you kindly for your review of The Parlour Inn. We look forward to you staying with us again in the future, especially for birthdays. Kindest regards, Michael Ewart General Manager More 

Cleveland, Ohio
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2015

Immaculately clean and comfortable. The entire staff defines excellent service. Conveniently located within an easy walk of shopping and theaters, or use the hotel's own free transport service. The Foodie Revolution has arrived in Stratford, and the hotel's own restaurant easily competes with the best of them.

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear MichaelH, Thank you kindly for your review of the Parlour Inn. We look forward to you returning to stay with us on many future visits to the Stratford area. The kind words that you have written in regards to the staff I will be sure to share with them, as I am a very proud GM to have the... More 

Toronto, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2015

There is so much to commend about the Parlour Inn, a wonderful and historic hotel. To begin, all of the staff, whatever their role, were exemplary; warm friendly and competent. The location is within walking distance of all of the Stratford Festival theatres and great shopping. The dining room was a pleasure with dining packages for guests staying at the... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear225douglas, Thank you for your kind words and review, which I will be sure to pass on to the staff. I am very fortunate to have the wonderful staff and management that I do at The Parlour Inn. We are happy that you have booked your reservations for next year and are excitedly awaiting next years arrival. Kindest regards, Michael... More 

Stratford, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2015

My wife and I have eaten at the Parlour at least 1x per month for the past 3+ years. That ends today. Since the Best Western took over, it's not the same restaurant. The once great food has gotten cheap. The Caesar Salad that I once touted as the best in town is now mediocre at best. I now feel... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear JJ My apologies that your experience at the Parlour Inn, formerly, Best Western was not up to your standards. It does sadden me that you will not be joining us again to dine, especially after so many great positive posts and reviews we get from other guests. If you would like to discuss further please feel free to contact... More 

Ottawa, Canada
Level Contributor
113 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed July 4, 2015

All hotels and good b&b's charge very high rates during the peak Stratford Festival season, which is the only thing that would prevent me from giving the hotel an excellent rating - it is simply too expensive to be fabulous value for money. However, it is clean, very comfortable and very well located for both the Avon and the Studio... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear NaomOttawa, Thank you kindly for your review of The Parlour Inn. We look forward to having you return to stay with us during future visits to the Stratford area. I have an exceptional staff here at the Parlour Inn who take pride is meeting every guests wish, I will be sure to pass this message along, thank you for... More 

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