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The Parlour Inn

Certificate of Excellence
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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The Parlour Inn
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Ranked #4 of 17 Hotels in Stratford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
AmyB603 Stratford, Canada
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224 reviews from our community

Traveler rating
    154
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    10
    4
    0
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36
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Stratford, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I recently stayed overnight at the Parlour and I can not say enough good things about it. The staff was professional and friendly. The room was comfortable and nicely decorated. The dinner was fabulous! We both had the prime rib and I highly recommend! If you are visiting Startford stay at this property and have a meal... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

AmyB603, Thank you for your review of the Parlour Inn and for your kind words. We were delighted you chose to stay at the Parlour Inn and we look forward to you visiting us again during future visits to Stratford. Michael Ewart General Manager More 

Owen Sound, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed two nights at the Parlour Inn. We found the front desk staff very helpful professional and courteous. The room we stayed in was excellent. We had dinner twice at the Inn and thoroughly enjoyed the pub décor, our meals and service. We have been at the Parlour Inn before and will return.

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear TwoCanadians67, Thank you for your review, we look forward to you returning to the Parlour Inn during future visits to Stratford. kindest regards, Michael Ewart General Manager More 

Toronto
Contributor
19 reviews 19 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This little hotel was one of the most comfortable and cozy hotels I have stayed at. I was there for only a night and I found I had a great sleep and breakfast. The room was clean but also had a feeling of being homey and cocoon-like. It even has a petite gym allowing me to get in my exercise... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear coombsmi, Thank you for your review of the Parlour Inn. We are excited to have you return to stay with us during future visits to Stratford. Hopefully on your next visit this crazy weather will be finished and you will be able to get out an explore all the wonderful things Stratford has to offer. Kindest regards, Michael Ewart... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 15, 2015

We picked the Parlour Inn for a low-key Valentine's Day getaway. The front desk staff was friendly and informative and the building very accessible - part of the reason we picked it as my partner has physical limitations - keep this in mind later in the review. We chose the King jacuzzi suite, which was clean and comfortable. For a... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

FreshviewLondon, Thank you for your review. Your feedback will be used to review with our team how to better work with situations like the one you experienced. I am sorry for the inconvenience caused, If there is anything furhter I can do for you, please do not hestiate to contact me directly. Kindrest regards, Michael More 

Sorrento, Italy
1 review
5 of 5 stars Reviewed February 13, 2015

I stayed here 2 night this week. Great modern and quite. Good food and great staff. Stay here on my recommendation. It's a great chapter to any trip loved it and will return. Better than most places in the area and worth every dollar spent. The flower in the room was a nice touch

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Timothy A, Thank you kindly for your review. We look forward to having you stary with us on your future visits to Stratford. Kindest regards, Michael More 

Waterloo, Canada
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 2, 2015

My Husband and I were looking for a relaxing night away after a busy week down south with a large group and our toddler. We booked this hotel over the other hotels on the Vintage Hotels list as it was closest to our home. The room we booked was a deluxe king, we were told it was bigger than other... More 

Was this review helpful? Yes 2
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Trevanna1 Thank you kindly for your feedback. It is very useful information to ensure that experiences like the one you had does not repeat itself in the future. I will be speaking directly with the Executive Housekeeper to rectifiy this immediately. Rest assured this is not a normal occurance at the Parlour Inn. Please call me directly as I... More 

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 2, 2015 via mobile

I stayed at The Parlour Inn from January 25-30/15, for a work week in Stratford. This hotel is now part of the Vintage Hotel group, which includes the Queen's Landing and Pillar and Post in Niagara on the Lake. I have stayed at those hotels frequently, also for work-related purposes. When I checked in, my king room with jacuzzi was... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Ljrlaw Thank you for you feedback, The information you have provided will assist us in fine tuning the operations and procedures for the future. We are happy that your overall experience was good, but are sorry that we did not meet your expectations during the power outage. If there is any further information you wish to discusst, or if... More 

Listowel, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2015 via mobile

For three years now my husband and I have stayed at the Parlour Inn Stratford on Christmas night. We do a lot of driving and extra activity over the month of December and the first year we decided we needed to stay over. The rooms are excellent. The staff were extremely helpful and the food the next morning was amazing.... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Laura L, Thank you for your kind words and review, We are very happy that it has become and bit of a Christmas tradition for you. We look forward to your future stays with us. Wishing you a Happy New Year and all the best in 2015. More 

Kitchener, Canada
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed November 19, 2014

Same as my mom wrote below. Amazing weekend. Loved the jacuzzi tub and the spacious room! Very quiet and quaint setting. My mom loved the antiques in the room. Very close walk to downtown and I felt very comfortable leaving my cat parked for a few days. Thanks again. See ya next year!

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear VickiLy, Thank you for your comments. I am happy that you and your mother had a wonderful time away. As I explained to your mother below, I am excited to talk with you on your next visit to Stratford and to The Parlour Inn. We feel very lucky to have guests like yourself and many others who come and... More 

Waterloo, Canada
Top Contributor
109 reviews 109 reviews
16 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 16, 2014

I just returned from The Parlour Inn...my annual Mom/Daughter weekend in Stratford. We had the best time! We were greeted by a very nice young man! We were so pleased when we walked into our room...beautifully decorated, some nice antiques, a keurig coffee machine, a box of delicious chocolates. Small fridge that kept our wine cold and nice (real glass)... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Sue H, I am excited that you have chosen the Parlour Inn for your annual Mother/Daughter weekend in Stratford. Please stop by and say Hello next time you come to visit us, I would be happy to meet up in person. We look forward to you returning to the Parlour Inn next year. And what a great way to... More 

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