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The Parlour Inn

Certificate of Excellence
3.5 of 5
Hotel website
101 Wellington St, Stratford, Ontario N5A 4H3, Canada (Formerly BEST WESTERN PLUS The Parlour Historic Inn & Suites)
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The Parlour Inn
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Ranked #4 of 17 Hotels in Stratford
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
grandma1601 Toronto, Canada
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Toronto, Canada
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We returned for another stay at this hotel when in Stratford to enjoy several plays. The staff is very friendly and accommodating. We stayed in a superior room which was a nice size, well-furnished, with a Keurig machine, a Jacuzzi tub and a mini-fridge. Rooms are clean and well-lit, and the hotel offers free wi fi. While far from the... More 

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Hershey, Pennsylvania
Level Contributor
200 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago

Very great town, great location right next to the Avon Theater- so convenient- yes it is. We got a Superior room with King bed and it was clean- comfortable and they treated us like favored family. The view is great. The bed is great and we rested very well. I recommend this hotel highly. Everything is within walking range. We... More 

Was this review helpful? Yes 1
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Richar D, What wonderful feedback and we thank you for your review. Looking forward to having you return to stay with us again in the near future. Michael Ewart General Manager More 

Richmond Hill, Canada
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Popped in for a casual business dinner. Restaurant was very busy but they still accommodated us with a nice table outside. Service was very prompt and friendly. Nice selection of draft beer and wine. It got a little colder outside and they helped us move inside to for some warmth and coffee. This would be a great place to eat... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Gerry S, Thank you for your review. We look forward to you joining us again on the Patio or inside. Michael Ewart General Manager More 

Toronto, Canada
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends took me here for a wonderful surprise birthday weekend. The hotel is lovely and the location is great. The main street and two of the theatres are in walking distance and they have a shuttle to the Festival theatre. The service is amazing and the staff are very friendly. The shuttle driver gave us a great commentary on... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear debw1306, Thank you for your review. We love hearing wonderful feedback like this, and we were excited you came for such a wonderful event. Kindest regards, Michael Ewart General Manager More 

Kitchener, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Was allowed to check in a couple of hours early, nice bonus. The staff were fantastic. Pub manager Andrew very knowledgeable, and went the extra mile for us, even though he was extremely busy. The food is great, tap selection is great. Bed was comfy, room was clean.

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear James B, Thank you for your review. I will be sure to share your kind feedback with Andrew. We look forward to having you stay with us in the future. Kindest regards, Michael Ewart General Manager More 

St. Clair
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We have visited Stratford several times, each time staying at a different place. On this visit we decided to try the Parlour Inn because it was recently purchased by the Vintage Hotels and their reinvention of the property was completed. The Inn was impressive. The parking lot looked like it had recently been paved and the building had that new/clean... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear fffgggghhhh, Thank you kindly for your review. The information you have provided in regards to the toilet and the service at breakfast have been discussed with the department managers. We look forward to having you stay with us again on future visits to the Stratford area. Kindest regards, Michael Ewart General Manager More 

Tecumseh, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been to Stratford several times. First time at this hotel. It was wonderful. The staff are super friendly. The hotel is walking distance to all shops and amazing restaurants. They offer a free shuttle service from the hotel to the theatre as well as back to the hotel. Lovely room and quite. I think the lighting could be... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Sanita C, We are excited that your chose to stay at our hotel this trip to Stratford, and even more excited for your future stays. Thank you for taking the time to share the information on the lighting, I have passed the information on to our Maintenance Manager to see if there is any tweaking that we can do... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at the hotel. Both times the hotel exceeded my expectations. The staff are courteous and helpful. The rooms are comfortable and very clean. The beds are really comfy. The location is central - very close to all of the theaters. The shuttle is a great feature. I would definitely stay here in the future.

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Ewa777ca, Thank you for your review and kind words. We look forward to you staying with us on your return visits Michael Ewart General Manager More 

Montreal
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here on our past two visits to Stratford and have been impressed both times. The location is central, the rooms have been renovated, are spacious, quiet and well appointed. Service is excellent with newspapers and apples at the front desk. My friend asked where we could find a pharmacy to buy shaving cream and he was immediately... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear readytot, Thank you for your review. We are delighted that you stayed with us the past two visits to Stratford. We look forward to you returning during future visits. Kindest regards, Michael Ewart General Manager More 

Ridgeway, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mother and I went for a theatre getaway. Right from the time of booking exceptional service. They made sure what kind of room we needed, we needed an elevator and close to it so as not a lot of walking for my mom. The rooms were very clean and they had everything you could think of but if you... More 

Was this review helpful? Yes
Michael E, General Manager at The Parlour Inn, responded to this review

Dear Robert W, Thank you for your review of The Parlour Inn. As General Manager of this hotel I am very proud and honored to have the team that I have working with me. I will pass on the information you have provided about Ian, our newest team member who has been doing an exceptional job. We look forward to... More 

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