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Travellers Motel

784 Ontario Street, Stratford, Ontario N5A 3K1, Canada
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Travellers Motel
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23 reviews from our community

Traveler rating
    0
    13
    3
    2
    5
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3
10
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3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fairview, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 19, 2014

My wife and I stayed at this motel based on a recommendation from a booking agent for Stratford Ontario Festival Performances. Friendly staff but the property is in need of updates and maintenance. We were in room 104. It was a nice sized room with comfortable beds and a great shower head. The rest was downhill. Musty smell, bathroom mold... More

Was this review helpful? Yes 2
London, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 28, 2014

I booked a room for one night at this motel..checking in was a nightmare, reception was standoffish and finally after about twenty minutes my booking was found and I had the key with no offer of apology or anything. To anyone thinking of booking a room here ALWAYS check the room before you pay, I didn't, I had heard good... More

Was this review helpful? Yes 4
TVM784, Manager at Travellers Motel, responded to this review

Dear guest, Another poor review is very unsettling for us. We sincerely do apologize for your poor stay. We strongly believe that although we do not have the money to completely renovate the motel to a modern stylish motel that we would like, we do have the control and the ability to make sure the rooms are clean and that... More

St Catharines
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 8, 2014

The wi-fi worked well. The room was recently renovated. Everything seemed clean. The staff was friendly and helpful. The small fridge has a freezer built into it, which was nice to have since most hotels I've been to don't have that one. No microwave though, which surprised me. Someone obviously smoked in the room in the past. There's a lingering... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear Valued Customer, Thank you for your honest review of our establishment. Unfortunately, we did not meet your expectations and sincerely apologize. We work diligently on ensuring each of our rooms has the same amenities. Unfortunately, due to unseen circumstances some of the amenities in the rooms get broken, or left in a unusable manner. It is always best to... More

toronto
Top Contributor
146 reviews 146 reviews
55 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed July 5, 2014

The place looks a bit uninviting from the outside, but the room had been renovated with nice furniture and tv. The room was quite small, but that was not a problem as we didn't go to Stratford to spend time in a room. The bathroom was very clean and modern with a very nice shower. Considering how expensive Stratford can... More

Was this review helpful? Yes 1
TVM784, Manager at Travellers Motel, responded to this review

Dear Guest, Thank you for your kind words regarding our establishment. We are very happy that you enjoyed your stay with us and have taken your tips into consideration. Unfortunately, it is a common response that our outside appearance needs a revamp but strongly believe it is money better spent renovating the interior of the rooms first. Once again, thank... More

Bowmanville, Canada
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed July 1, 2014

Stayed here for 2 nights while in town to see a couple of plays. The motel is located on a main street and is easy to find. It is the kind of motel that you park your car right in front of your door which is handy. I've read reviews about the place being renovated but I don't believe my... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear Guest, Thank you for your review. We are happy that you enjoyed your stay at the Travellers Motel Stratford Ontario. We are working hard on renovating our property but ofcourse it is a long and grueling process. A process that we could not complete without the support of our guests. Although all of our rooms cannot be renovated we... More

Thompsonville, Michigan
Top Contributor
71 reviews 71 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 28, 2014

The motel is in the middle of a rehab therefore my evaluation may not do it justice later this year. The rooms are clean and neat for the most part. I was surprised that the carpet was not vacuumed the second day of our stay. Consistency is not to be found even in the modernized rooms. Some rooms have two... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Unfortunately, we... More

Windsor,Ontario,
Top Contributor
251 reviews 251 reviews
54 hotel reviews
140 helpful votes 140 helpful votes
3 of 5 stars Reviewed May 22, 2014

Travellers Motel is your basic, somewhat retro-motel. it has been updated and rooms have a microwave (on the dresser!!) and a bar frig, modern TV BUT--only a single chair thereby making life for two somewhat uncomfortable. Room was clean although bathroom lacked a place to hold make-up/shaving kits while in use. Pillows are dreadfully small--had to fold two bath towels... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear Guest, Thank you for taking the time to write a review about our property. Our staff will be elated to read that they had enough of an impact to have been mentioned in your response. We all at the Travellers Motel take pride in our property and strive for customer satisfaction. Unfortunately, we lacked in certain areas.. With the... More

Barrie, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2014

Booked this hotel because of reviews on Trip Advisor/price ... don't let the exterior fool you ... rooms have been renovated ... very clean ... modern bathroom ... comfortable ... needed airing out ... stuffy ... would stay there again ... good price compared to other hotels in area ... only needed a place to stay ... so suited needs... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding our establishment. We are working diligently on upgrading our rooms and are very pleased that it met your accommodation needs. We know the outside could use work but have focused our attentions on the rooms and the customers comfort. The outside will come along but not just... More

Oshawa, Canada
1 review
4 of 5 stars Reviewed February 4, 2014

Stayed here for 2 days and really enjoyed my stay. The room was good for what you need. Quiet location, clean and comfortable beds. The desk and arm chair were nicely welcomed. Plasma tv was an unexpected luxury and the free wifi was excellent. The location might actually be the best thing about this place. Located on the main road... More

Was this review helpful? Yes
TVM784, Manager at Travellers Motel, responded to this review

Dear valued Guest, Thank you for your kind words. We have spent a lot of time and resources correcting our WIFI. It is now completely accessible and easily attainable within our property. Just another added convenience to our customers I am very happy that we were able to meet your expectations and we hope to see you again. More

Chatham, Ontario
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 21, 2013

We booked 2 rooms for our friends and ourselves and were surprised when we checked in that the Manager had given us a 10% discount over the already competetive price. The rooms were clean, had 2 sittings chairs, a seperate closet and a fridge.There had been some updates to the rooms and the bathrooms but you can't say they were... More

Was this review helpful? Yes 1
TVM784, Manager at Travellers Motel, responded to this review

Dear Valued Guest, Thank you for the kind words. It has been some time since the Tripadvisor Community has written anything about our property and we are very pleased that the newest comment is a positive one. Quality service is our number one priority and we are pleased that we met your expectations. I will be sure to share your... More

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Additional Information about Travellers Motel

Address: 784 Ontario Street, Stratford, Ontario N5A 3K1, Canada
Location: Canada > Ontario > Stratford
Price Range (Based on Average Rates): $
Number of rooms: 24
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Also Known As:
Travellers Motel Stratford, Ontario

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