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Stone Mill Inn

Certificate of Excellence
271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
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Best prices for: 1 room 1 guest
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Stone Mill Inn
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Stone Mill Inn
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56 reviews from our community

Traveler rating
    30
    10
    5
    4
    7
See reviews for
10
27
2
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (56)
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    (12)
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    (15)
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london
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Wanted somewhere to stay for the Victoria Day Weekend, and on a last minute hunch, chose this Inn. When we walked in our room, we were extremely happy with our choice. Everything you need is close by! You have a ton of restaurants within walking distance, and The Pen Centre and the new Niagara Falls outlets are just a short... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your kind words, we are very pleased you enjoyed your accommodations. Our location is in the heart of a refurbished area of the city, close to the 406 and the QEW and you’re absolutely right when you say there are a ton of restaurants and shopping close by! We hope to have you visit again soon. More 

New York
Top Contributor
84 reviews 84 reviews
15 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

These rooms are amazing! They are decadently large, nicely furnished and spotless. The shower is probably one of the largest I've been in. We were thrilled with our stay and would choose this place again. As noted by others the setup is a little strange with the front desk, but this didn't bother us. We were just passing through, but... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for such a great review! We appreciate you taking the time to let us AND others know about your stay. We are happy you enjoyed your accommodations and look forward to another opportunity in which to welcome you back to the Inn. More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Good place to stay. Not full hotel amenities but it's an inn. Very nice building and rooms. The during stay cleanings need to be done better, as well as not normally used surfaces need to be dusted. Free parking and wifi were nice touches

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for sharing your review. The building was originally constructed in 1860 and while the restoration process took some time to complete; we’re very proud of the transformation. We appreciate the feedback and will bring your concerns to our housekeeping staff immediately. Should you find yourself returning to the Niagara area, we hope to have the opportunity to host... More 

Tillsonburg, Canada
Top Contributor
141 reviews 141 reviews
39 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 19, 2015

We booked a king suite for a night and when we arrived early our room was ready. Easy to check in with friendly staff. Went to room and went WOW. Large room with sitting area for 4 plus, large bed, fridge etc. Room was very warm so we turned on ac 81F. Room did not cool down so we told... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, we appreciate you taking the time and sharing your feedback. The King Suite you booked is definitely one of our popular style rooms; they’re surprisingly spacious and yet the décor and layout makes for a cozy setting. It was unfortunate the A/C wasn’t working properly and we do apologize again. We just had the chillers... More 

niagara falls, ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

Nice hotel, Lovely rooms, The staff we very friendly, when checking out the lady at reception said "Thanks for staying with us" that was a welcome change from checking out at other large hotels, where you feel they just want you out the door. Really close to the Outlet mall in Niagara on the Lake.

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

We are happy to hear that you enjoyed your stay with us and would like to thank you for your kind words. It was so nice to read your appreciation for our staff, I’ll be certain to pass along your compliments. We hope to welcome you again the next time you choose to stay in St. Catharines. More 

Niagara Falls, Canada
1 review
5 of 5 stars Reviewed February 28, 2015

I would like to thank the staff and Tony for being so kind, considerate and cooperative. My daughter got married here in May 2014. It was a beautiful wedding everyone remembers that day with delight. Thank you!

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for choosing the Stone Mill Ballroom for such a special occasion. We’re thrilled to hear that you had an amazing wedding day and found Tony and his staff to be so accommodating. We will be sure to pass along your kind words. Continued best wishes to your daughter and son-in-law on a long and happy marriage! More 

Fonthill, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

If you like character buildings, this place is for you. Our room had the outside wall the original stone of the mill....thought it might be cold (it was an extremely cold night) but the heating system kept up. We had a king bed jacuzzi suite....large room....mini kitchen..lovely antique replica furniture....bathroom spacious....the double jacuzzi filled in under two minutes I think...really... More 

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your kind words, we truly appreciate hearing from you and look forward to welcoming you back to the Inn. More 

Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2015

My wife and I and 6 of our closest friends made the trek from Brampton to St. Catherines last night for the Tragically Hip Fully and Completely tour at the Meridian centre downtown. Our hotel of choice was the Stone Mill inn, a glorious old building that has been recently renovated into a fabulous luxury hotel with very reasonable rates.... More 

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for choosing to stay at the Stone Mill Inn while visiting St. Catharines, we truly enjoyed having you. We're equally glad you had the opportunity to experience Johnny Rocco's before the concert, it's a fabulous place to gather with friends isn't it! Hope to have you with us again in the near future! More 

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

My fiance and I stayed here over the Valentine's Day long weekend, and I used a Groupon to book the room. The booking process was fine, and Alisha was very helpful. I upgraded my room to a premium jacuzzi suite because the Groupon rate rooms were unavailable, and this turned out in my favour during check-out... That morning, there was... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. All staff here at the Stone Mill Inn appreicate knowing that their efforts were apprciated to ensure your stay was enjoyable from arrival to departure. Again our apoligizes regarding the heating and boiler problems that happened during your stay (the problem has since been rectified), we are glad that you accepted the letter for a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

We had our wedding there on December 27th of 2014.....everything was great EXCEPT THE HOTEL....The lack of communication between the venue and the Stone Mill Inn made things extremely difficult. We assumed that the two were connected however when we recommended our guests to stay at the hotel, their repeated e-mails and phone calls went unanswered. The customer service on... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. The Stone Mill Inn is seperate franchaises that work together to try and ensure all guests of any of the business within the building have quality services and experiences. Group blocks have a discounted and protected rate until the block release date, after the release date any rooms not confirmed are released back to the... More 

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