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All 23 St. Catharines B&Bs / inns

Stone Mill Inn

3.5 of 5 Small Hotel   |   271 Merritt Street, St. Catharines, Ontario, Canada
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68%
Ranked #7 of 23 St. Catharines B&B and Inns
A recent review
5 of 5 stars reviewed 5 days ago
sakic19 Toronto ON
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38 reviews from our community

Traveler rating
    20
    6
    3
    4
    5
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8
18
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0
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Toronto ON
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here back in August in a King bed Jacuzzi Suite. The room was very spacious as are the King bed rooms, which we have previously stayed in. Check in was easy. The room was well appointed and had a mini fridge, microwave, sink and counter for use. The room had a couch, desk area and high top table... More

Was this review helpful? Yes
Ontario,Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My spouse and I stayed at the Inn on Labour Day for a romantic getaway. We had pre-purchased a promotion for a King suite. We were booked into a gorgeous corner room. Any contact we had with staff in making the reservation, checking in and out was friendly and helpful. We are always impressed by the repurposing and restoration of... More

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your superb review, The owner of the property does appreciate how the guests here of the Stone Mill Inn enjoy the effort and expense he spent on restoring this historical building back to the original beauty it once was. All the staff also thank you for sincere comments and we hope that for future stays here in... More

Asheville, North Carolina
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this place because it had a groupon offer and looked like a fantastic deal online. We booked with another couple and could not have been happier with our entire experience. The check in went really smoothly and we were given some great recommendations for breakfast the next day (Lester D's was cool). Wine was chilled in the refrigerator... More

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. The staff here at the Stone Mill Inn appreciate your comments and strive to ensure all guests receive quality service from arrival to departure. We are happy that you and your friends enjoyed your Groupon packages and hope that when you travel to Niagara in the future we may continue to show to hospitality excellence... More

Washington County, Maryland
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was looking for a place to stop in St. Catherine's after a long day of driving. The Hilton Garden Inn I tried was sold out, but when I asked about other places in the area I was told "go straight for 7 minutes on this road and you will find Stone Mill Inn." I considered getting back on the... More

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your wonderful review. The staff here at the Stone Mill Inn appreciate your comments and we are happy that we could accommodate you for your visit here to Niagara. We look forward to welcoming you back when you happen to be in Niagara for your future visits. Sincerely, Hotel Manager More

Contributor
13 reviews 13 reviews
5 of 5 stars Reviewed August 7, 2014

Absolutely the best boutique hotel we have ever stayed at. We spent several weeks planning our trip to Niagara. We were fortunate enough to stumble across this amazing small hotel. The lobby takes your breath away. The staff was very very nice. Clean Clean Clean!!! We were held by traffic and customs coming into Canada. We were having one of... More

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you Brian for your review about your stay here with us at the Stone Mill Inn. The staff here at the Stone Mill Inn takes pride ensuring the experience from your arrival to the quality of our guest rooms and common areas is at the best standards possible for our Boutique hotel. We appreciate your feedback and are looking... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2014

This was a very nice hotel to stay in. The rooms are huge! We stayed in a Jacuzzi Suite on the third floor. Very quiet on our floor. It was a little different as far as staffing. They were gone by 10 pm. That only mattered to us because we got lost coming back from the falls and couldn't connect... More

Was this review helpful? Yes 1
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review Denise, We are happy that you enjoyed your time with us here at the Stone Mill Inn. Yes we are a bit different being a boutique hotel with our limited staffing hours, sorry that you were unable to connect with staff to get directions back to the hotel from Niagara Falls, hopefully it was not... More

St. Catharines, Canada
2 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 28, 2014

This hotel is not run according to the standards required. It is a family run business and they make decisions on what suits them not what is customer friendly. They actually asked us to vacate the room due to a conflict between the owner and the administration person. Very unprofessional and not reliable, not recommended if you are looking for... More

Was this review helpful? Yes 6
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, but it is not exactly correct, you were not evicted but informed not allowed to extend beyond the original departure date due to the information when you made the reservation for your cousin to stay the week, we informed you that this hotel was not pet friendly. When your cousin came to check into the... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2014

I grew up in Merritton two blocks from what is now the Inn. It was great to be back in the area to celebrate our 40th wedding anniversary. The location is great - close to Highway 406, Glendale Avenue and QEW for access to many local attractions. When I grew up in the area, the building was a paper mill.... More

Was this review helpful? Yes 3
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review. It was our pleasure to upgrade your room complimentary and to hear of what the area was like when you were growing up. There have been a lot of changes in Merritton, and we look forward to any friends and family you recommended us to so we can ensure they enjoy the same quality of... More

Fabius, New York, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2014

We booked four rooms for three nights for a mini family reunion. The owner's daughter was in the front office when we arrived and made sure we were taken care of. She even gave us a brief history of the building before it became an inn. The staff at Johnny Rocco's was efficient, friendly and aimed to please. The rooms... More

Was this review helpful? Yes 3
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, it was a pleasure to have your family here at the Stone Mill Inn for your family reunion. We look forward to having your family return to the Stone Mill Inn & creating more memories of Niagara Canada. Sincerely, Hotel Manager More

Oakville, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2014 via mobile

Gorgeous And clean rooms for sure. Service is a bit odd, mabye because its an Inn?? We were woken at 3am by a lady in the next room screaming in what seemed to be a drunken rage. No answer at the front desk, no answer on the after hours line which was very disappointing. Went down to the front desk... More

Was this review helpful? Yes 2
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Good Afternoon, I was informed of the incident when I came back to work, I was off on Sunday. But the guest who disturbed you during your stay with us has since been evicted for guest safety and I have contacted Brian for a future stay at the Stone Mill Inn. Yes, your correct that we do not have any... More

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Additional Information about Stone Mill Inn

Address: 271 Merritt Street, St. Catharines, Ontario, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Stone Mill Inn 3.5*
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Also Known As:
Stone Mill Inn St. Catharines, Ontario

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