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Stone Mill Inn

Hotel website
271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
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Best prices for: 1 room 1 guest
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Stone Mill Inn
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Stone Mill Inn
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53 reviews from our community

Traveler rating
    28
    9
    5
    4
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tillsonburg, Canada
Top Contributor
141 reviews 141 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked a king suite for a night and when we arrived early our room was ready. Easy to check in with friendly staff. Went to room and went WOW. Large room with sitting area for 4 plus, large bed, fridge etc. Room was very warm so we turned on ac 81F. Room did not cool down so we told... More 

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niagara falls, ontario
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2015

Nice hotel, Lovely rooms, The staff we very friendly, when checking out the lady at reception said "Thanks for staying with us" that was a welcome change from checking out at other large hotels, where you feel they just want you out the door. Really close to the Outlet mall in Niagara on the Lake.

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

We are happy to hear that you enjoyed your stay with us and would like to thank you for your kind words. It was so nice to read your appreciation for our staff, I’ll be certain to pass along your compliments. We hope to welcome you again the next time you choose to stay in St. Catharines. More 

Niagara Falls, Canada
1 review
5 of 5 stars Reviewed February 28, 2015

I would like to thank the staff and Tony for being so kind, considerate and cooperative. My daughter got married here in May 2014. It was a beautiful wedding everyone remembers that day with delight. Thank you!

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for choosing the Stone Mill Ballroom for such a special occasion. We’re thrilled to hear that you had an amazing wedding day and found Tony and his staff to be so accommodating. We will be sure to pass along your kind words. Continued best wishes to your daughter and son-in-law on a long and happy marriage! More 

Fonthill, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 24, 2015

If you like character buildings, this place is for you. Our room had the outside wall the original stone of the mill....thought it might be cold (it was an extremely cold night) but the heating system kept up. We had a king bed jacuzzi suite....large room....mini kitchen..lovely antique replica furniture....bathroom spacious....the double jacuzzi filled in under two minutes I think...really... More 

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your kind words, we truly appreciate hearing from you and look forward to welcoming you back to the Inn. More 

Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 18, 2015

My wife and I and 6 of our closest friends made the trek from Brampton to St. Catherines last night for the Tragically Hip Fully and Completely tour at the Meridian centre downtown. Our hotel of choice was the Stone Mill inn, a glorious old building that has been recently renovated into a fabulous luxury hotel with very reasonable rates.... More 

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Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for choosing to stay at the Stone Mill Inn while visiting St. Catharines, we truly enjoyed having you. We're equally glad you had the opportunity to experience Johnny Rocco's before the concert, it's a fabulous place to gather with friends isn't it! Hope to have you with us again in the near future! More 

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

My fiance and I stayed here over the Valentine's Day long weekend, and I used a Groupon to book the room. The booking process was fine, and Alisha was very helpful. I upgraded my room to a premium jacuzzi suite because the Groupon rate rooms were unavailable, and this turned out in my favour during check-out... That morning, there was... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. All staff here at the Stone Mill Inn appreicate knowing that their efforts were apprciated to ensure your stay was enjoyable from arrival to departure. Again our apoligizes regarding the heating and boiler problems that happened during your stay (the problem has since been rectified), we are glad that you accepted the letter for a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2015

We had our wedding there on December 27th of 2014.....everything was great EXCEPT THE HOTEL....The lack of communication between the venue and the Stone Mill Inn made things extremely difficult. We assumed that the two were connected however when we recommended our guests to stay at the hotel, their repeated e-mails and phone calls went unanswered. The customer service on... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. The Stone Mill Inn is seperate franchaises that work together to try and ensure all guests of any of the business within the building have quality services and experiences. Group blocks have a discounted and protected rate until the block release date, after the release date any rooms not confirmed are released back to the... More 

Toronto, Canada
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 29, 2015

I stayed at the Stone Mill Inn with my mom last weekend for a Friday night. It was a really nice, clean and a cute inn. The lady who helped us check into the hotel room was kind and pleasant. Our room was a huge corner room with stone walls, a kitchen (including a Keurig beverage machine), 2 king size... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. Staff here at the Stone Mill Inn are always pleased to hear that their efforts to ensure you had a pleasant visit with us were appreciated. Yes, the elevator is cold during the winter months, being a historic building and the exterior walls are 3 feet thick, making the elevator shaft cold during the winter... More 

Toronto, Canada
Top Contributor
88 reviews 88 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 25, 2015

This inn is modern and clean. It offers everything a traveller needs. We stayed here one night and we were amazed. Our expectations were exceeded. I hope all guests work together with the hotel staff to keep this location pristine.

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your positive review. Staff at the Stone Mill Inn appreicate hearing that their efforts to ensure your stay was enjoyable. We look forward to having you as a guest with us for any future visits here to Niagara and ensuring that the quality of service you had recieved continues. Sincerely, Hotel Manager More 

Port Colborne, Canada
2 reviews
3 of 5 stars Reviewed January 19, 2015

Stayed one night for a wedding, room was a great size and clean. Before you checked in you had to sign a "policies and regulations" contract. Failure to adhere to the smoking or noise policies and they charge your credit card 200.00. That was the first for me. There is a spa and a restaurant on site but that's it,... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. We do encourage guests to read the policies & regulations section of the hotel check in form which does state our no smoking policy, quiet time, location of the ice machine, etc. to ensure that all guests of the Stone Mill Inn respect the other guests within the building and understand the hotel policies. Majority... More 

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