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Stone Mill Inn

3.5 of 5 271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
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Stone Mill Inn
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45 reviews from our community

Traveler rating
    24
    6
    4
    4
    7
See reviews for
9
20
1
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Toronto, Canada
Top Contributor
73 reviews 73 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This inn is modern and clean. It offers everything a traveller needs. We stayed here one night and we were amazed. Our expectations were exceeded. I hope all guests work together with the hotel staff to keep this location pristine.

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Port Colborne, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

Stayed one night for a wedding, room was a great size and clean. Before you checked in you had to sign a "policies and regulations" contract. Failure to adhere to the smoking or noise policies and they charge your credit card 200.00. That was the first for me. There is a spa and a restaurant on site but that's it,... More 

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Warwick, Rhode Island, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in the Stone Mill Inn in St Catherine's Ontario, for three nights last fall with a deal through groupon. We were staying beginning of week in Niagra Falls, and wished to stay in canada to see more of Ontario. It appealed to me to say in a hundred year old renovated Mill. had a king suite that was... More 

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Isle of Wight, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

I have spent 4 weeks here visiting my daughter who studies at the local University. I can only say that my experience here has been nothing but exceptional. I agree that there is no staff after a certain time but there is an emergency number if needed. There was an abundance of towels and face cloths daily and the daily... More 

Was this review helpful? Yes 1
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank-you for your review. All staff of the Stone Mill enjoyed having you as a guest with us for the duration of your vacation to visit your daughter. We all appreciate hearing that the staff efforts to ensure your stay was enjoyable. We are currently in the process of creating an in-room directory with the information about the hotel and... More 

Windsor, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 24, 2014

Three of us stayed here and we all loved it! They gave us a free upgrade on our room and wow! Bring slippers, the bathroom floors can be chilly. The overhead fan actually pushes DOWN the heat. Great little kitchen area, granite counters, nice dishes, Kuerig, lots of towels, comfy beds and pillows, very clean. Would stay here again for... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. Staff at the Stone Mill Inn appreicate your comments and we are all happy to hear you enjoyed your time at the hotel. We look forward to having you return for a future stay when your visiting Niagara. Sincerely, Hotel Manager More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 10, 2014

First off, staff leaves at 5:00 pm on weekends. Pretty strange to be left on your own to check in. Room was nice, but very hard to locate as hallways are winding and you have to go through doorways that are not clearly marked. Towels in the bathroom are very scratchy and minimum amounts. One face cloth, one hand towel... More 

Was this review helpful? Yes 3
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review, but I would like to claify a few things about your recent stay. When you had reserved your room, our online partners have put into the hotel description about the Stone Mill Inn having limited office hours, also when you recieved your email confirmation we reinstate this note of our limited office hours and request... More 

Toronto, Canada
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 18, 2014

I stayed at the Stone Mill Inn for a wedding in August 2014. The room was large, beautiful and clean. Unfortunately, this was all greatly diminished by the fact that they have no staff on duty overnight, so if anything goes wrong, you are on your own. When I returned from the wedding, I arrived at my room to find... More 

Was this review helpful? Yes 5
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, We are sorry that your experience to the Stone Mill Inn was not as pleasant as it should have been. We do have security on staff when there is weddings until after midnight to ensure guest saftey. Unfortuantley on the evening that you stayed, the hotel had a silent alarm that sounded and contacted 911... More 

Toronto ON
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 12, 2014

We stayed here back in August in a King bed Jacuzzi Suite. The room was very spacious as are the King bed rooms, which we have previously stayed in. Check in was easy. The room was well appointed and had a mini fridge, microwave, sink and counter for use. The room had a couch, desk area and high top table... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, Staff at the Stone Mill Inn appreciate hearing that their efforts were enjoyed and we look forward to continuing the quality of service you recieved for any future visits you may have to Niagara. Sincerley, Hotel Manager More 

Ontario,Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 2, 2014

My spouse and I stayed at the Inn on Labour Day for a romantic getaway. We had pre-purchased a promotion for a King suite. We were booked into a gorgeous corner room. Any contact we had with staff in making the reservation, checking in and out was friendly and helpful. We are always impressed by the repurposing and restoration of... More 

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Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your superb review, The owner of the property does appreciate how the guests here of the Stone Mill Inn enjoy the effort and expense he spent on restoring this historical building back to the original beauty it once was. All the staff also thank you for sincere comments and we hope that for future stays here in... More 

Asheville, North Carolina
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 26, 2014

I chose this place because it had a groupon offer and looked like a fantastic deal online. We booked with another couple and could not have been happier with our entire experience. The check in went really smoothly and we were given some great recommendations for breakfast the next day (Lester D's was cool). Wine was chilled in the refrigerator... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. The staff here at the Stone Mill Inn appreciate your comments and strive to ensure all guests receive quality service from arrival to departure. We are happy that you and your friends enjoyed your Groupon packages and hope that when you travel to Niagara in the future we may continue to show to hospitality excellence... More 

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Additional Information about Stone Mill Inn

Address: 271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Stone Mill Inn 3.5*
Number of rooms: 34
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Also Known As:
Stone Mill Inn St. Catharines, Ontario

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