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Stone Mill Inn

3.5 of 5 271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
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Stone Mill Inn
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Stone Mill Inn
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50 reviews from our community

Traveler rating
    25
    9
    5
    4
    7
See reviews for
10
23
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fonthill, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars NEW

If you like character buildings, this place is for you. Our room had the outside wall the original stone of the mill....thought it might be cold (it was an extremely cold night) but the heating system kept up. We had a king bed jacuzzi suite....large room....mini kitchen..lovely antique replica furniture....bathroom spacious....the double jacuzzi filled in under two minutes I think...really... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your kind words, we truly appreciate hearing from you and look forward to welcoming you back to the Inn. More 

Brampton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I and 6 of our closest friends made the trek from Brampton to St. Catherines last night for the Tragically Hip Fully and Completely tour at the Meridian centre downtown. Our hotel of choice was the Stone Mill inn, a glorious old building that has been recently renovated into a fabulous luxury hotel with very reasonable rates.... More 

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for choosing to stay at the Stone Mill Inn while visiting St. Catharines, we truly enjoyed having you. We're equally glad you had the opportunity to experience Johnny Rocco's before the concert, it's a fabulous place to gather with friends isn't it! Hope to have you with us again in the near future! More 

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My fiance and I stayed here over the Valentine's Day long weekend, and I used a Groupon to book the room. The booking process was fine, and Alisha was very helpful. I upgraded my room to a premium jacuzzi suite because the Groupon rate rooms were unavailable, and this turned out in my favour during check-out... That morning, there was... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. All staff here at the Stone Mill Inn appreicate knowing that their efforts were apprciated to ensure your stay was enjoyable from arrival to departure. Again our apoligizes regarding the heating and boiler problems that happened during your stay (the problem has since been rectified), we are glad that you accepted the letter for a... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We had our wedding there on December 27th of 2014.....everything was great EXCEPT THE HOTEL....The lack of communication between the venue and the Stone Mill Inn made things extremely difficult. We assumed that the two were connected however when we recommended our guests to stay at the hotel, their repeated e-mails and phone calls went unanswered. The customer service on... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. The Stone Mill Inn is seperate franchaises that work together to try and ensure all guests of any of the business within the building have quality services and experiences. Group blocks have a discounted and protected rate until the block release date, after the release date any rooms not confirmed are released back to the... More 

Toronto, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Stone Mill Inn with my mom last weekend for a Friday night. It was a really nice, clean and a cute inn. The lady who helped us check into the hotel room was kind and pleasant. Our room was a huge corner room with stone walls, a kitchen (including a Keurig beverage machine), 2 king size... More 

Was this review helpful? Yes 1
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. Staff here at the Stone Mill Inn are always pleased to hear that their efforts to ensure you had a pleasant visit with us were appreciated. Yes, the elevator is cold during the winter months, being a historic building and the exterior walls are 3 feet thick, making the elevator shaft cold during the winter... More 

Toronto, Canada
Top Contributor
77 reviews 77 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This inn is modern and clean. It offers everything a traveller needs. We stayed here one night and we were amazed. Our expectations were exceeded. I hope all guests work together with the hotel staff to keep this location pristine.

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your positive review. Staff at the Stone Mill Inn appreicate hearing that their efforts to ensure your stay was enjoyable. We look forward to having you as a guest with us for any future visits here to Niagara and ensuring that the quality of service you had recieved continues. Sincerely, Hotel Manager More 

Port Colborne, Canada
2 reviews
3 of 5 stars Reviewed January 19, 2015

Stayed one night for a wedding, room was a great size and clean. Before you checked in you had to sign a "policies and regulations" contract. Failure to adhere to the smoking or noise policies and they charge your credit card 200.00. That was the first for me. There is a spa and a restaurant on site but that's it,... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. We do encourage guests to read the policies & regulations section of the hotel check in form which does state our no smoking policy, quiet time, location of the ice machine, etc. to ensure that all guests of the Stone Mill Inn respect the other guests within the building and understand the hotel policies. Majority... More 

Warwick, Rhode Island, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2015

We stayed in the Stone Mill Inn in St Catherine's Ontario, for three nights last fall with a deal through groupon. We were staying beginning of week in Niagra Falls, and wished to stay in canada to see more of Ontario. It appealed to me to say in a hundred year old renovated Mill. had a king suite that was... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your wonderful review. We enjoyed having you as guests with us here at the Stone Mill Inn and sharing the history of the building. We look forward to entertaining you again for a future visit with us, perhaps the "Ghost Walk of Downtown St. Catharines" for your next visit. Sincerley, Hotel Manager More 

Isle of Wight, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

I have spent 4 weeks here visiting my daughter who studies at the local University. I can only say that my experience here has been nothing but exceptional. I agree that there is no staff after a certain time but there is an emergency number if needed. There was an abundance of towels and face cloths daily and the daily... More 

Was this review helpful? Yes 1
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank-you for your review. All staff of the Stone Mill enjoyed having you as a guest with us for the duration of your vacation to visit your daughter. We all appreciate hearing that the staff efforts to ensure your stay was enjoyable. We are currently in the process of creating an in-room directory with the information about the hotel and... More 

Windsor, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 24, 2014

Three of us stayed here and we all loved it! They gave us a free upgrade on our room and wow! Bring slippers, the bathroom floors can be chilly. The overhead fan actually pushes DOWN the heat. Great little kitchen area, granite counters, nice dishes, Kuerig, lots of towels, comfy beds and pillows, very clean. Would stay here again for... More 

Was this review helpful? Yes
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Thank you for your review. Staff at the Stone Mill Inn appreicate your comments and we are all happy to hear you enjoyed your time at the hotel. We look forward to having you return for a future stay when your visiting Niagara. Sincerely, Hotel Manager More 

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Additional Information about Stone Mill Inn

Address: 271 Merritt Street, St. Catharines, Ontario L2T 1K1, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Stone Mill Inn 3.5*
Number of rooms: 34
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Also Known As:
Stone Mill Inn St. Catharines, Ontario

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