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All 22 St. Catharines B&Bs / inns

Stone Mill Inn

271 Merritt Street, St. Catharines, Ontario, Canada
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  • Reviews (33)
  • Photos (25)
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  • Room tips (11)
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Stone Mill Inn
Ranked #7 of 22 St. Catharines B&B and Inns
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33 people have reviewed this hotel

Traveler rating
    14
    7
    3
    4
    5
See reviews for
8
16
Solo
0
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed 1 week ago

This was a very nice hotel to stay in. The rooms are huge! We stayed in a Jacuzzi Suite on the third floor. Very quiet on our floor. It was a little different as far as staffing. They were gone by 10 pm. That only mattered to us because we got lost coming back from the falls and couldn't connect... More

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review Denise, We are happy that you enjoyed your time with us here at the Stone Mill Inn. Yes we are a bit different being a boutique hotel with our limited staffing hours, sorry that you were unable to connect with staff to get directions back to the hotel from Niagara Falls, hopefully it was not... More

St. Catharines, Canada
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 28, 2014

This hotel is not run according to the standards required. It is a family run business and they make decisions on what suits them not what is customer friendly. They actually asked us to vacate the room due to a conflict between the owner and the administration person. Very unprofessional and not reliable, not recommended if you are looking for... More

Was this review helpful? Yes 5
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, but it is not exactly correct, you were not evicted but informed not allowed to extend beyond the original departure date due to the information when you made the reservation for your cousin to stay the week, we informed you that this hotel was not pet friendly. When your cousin came to check into the... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

I grew up in Merritton two blocks from what is now the Inn. It was great to be back in the area to celebrate our 40th wedding anniversary. The location is great - close to Highway 406, Glendale Avenue and QEW for access to many local attractions. When I grew up in the area, the building was a paper mill.... More

Was this review helpful? Yes 3
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review. It was our pleasure to upgrade your room complimentary and to hear of what the area was like when you were growing up. There have been a lot of changes in Merritton, and we look forward to any friends and family you recommended us to so we can ensure they enjoy the same quality of... More

Georgetown
Senior Contributor
24 reviews 24 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

Super helpful staff, very clean, gorgeous rooms. I just wish I would have known that this hotel is right by a nightclub. The gentleman at reception assured us that we wouldnt disturbed - and surprisingly we couldnt hear a thing with all the windows closed. Absolutely will return.

Was this review helpful? Yes
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for the review, but I believe you may have us mistaken for another hotel in the region.There are no night clubs close to this hotel. The Stone Mill Inn is located in St. Catharines, in our lobby is Johnny Rocco's Italian Bar & Grill and the New Stone Mill Salon & Spa, and we are situated by a... More

Fabius, New York, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 25, 2014

We booked four rooms for three nights for a mini family reunion. The owner's daughter was in the front office when we arrived and made sure we were taken care of. She even gave us a brief history of the building before it became an inn. The staff at Johnny Rocco's was efficient, friendly and aimed to please. The rooms... More

Was this review helpful? Yes 3
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Thank you for your review, it was a pleasure to have your family here at the Stone Mill Inn for your family reunion. We look forward to having your family return to the Stone Mill Inn & creating more memories of Niagara Canada. Sincerely, Hotel Manager More

Oakville, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 19, 2014 via mobile

Gorgeous And clean rooms for sure. Service is a bit odd, mabye because its an Inn?? We were woken at 3am by a lady in the next room screaming in what seemed to be a drunken rage. No answer at the front desk, no answer on the after hours line which was very disappointing. Went down to the front desk... More

Was this review helpful? Yes 2
Manager-SMI, Manager at Stone Mill Inn, responded to this review

Good Afternoon, I was informed of the incident when I came back to work, I was off on Sunday. But the guest who disturbed you during your stay with us has since been evicted for guest safety and I have contacted Brian for a future stay at the Stone Mill Inn. Yes, your correct that we do not have any... More

Hamilton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2014

My partner,and i were directed to the restaurant "Johnny Roccos",while sitting there after a great meal i noticed the lobby of the hotel,It was darkly lit,and i was looking for some type of information about booking the rooms.To my delight i ran into the owner himself,a very interesting,and knowlegable man.He went into detail of how the building came into his... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 9, 2013

Very nice hotel, with large layout rooms, which include a very nice sofa, fridge. Our room also came with a jacuzzi and a partio. Would love to go back, for a nice romanic getaway. Hotel is also located nearr Tim, Mcdonalds, Coras, LCBO and Pen mall - which has Sears, Bay and other stores. Sorry no candles in the room.... More

Was this review helpful? Yes 1
Saint Louis, Missouri, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

A few weeks ago we stayed at Stone Mill Inn for a wedding reception. We drove from Michigan and we were pleasantly surprised just how quaint and beautiful the hotel was. The customer service was wonderful. The receptionist was quickly able to accommodate our request and went above and beyond to make sure we were satisfied (and we were!). The... More

Was this review helpful? Yes 1
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Dear Klaudia J. Thanks so much for your positive review! I'm glad you enjoyed the room, and I'm glad we were able to be so accommodating. We certainly look forward to welcoming you on a future visit to our area. All the best, Ron D. General Manager More

Peterborough, ON
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 2, 2013

My husband and I stayed at the Stone Mill Inn for two nights in September to attend a friend's wedding. The hotel was absolutely beautiful with a grand staircase at the entrance, and a bustling restaurant off to the side. Our room was beautiful, with exposed, original stone walls. We were upgraded to a Jacuzzi Suite, and the room was... More

Was this review helpful? Yes 3
Manager-SMI, General Manager at Stone Mill Inn, responded to this review

Dear angmckooy: Thanks so much for your review. We are glad you enjoyed the complimentary upgrade provided to you. Thanks so much for the kind words about our location, and our wedding venue. We look forward to being able to welcome you again on a future visit to our area. All the best, Ron D. General Manager More

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Additional Information about Stone Mill Inn

Address: 271 Merritt Street, St. Catharines, Ontario, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines
Also Known As:
Stone Mill Inn St. Catharines, Ontario

25 photos of this hotel

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Wheelchair access
Official Description (provided by the hotel)
The Stone Mill Inn is a historcial boutique hotel located minutes away from highway access (QEW & 406), Pen Center Shopping Mall & the Now Open Niagara Outlet Mall. Situated within walking distance of Sobeys/ The Keg/ LCBO and more. Located in our lobby is Johnny Rocco's Italian Grill & Restaurant & Stone Mill Salon & Spa. Banquet facilities available for large or small events. ... more   less 
Number of rooms
34

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