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Holiday Inn Hotel & Suites St. Catharines Conference Centre

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327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
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Holiday Inn Hotel & Suites St. Catharines Conference Centre
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172 Reviews from our TripAdvisor Community

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Traveler rating
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    68
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (172)
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2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We had the pleasure of staying here on our visit to Niagara Falls. During check in we were upgraded to Sapphire status which was a nice surprise. The restaurant next door JJ Kapps had some great food and Tim Hortons was within walking distance.

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Hollidaysburg, Pennsylvania
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is a very nice hotel conveniently located near all Lake Ontario wineries. Every single person we have met from front desk to restaurant wait staff to bar staff have been the friendliest people ever. We have thoroughly enjoyed our stay!

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Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Stayed 3 nights with family in one bedroom suite on 9th floor. I booked this hotel since $150 CAD a night was a fair price for one-bedroom suite in this area in the middle of summer. Positives: The staff that I dealt with were mostly nice. Wifi and Parking are free. The sheets and towels were clean. I asked to... More 

Was this review helpful? Yes 1
Oakville, Canada
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

i stayed here with a group of people where a block of rooms were reserved for a wedding. They were accommodating giving early check in, (for a price of $40.) that was much more convenient. The rooms were comfortable and clean. I find with many hotels they do not pay attention to the details. I had asked for a cot... More 

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Edmonton, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

We were in St Catherine's for a Family wedding and stayed at this hotel for 6 nights along with quite a few Family members and friends. We had a suite on the 7th floor and it was wonderful. Exactly what we wanted . The floor was pretty quiet and we had wonderful sleeps. We used the restaurant a number of... More 

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Peterborough, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Good location, close to restaurants. Great front desk staff. Upgraded to a lovely one bedroom suite. Nice rooftop patio. Great kitchenette in our room. Would definately stay here again. Beautiful lobby and fun bowling alley attached.

Was this review helpful? Yes
Holiday_Inn_Parkway, Guest Service Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for your gift of feedback. Your acknowledgement of our staff and services is greatly appreciated. We are happy to hear from you and glad that you enjoyed your stay at the Holiday Inn and Suites Parkway Conference Centre. We hope you will come and visit us again soon. Best Regards The Front Desk Team More 

Morton, Illinois
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

As an IHG member I frequent Holiday Inns for quick one night stops along my travels. I was once again pleased with this Holiday Inn. I thought it was clean, updated, and the staff was friendly. The one negative that stood out to me and my family was that noise outside the room could be heard rather easily. Listening to... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Guest Service Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for your comments regarding your experience at our hotel. Your feedback is valuable to us, and we appreciate the time it takes to inform us of it. Feedback such as this enables us to do a better job at ensuring our guests enjoy their stay with us now and in the future. We look forward to welcoming you... More 

NJ
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went to St Catharines for hockey camp and stayed at this hotel for 8 nights. The hotel was clean and the staff was very responsive and nice. This hotel is close to everything. It was 5 minutes from Riddley College and 20 minutes from Niagara and Niagara on the Lake. The rooftop bar was really nice and the attached... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Guest Service Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Hello Guest, We are happy to hear from you, thank you for taking the time to write a review about your experience with us. We are glad that you enjoyed your stay and found our location and facilities convenient for your needs. We hope your children do return to hockey camp next year so we may have the pleasure of... More 

Toronto
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was booked for out of town guests to a family wedding. The rooms were great, clean and quiet. Facilities included Timothy's Coffee outlet and an outside rooftop Lounge/Bar. Food and service were great. The restaurant was able to handle large groups in private areas for brunch. Brunch was very good, with a real production line for omelets, handling 5... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Guest Service Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Hello Guest, Thank you for taking the time to share your experience with us and the world. We are please to hear that you found our accommodations and service to your liking. Not only meeting but exceeding our guests needs is what drives our passion for this business. Please come back for another visit soon. Kind Regards The Front Desk... More 

toronto
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed one night after a Rolling Stones concert in Buffalo. We decided in advance the drive to Toronto would be too tiring. Had we known the hotel would have been this loud I wouldn't have tossed my ear plugs after the concert. PROs: Beds are very comfortable. Clean room. Air conditioning not noisy. Timothy's coffee right in the lobby.... More 

Was this review helpful? Yes 2
Holiday_Inn_Parkway, Gue at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest Thank you for your candid comments regarding your experience at our hotel. Your comments are valuable to us, and we appreciate the time it takes to inform us of them. The service related issues that you mentioned are not customary of the level of service that is encouraged at our hotel. Every effort is made to ensure our... More 

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