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All 8 St. Catharines hotels

Holiday Inn Hotel & Suites St. Catharines Conference Centre

3.0 of 5 Hotel   |   327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr) (York - Haig)
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75%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Doug C Orangeville, Canada
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97 people have reviewed this hotel

Traveler rating
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    39
    12
    6
    6
See reviews for
26
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3
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Orangeville, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stay in St Catharines numerous times every year and have been staying here for the past 2 yrs, we have tried other hotels in the city and this is the best one. They always treat us very well and have gone out of there way to make our stays very comfortable. We always get King suites and have been... More

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Kingston, Ont
Contributor
15 reviews 15 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here 3 times in the last year visiting Brock U. Upon entering the building you get a luxury feel. There is an upscale Timothy's coffee/cafe bar next to the front desk (all items for purchase). A bowling ally attached to the hotel has an entrance from the lobby. The rooms are ok, a bit dated for todays... More

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Kingsville, Ohio, United States
Senior Contributor
23 reviews 23 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 2, 2014

We had a free night here with points. The room was great, beautiful large bathroom with double shower with glass door. Large clean room with comfy king bed and refrig and lots of outlets for chargers etc. Staff was very friendly and accommodating. Regular prices are higher than we normally pay but probably worth it for what you get. 20... More

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Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thanks for the Great Review. We appreciate the business. More

Fremantle, WA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2014

We were a wedding party staying here for the weekend and the staff at the hotel were amazing!!! So friendly and accommodating. The facilities in the hotel are great, the breakfast buffet was nice and there is even a bowling alley attached to it! Just wanted to say thanks, your staff made our special weekend even better!

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Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for the amazing review. Our Team strives to go above and beyond for every guest. More

London
Contributor
19 reviews 19 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 25, 2014

I went to St Catherines on a business trip from UK; not quite sure where it is, or what the town is famous for, other than the proximity to Niagara Falls. Unfortunately I had little time to check out the bowling or the swimming, but the hotel was the usual Holiday Inn standard, with sensible, polite and mature staff. I... More

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Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for staying with us on your trip. Please keep us in-mind for future bookings. More

Antwerp, Belgium
Top Contributor
85 reviews 85 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed February 5, 2014

Good location close to highway Toronto - Niagara. Very nice, clean and updated rooms. Hotel smells fresh, which with wall to wall carpeting is not always obvious. Good restaurant on-site. Bowling alley with lots of lanes, good activity for evening (next to restaurant. Cady store with coffee and more in lobby (extra to the hotel amenity shop). Fuel sation nearby.... More

Was this review helpful? Yes 1
Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

I am glad you enjoyed our Parkway Lanes Bowling ally. Thank-you for staying. More

ontario
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 14, 2014

We stayed at this property for New Years Eve. We did the rock and bowl night in the bowling alley and what a fantastic choice. We had the all inclusive package with all you can drink and bowl with a nice buffet around 9:30pm. We han an absolute blast. the group on the next lane ( #7) joined in all... More

Was this review helpful? Yes 1
Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thanks George for a fantastic review! I look forward to seeing you again next year. Yes we will continue the tradition of the Bowling party ! More

Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 7, 2013 via mobile

The hotel beautifully renovated! What it lacks is great customer service. The service in the Outlets was dismal. Our server abandoned us for 45 mins. In our room, we had the alarm go off in the middle of the night and the TV kept malfunctioning. Upon check-out we weren't even asked how our stay was, we had to tell them... More

Was this review helpful? Yes 1
Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for your review! On Behalf of your entire team I am sorry that you were not treated they was that you should be treated! We strive to be the best at service and from your comments we did not keep that promise. If there is anything you need please contact me directly and I will Make sure that... More

Leola, Pennsylvania, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2013

We stayed here with a rewards night. We booked a standard room, and they upgraded us to a one bedroom suite, without us even asking. What a nice treat! A lot of amenities at this hotel. The kids loved it. The food at the attached restaurant was good.

Was this review helpful? Yes 1
Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for staying with us! We Value your business and thank you for being part of IHG Rewards. Please stay with us next time you are in the city. More

Vancouver
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 of 5 stars Reviewed October 8, 2013

While the rooms and amenities in this hotel were acceptable, the noise level was not. On the only weekday morning of our stay, the elevator right outside our room ( which I had in error assumed to be a service elevator) pinged loudly every few minutes starting at 5:30 am, and continued until we left the hotel at about 9... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Hazel S, Thank you for staying with us and taking the time to provide feedback. We are constantly striving to provide our guests with the highest level of service that they have come to expect from our hotel and I regret that we have failed to deliver. We are deeply sorry for the inconvenience you experienced due to the... More

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Additional Information about Holiday Inn Hotel & Suites St. Catharines Conference Centre

Also Known As:
Holiday Inn & Suites Parkway Conference Centre Hotel St. Catharines
Holiday Inn And Suites Parkway Conference Centre
Holiday Inn & Suites Parkway Conference Centre Hotel
Quality Inn St Catharines
Quality Hotel St Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Centre Ontario
Address: 327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Phone Number:
Location: Canada > Ontario > St. Catharines > York - Haig
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in St. Catharines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Catharines Conference Centre 3*
Official Description (provided by the hotel):
Welcome to Holiday Inn Hotel & Suites St. Catharines Conference CentreFor your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites St. Catharines Parkway Conference Center St. Catharines - Niagara hotel. You'll be less than 10 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries.Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We make it easy to do business by providing free high-speed Wi-Fi Internet access, rooms designed for business guests, the city’s largest Conference Center with 20,000 sq. ft. of flexible space including full catering services.Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines and Niagara Falls, Ontario.Our hotel's amenities are the region's best. You can enjoy an indoor pool or workout in an adjacent Fitness Centre. Kids and adults too love our Parkway Lanes Bowling and Entertainment complex featuring disco bowl. From dining at JJ Kapps Restaurant to Life Experience Packages, the Holiday Inn is the finest of hotels. ... more   less 
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