We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites St. Catharines Conference Centre

Hotel website
Hotel deals
327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    55
    61
    22
    8
    14
See reviews for
46
35
6
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (50)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (28)
All months
Uxbridge, Canada
1 review
1 of 5 stars Reviewed 2 weeks ago

I am a frequent traveller and ihg member. I have reasonable expectations when paying $150 per night for a multiple night stay. Clean and modern room. Quiet after 11 pm. Good service at the front desk. While this hotel passed the clean room test it failed miserably on both other criteria. It was very noisy after 1:00 am (not good... More 

Was this review helpful? Yes 1
Holiday_Inn_Parkway, Guest Service Supervisor at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to provide us with your gift of feedback, I’m sorry to hear we were unable to meet your expectations. I have investigated the situation regarding your IHG membership number with the staff members involved. I apologize that they were unable to locate your membership profile in the central system using the information... More 

Toronto
Top Contributor
73 reviews 73 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Every year I spend a couple of nights in St. Catharines for work. I have stayed at this hotel twice and I will probably keep going back. Everything is as expected in this hotel. You know... clean, comfortable, modern... one new bonus is that they now have a rooftop open patio on the 6th floor. It's a great place to... More 

Was this review helpful? Yes 1
Holiday_Inn_Parkway, Front Office Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for making The Holiday Inn and Suites Parkway Conference Center your choice hotel while visiting our area, Its patronage such as yours that our team strives to achieve. Lounge 6 is certainly our newest attraction and is the perfect spot for relaxing and enjoying the weather. We would also like to thank you for taking the... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely no complaints. Front desk staff is very nice and helpful, they give you all the information you need right away (wifi, etc). The location is great if you're in and out, meaning you're just off the highway, restaurants close by and lots of gas stations. The rooms are very clean and well maintained.

Was this review helpful? Yes
Holiday_Inn_Parkway, Front Office Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Guest, Thank you for taking the time to post such a wonderful review of our hotel. We are happy to hear that our convenient location made your visit a little easier and our friendly and informative staff were able to meet all of your needs. We hope you will visit again the next time you are in our area.... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2015

The event planner, at The Holiday Inn, St. Catharines, made this our BEST Christmas party EVER! From arranging the beyond awesome meal, bowling, and hotel rooms for our clients / customers, she is the BEST! 20 minutes from home, and we felt like we were at home. Service is fantastic, at all of the venues we attended, within their conference... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Stephanie P, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed our facilities and were able to experience the best Christmas party ever! We look forward to hosting you again this year. Yours in Hospitality, The Front Desk Team More 

Mexico
Top Contributor
102 reviews 102 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 21, 2015

I believe this is the more than worst experience in any hotel in my life. The guy from the reception has a really bad attitide and is very rude with the customers. They made a mistake with a reservation and in the middle of my stay they decided to change me to another room...so we needed to pack and unpack... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear gormes, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are truly appreciative of your feedback and will use it to further develop our services and product. As a hotel, we strive to provide our guests the very best experience possible, and are truly sorry for any issues you... More 

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed May 19, 2015

Had a great stay. Our room was a full kitchen with two queen bed suite and pull out couch. Was decent price and had all we needed. Has a bowling alley and pool and Boston Pizza is right next door. Our suite was huge. Desk staff was friendly except for John who told me the destination marketing fee was mandatory... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear armeegurl, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us, and hope you will join us again in the future. Yours in Hospitality, The Front Desk Team More 

Morgantown, Pennsylvania
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2015

This is a clean, well maintained and up to date hotel and conference venue. Courteous and helpful staff. They have a nice range of amenities including a gourmet coffee shop adjacent to the lobby area. Hotel is located a short distance outside of city center.

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Leonard M, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us and found our staff both courteous and helpful. We hope you will join us again soon. Yours in Hospitality, The Front Desk Team More 

Kitchener, Canada
Top Contributor
73 reviews 73 reviews
11 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed May 5, 2015

If your team is playing in St. Catharines then this location is best for you. The Holiday Inn is located within 6min (driving) of the main event arenas in town and 2min from the QEW. The hotel has a connected restaurant (JJ Kapps - reviewed separately), Timothy's Coffee, bowling alley and seasonally open roof-top bar/lounge. Premium parking is tough but... More 

Was this review helpful? Yes 1
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear PoolSideJay, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us, and found our location convenient for you and your guests. We look forward to welcoming you back to our property in the next few weeks. Yours in Hospitality, The Front Desk... More 

East Lansing, Michigan
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 21, 2015

The hotel has been renovated in recent years and as a result is quite nice ... clean and well maintained. There was a hockey tournament in town the days that I was there and the staff seemed somewhat hassled. Noise from the hallways and traffic noise from the street continued till midnight. Not a bad place to stop but not... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Donna P, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We were delighted to read that you enjoyed the renovations to our property, but were disheartened to read that you experienced some issues with noise during your stay with us. As a property we strive to provide our guests... More 

1 review
5 of 5 stars Reviewed April 18, 2015

A group of us have been coming here for years and every year it gets better. Staff is courteous, and the restaurant has great food. The rooms have been updated and are very clean. Parkway Lanes attached to the hotel are awesome bowling lanes and we always have a great time!!!

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Tracy F, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you and your guests enjoyed your time with us, and truly appreciate your continued patronage. We look forward to welcoming you back. Yours in Hospitality, The Front Desk Team More 

Questions? Get answers from hotel staff and past guests. Ask a question

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (32)
Viewed
Room/suite (16)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (1)
Viewed
View from room (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (82)
Viewed
Dining (15)
Viewed
Hotel & grounds (21)
Viewed
Business center/function rooms (8)
Viewed
Bathroom (8)
Viewed
Room/suite (20)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay