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Holiday Inn Hotel & Suites St. Catharines Conference Centre

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327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
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Holiday Inn Hotel & Suites St. Catharines Conference Centre
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Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
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157 Reviews from our TripAdvisor Community

Traveler rating
    53
    61
    22
    8
    13
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46
35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The event planner, at The Holiday Inn, St. Catharines, made this our BEST Christmas party EVER! From arranging the beyond awesome meal, bowling, and hotel rooms for our clients / customers, she is the BEST! 20 minutes from home, and we felt like we were at home. Service is fantastic, at all of the venues we attended, within their conference... More 

Was this review helpful? Yes
Mexico
Top Contributor
81 reviews 81 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I believe this is the more than worst experience in any hotel in my life. The guy from the reception has a really bad attitide and is very rude with the customers. They made a mistake with a reservation and in the middle of my stay they decided to change me to another room...so we needed to pack and unpack... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear gormes, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are truly appreciative of your feedback and will use it to further develop our services and product. As a hotel, we strive to provide our guests the very best experience possible, and are truly sorry for any issues you... More 

Ottawa, Canada
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
187 helpful votes 187 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great stay. Our room was a full kitchen with two queen bed suite and pull out couch. Was decent price and had all we needed. Has a bowling alley and pool and Boston Pizza is right next door. Our suite was huge. Desk staff was friendly except for John who told me the destination marketing fee was mandatory... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear armeegurl, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us, and hope you will join us again in the future. Yours in Hospitality, The Front Desk Team More 

Morgantown, Pennsylvania
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a clean, well maintained and up to date hotel and conference venue. Courteous and helpful staff. They have a nice range of amenities including a gourmet coffee shop adjacent to the lobby area. Hotel is located a short distance outside of city center.

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Leonard M, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us and found our staff both courteous and helpful. We hope you will join us again soon. Yours in Hospitality, The Front Desk Team More 

Kitchener, Canada
Top Contributor
64 reviews 64 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If your team is playing in St. Catharines then this location is best for you. The Holiday Inn is located within 6min (driving) of the main event arenas in town and 2min from the QEW. The hotel has a connected restaurant (JJ Kapps - reviewed separately), Timothy's Coffee, bowling alley and seasonally open roof-top bar/lounge. Premium parking is tough but... More 

Was this review helpful? Yes 1
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear PoolSideJay, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us, and found our location convenient for you and your guests. We look forward to welcoming you back to our property in the next few weeks. Yours in Hospitality, The Front Desk... More 

East Lansing, Michigan
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 21, 2015

The hotel has been renovated in recent years and as a result is quite nice ... clean and well maintained. There was a hockey tournament in town the days that I was there and the staff seemed somewhat hassled. Noise from the hallways and traffic noise from the street continued till midnight. Not a bad place to stop but not... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Donna P, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We were delighted to read that you enjoyed the renovations to our property, but were disheartened to read that you experienced some issues with noise during your stay with us. As a property we strive to provide our guests... More 

1 review
5 of 5 stars Reviewed April 18, 2015

A group of us have been coming here for years and every year it gets better. Staff is courteous, and the restaurant has great food. The rooms have been updated and are very clean. Parkway Lanes attached to the hotel are awesome bowling lanes and we always have a great time!!!

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Tracy F, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you and your guests enjoyed your time with us, and truly appreciate your continued patronage. We look forward to welcoming you back. Yours in Hospitality, The Front Desk Team More 

Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2015

We stayed at this Holiday Inn during a weekend Niagara on the Lake/Jordan Valley wineries event and it was a great option as they allow small dogs. The room was large, clean, comfortable and a welcome respite from the cold November days. Good location to highway and nice places to eat close to hotel.

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear rimohamed, Thank you for taking the time to review your recent experience at the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us and found our facilities clean, comfortable and conveniently located. As a hotel we appreciate that your pets are part of your family and we strive to provide them the... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 30, 2015

It has a good view from outside but we had to wait 2 hours for our room and missed a bit of my cousins hockey tournament they didn't even care the pools are small and dirty has free WiFi all and all its a good hotel I would say are rooms are clean and modern but are whole hockey team... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Kittyhello19, Thank you for taking the time to provide your insight on the Holiday Inn & Suites, Parkway Conference Centre. We are truly appreciative of the feedback you provided and will use it to further develop our services and products. As a hotel, we strive to provide the very best experience for our guests possible. Our typical check in... More 

Kincardine, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 27, 2015 via mobile

Just returned from 2 night stay here for an off site course for work. Was offered a free upgrade to a suite which was amazing. Very spacious and comfortable. Modern decor. Mattress and pillows were great, large walk-in shower, California shutters on windows, area rug all added nice touch of luxury. Gas, groceries, restaurants and bowling alley all steps away.... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear dannyjc05, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted that we were able to provide you a complimentary upgrade upon arrival, found our location convenient, and were able to take care of "you every want and need". We hope this will be your first of many... More 

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