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Holiday Inn Hotel & Suites St. Catharines Conference Centre

3.0 of 5 327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites St. Catharines Conference Centre
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Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
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141 reviews from our community

Traveler rating
    46
    55
    20
    8
    12
See reviews for
41
33
6
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Windsor, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was here for two nights on business. I was greeted by friendly staff who informed me that there were free appetizers and a beverage available because I was a loyalty member and they were available in the attached bar/bowling alley. At check-in, a free upgrade query resulted in an upgraded room. The room was very nice and clean. The... More 

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Toronto, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in this hotel on the weekend of February 7 2015, needless to say we were pleasantly surprised with the level of service and the upgrades on the rooms that included a fireplace in the room and an upgrade to having a hot tub well worth it, We will definetely be back

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Hamilton, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at the hotel on the weekend and found that a lot of the staff is disrespectful. The people at the front desk were exceptionally helpful and very respectful. As we entered the restaurant and were greeted by what we found to be someone who seemed disinterested we were there. The food wasn't we would call... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Greg S, Thank you for your recent stay and for taking the time to write us a review. We are pleased you liked our hotel and room cleanliness and regarded our front desk staff helpful. On the other hand, it is regrettable that some of our staff and food selections rates fell below your expectations. Please accept our sincerest... More 

Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 17, 2015 via mobile

Rooms may be nice, clean, but there is no parking and only 1 elevator for 9 floors! Are you kidding me? I will NEVER return based on the lack of parking alone!!!! Who in their right mind anchors a 9 story hotel with a bank on one corner, a pub on the other and a conference centre out back and... More 

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Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for staying with us. I am sorry that you did not find the access to our hotel sufficient, we have two elevators to service our nine floors, one at the south and one at the north end of the building. We are conveniently located and surrounded by a variety of amenities your you to enjoy, including three restaurants,... More 

Painesville, Ohio
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed in this hotel as a group of youth hockey team. The lobby area is very nice and our room was very clean. It was your typical hotel room set up. There were plently of pillows on both beds and there was a variety of firmness. There is an area to grab breakfast and small snacks in the lobby... More 

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Wasaga Beach, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 6, 2015

Beautifully clean from lobby to room. Very warm welcome with complimentary Christmas card and candy cane upon our arrival Dec. 24/14. Our room was so cozy and comfortable and front desk staff were efficient, warm and welcoming. On Christmas Day we had a wonderful Brunch with all the holiday goodies. We will definitely be back and we highly recommend this... More 

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Boston, Massachusetts
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 29, 2014

We've stayed at this Holiday Inn a few times. We usually get a nice sized suites, and they're clean and comfortable. The staff is consistently courteous an accommodating - great service. The hotel conveniently located near downtown St Catharines and the QEW. Ontario Street is a strip with car dealerships and chain restaurants. Not terribly charming - but practical.

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Grand Rapids, Michigan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2014

We stayed here while visiting/meeting my brothers fiancé's family. After a 5 hour road trip from West Michigan, this room was a relaxing place to be. The front desk person was great in telling us about the kids hockey group that was staying at the hotel. And they had all, If not most of the families for the group on... More 

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LOMBARDY
Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 11, 2014

I just returned from a two night stay. This hotel was selected because of its proximity to the Meridian Centre. I was able to see a standard room, a Jacuzzi suite and a one bedroom unity. The rooms are very nice they all looked like they had recently been redone. The standard was a nice size with two beds, and... More 

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Mississauga, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed December 4, 2014

There are things I liked and there are things I didn't like at this hotel. Second time we stayed there and it seemed like it had gone downhill a bit. Liked the lobby area, hotel room was nice enough, when we were walking on the main level to go to the parking lot, we spotted a large critter walking on... More 

Was this review helpful? Yes
Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Thank you for staying with us! I have brought your concern to our housekeeping department for review. I do hope you stay with us in the future. More 

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Additional Information about Holiday Inn Hotel & Suites St. Catharines Conference Centre

Address: 327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Phone Number:
Location: Canada > Ontario > St. Catharines > York - Haig
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Catharines Conference Centre 3*
Number of rooms: 181
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Also Known As:
Holiday Inn & Suites Parkway Conference Centre Hotel St. Catharines
Holiday Inn And Suites Parkway Conference Centre
Quality Inn St Catharines
Quality Hotel St Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Centre Ontario

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