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All 7 St. Catharines hotels

Holiday Inn Hotel & Suites St. Catharines Conference Centre

3.0 of 5 Hotel   |   327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr) (York - Haig)
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71%
Ranked #3 of 7 Hotels in St. Catharines
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
kimberly1177 Ajax, Canada
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129 reviews from our community

Traveler rating
    44
    48
    17
    8
    12
See reviews for
39
29
6
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Ajax, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We travelled here as a family of four as part of a group for a soccer tournament. We were very pleased. Main lobby is lovely, and includes a Timothys coffee shop. Our room was spotless, with 2 big comfortable beds. The pillows were fabulous. The kids had a swim in the pool, which was small but very clean. We didn't... More

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London
Top Contributor
171 reviews 171 reviews
51 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I’ve been a fan of Holiday Inns since the 1970’s when I drove down from Philadelphia to Key West staying in them almost every night. Many things about the brand has changed since then. One innovation is Rewards Club, their loyalty points scheme, which is excellent in that, unlike other hotel chains, Reward Club points don’t expire. So wanting to... More

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Top Contributor
58 reviews 58 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is perfectly adequate, but nothing more. The hallways are a bit dark and cramped feeling; the room is decent and comfortable. The public spaces are nothing special. It is what it is. The location, in a sort of strip mall area, has nothing to recommend it, except convenience. Even in St. Catharine's there were other chain hotels located... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear travelingmom74150, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the hallway condition. We will look into this concern. I assure you the feedback of our hotel will... More

Detroit, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because we were in town for a wedding. The hotel is very nice and clean. We stayed in a 2 queen room on the fifth floor. Other family members stayed in suites on the sixth floor. If you plan to be in the room a lot you may want to get a suite. The only thing I... More

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Melbourne Beach, Florida, United States
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been staying in this hotel for 2 1/2 weeks now and its been terrible. The first problem that happen was the air conditioning unit leaking water all over the floor onto my luggage, packback and purse. The next day I went down to the front desk and told them the issue, she said she would send maintenance right... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear addyartinc, Thank you for taking the time to write us a review. I am deeply sorry for the unacceptable service you have received during your stay. I assure you that this is not the norm you should expect from our hotel. We would love to regain your faith in our hotel and would welcome the opportunity to discuss your... More

crewe
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in one of the brand new one bedroom suites and it was a great room to stay in. The shutters and blinds kept out the light and noise and meant that we had a great night sleep. The free wifi worked well and the breakfast was of a good standard. The location was not the most attractive area... More

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Montreal, Canada
Top Contributor
96 reviews 96 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For $125 with breakfast for two, we were not expecting more than a bed and a piece of toast. What we got: very large, nicely appointed room. Clean, modern bathroom (with heavenly smelling shampoo/conditioner/lotion). Free parking. A decent pool, hot tub, and exercise room. A very generous-sized restaurant breakfast, included, plus FREE breakfast for our under-12 kid. There's a good... More

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Calgary, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I've stayed here twice in the past month, in both July and August, for lack of anywhere better and the location is good. I wouldn't bother getting the breakfast included, as JJ Kapp's doesn't have great food, especially for breakfast. Unless its the Sunday brunch, which is pretty good. There are better places for getting good breakfast nearby. Service at... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Alyssa B, Thank you for your recent stay with us and reviewing our property. I am delighted to know that our location worked for your needs and that you found our rooms clean and our staff commendable. It is always motivating on our end to receive commendable feedback from our valued guests like you. However, please accept our sincerest... More

St. Catharines, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 14, 2014

If you are staying at this hotel, be aware of the noise that comes from the 6th floor "patio". The music is loud and not enjoyable. We ventured upstairs to get an appetizers on the patio, only to sit and wait to be served "cold butter chicken" which was horrible! The atmosphere "could be enchanting and a great place to... More

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear daniel012, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It was unfortunate to see your stay was not as comfortable as it could have been due to the noise issues. Please remain assured that we have recorded your comments and will forward them to the appropriate departments for... More

Sudbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 8, 2014 via mobile

We got a room on the 6th floor. A recent addition to this hotel. Room was spacious - it was a suite. Rooms very clean. Beds comfortable. Overall great experience. Would recommend this hotel. Definitely. Lounge on rooftop very nice.

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Tom N, General Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

I am happy that you loved our hotel! Thank you for staying with us. More

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Additional Information about Holiday Inn Hotel & Suites St. Catharines Conference Centre

Address: 327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Phone Number:
Location: Canada > Ontario > St. Catharines > York - Haig
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites St. Catharines Conference Centre 3*
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Also Known As:
Holiday Inn & Suites Parkway Conference Centre Hotel St. Catharines
Holiday Inn And Suites Parkway Conference Centre
Quality Inn St Catharines
Quality Hotel St Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Centre Ontario

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