We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites St. Catharines Conference Centre

Certificate of Excellence
Hotel website
Hotel deals
327 Ontario St., St. Catharines, Ontario L2R 5L3, Canada (Formerly Quality Hotel Parkway Convention Ctr)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Holiday Inn Hotel & Suites St. Catharines Conference Centre
Write a Review

152 reviews from our community

Traveler rating
    52
    58
    22
    8
    12
See reviews for
44
35
6
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (45)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (28)
All months
East Lansing, Michigan
Contributor
19 reviews 19 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel has been renovated in recent years and as a result is quite nice ... clean and well maintained. There was a hockey tournament in town the days that I was there and the staff seemed somewhat hassled. Noise from the hallways and traffic noise from the street continued till midnight. Not a bad place to stop but not... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Donna P, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We were delighted to read that you enjoyed the renovations to our property, but were disheartened to read that you experienced some issues with noise during your stay with us. As a property we strive to provide our guests... More 

1 review
5 of 5 stars Reviewed 1 week ago

A group of us have been coming here for years and every year it gets better. Staff is courteous, and the restaurant has great food. The rooms have been updated and are very clean. Parkway Lanes attached to the hotel are awesome bowling lanes and we always have a great time!!!

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Tracy F, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you and your guests enjoyed your time with us, and truly appreciate your continued patronage. We look forward to welcoming you back. Yours in Hospitality, The Front Desk Team More 

Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this Holiday Inn during a weekend Niagara on the Lake/Jordan Valley wineries event and it was a great option as they allow small dogs. The room was large, clean, comfortable and a welcome respite from the cold November days. Good location to highway and nice places to eat close to hotel.

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear rimohamed, Thank you for taking the time to review your recent experience at the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us and found our facilities clean, comfortable and conveniently located. As a hotel we appreciate that your pets are part of your family and we strive to provide them the... More 

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

It has a good view from outside but we had to wait 2 hours for our room and missed a bit of my cousins hockey tournament they didn't even care the pools are small and dirty has free WiFi all and all its a good hotel I would say are rooms are clean and modern but are whole hockey team... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Kittyhello19, Thank you for taking the time to provide your insight on the Holiday Inn & Suites, Parkway Conference Centre. We are truly appreciative of the feedback you provided and will use it to further develop our services and products. As a hotel, we strive to provide the very best experience for our guests possible. Our typical check in... More 

Kincardine, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just returned from 2 night stay here for an off site course for work. Was offered a free upgrade to a suite which was amazing. Very spacious and comfortable. Modern decor. Mattress and pillows were great, large walk-in shower, California shutters on windows, area rug all added nice touch of luxury. Gas, groceries, restaurants and bowling alley all steps away.... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear dannyjc05, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted that we were able to provide you a complimentary upgrade upon arrival, found our location convenient, and were able to take care of "you every want and need". We hope this will be your first of many... More 

Port McNicoll
Contributor
17 reviews 17 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a hockey tournament"old Fort Puck Hogs!" this hotel is very inviting and clean. The staff {all of them} are very friendly and always greet you with a smile and a good morning how are you? is there anything else you need? etc. While our husbands played hockey us ladies with some great coupons from the hotel went... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear wholycrowley, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted to read that you enjoyed your stay with your fellow "Puck Hogs"! As a property we strive to provide our guests with the best possible experience - and we were thrilled to read that your expectations were... More 

Hamilton, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went to St. Catharines for a hockey tournament last weekend. We were pleasantly surprised when we checked in to the Hotel. The check in process was easy with friendly staff. The room was very nice and spacious. We went to the pool, took the kids bowling at the attached bowling lanes and had a great time. On the first... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Sandy P, Thank you very much for taking the time to provide your insight on your recent stay at the Holiday Inn & Suites, Parkway Conference Centre. We are delighted to here that you and your family chose our property and were able to take advantage of our facilities during your time with us. As a hotel we strive... More 

Chatham, Canada
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 19, 2015

We decided to check out the St Catherine’s area for a little family getaway. Check-in was easy and Trevor at the front desk was very helpful. We chose this hotel for its amenities (bowling, swimming and hot tub), which were great. It was nice to have the bowling alley there, which we went to both nights and the meal we... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Nicole S, Thank you for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We were thrilled to read that you found our location convenient and our the service we provided very friendly. As a hotel, we truly want out guests to enjoy their experience while in the area, and we are delighted... More 

Kingston, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 19, 2015

Rooms are always clean and I've yet to have a bad experience with staff. I've had one of three stays here already this year (many in the past) and it's always been good. The only knock is from a noise perspective if you're near an elevator. I've seen some complain that there is too long a wait for elevators but,... More 

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Richard C, Thank you very much for your continued patronage, and your insightful feedback on the Holiday Inn & Suites, Parkway Conference Centre. We are delighted that you choose our property as your place to stay in the Niagara region! As a property we strive to provide high level of cleanliness, professionalism, and of course, service. We truly appreciate... More 

North Bay, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Excellent hotel staff very pleasant and helpful Hotel very clean nice idea of the coffee shop in the lobby saves going outside for a good cup of coffee also serves a very nice breakfast sandwich and coffee for a excellent price

Was this review helpful? Yes
Holiday_Inn_Parkway, Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre, responded to this review

Dear Ken F, Thank you very much for taking the time to review our hotel: the Holiday Inn & Suites, Parkway Conference Centre. We are delighted you enjoyed your time with us, and were able to take advantage of our facilities, including Timothy's World Coffee. We hope this will be your first of many trips to our hotel. Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (29)
Viewed
Room/suite (16)
Viewed
Bathroom (8)
Viewed
Hotel & grounds (1)
Viewed
View from room (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Business center/function rooms (4)
Viewed
Hotel & grounds (13)
Viewed
Dining (10)
Viewed
Room/suite (12)
Viewed
Bathroom (5)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question