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Days Inn St Catharines Niagara

2.0 of 5
Hotel website
89 Meadowvale Drive | Lake St and QEW, St. Catharines, Ontario L2N 3Z8, Canada
Days Inn St Catharines Niagara
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Ranked #4 of 7 Hotels in St. Catharines
A recent review
3 of 5 stars reviewed 1 week ago
haasan United States
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77 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Stayed on the weekend as one of two hotels offered at discount for a wedding. Had my 'nothing fazes me' husband not been with me I would have left. Find it difficult to believe that a chain of this size would allow such a terrible state to exist. The rooms are suffering badly. We were on the fourth floor, old... More 

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Barrie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed in the hotel as it was part of a group reservation for a wedding. Personally I would never stay here again. It was pretty dirty and grimy. The bathrooms were outdated and poorly cleaned. The service was also very poor. We found that we needed more towels, as we were provided with two small bath towels and would... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes 1
Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for your feedback. We apologize for the poor experience you received during your stay. We continually reinvest in our property every year and plan to continue to upgrade our facility to meet our customers needs. Please email me directly as I would like to welcome you back in the near future. More 

Travelers are raving about these St. Catharines hotels

United States
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Desk clerk was cold with attitude of " why" are you here? No eye contact. Room did not feel clean had musty odor, went to Dollaram and got Glade/Lysol to spray room which felt itchy to me. Question who often do they wash that bed spread on the bed?

Was this review helpful? Yes 1
Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for sharing your comments on Trip Advisor. We will investigate your issues with your room and ensure this is rectified for any future stays. We take pride in providing exceptional service and during this visit we failed to do so. Please email directly Adrian.nitso@honhotels.com. Thank you! More 

Limerick, Saskatchewan, Canada
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

When we checked in we were not impressed with the staff, as they appeared and acted quite unwelcoming. The hotel was nice and clean and our room was a good size and quiet. We faced the back of the building, not the highways and were on the 5th floor. On the second day the two women at the desk were... More 

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Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for your feedback. We appreciate your business and hope to see you soon again. Thank you! More 

Petawawa, Canada
2 of 5 stars Reviewed 2 weeks ago

I find that this property is in dire need of an upgrade in the rooms. The bathroom vanity is something to be desired, as well as the room decor. I would not recommend this hotel to anyone.

Review collected in partnership with Days Inn

Was this review helpful? Yes
Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for your comments on Trip Advisor. On behalf of management and staff, we apologize for not meeting and exceeding your expectations. Currently, we take pride in reinvesting in our facilities and continue to put aside capital for future renovations. Please contact me directly Adrian.nitso@honhotels.com as I would like to welcome you back in the near future to see... More 

Toronto, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 21, 2015

Visited the Days Inn for a girls weekend. The rooms were large, clean and comfortable, but most of all, the service was great! The woman at the desk was very welcoming, accommodating, but most of all, hilarious. We really enjoyed her help :) We will definitely be coming back! It's also nice that there is a Perkins attached to the... More 

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Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for the feedback on Trip Advisor. Our guests love Perkins Restaurant and be sure to not leave home without trying one of our daily freshly baked cinnamon rolls. Hope to see you again. More 

North Bay, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 20, 2015

We had a room with a very comfortable king size bed. Had a fridge, micro, coffee maker, iron/board, nice TV with great cable channels. The room was very clean, updated and quiet. The staff was very friendly. Lots of parking, close to major highways, restaurants, shopping. Had a Perkins Restuarant attached, very convenient.

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Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for sharing your stay with us. We appreciate your business. Hope to see you soon again. More 

Northeastern Ontario, Ontario
1 review
5 of 5 stars Reviewed May 13, 2015

Every staff member we encountered were professional and helpful with all of our inquiries. The rooms were clean, and beds comfortable.

Review collected in partnership with Days Inn

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Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for choosing the Days Inn St Catharines. We appreciate your business and look forward to seeing you again. More 

Belleville, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 11, 2015

I had stayed 2 nights, during the week. I had reserved a pet friendly room. The room was actually a handicapped accessible room. I could not use my sliding door, to the outside, because the sports complex that's connected to Days Inn was using my space as competition area. The gym plays loud music, and it continues past 9 pm... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for your feedback on Trip Advisor. On behalf of management and staff, we apologize for the confusion with regards to our pet fees. The pet fee is in place to allow our housekeeping staff added time to fully inspect and clean the room. We hope you would consider us again. More 

Schenectady
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 7, 2015

I stay at this hotel when I go to Western Ontario because the location is convenient, the price is right, I really like their pool, steps away from a Perkins restaurant, easy on-off the highway, and it's relatively clean. But it's been a couple of years since my last visit and the place could really use some attention. Housekeeping: When... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
Adrian N, General Manager at Days Inn St Catharines Niagara, responded to this review

Thank you for your comments on Trip Advisor. We firstly would like to apologize for your experience at our hotel. We take pride in providing a comfortable hotel stay with exception service and we failed to do so. We've noted your file and will ensure all issues are handled immediately. We continuously invest in our product every year. We hope... More 

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