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All 8 St. Catharines hotels

Comfort Inn

2.0 of 5 Hotel   |   2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada (York - Haig)
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64%
Ranked #6 of 8 hotels in St. Catharines
A recent review
3 of 5 stars reviewed 2 weeks ago
Joel D Syracuse, New York
  • Overview
  • Reviews (57)
  • Photos (3)
  • Amenities
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  • Room tips (20)
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57 people have reviewed this hotel

Traveler rating
    17
    16
    10
    8
    6
See reviews for
9
23
2
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Syracuse, New York
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was generally clean, no complaints there. Our room was adjacent to the stairwell on the 2nd floor, which made it difficult to sleep in on Sunday (so much noise). It was the cheapest hotel we could find for this weekend, although I wouldn't really describe it as cheap.

Was this review helpful? Yes 1
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for taking time to review us. We strive to provide clean and comfortable rooms to all our guest. We look forward to see you here again and next time we will give you a room away from the stairwell. More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel was about 20 minutes from the falls and cheaper than the hotels near to Niagara. It was not clean, had a damp smell, the bathroom had facial hair in the sink like someone had just shaved and the staff did not do a great job of cleaning it. It was just so stuffy at night. I would not... More

Was this review helpful? Yes 5
GMcn303, Manager at Comfort Inn, responded to this review

I appreciate your feedback on our hotel. I will assure you that are rooms are checked thoroughly by our housekeeping and maintenance staff to prevent any of the issues that you have mentioned. I have tried to investigate your stay but it is difficult since your stay was in Oct 2013 and you have reviewed us in July 2014. If... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed at 4 other Comfort Inns in the US and Canada but this one scores the lowest. Comparing strictly with the other locations this one is overdue for renovations. Our ground floor non-smoking room had a very strong stench of smoke. Cleanliness was below standard. Service was good (quick to respond to a WiFi issue) and we were compensated... More

Was this review helpful? Yes 5
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. I would like to apologize if we did not meet your expectations. We try to make sure that every quests, concern is addressed immediately as yours were regarding the WiFi and smoke odor It seems that the air conditioning was on the wrong setting. We could have taken care of... More

West Bloomfield, Michigan
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed May 27, 2014

This is the first time I have ever written a travel review, I hope it helps someone down the line. I travel a lot for work, once a week. This is The Worst place I have ever stayed at - The worst. I'm not a "five star" guy and can almost sleep anyplace. We were in town for a hockey... More

Was this review helpful? Yes 8
Jeannie M, General Manager at Comfort Inn, responded to this review

The Management of the Comfort Inn St Catharines would like to offer our sincere apologies that your stay was not to your satisfaction. We appreciate your candid feedback as it provides us with an opportunity to make improvements. We do hope that you give us an opportunity to redeem ourselves by staying with us in the future. Should you chose... More

St. Catharines, Canada
2 reviews
5 of 5 stars Reviewed February 7, 2014

My parents stayed here for a month in July to August 2013 while in St Catharines to help us during our baby's delivery as our place was too small. The hotel is only five minutes walk to my place and around five minutes walk or a little more to Fairview mall . There is also a bakery right behind and... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write a review based on your parents' experience at the Comfort Inn St Catharines Niagara. We are pleased to hear that they enjoyed their stay and hope that they will consider us again in the future when they return to visit! More

Windsor, ON
Top Contributor
58 reviews 58 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 12, 2014

Friends and I went to St Catharine's this weekend and were looking for a place to stay. We ended up at Comfort Inn, which is ideally located on the QEW, smack dab between two exists. First impression - kind of quiet, but intriguing. The rooms had everything we needed - comfort, TV, wifi, etc. Nothing luxurious, but just right. One... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you so much for your review of the Comfort Inn St Catharines Niagara. We were pleased you enjoyed your stay. We also appreciate your comments regarding the shower controls and will have our Maintenance Dept investigate this issue. With regards to our pillows, they are a brand standard. We get many positive comments about them and have sold quite... More

London, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2013

We stayed here while my husband was working in NOTL on contract... two weeks in September and for almost three weeks later in October/beginning of November and I can honestly say that we really enjoyed our stay. For that second contract, my husband specifically asked his company to put us up at the Comfort Inn again. And when the contract... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Comfort Inn St. Catharines. We are extremely happy to hear how you enjoyed your stay and look forward to seeing you back soon! Let us know when you are returning and we will do our best to get you the same room. Thanks again. More

Montreal, Quebec
Senior Contributor
36 reviews 36 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2013

Look lets be honest, your not staying at the Comfort Inn to bask in its luxury, your here because its well priced. On top of being well priced its well located, clean and pretty quiet. We were doing the Niagara on the lake vineyards and this is the perfect overnight stop. Even with the parking lot close to full the... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our hotel. We are glad you had a comfortable stay and hope you will return in the future. More

Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 6, 2013

stayed here with family during summer holidays.It is very close to highway and Niagra falls. After check in we realised that we have no fridge in room,After contacting the desk,staff came up with a key for another room with Fridge and moved us.This was very convenient for us to keep things in the fridge that needs to be refrigerated. Thanks... More

Was this review helpful? Yes 1
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you for the complimentary review of the Comfort Inn St Catharines. We are pleased to have had you as our guest and hope to have you return. More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 5, 2013 via mobile

We had a family reunion in Niagara this past weekend so we decided to stay the night so we didn't have to fuss with the crazy traffic that is a staple for a Canadian long weekend. The hotel was very easy to book and because it is a pet friendly hotel they didn't mind the fact that we come with... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

The Comfort Inn St Catharines thanks you for reviewing our hotel. We are delighted that you enjoyed your stay and hope to welcome you back in the future. More

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Additional Information about Comfort Inn

Address: 2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines > York - Haig
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel St. Catharines
Comfort Inn St. Catharines, Ontario
St. Catharines Comfort Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This 7-time Choice Hotels Gold Award winning hotel is centrally located in the heart of Niagara. Easy access to the QEW and close proximity to dining, shopping and all the major attractions. Only 15 minutes from Niagara Falls and 20 minutes to Niagara-on-the-Lake. The hotel is located in the heart of wine country and has great proximity to Port Dalhousie, the Welland Canal, the Shaw Festival and Fallsview Casino. ... more   less 
Number of rooms
100

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