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All 8 St. Catharines hotels

Comfort Inn

2.0 of 5 Hotel   |   2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada (York - Haig)
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Comfort Inn
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64%
Ranked #6 of 8 hotels in St. Catharines
A recent review
5 of 5 stars reviewed 3 days ago
Michael C Buffalo, New York
  • Overview
  • Reviews (62)
  • Photos (3)
  • Amenities
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  • Room tips (20)
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62 people have reviewed this hotel

Traveler rating
    21
    16
    10
    9
    6
See reviews for
12
24
2
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Buffalo, New York
2 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in a group of rooms we booked months ago for myself and my family just a few weeks back. I believe we had 10 or so rooms total. They were able to accommodate our group size and give us all rooms close to each other. We were attending a family reunion. First the room. My room was vary... More

Was this review helpful? Yes
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for your response, its always nice to know that our hard work is being appreciated. I will pass on your kind words to our staff. We hope to see you again. More

Buffalo, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

Staff was very welcoming and accommodating. Rooms were decent size, also very clean and well kept. We didn't have any experience with noisiness, it was a very peaceful stay. Loved the area and we will definitely book a room with Comfort Inn, St. Catharines the next time we come to visit; which, based on our experiences, will be in the... More

Was this review helpful? Yes
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for reviewing our property. We strive hard to earn your business and would love to have you back. More

Toronto, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed at this hotel and all I can say is that it was a great time. The Hotel staff was very nice, especially the front desk lady. She took the time to map out all the great places to visit while we were in town Would stay there again for sure.

Was this review helpful? Yes
Buffalo, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I checked in on July 25th for 2 nights. We were greeted my a friendly smile as soon as we walked in the door. Check in was quick and we were in our room in no time. The room was very clean and perfect location for visiting Niagara Falls and Niagara on the Lake. Breakfast was at... More

Was this review helpful? Yes
GMcn303, General Manager at Comfort Inn, responded to this review

Thank you for your review. Its great to see that we met your expectations. We look forward to having you back here again. More

Newmarket, Canada
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

We were very disappointed with our one night stay here. My friend and I booked rooms at this hotel and were very soon sorry we did. We were put in rooms across the hall from a bank of rooms full of very loud men who proceeded to make noise until 3 am! I did try to change rooms since my... More

Was this review helpful? Yes 1
GMcn303, General Manager at Comfort Inn, responded to this review

Hello April. Thank you for taking the time to review our property. I would like to apologize if we fell short of your expectations. We would have changed your room if we had one available that night. My staff did take your complaint seriously and told the other guests to turn it down a few notches. Which they did. I... More

Syracuse, New York
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was generally clean, no complaints there. Our room was adjacent to the stairwell on the 2nd floor, which made it difficult to sleep in on Sunday (so much noise). It was the cheapest hotel we could find for this weekend, although I wouldn't really describe it as cheap.

Was this review helpful? Yes 1
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for taking time to review us. We strive to provide clean and comfortable rooms to all our guest. We look forward to see you here again and next time we will give you a room away from the stairwell. More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel was about 20 minutes from the falls and cheaper than the hotels near to Niagara. It was not clean, had a damp smell, the bathroom had facial hair in the sink like someone had just shaved and the staff did not do a great job of cleaning it. It was just so stuffy at night. I would not... More

Was this review helpful? Yes 5
GMcn303, Manager at Comfort Inn, responded to this review

I appreciate your feedback on our hotel. I will assure you that are rooms are checked thoroughly by our housekeeping and maintenance staff to prevent any of the issues that you have mentioned. I have tried to investigate your stay but it is difficult since your stay was in Oct 2013 and you have reviewed us in July 2014. If... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I've stayed at 4 other Comfort Inns in the US and Canada but this one scores the lowest. Comparing strictly with the other locations this one is overdue for renovations. Our ground floor non-smoking room had a very strong stench of smoke. Cleanliness was below standard. Service was good (quick to respond to a WiFi issue) and we were compensated... More

Was this review helpful? Yes 6
GMcn303, Manager at Comfort Inn, responded to this review

Thank you for taking the time to review our property. I would like to apologize if we did not meet your expectations. We try to make sure that every quests, concern is addressed immediately as yours were regarding the WiFi and smoke odor It seems that the air conditioning was on the wrong setting. We could have taken care of... More

West Bloomfield, Michigan
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 27, 2014

This is the first time I have ever written a travel review, I hope it helps someone down the line. I travel a lot for work, once a week. This is The Worst place I have ever stayed at - The worst. I'm not a "five star" guy and can almost sleep anyplace. We were in town for a hockey... More

Was this review helpful? Yes 9
Jeannie M, General Manager at Comfort Inn, responded to this review

The Management of the Comfort Inn St Catharines would like to offer our sincere apologies that your stay was not to your satisfaction. We appreciate your candid feedback as it provides us with an opportunity to make improvements. We do hope that you give us an opportunity to redeem ourselves by staying with us in the future. Should you chose... More

St. Catharines, Canada
2 reviews
5 of 5 stars Reviewed February 7, 2014

My parents stayed here for a month in July to August 2013 while in St Catharines to help us during our baby's delivery as our place was too small. The hotel is only five minutes walk to my place and around five minutes walk or a little more to Fairview mall . There is also a bakery right behind and... More

Was this review helpful? Yes
Jeannie M, General Manager at Comfort Inn, responded to this review

Thank you so much for taking the time to write a review based on your parents' experience at the Comfort Inn St Catharines Niagara. We are pleased to hear that they enjoyed their stay and hope that they will consider us again in the future when they return to visit! More

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Additional Information about Comfort Inn

Address: 2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada
Phone Number:
Location: Canada > Ontario > St. Catharines > York - Haig
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Hotel St. Catharines
Comfort Inn St. Catharines, Ontario
St. Catharines Comfort Inn

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Class
Official Description (provided by the hotel)
This 7-time Choice Hotels Gold Award winning hotel is centrally located in the heart of Niagara. Easy access to the QEW and close proximity to dining, shopping and all the major attractions. Only 15 minutes from Niagara Falls and 20 minutes to Niagara-on-the-Lake. The hotel is located in the heart of wine country and has great proximity to Port Dalhousie, the Welland Canal, the Shaw Festival and Fallsview Casino. ... more   less 
Number of rooms
100

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