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Comfort Inn

2.0 of 5
2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada (York - Haig)
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Comfort Inn
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46 reviews from our community

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White Rock, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 11, 2013

I travel a fair amount for business and pleasure across US & Canada. Read a few of the negative reviews of this Comfort Inn and disagree completely. Overall, this location is very clean, quiet (I stayed on side away from the QEW freeway) and amongst the friendliest, most helpful hotel staff I've encountered. Yes, no free breakfast this time, however,... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

Stayed a few nights here and I must say the place was very well kept, clean and just plain pleasant:). The staff were all pleasant and accommodating and I was very very happy with all the services provided thank you ladies for a pleasant stay :)

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Jeannie M, General Manager at Comfort Inn, responded to this review
April 15, 2013

We can't tell you how much we appreciate the wonderful review of our hotel. We are pleased you enjoyed your stay and that the staff provided exceptional service! We hope you will choose to stay with us again. More

Florianopolis
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 8, 2013

Nice hotel, with an attached IHOP for breakfast. Easy access from the QEW, but away from main tourist attractions. Niagara Falls and Niagara on the Lake are both about 20 minutes away. Great for business travelers, very quiet and clean. We were concerned with the proximity of the highway but had a room in the back, no noise at all.

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Jeannie M, General Manager at Comfort Inn, responded to this review
April 10, 2013

The Comfort Inn St Catharines is very appreciative of you taking the time to review our hotel. We were glad you enjoyed your stay and hope to see you again. More

Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed February 23, 2013 via mobile

Once again we were back in Niagara. This time we stayed at the Comfort Inn as this hotel was recommended to us by my brother in law when they stayed there celebrating their daughters wedding at Coppolos restaurant. We were greeted warmly upon check in and the young lady at the desk was very personable and gave us great dinner... More

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Jeannie M, General Manager at Comfort Inn, responded to this review
February 25, 2013

We are delighted that you chose to stay with us while you were in St Catharines! We hope to see you again. Thank you for your feedback! More

Ottawa, Ontario, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 16, 2012

Although our room was basically clean, we were very underwhelmed by the rest of our experience at this property. Choice Hotels advertises that "Comfort Inns" have hot complementary breakfasts etc. This property not have "any" complementary breakfast - instead offering a discount at an adjoining restaurant (which in and of itself was one of the poorest we have experienced in... More

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Jeannie M, General Manager at Comfort Inn, responded to this review
December 17, 2012

Thank you for taking the time to review the Comfort Inn St Catharines. We apologize for the confusion regarding the free hot breakfast. It is available at participating locations only and because we have an onsite IHOP Restaurant it does not apply at our hotel. If you wish to contact me regarding your experience at the restaurant, I would be... More

Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed November 6, 2012

We've learned that Canadian hotels are more expensive than U.S. Everything seemed so expensive that I booked this at $100 a night and we didn't like the room at all. Old, old. Carpet, bed covering, couch. No breakfast included like U.S. hotels. Location was not pleasing. I feel badly about this posting because the young lady at the front desk... More

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Jeannie M, General Manager at Comfort Inn, responded to this review
November 7, 2012

Thank you for taking the time to review the Comfort Inn St Catharines. All hotels from time to time need to update their furnishing and our ownership is in the process of addressing this issue. With regards to the breakfast, due to the fact that we are fortunate to have an on-site restaurant, breakfast is not included at our hotel.... More

Muskoka
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 5, 2012

What do you expect... Cheaply priced (we got it half off through Priceline.com). Even though the decor was old, mattresses were new (told when I asked what the hotel was like on checking in. And they were when we checked). Everything was crisp and clean when we got to the second floor room (first floor designated smoking, didn't know hotels... More

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Jeannie M, General Manager at Comfort Inn, responded to this review
November 7, 2012

Your feedback is welcome at the Comfort Inn St Catharines. Although we are always disappointed to hear that someone's stay fell short of our usual standards, we appreciate knowing what issues you experienced so that we can take the appropriate steps to correct them. We hope you will consider staying with us again in the future. More

Woodstock, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2012

Just got home today from staying in St. Catherines this weekend. This hotel was great...the room was spotless, the bed was comfy and it was just all around great. When I do my annual Christmas Shopping trip with my best friend next year, we will definitely be staying with you guys again!!! Highly recommend this hotel...

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Jeannie M, General Manager at Comfort Inn, responded to this review
October 25, 2012

Thank you for your recommendation of the Comfort Inn St Catharines. We never tire of hearing the great experiences of our guests and your review was no exception! We look forward to welcoming you again! Thank you for taking the time to write about us. More

Windsor, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2012

Clean. cheap enough Joel at the front desk was so helpful and nice. We actually were supposed to stay at the holiday inn but they lost our reservation in their computer. Comfort inn housekeeping did a great job. The ihop that is attached was super yummy in the morning. not a bad place to lay your head for a few... More

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See 2 more reviews by max l for St. Catharines
Jeannie M, General Manager at Comfort Inn, responded to this review
September 29, 2012

Thank you for your review of the Comfort Inn St Catharines. We are pleased that you enjoyed your stay and the breakfast at the IHOP! We look forward to seeing you again. More

Harleysville, Pennsylvania
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 13, 2012

Visited the area for local event so I thought it would be convenient, which it was, but their rates($149) were steep. The staff was very friendly, but the interior was very badly worn, including the chairs in the room that we had to cover with a towel to sit on. Beds were clean. Housekeeping did not replenish soaps or shampoos.... More

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Jeannie M, General Manager at Comfort Inn, responded to this review
August 21, 2012

The Comfort Inn strives to have the most cost effective rooms available at all times and automatically adapts rates to the current market demand. Your visit cooincided with a city wide sell out event that drove prices up. We were also sorry to hear that the decor wasn't to your taste. We are in the process of addressing this issue.... More

 
 
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Additional Information about Comfort Inn

Also Known As:
Comfort Hotel St. Catharines
Comfort Hotel
Comfort Inn St Catharines
Comfort Inn St. Catharines
St. Catharines Comfort Inn
St Catharines Comfort Inn
Comfort Inn St. Catharines, Ontario
Address: 2 Dunlop Drive, St. Catharines, Ontario L2R 1A2, Canada
Region: Canada > Ontario > St. Catharines > York - Haig
Amenities:
Free High-Speed Internet Free Parking Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in St. Catharines
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
This 7-time Choice Hotels Gold Award winning hotel is centrally located in the heart of Niagara. Easy access to the QEW and close proximity to dining, shopping and all the major attractions. Only 15 minutes from Niagara Falls and 20 minutes to Niagara-on-the-Lake. The hotel is located in the heart of wine country and has great proximity to Port Dalhousie, the Welland Canal, the Shaw Festival and Fallsview Casino. ... more   less 
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Comfort Inn
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