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BEST WESTERN St Catharines Hotel & Conference Centre

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2 North Service Rd, St. Catharines, Ontario L2N 4G9, Canada (Formerly BEST WESTERN St. Catharines Hotel & Conference Centre)
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1 room 1 adult
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BEST WESTERN St Catharines Hotel & Conference Centre
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296 Reviews from our TripAdvisor Community

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Mississauga, Canada
Level Contributor
7 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

A comfortable 2 floor only property with many wings and a lot of rooms with outside access or balconies. Seems like a great location for ball teams/large groups. Not a fancy place but has a lot of facilities and amenities for corporate and family use. Enjoyed the sports bar on site.

Review collected in partnership with Best Western

Helpful?
Thank Kerry P
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your kind comments. Families and corporate guests love our property as we have a little something for everyone. Wrigley's Sports Bar is a hit with the locals and hotel guests from daily specials to our famous Buffalo Wings. Hope to see you again soon. More 

cranbrook, british columbia
2 reviews
5 of 5 stars Reviewed 1 week ago

From walking in the front door to the check out counter you will feel welcomed here, I am staying here 10 days now which could become 20 due to a family health issue so with being here this amount of time i have crossed paths with a lot of staff from the women who clean and stock the rooms,the girl... More 

Helpful?
Thank mcdrum
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your recent review on Trip Advisor. We appreciate your business and will share your kind comments with the entire team. Let us know if you need anything to make your stay more enjoyable. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It's my second time staying at the Best Western St Catherines, and we will come back, the whole family loved it. The location is great, close by the big outlet and restaurants and 10 min drive from Niagara Falls.

Review collected in partnership with Best Western

Helpful?
Thank mariaaM8771UN
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for sharing your stay with us on Trip Advisor. Families love our hotel and our amenities such as indoor and outdoor pool, Kids Mini Putt facility and so much more. Hope you'll visit us again soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

This is our favorite place to stay in St. Catherines and convenient to all area attractions. Although older, the hotel is clean, well maintained, quiet and comfortable. The pool, fitness center, lounge, restaurant, and breakfast (included) make this a real destination for travelers.

Review collected in partnership with Best Western

Helpful?
Thank cindybW8685YP
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your comments on Trip Advisor. We appreciate your business and look forward to seeing you again soon. More 

london, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

every thing was on average for one night stay.it was quite stay close to the highway, mall and other services,the only problem was with the price because it was showing $ 117 per night but when I booked it came to $ 254, this I did not understand why,thank you.

Review collected in partnership with Best Western

Helpful?
Thank Aycha H
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your feedback. Please email me directly as to your date of booking so I can investigate the price issues. Please note if you are visiting from USA, or visiting online website sometimes price are in USD compared to our local Canadian currency and currently the exchange is very high in favour of USD. More 

Cambridge, Canada
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel is clean, undergoing some renovations, there was plaster dust near the heating unit - it should have been noticed by the maid. In the fitness center sauna is actually infrared - which is not really a sauna - rather microwave for humans. Not impressed.It is very close to the Niagara Falls, with out Niagara Falls prices!

Review collected in partnership with Best Western

Helpful?
Thank Hannu P
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for sharing your stay with us. We appreciate your feedback and are looking into some of the issues you've experienced during your stay. Please visit us again in the near future. More 

Toronto, Canada
Level Contributor
7 reviews
5 of 5 stars Reviewed 5 weeks ago

My wife and I decided to spend New Year's Eve in Niagara Falls. Hotel prices were ridiculously high there, so booked the Best Western in St. Catharines. Everything was first rate, from the staff OKing early check-in so we could watch the Canada-Sweden game from the World Juniors to the friendly front desk, to the clean, spacious room. I look... More 

Helpful?
Thank Yahoomac
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your business. Our customers love our proximity to Niagara Falls and Niagara-on-the-lake. Glad to see you were able to enjoy some of the World Juniors at our locals favourite Wrigley's Sports Bar. See you again soon. More 

toronto, Canada
1 review
5 of 5 stars Reviewed December 30, 2015

I planned a brief last minute Xmas getaway with pool, quiet, etc. and arrived to find a lot of kids on a hockey tournament. I thought, there goes my rest. Nadine and Linda met me on check in and suprised me with a room in a quiet area of the hotel away from the teams. Everything was great including peace... More 

Review collected in partnership with Best Western

Helpful?
Thank Linda H
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your kind comments above. I will be sure to share your feedback with our team. Our goal is to offer a great stay to each and every guest. We hope to see you soon again. More 

Peterborough, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 3, 2015

This hotel is not a new Hotel. It requires room updating and maintenance. The rooms were large but outdated. It had a nice indoor pool and fitness centre. It also has a restaurant on site. It is a conference centre as well. Staff were friendly but Hotel was at best a category 3.

Helpful?
1 Thank Retired2013
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for your feedback on Trip Advisor. We continuously invest in our property on a yearly basis in order to meeting and exceed our guests expectations. Hope to see you again in the near future to see the changes we have done. Thank you! More 

Halifax, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

We stay here a week at a time. Love the pool, the exercise room, the laundry room. Hotel is of an age and has been seriously and tastefully renovated. Hot and cold breakfast is varied and consistently good. Service is great. Note: they are very busy on the weekends so come early for breakfast or late to avoid the rush.

Helpful?
Thank acdlew D
Adrian N, General Manager at BEST WESTERN St Catharines Hotel & Conference Centre, responded to this review

Thank you for staying with us again. We love to hear from our regulars. Let us know when you be back in the area. Thank you for your patronage. More 

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