My stay with my daughter and small infant was....AWFUL...Let me just mention...I got a full refund threw Expedia.ca....less is always More....and I had to give 1 overall rating or I could'nt sumit my review...other than that ...I give it NO RATINGS... more

Ok my husband read some of these reviews to me the night before we left and I was really expecting something terrible. When we got there I was pleasantly surprised. Yes, the rooms are a little outdated and the carpets could use a steam clean but I wasn't horrified at how disgusting the place was. I thought the beds were... more

This hotel was not that great. The staff was okay, not friendly but not rude either, almost robotic. The hotel is a maze and it's hard to find the elevator. The room is either hot or very cold..no comfortable medium. The view wasn't that great but that's fine. But the worse of all was the horrible elevators that I thought... more

OMG I am so glad I read all the reviews. I was booked in @ this hotel and I cancelled and went to another one that got good reviews! When I called the hotel to cancel they kept me on hold for over 10 mins. it was a sure sign that it was going to be a bad experience! If... more

I've recently spent an unpleasant weekend at this facility as a part of a sports team group booking. This hotel was filthy beyond belief. Upon entering the lobby, the appearance was old and shabby, the carpet was dirty. The hallways had a noticble odour, musty among other unidentifible smells. Upon entering the room, there were visible stains in the carpeting.... more

was here for a week for a conference-the decor was a little "worn" and tired,but the facilities themselves met our needs. the security and cleaning staff were very friendly-think they should send some of the counter people back to " personality school" loads of amenities within a 10 minute walk (restaurants,groceries,zellers,walmart),but if you want to walk to the totem pole... more

this hotel has definitely changed from years ago!!! it useed to be a ramada inn and they had a indoor mini putt, i will always remember it becasue i hit my head on a red pole that was sticking up on top of a hole and at 4 years old at the time didnt know any better i picked up... more

Rooms were a little on the dirty side, staff weren't the friendliest, the location has issue (far from downtown - walking to the city centre was a good one-hour walk, which I ended up doing because the bus service was infrequent)... Hotel catering services for the business conference I participated in was the only redeeming quality of this place, and... more

I never write reviews.... this time i had too! I made the mistake of assuming this was still a Best Western.... its NOT. Don't stay here, I mean it! I travel all over Ontario for business and this has to be the dirtiest place I've even been to... I slept with a Towel on my pillow and didn't shower because... more