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Delta Sault Ste Marie Waterfront Hotel and Conference Centre

Certificate of Excellence
3.5 of 5
208 St. Mary's Drive, Sault Ste. Marie, Ontario P6A 5V4, Canada
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Delta Sault Ste Marie Waterfront Hotel and Conference Centre
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Ranked #5 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Boguy1 Kapuskasing, Canada
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258 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kapuskasing, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Staff and Management very receptive.....Room very clean and comfortable....Upgrade to 8th floor worth the xtra $10. for great view and size of room.. The view restaurant served us one of our best meals throughout our travels...When the Chef comes out to inquire how you liked your meal, you know he is proud and happy about his efforts....

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London, Canada
Contributor
12 reviews 12 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Delta Sault Ste. Marie Waterfront Hotel and Conference Centre six times in the past several years, and our most recent visit was just as good as the previous ones. This was our first time booking a Deluxe Room (on previous visits we've selected the basic Delta room). We chose a Deluxe this time to see... More 

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Toronto
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at delta for 1 night in April, 2015. Everything was good - waterfront view, immaculately fresh and clean interior, comfy bed, very good restaurant at the first floor (best vegetarian food I have ever eaten in a restaurant), comfy chairs, good privacy and again, the waterfront. Free wifi and free parking. The only thing I did not like... More 

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Barrie, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We took our 9 year old grandson on a visit to Sault Ste. Marie and stayed at the Delta Waterfront Hotel. I can't begin to tell you how friendly and helpful the staff were. Even the front desk helped our grandson with his WIFI connection for his tablet to play one of his games. The dining staff were just as... More 

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Northeastern Ontario, Canada
Senior Contributor
49 reviews 49 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean room. Comfy beds. Believe it or not, the bed was more comfortable then the Bellagio was in Vegas. No kidding! Slept like a dream. Duvets, didn't have those typical gross hotel blankets.. Everything was very clean. Would definitely stay there again.

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Timmins, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Delta for 3 days for a Ringette tournament. The booking/ reservation was made very easy and staff took care of all the little details. The staff did a great job at keeping all the player on the same floor and had made small jersey with player name on the door. Nice touch, kids loved it. They also... More 

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Rebecca P, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review

Dear Valued Guest We are excited to hear that you had a great time while you were in Sault Ste Marie. We always enjoy having sports teams stay with us! We look forward to having you stay with us in the near future and want you to know we are here to assist at any time. Our team will ensure... More 

Sault Sainte Marie, Ontario, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My daughter decided to have a vacation birthday sleepover for her 13th Birthday and we are so happy we chose the Delta for this special occasion. We reserved the Ontario suite with the 2 queen beds. It has one of the most amazing views from the giant picture windows. Everything was clean, modern and in excellent condition. The staff were... More 

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Rebecca P, Front Office Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review

Dear Valued Guest Thank you for taking the time to write a review. We pride ourselves on providing the ultimate guest experience and are delighted to hear that we were able to provide that experience for you. We have to agree with you, that the view is amazing and I am glad you enjoyed the cake!! We would be honoured... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The room was pleasant, and the front-desk staff was nice. The F&B facility, however, is just terrible. The room service food was greasy and cheap, and the service at the restaurant, especially in the morning, was slow and lazy. I'm wondering if the servers have their food handling certificates? Do they know they're supposed to clear my plate when I... More 

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SSMGuestRelations, Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review

Greetings Sara H Thank you for taking the time to share your experience with us. Sara, your feedback is valuable to us as it provides us the opportunity to address your specific concerns and progressively work to exceed your expectations. On behalf of the team here at Delta Sault Ste. Marie Hotel & Conference Centre, we wanted to let you... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The Delta is a decent hotel located on the water front in Sault Ste Marie. I recently stayed for two nights on business. My experience was mainly positive and really only had one complaint so I'll get that out of the way. The pool was filthy. There was a lot of hair and particles of who knows what with an... More 

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Rebecca P, Manager at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review

Dear Valued Guest Thank you for taking the time to write about your trip to Sault Ste Marie. I am delighted to hear that our staff was friendly, that you enjoyed your visit and the steak was good. We currently check our pools every hour to make sure that chemical levels are proper and that cleanliness is maintained. Thank you... More 

Saskatoon, Canada
Contributor
16 reviews 16 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2015

Make sure you get a room facing the water, such a beautiful view. It is in a great location, next to the mall if you need to do any shopping. Rooms were clean with comfy beds which is all I can really ask for. We were just there pretty much to sleep before hitting the road the next morning so... More 

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Rebecca P, Director of Food and Beverage at Delta Sault Ste Marie Waterfront Hotel and Conference Centre, responded to this review

"Thank you for your comments regarding your dining experience. Our In Room Dining menu is a sampling of our Bar and Dinner menus. The is a section called "Snacks" that would have a few of the lighter items however, your In Room Dining host should have offered you items from any menu to tailor your request for some "lighter" food.... More 

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