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All 23 Sault Ste. Marie hotels

Quality Inn & Suites Bay Front

3.0 of 5 Hotel   |   180 Bay Street, Sault Ste. Marie, Ontario P6A 6S2, Canada
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86%
Ranked #7 of 23 hotels in Sault Ste. Marie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Jerry P Chatham, Canada
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104 people have reviewed this hotel

Traveler rating
    45
    42
    12
    5
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chatham, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We were more than impressed with the neat appearance and the very friendly staff. Rooms were tastefully decorated spotlessly clean and there was lots of free parking. Hotel was central to all the attractions that were on our agenda. We would stay here again without a doubt.

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to post this review. Our entire team is delighted to hear that you consider Quality Inn& Suites Bay Front The Number One Hotel! We are always striving for excellence in customer service and guest satisfaction and reviews like this one reassure us that... More

Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Good hotel well situated and not far from the bridge to the USA. There is a Wal Mart store just in front of the hotel The young men at the reception was very friendly and helpful. Nice room with very good reception for the free WIFI. Room on third floor was very quiet. Good choice for the breakfast ( included... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, First of all a big thank you for staying with us and for posting this review! Our team is extremely happy to know that you enjoyed your stay with us and found our front desk colleagues helpful and friendly, the complimentary hot buffet breakfast , the room and the amenities to your liking. Thank you once again for... More

Ontario
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for two nights in August 2014. We had requested two rooms besides one another when the booking was made. Upon check in we were informed that the rooms were on separate floors (this was disappointing as we were with my elderly mother and wanted her to be close to us) The gentleman at the desk was very... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and for taking the time to write this review. Sincere apologies for not being able to accommodate both of your rooms on the same floor due to very high occupancy that particular evening and I will definitely investigate this matter further with our Front Desk Team. We are... More

Shelby, North Carolina
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here as it was the hotel recommended by the staff at the Canadian Welcome center. There had a suite that was able to accommodate 3 of us in one room. Room had a good view of the waterfront and was within walking distance of Walmart etc. Coast a little more than other motels but was nice, clean, and quite.... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for staying with us and writing this review! Our team is delighted that you enjoyed your stay ,the spacious suite with a view and our very convenient downtown location close to all Sault Ste. Marie attractions! Sorry to hear that the complimentary hot buffet breakfast was not what you had expected if you have... More

Fergus, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night with family. As such, we had booked the family suite, expecting that there might be some semblance of privacy. The family suites are very large, clean and...not private. The beds are side by side as in a normal hotel with double occupancy. So, putting our young one to bed involved turning off the majority of the... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you for staying with us and for writing this review, Sorry to hear that you did not get the privacy that you hoped for as the suite booked did not have the bedroom separate from the living room. We are happy to know however that you found our colleagues helpful and friendly and the service at Gliss... More

Red Deer, Canada
Top Contributor
171 reviews 171 reviews
38 hotel reviews
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The quality in was OK. Typical chain hotel, no frills, alright ammenities, typical (terrible) complementary breakfast. Rooms were OK. No surprises, you get what you pay for. Normally I would only rate a hotel like this 3 stars at the most. I'm rating it 4/5 because their staff is fantastic. Friendly, enthusiastic, addressed all needs and concerns immediately and with... More

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you for this"Fantastic" review! Our team is our greatest strength and excellence in guest satisfaction our top priority so I would like to thank you on behalf our entire team for recognizing it. We strongly believe that it is not bricks & mortar but instead the service that make a one time guest into a repeat guest.... More

Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The staff here was very friendly and helpful, the location is very close to the waterfront attractions and downtown area (just a few blocks), and the room was super clean and nice. The pool and spa area was also very clean and nice. I would definitely recommend staying here.

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your recommendation and a big thank you for staying with us! Delighted to hear that you enjoyed our ideal location close to all the attractions! Our number one goal is excellence in guest satisfaction and cleanliness thank you so much for recognizing this. Thank you once again fro staying with us and we... More

Hamilton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely clean room, caring staff (Thomas, in particular!), excellent dining room, right across the street from the Agawa Canyon train (very convenient). Great pool and hot tub. There are no other trains that come into this station, so you only hear when the train arrives in the morning, and again at 6 p.m. Our large room had 2 queen beds,... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you for this great review! Our team is delighted you found our colleagues caring and the room extremely clean, our team enjoys receiving reviews and we will be sharing this with the entire team including of course Thomas! Our greatest strength is our team. Also happy to note that you liked the various amenities in your room,... More

Joliet, Illinois
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Front desk staff was very helpful and recommended dinner choices. The location was the best since we were taking the Agawa Train the next morning and the Depot was right across the street. There were 4 of us sharing the room and had plenty of space for us. The hotel is also across the street from a mall with a... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review! We are delighted to hear that you had a comfortable stay in your spacious room and found our front desk colleagues helpful! Glad you enjoyed our very convenient downtown location directly across form the Agawa Canyon Tour Train station and the largest mall in Sault Ste. Marie The Station Mall. We... More

Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

My family stopped and stayed after crossing the boarder late at night - on our way to a family vacation in McGregor Bay. We arrived just before midnight. The front desk staff seemed bothered with our late night visit without a reservation. The room was fine for the night. The breakfast was average. The front desk staff in the morning... More

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for taking the time to write this review and also for choosing to stay with us and we hope you had a great family vacation in McGregor Bay! We are sorry to hear that you were not totally satisfied with the customer service you received upon check -in . We take all feedback from... More

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Additional Information about Quality Inn & Suites Bay Front

Address: 180 Bay Street, Sault Ste. Marie, Ontario P6A 6S2, Canada
Phone Number:
Location: Canada > Ontario > Sault Ste. Marie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Inn & Suites Bay Front 3*
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Also Known As:
Quality Inn Bay Front Hotel Sault Ste. Marie
Sault Ste. Marie Quality Inn
Bay Front Quality Inn
Quality Inn Sault Ste. Marie
Quality Inn & Suites Bay Front Sault Ste. Marie, Ontario

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Sault Ste. Marie #7 Business Hotel in Sault Ste. Marie #8 Family Hotel in Sault Ste. Marie
Hotel Class
Official Description (provided by the hotel)
108 room & suite full service hotel. Indoor pool, sauna, hot tub & fitness centre. Restaurant & Lounge. Meeting rooms to hold up to 100 people. Choice Hotels gold award winner. Located in downtown Sault Ste. Marie, On. directly across from the Agawa Canyon Tour Train, Station Mall, Essar entertainment centre, River Boardwalk and only 1 block from the casino. ... more   less 
Number of rooms
108

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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