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All 22 Sault Ste. Marie hotels

Quality Inn & Suites Bay Front

3.0 of 5 Hotel   |   180 Bay Street, Sault Ste. Marie, Ontario P6A 6S2, Canada
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85%
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
Sarah V Toronto, Canada
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81 people have reviewed this hotel

Traveler rating
    32
    34
    10
    5
    0
See reviews for
17
26
7
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently stayed at the Quality Inn & Suites Bay Front hotel and I had an excellent stay. The room was clean and spacious, the tub was a good size, the pool was large and inviting, and the breakfast was delicious. There was a small hiccup in that my credit card was accidentally charged twice, but when I called to... More

Was this review helpful? Yes 2
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for staying with us and for writing this review. We are delighted that Thomas and Jody from our front desk team made your stay with us an enjoyable one and even the "small Hiccup" with your credit card being charged twice accidentally was handled professionally by Thomas. Our team looks forward to receiving guest... More

ontario
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped for an overnight while on our way north from Toronto. The suite was HUGE and very nicely appointed. The staff we interacted with...front desk, dining room, housekeeping...were friendly and helpful. Restaurant/ bar service was excellent and the food was great. Looked like a good location for anyone who was staying longer too! Thanks for your kindness during our... More

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, First of all thank you very much for staying with us and completing this review. We are delighted that you enjoyed your stay with us and that you found our suite spacious,our customer service to your satisfaction and the food in Gliss Steak & Seafood restaurant to your liking. I will share this review with our entire team... More

Iowa
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

The view from our room was the river separating the United States from Canada. The staff was very helpful, it was our first time in Canada, so they helped us sort through things as places to go and things to see. It is across the street from the mall which was convenient.

Was this review helpful? Yes 2
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review! We are delighted that you found our customer service to your satisfaction. Also pleased to know that you enjoyed our very convenient down town location which is only steps away from the largest mall in Sault Ste.Marie The Station Mall and all other down town attractions. Thank you very much for... More

Windsor, ON
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 16, 2014

I've been here multiple times and have reviewed it multiple times. So, I'm not going to review as much as I want to give a compliment to the hotel. My buddies and I stayed here this weekend while in SSM. We knew what to expect and everything lived up to expectations - clean room, great staff, comfortable beds, TV/fridge were... More

Was this review helpful? Yes 3
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, First of all thank you very much for repeatedly staying with us, this means a lot to our team. Secondly thank you very much for this "outstanding" review! We are delighted that you enjoyed your recent stay with us and that you found everything to your satisfaction. I will share this review with the rest of our team... More

Manistique, Michigan
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 16, 2014

Stayed Here for the weekend, Very Nice rooms, and very good price, They have a very nice pool, Staff are very nice and friendly, and very helpful. I like that it is a short walk to the Casino, The Station Mall, and downtown. always something to do here in Sault Ste. Marie, and plenty of places to go. this Quality... More

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review! We are delighted that you enjoyed our very convenient downtown location close to all that Sault Ste. Marie has to offer. Also very happy to hear that you found the room "awesome"and comfortable and other room amenities to your satisfaction as well.Also pleased to know that you enjoyed the food in... More

Waterloo, Ontario
Contributor
11 reviews 11 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 1, 2014 via mobile

The rooms are lovely and fresh and very clean. Beds are comfortable and our room also had a bay window with a table & chairs. Breakfast was included and it was your typical hotel breakfast. Pool is clean and the restaurant is above average but the 5 stars are primarily for the exceptional service by everyone from front desk to... More

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your kind review! We are extremely happy that your stay with us was an enjoyable one and you found our customer service worthy of 5 stars! Our team at Quality Inn & Suites Bay Front has just one purpose in mind and that is serving our guests to the best of our ability.... More

Thunder Bay, Canada
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 11, 2013

I was driving across Canada with my 6 year-old son. We found this hotel because of the pool. The hotel was clean and all staff were very nice to our wants and needs. The price was fine. The room service was good and the food met expectations. No keg but ok. The pool was ok. Could be taken care of... More

Was this review helpful? Yes 2
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for choosing Quality Inn & Suites Bay Front as your hotel of choice in Sault Ste. Marie. We are very happy to hear that you enjoyed your stay with us and liked our very convenient down town location close to all major Sault Ste. Marie attractions as well as the good service you received... More

Windsor, ON
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 16, 2013

I've been to this hotel twice now, over the last couple of years, and both times it's been great. Located right across from the Station Mall, you're in the heart of everything downtown. It's steps from the Essar Center, a min-walk from the Station Mall, and not five-minutes from the casino. There was a wedding in town this weekend when... More

Was this review helpful? Yes 2
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review and feedback. We are delighted that you chose Quality Inn & Suites Bay Front as your hotel of choice for a third time! Glad to hear that you like our convenient downtown location close to all that Sault Ste. Marie has to offer. Have noted your comments about the TV signal... More

St. Catharines, Canada
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 3, 2013

Booked this hotel on line, and when we got there we were pleased to see it was across from the train for our trip the next day. There was another couple who's last name was very similar to ours and they mistakenly gave them our room. The hotel was very quick to rectify the situation by offering us the king... More

Was this review helpful? Yes 2
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review and we are obviously delighted to hear that you enjoyed your stay and liked our downtown location steps away from the Agawa Canyon Tour Train Station and the largest shopping centre in Sault Ste. Marie! Very happy to hear that the room mix up was rectified by our team members immediately.... More

Detroit, Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 2, 2013

This hotel is directly across from the Algoma Railway Depot. Those who are there for the Agawa Canyon Train Tour will find this hotel VERY convenient. Nice, quiet hotel with comfortable, clean rooms. Our room had a nice view of the International Bridge and we could see the train pull into the station as well. The shower in my room... More

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for your review ,your feedback is of the utmost importance to our team at Quality Inn &Suites Bay Front. We are delighted that you enjoyed your stay at our convenient downtown location, the stunning views from our rooms and the SUPER relaxing shower as you mentioned! Also very pleased to hear that you enjoyed... More

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Additional Information about Quality Inn & Suites Bay Front

Also Known As:
Quality Inn Bay Front Hotel Sault Ste. Marie
Quality Inn Bay Front Hotel
Sault Ste. Marie Quality Inn
Bay Front Quality Inn
Quality Inn Sault Ste. Marie
Quality Inn & Suites Bay Front Sault Ste. Marie, Ontario
Address: 180 Bay Street, Sault Ste. Marie, Ontario P6A 6S2, Canada
Location: Canada > Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Sault Ste. Marie
#8 Business Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Quality Inn & Suites Bay Front 3*
Official Description (provided by the hotel):
108 room & suite full service hotel. Indoor pool, sauna, hot tub & fitness centre. Restaurant & Lounge. Meeting rooms to hold up to 100 people. Choice Hotels gold award winner. Located in downtown Sault Ste. Marie, On. directly across from the Agawa Canyon Tour Train, Station Mall, Essar entertainment centre, River Boardwalk and only 1 block from the casino. ... more   less 
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