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Quality Inn & Suites Bay Front

Certificate of Excellence
3.0 of 5
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180 Bay Street, Sault Ste. Marie, Ontario P6A 6S2, Canada
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Quality Inn & Suites Bay Front
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Ranked #7 of 23 Hotels in Sault Ste. Marie
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
CAMellon Punta Gorda, Florida
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129 Reviews from our TripAdvisor Community

Traveler rating
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    13
    7
    0
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Arnprior, Canada
Senior Reviewer
9 reviews 9 reviews
2 of 5 stars Reviewed 1 week ago NEW

Stayed here last Fall to take in the Agawa Canyon Fall colours train trip. Hotel room was not handicap accessible...none in the hotel!! They tried to be helpful with a seat for the shower...didn't work. Rest of hotel and staff were wonderful. Excellent dining room and service. To his credit, and after I submitted a negative critique to "corporate", the... More 

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Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear valued Guest, Thank you for your review from your stay with us nearly eight month ago and thank you for mentioning that you found our staff and the hotel wonderful and found the service and the dining experience in Gliss Steak& Seafood restaurant excellent. Also thank you for mentioning that I had refunded your entire charge for the two... More 

Punta Gorda, Florida
Top Contributor
54 reviews 54 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

From the check in, to dinner, and breakfast the staff was WONDERFUL. The front desk person, Thomas could not have been more friendly. Quick to check us in and make sure everything was satisfactory. We stayed in Room 400 which was HUGE and included a sitting area and view of the St. Mary's River in the distance. The bathroom was... More 

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear valued guest, First of all a big thank you for choosing to stay with us and for taking the time to share this review with the trip advisor community! Our entire team from housekeeping, maintenance and front desk including Thomas is delighted to learn that you enjoyed your stay with us and found our service worthy of five stars!... More 

Waterford, Ireland
Top Contributor
58 reviews 58 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy access, good parking ,courteous and helpful staff, clean spacious public areas, well appointed quiet bedrooms, good value: what more could wish? Breakfast included in room rate with sufficient choice.

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear valued Guest, Thank you very much for choosing to stay with us and for taking the time to share this review. Our entire team is delighted to learn that you enjoyed your stay with us and found our customer service, location , your room and the complimentary hot breakfast worthy of five stars! Thank you once again for staying... More 

1 review
5 of 5 stars Reviewed April 26, 2015 via mobile

A wonderful hotel - would highly recommend it. All the staff were exceptional, helpful and polite,especially Thomas at the front desk. The room was well appointed, large and comfortable, with nicely updated bathroom. We enjoyed the great and friendly service in the bar and dining room- as well as the good food.

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Valued Guest, A big thank you for staying with us and for taking the time to share this review. We are delighted that you found the associates, service and facilities at Quality Inn & Suites Bay Front as well as the food and service at Gliss Steak & Seafood worthy of Five Stars! I will pass on your compliments... More 

North Bay
Top Contributor
89 reviews 89 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

We have stayed here before and will stay here again. Hotel is very attractive, beautiful decor, rooms have been done over- very nice. The staff were very friendly, we had 3 rooms and there was a minor issue. The on duty manager - Sara was wonderful and there was no issue. Check in was fast, rooms great- we had a... More 

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Mark, Thank you very much for always choosing to stay with us and for sharing this review with the Trip Advisor community! We are delighted that you enjoyed your recent stay with us and found our platinum award winning customer service worthy of 5 Stars! Also happy to note that you enjoyed the complimentary hot buffet breakfast in our... More 

Sault Ste. Marie
Top Contributor
90 reviews 90 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 7, 2015 via mobile

Rented a jacuzzi suite for the night to just chill- room clean, quiet and spacious. Nice view of international bridge- being from the Sault I have never seen that view from that perspective. Staff friendly and accommodating. Breakfast next am so so- see review I wrote on Gliss. The hotel is within walking distance to the mall and essar centre... More 

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guests, Thank you for choosing to stay with us and for taking the time to share this review with The Trip Advisor community! We are delighted to hear that you enjoyed your stay with us and found our associates friendly and accommodating. Also happy to know that you enjoyed the beautiful view from your suite! Sorry to hear that... More 

North Bay, Canada
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2015

Great Staff willing to help when ever asked Hotel very clean only had one issue with night clerk called about noise at 12;30 then again at 1;30 clerk said he could not hear any noise I went up to the floor and had no issue in finding room In my opion clerk could not hear it because he never left... More 

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and we are delighted to hear that you found the customer service great and the hotel very clean. Have noted your feedback regarding the noise issues and I will be conducting a thorough investigation into the matter. Thank you once again for choosing to stay with us and... More 

Senior Contributor
33 reviews 33 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 17, 2015

Stayed for one evening on short notice. Easy check in at a late time. Clean room, great bed. Fantastic location, right by the river and mall. High floor and quiet room. Blinds dark enough for a decent sleep in. Quite happy with my stay!

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for choosing to stay with us and taking the time to share this review with the Trip Advisor community! Our entire team is delighted to hear that you found our customer service to your satisfaction from check in to checkout ,and that you found the room spotlessly clean and the bed comfortable. We look... More 

Oakville, Canada
Top Contributor
91 reviews 91 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 6, 2015

This was a very clean hotel with excellent staff at the desk. A good breakfast was included. If one is taking the train or stopping in the Soo overnight, this is a good spot to rest and it is directly across from the Station Mall (basic shopping mall). There is ample space in the rooms and parking is free.

Was this review helpful? Yes 1
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, Thank you very much for staying with us and for taking the time to share this review with the trip advisor community. We are delighted to hear that you found the hotel very clean, and our service excellent! Also happy to note that you enjoyed the complimentary hot buffet breakfast and our downtown location close to all that... More 

Windsor, ON
Top Contributor
66 reviews 66 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 14, 2014

I've reviewed this place numerous times and felt it was best to update it again after another stay. Located on Bay Street, it's right across from the Station Mall, and within a short walk to both the casino and the Essar Center. The staff is fantastic and welcoming, the room was large and comfortable, and there was very little to... More 

Was this review helpful? Yes
Sunny N, General Manager at Quality Inn & Suites Bay Front, responded to this review

Dear Guest, First of all a big thank you for regularly staying with us which means a lot to our entire team. Secondly, thank you for taking the time to review us and we are delighted to hear that you find our associates "Fantastic and Welcoming" and worthy of FIVE STARS! Also very happy to hear that you found your... More 

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