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Comfort Inn

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333 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z8, Canada
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67 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Not much to say really, average rooms, no pool but staff are friendly and free breakfast was fine. Special mention to Grandma Judy serving breakfast. All up it does the job for a night or two. Note, there are two hotels on the same street that start with Comfort Inn, our agent booked the wrong one so be careful to... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you so much for your kind words regarding your stay. We are glad you stayed with us and I would have to say your travel agent made the "right" choice. More 

Petawawa, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Staff were friendly. LOVED the breakfast lady. Beds were comfy. Enjoyed the breakfast. Things we didn't like. ...the tub was dirty. AC wasn't working properly. Found it warm in our room. Found the rooms were small. Was an ok stay for 1 night. Loved there was a Swiss Chalet across the street.

Was this review helpful? Yes 1
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your comments regarding your stay with us. So glad you loved Grandma Judy. She certainly brightens everyone's day! Hope to see you again. More 

Sun Peaks BC
Level Contributor
63 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I feel somewhat badly about my mediocre rating, because the lady at the front desk was so nice and so helpful. And there was nothing wrong with the room; although on the small side it was clean and the beds were comfortable. Breakfast was standard for a chain hotel but was fine. But honestly? Had we not needed a drive-up... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank for your comments regarding your stay. We appreciate your feedback and are glad you stayed with us. More 

Toronto, ON
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I use the Comfort Inn chain due to its regular 50 for two nights program. The rooms are clean and included breakfasts suitable. My main problem with this Comfort Inn is its lack of wifi. The "datavalet" service signal is weak and unusable. I prefer plug in for my laptop, but most places have given in to the weaker wifi... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your lovely comments regarding your stay with us. We are glad you enjoyed it. And may I mention that in the very near future we will have an upgraded WIFI system. Hope to see you again soon. More 

Parry Sound, Canada
2 reviews
5 of 5 stars Reviewed May 26, 2015

Last min. decided to stay overnight. Found hotel in the CAA travel book. Great rate, and the H/K staff knocked on dr. to see if I needed anything and if I needed any extra pillows or towels. Comp. breakfast was very good with a great menu to choose from.

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Marilyn R, General Manager at Comfort Inn, responded to this review

We are thrilled that you enjoyed your stay with us. It was certainly our pleasure to take care of you! More 

Toronto, Canada
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 12, 2015

My husband and I stayed for one night at this location in May. The staff is friendly and helpful. The room we stayed in was updated (mostly cosmetic), however the bathroom area wasn't as clean as I liked, especially the shower area. If your goal is to stay on budget, you may want to stay here, however there may be... More 

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Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your lovely comments regarding your stay here in Sault Ste. Marie. We always appreciate the feedback that helps us strive for perfection in all that we do. More 

hastings highlands
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 28, 2015

Stayed at this motel because of other reviews but were disappointed. The motel has been renovated which was nice but our room could have been cleaner. Areas between furniture had not been vacuumed and there were popcorn kernels from previous guests. Although dog friendly there wasn't very much grass for our dogs to use, and other guests don't seem to... More 

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Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to our survey. We appreciate your comments regarding your stay with us and will certainly share these comments with the team. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed April 28, 2015 via mobile

Clean, and comfortable rooms at a fair price! But what really makes this hotel five stars is the front desk staff! Marilyn was helpful, understanding and seriously made us almost forget a bad experience at another hotel. Sometimes being treated with a smile and genuine helpful demeanour is priceless. Thank you again Marilyn! You've restored our faith in good, kind... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

I am writing in response to your wonderful compliments regarding your stay with us. It was truly a pleasure taking care of all your needs. I will be sure to share your comments with the team! Thanks for sharing. Hope some day we will see you again at our Comfort Inn in Sault Ste. Marie! More 

1 review
5 of 5 stars Reviewed April 1, 2015

I am writing with regard to my recent stay at the Comfort Inn, Sault Ste. Marie. I cannot commend the staff there highly enough! They all went over and above expectation. From Monica the evening of my check in, answering my frantic call for direction with calm, concise information. Linda in the morning solving the problem of my not being... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Wow, what a wonderful praise for our staff! We would love for you to come back and stay with us just to "hang out". It would be fun! Glad we were able to take care of you. We're always here to help our guests in need. More 

Red Rock, Ontario, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 8, 2015

We needed a dog friendly hotel as we were travelling with one dog and picking up another dog in Wiarton and back home to Red Rock On. Depending on the winter weather we weren't sure how far we were going to travel each day. We got a pet friendly room with a large sliding door on the main floor. It... More 

Was this review helpful? Yes 1
Marilyn R, General Manager at Comfort Inn, responded to this review

We are thrilled to hear you enjoyed your stay! And we were thrilled that you shared your new puppy with us! Thanks for staying. Hope to see you and your little "family" back again. We would love to see those cute little puppies once more. More 

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