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Comfort Inn

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333 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z8, Canada
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Comfort Inn
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61 reviews from our community

Traveler rating
    23
    20
    8
    8
    2
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11
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15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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hastings highlands
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this motel because of other reviews but were disappointed. The motel has been renovated which was nice but our room could have been cleaner. Areas between furniture had not been vacuumed and there were popcorn kernels from previous guests. Although dog friendly there wasn't very much grass for our dogs to use, and other guests don't seem to... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to respond to our survey. We appreciate your comments regarding your stay with us and will certainly share these comments with the team. More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Clean, and comfortable rooms at a fair price! But what really makes this hotel five stars is the front desk staff! Marilyn was helpful, understanding and seriously made us almost forget a bad experience at another hotel. Sometimes being treated with a smile and genuine helpful demeanour is priceless. Thank you again Marilyn! You've restored our faith in good, kind... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

I am writing in response to your wonderful compliments regarding your stay with us. It was truly a pleasure taking care of all your needs. I will be sure to share your comments with the team! Thanks for sharing. Hope some day we will see you again at our Comfort Inn in Sault Ste. Marie! More 

1 review
5 of 5 stars Reviewed April 1, 2015

I am writing with regard to my recent stay at the Comfort Inn, Sault Ste. Marie. I cannot commend the staff there highly enough! They all went over and above expectation. From Monica the evening of my check in, answering my frantic call for direction with calm, concise information. Linda in the morning solving the problem of my not being... More 

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Marilyn R, General Manager at Comfort Inn, responded to this review

Wow, what a wonderful praise for our staff! We would love for you to come back and stay with us just to "hang out". It would be fun! Glad we were able to take care of you. We're always here to help our guests in need. More 

Red Rock, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2015

We needed a dog friendly hotel as we were travelling with one dog and picking up another dog in Wiarton and back home to Red Rock On. Depending on the winter weather we weren't sure how far we were going to travel each day. We got a pet friendly room with a large sliding door on the main floor. It... More 

Was this review helpful? Yes 1
Marilyn R, General Manager at Comfort Inn, responded to this review

We are thrilled to hear you enjoyed your stay! And we were thrilled that you shared your new puppy with us! Thanks for staying. Hope to see you and your little "family" back again. We would love to see those cute little puppies once more. More 

North Bay, Canada
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

Hotel was very clean Hostess for the breakfast was amazing parking for there lot a little tight for large vehicles eg. buses and trucks but plenty of room in mall lot a few feet behind hotel back side of hotel best if you want a very quite sleep all the staff great

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Marilyn R, General Manager at Comfort Inn, responded to this review

Our whole team here at our Comfort Inn in Sault Ste. Marie wish to thank you so much for your wonderful compliments of our hotel and we're so happy you enjoyed your stay with us. Thank you! More 

Haliburton
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

On my way moving out west this was my first stops. The staff was great and the rooms clean and the beds very comfortable. This was my first solo trip cross country and I felt safe and secure here. I would recommend to anyone and will be back if head that way again

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your lovely comments regarding your stay here at our Comfort Inn in Sault Ste. Marie. We are thrilled to hear that you were comfortable with your stay. When coming our way again, we'd love to see you! Marilyn More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2014

I have stayed at this hotel for 7 weeks over the summer. The staff is superb and they make you feel like you are at home. The rooms are well kept, there are plenty of restaurants within walking distance as well as gas stations, fast food outlets and coffee shops. It is truly at a major hub in the city... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you so much for such lovely comments regarding your stay with us. We are excited to hear such praise. Our staff works very hard to ensure that our guests always leave with a smile on their faces. Hope our paths will cross again some day! More 

Waterloo
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stopped at this hotel by chance on our long road trip and would plan to stay next time we are up that way! The front desk staff are incredible (Christine and Linda), go above and beyond in customer service and genuinely friendly! Thank you for the great restaurant recommendation and the sightseeing stops! We will be back!

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

The team here at the Comfort Inn in Sault Ste. Marie would truly love to thank you so much for your lovely comments regarding your stay. It was a pleasure taking care of you. See you soon! Marilyn More 

Harrison, Nebraska
Top Contributor
113 reviews 113 reviews
15 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 2, 2014

We stopped in this hotel after finding all the other hotels in the area were fully booked. The girl at the counter was very friendly and helpful. I am not used to paying $175 (US) for a room to sleep in, but got a room anyway. Room was clean and bed comfy. A trip to the soda pop machine, resulted... More 

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your lovely comments regarding our hotel. In our peak tourist season, we were delighted that we were able to accommodate you upon your arrival. We are happy you stayed with us. More 

Moose Jaw, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

We didn't have a reservation and thankfully they had a room available when we arrived. The lady at the desk was nice and helped us find a great place to eat which was right across the street! Room was beautiful, beds were comfortable, and breakfast was lovely!!

Was this review helpful? Yes
Marilyn R, General Manager at Comfort Inn, responded to this review

Thank you for your wonderful comments regarding your recent stay with us. Glad you enjoyed it! Always a pleasure to put a smile on our guests' faces! Many thanks for staying with us. Marilyn and staff. More 

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