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Algoma's Water Tower Inn & Suites

Certificate of Excellence
360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
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Algoma's Water Tower Inn & Suites
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Algoma's Water Tower Inn & Suites
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247 reviews from our community

Traveler rating
    143
    59
    34
    9
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Thunder Bay, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

the young man who assisted me when I was checking out of the hotel went above and beyond. In moving my luggage out to the car, the dress I had in a garment bag came off the hanger and fell to the floor somewhere between my room and the lobby. The young man at the front desk had noticed that... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Michael will be so pleased to read your review Marion. He’s a prized and long-time associate here at the Inn and the epitome of our “Exceeding Guest Expectations” culture. More 

Sudbury, Canada
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night while working in the Sault. Room was very nice and clean but a little small. Bathroom was small as well. I'm sure they have bigger rooms though as I seen some suites while walking the halls. Didn't spend too much time at the hotel, pretty much just went there to sleep but staff was nice and... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Hi Mike, glad you had a great sleep, but unfortunate you didn't get the chance to experience the amenities of the Inn....dinner in Casey's Grill.Bar, or the live band in the Water Tower Pub. Or the outdoor whirlpool, which everyone loves. We've had very few comments on the "small" aspect you review, but as you say, we have 176 rooms... More 

Winnipeg, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My travel plans were changed last minute and so I unexpectedly needed a hotel in Sault Ste Marie, ON. I called them and they were able get me a room immidately and got me a great rate. LOADS of parking available and the rooms are great. The best surprise was the restaurant in the lobby - easily the best restaurant... More 

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Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Mathew, thanks for the great comments! Road-warrior to road-warrior, I agree it's a plus to be able to find a great restaurant within the hotel you're visiting. Your profile says you hail from Winnipeg...I hope happenstance will have you visiting us again when you return West. More 

Massey, Ontario
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have five children, all under seven years of age, and we love the Water Tower Inn. Though not exceptional, our room was clean and modern. The public areas are clean and well maintained. The pool, indoor hottub, outdoor hottub and wading pool are great for kids though it would be nice to see the indoor waterfall working as it... More 

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Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

It's great to hear that you and your busy family find your retreat in the Inn. With five kids to feed, I can easily understand your need to be thrifty at mealtime. Kid's meals in Casey's are a good bargain at $7.50. For breakfast, if you go to our Breakfast Club To Go counter, you will find our Breakfast Club... More 

Sault Ste. Marie, Canada
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 9, 2015

You do get a resort for the price of a room. A great bar with entertainment from mid week through the weekend ( patio bar in the spring.summer ). Casey's restaurant always has great food. The pool is big and includes a Jacuzzi inside and one outside. The rooms are very nice great mattresses and pillows. Just so you know... More 

Was this review helpful? Yes 1
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Chris, you rock! So glad you enjoyed your visit and so enthusiastically told us about it. More 

North Bay, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2015

My stay at the Water Tower was a pleasant experience. The staff made me feel welcome and comfortable. The rooms and Inn are very clean and have all the amenities I need when I travel to Sault Ste. Marie.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Tim, our staff see our guests as part of their family as well as part of our own Inn family. I'm glad you felt the warmth and hospitality as you were welcomed into our home. Thank you for your comments and we look forward to your return. More 

Northwestern Ontario
Top Contributor
160 reviews 160 reviews
18 hotel reviews
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed March 28, 2015

We love this hotel!the rooms are always clean, modern, comfortable and the staff are super friendly.the restaurant is also a major plus as the food is delicious and prices are reasonable. We never even think of staying anywhere else!

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

...and we would never want you to stay anywhere else! Thank you for your kudos and your loyalty. We look forward to seeing you again soon. More 

Central Ontario
Top Contributor
75 reviews 75 reviews
23 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed March 26, 2015

Stayed here for some meetings. I have nothing to complain about...good value, clean, comfortable rooms including bed and pillows - and if you want a different softness of pillow you just ask. I didn't use the pool and health facilities but seemed like a nice, although not overly large pool, plus they had an outdoor hot tub with a waterfall... More 

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Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

According to your profile, you are a very well-traveled individual who is careful to give out perfect reviews. So, it is with great gratitude that I thank you for the very detailed and complimentary review you have given Algoma's Water Tower Inn & Suites. I know you didn't have an opportunity to try out our outdoor whirlpool, and seemed a... More 

Sault Ste. Marie, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

You know that a Hotel/motel is great when you for a reservation and they recognize your voice, when some of the staff has been there for ever, when the staff makes you feel like a friend or part of a family. The prices as very reasonable and very The rooms are comfortable and clean. It is so handy to have... More 

Review collected in partnership with this hotel

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Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Lynn, with 30 years of loyalty, you are certainly part of our family. Thank you for taking the time to write such a lovely review. More 

2 reviews
2 of 5 stars Reviewed March 26, 2015

I booked two conjoining rooms for my partner, myself and our 5 kids. I chose this hotel primarily for the pool, as we were on a long road trip and the kids needed a good place to burn off energy. If I was reviewing the pool itself, I would give it 5 stars! But the staff was rude, to us... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Katie, thank you for sharing your thoughts with us and with the Tripadvisor community. You booked and stayed in two of our Run of the Inn rooms which feature two full-sized beds. I have reviewed our website and online listings to make sure that there is no accidental reference to "Queen beds" for this room type, and I have not... More 

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Amenities