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Algoma's Water Tower Inn & Suites

Certificate of Excellence
360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
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Algoma's Water Tower Inn & Suites
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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    (41)
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clearwater
1 review
3 of 5 stars Reviewed 1 week ago

The place was okay.. Beds were tall, but room was not sized well. no place to sit other than the bed. had to walk sideways around beds to get into bathroom. The room would better sold as a single bed.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Very sorry to hear you found your room not to your liking. The room you stayed in was a double room described as having 2 full-size beds. All the rooms of this type have an armchair, plus 2 side chairs with a table suitable for dining/working. We offer many rooms and suites with a large array of configurations. More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed two nights at this hotel for a wedding. The room was nice; nothing fancy. The beds were comfortable; albeit a little squeaky. The TV could have been a little bigger and more channels would be nice. It's disappointing to know that after paying $115/night, there was no complementary breakfast. Instead, if you want breakfast you have to spend... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Glad to hear you appreciated the character of the Inn, and overall enjoyed your visit. We do have room packages that include breakfast, plus a value-packed takeaway breakfast. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to my employment I spend just over 100 days per year in hotels, which at times leaves me feeling a little jaded especially when it comes to hotels, meals, amenities... Not at the Water Tower!😎 I must say that I thoroughly enjoy the outdoor patio areas as the grounds are extremely well kept and tastefully decorated with beautiful trees,... More 

Was this review helpful? Yes 1
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thanks Brian, we couldn't have said it better ourselves. Will definitely pass this along to our dedicated staff! More 

Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. The front desk staff is friendly and helpful. Check-in was hassle-free. There is a Casey's restaurant attached to the hotel which is convenient, and there is a Starbucks coffee bar in Casey's- service is excellent all-around, and Elizabeth is fantastic! We highly recommend this establishment.

Was this review helpful? Yes 1
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Will certainly pass your review on to Elizabeth at our Starbuck's counter....she's a great gal. Thank you for taking time to review the Inn and point out how conveniently accessible everything is for our guests, from good food in 2 restaurants, live music and 16 beers on tap in our pub. Club Cabana with 4 pools and whirlpools, including the... More 

Glenview, Illinois
Level Contributor
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I could not have been more pleased. We came up to SSM Primarily to cycle. When I made reservations a month earlier, they said Donna, the GM of the Inn would fill us in on the trails to take. When we checked in, without asking, they said she would meet us in the morning at Casey's the... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

We have a soft spot for cyclists here at the Inn. We have rental bicycles and indoor locked storage for your bike and gear. We can also show you some great cycling routes in and around Sault Ste. Marie. The Inn's proprietor, JJ Hilsinger, has cycled Cairo to Capetown, and Istanbal to Bejiing, so he's happy to talk saddle sores... More 

Greenville, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Inn is a welcome site after a long day of traveling on the road. The facility is always spotless. The rooms are lovely. Their restaurant has good food AM & PM. The bar often has live music and a nice crowd. The indoor and outdoor pool/spa area is wonderful for kids of all ages. And most important to us,... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

What a nice review....thank you. The Water Tower Pub offers live music every Wednesday through Saturday. The Inn has been operated by the Hilsinger family for over 40 years. We've worked hard to get it right, our staff are wonderful, and reviews like yours make us all so proud. More 

Sudbury, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A great stay at a really nice place. The staff here are well trained and create a nice hotel/lodge experience. For the very reasonable price you get a great hotel, a really nice pool and spa area and a good restaurant and pub! Basically "the whole package".......plus they have some great packages that I have used on a couples get... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you Chris, always nice to have you at the Inn. And you're right...we have everything you need under one roof. We often use the slogan "A resort for the price of a room", because we have 2 fine restaurants, live entertainment, awesome breakfasts, and Club Cabana which you mention, with the Sault's only all-season outdoor whirlpool. The landscaped courtyards... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found everyone we encountered at the Water Tower Inn helpful and cheerful. It was a great experience after a long hot day's driving. Good room and a shower cap was available for the asking. Loved the good coffee available in the room. The car dealership nextdoor is not the most attractive view but the Canada Day fireworks from the... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

So glad you enjoyed your stay and our attentive staff. Regrets about the "car dealership" Sometimes you can't pick your neighbours. The business has been abandoned for some time, and the grounds not kept up. This needs to be dealt with, something we are looking into. Fortunately, views from other perspectives are great, as are the Inn's courtyards, all set... More 

Kanata
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

The room was clean and comfortable with a fan in the bathroom, missing in several of the other hotels we stayed at on this tour. What really impressed me was Mary Lynn in the restaurant for breakfast. We passed through the Sault one morning and a week later we were coming back through. On the second day, I ordered breakfast... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thanks Doug from Kanata. Glad you returned to the Inn, and will certainly let Mary Lynn know she made an impression. Our staff are terrific...all our guests say so. Our mantra is "Exceed Expectations". More 

Hamilton, Canada
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed here for long (2 week) stays the past two years for work. This place is great! It's got everything you need in one spot. The bed's amazingly comfortable, staff are all really friendly. Food at the pub is delicious, and Casey's is excellent as well. Join the presidents club - definitely worth it. I received a $150... More 

Was this review helpful? Yes
Jamie H, Manager at Algoma's Water Tower Inn & Suites, responded to this review

Dave, how great of you to write us such a glowing review. And great to have you as part of our family at the Inn. More 

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