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Algoma's Water Tower Inn & Suites

3.0 of 5 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Algoma's Water Tower Inn & Suites
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Algoma's Water Tower Inn & Suites
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237 reviews from our community

Traveler rating
    138
    55
    34
    8
    2
See reviews for
67
64
16
57
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (237)
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    (31)
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    (91)
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    (76)
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    (39)
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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

I was pleasantly surprised by this "older" property. We brought our two children to stay there during a hockey tournament. The hotel has a "Casey's" restaurant attached to it, as well as a great pub, which makes it easy to eat out without having to leave the hotel. Awesome pool and outdoor hot tub which was open during the winter!... More 

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Renee, we love to "pleasantly surprise" our guests, and we're glad your family had that experience...it seems both the adults and the kids were happily entertained. On your next visit, I would suggest that you try one of our Resort Queen Rooms or one of our Family Suites - these rooms will give your family the space you desire and... More 

Ottawa, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is the second February in a row when we stayed at the Water Tower Inn. We really enjoy the friendly staff and the fact there is live music in the Inn's pub Wednesdays to Saturdays. There is a good selection of draught beer and we found some vegetarian options on the menu too. We loved using the out door... More 

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

William, I'm thrilled that you were able to so thoroughly enjoy all of the Inn's amenities. It sounds like you had a great get-away, and we look forward to your next February visit! More 

Senior Contributor
27 reviews 27 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The room was clean but the bathroom is not a two person bath rm. you better plan your morning routine if sharing a room with anyone but yourself. It was just my husband and I, we usually ask for a king bed but being there for a funeral we wanted to be with other family members and we got the... More 

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Thank you for you candid review. Firstly, I wish to extend my sincere condolences to you and your family. I'm glad that you and your husband were able to relax a bit and enjoy many of the Inn's amenities such as the outdoor whirlpool. It seems you stayed in one of our Run-of-the-Inn rooms, which provide two double beds, a... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel has a good restaurant, bar, pool, and clean nice rooms. Staff are friendly and helpful. Good location and plenty of parking. Room furniture is good and clean, as well as functional. Decor is a bit dated but in good condition. Checkin and checkout were quick and easy.

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Our staff always aim to provide the best customer service possible, and I'm glad you found it to be "helpful and friendly". As you mention, having the Water Tower Pub, Casey's Grill.Bar and Club Cabana Aqua Spa (our pool area) all under one roof, make for a comfortable and convenient stay. Glad you could enjoy so much of our Inn... More 

Sudbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great local hotel with beautiful renovations. Friendly, helpful front desk staff, great restaurant, a pub to watch the game or live entertainment. Awesome hot tubs-indoor and out and swimming pool with water fall. 5th Floor is great for business travel. Quiet, extremely clean. Comfortable King size bed with duvet. Great reward system for frequent travelers. Shuttle to... More 

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Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Tina, thank you so much for your great comments. The Inn endeavours to ensure seemless guest experiences regardless of whether our guests our travelling with family, on business or a little of both. I'm glad that we can be your haven when you are away from your home. See you soon! More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Has Starbucks, a little gym and a pool - clean and friendly! What more could you ask for! There were 2 New Year's Eve parties going on downstairs and we didn't hear a thing... We really enjoyed our stay :)

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Your "smiley face" icon says it all. Very glad you enjoyed your stay and we look forward to your return! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel picked us up at the airport, warm cider when we arrived, Our room had a massive king size bed. The bar had a great local band playing, the skiing was excellent and close. The staff was very helpful in organizing our weekend skiing and warm and friendly during dinner, which over the weekend was excellent

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Hi Daniel. It certainly is a Winter Wonderland up here in the Sault, and I'm glad our little extras made it especially wonderful for you. Sunny skies and regular flurries mean the ski conditions are still great...hope you'll be able to return for another trip this winter. More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed January 12, 2015

Sorry I did not like it, I was there for 2 nights. The staff is cold, not welcoming at all. I am south asian by ethnicity and I could sense the hostility and racism. When we were leaving, there was no smily goodbye at the reception. Not satisfied by the service at all. I feel as if I threw my... More 

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Hello. The Inn's staff and management have read your review and are deeply confused by your claims. Our staff and the service they provide is regularly praised by our guests. We employ many team members from different ethnicities, and our Employee of the Year (chosen just last week) is of Asian descent. We regret that you felt anything but welcome... More 

Sudbury, Ontario, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 11, 2015

The hotel amenities were great, free parking, great restaurant on site, pool is lots of fun for the kids and it has an outdoor hot tub which is cool. Front desk clerk was very nice and the price for the room was great. It did miss the mark on some core issues though: shower was lukewarm in the morning and... More 

Was this review helpful? Yes
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Patrick, so glad you enjoyed the Inn's amenities and service, and that you felt you got good value for your hard-earned money. The maintenance issues you mention are of concern and I thank you for bringing them up. In five years of monitoring guest comments, this is the first time I have ever heard a complaint about lukewarm water. We've... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2015

I've stayed at the Inn for Four nights so far and I'm very pleased at the amenities, staff and of course the rooms that are offered. The rooms have a cleanliness level comparable to some of the country's finest establishments and the service levels are bar none - the best! I've stayed at many hotels, motels and B&B's throughout the... More 

Was this review helpful? Yes 1
Jamie H, Marketing Manager at Algoma's Water Tower Inn & Suites, responded to this review

Brian, your time on the road and travel experience makes your comments all the more touching. We're so pleased that we could exceed your expectations and we look forward to your next trip. I'll make sure that Tracy and Mike at Reception see your gracious words. More 

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Additional Information about Algoma's Water Tower Inn & Suites

Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
Location: Canada > Ontario > Sault Ste. Marie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Algoma's Water Tower Inn & Suites 3*
Number of rooms: 176
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Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algomas Water Hotel
Hotel Algomas Water
Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario
Hotel Style:
#3 Romantic Hotel in Sault Ste. Marie
#4 Business Hotel in Sault Ste. Marie
#6 Family Hotel in Sault Ste. Marie

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