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Fairfield Inn & Suites Sault Ste. Marie

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633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada
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Fairfield Inn & Suites Sault Ste. Marie
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207 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sister Bay, Wisconsin
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Very well maintained Fairfield Inn. Convenient to restaurants. Clean, nice breakfast. Friendly staff. Check in and out was seamless. Very comfortable bedding, and a nice size bathroom and shower area. Quality soap, shampoo, etcetera. We frequent Fairfields, because the quality, and price is always favorable.

Was this review helpful? Yes
Oakville
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Found my room extremely clean and quite and meeting our expectations. The lobby and dining area inviting with facilities up to date. Have recommended this hotel to family and friends and will defiantly stay here again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear 567brucea; Thank you for the lovely review of your recent stay with us. It's always great to hear when we have met our guests’ expectations on their first visit. We greatly appreciate the recommendations and look forward to seeing you and your familiy again soon on your next visit to Sault Ste. Marie More 

Petaluma, California
Level Contributor
349 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We negotiated a senior rate during our stay and it was good value. It is on the outskirts of town, though there is not much happening in downtown Sault Ste. Marie - other than the boardwalk - so not a priority finding a place on the waterfront. They should change their signage when coming in on 17 West - it... More 

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Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear pfefmeister; Thank you for taking the time to post a review of your recent stay at the Fairfield Inn & Suites. I can see how the signage would be unhelpful to someone who is not familiar with the city; I will pass this along to the General Manager to see if there is anything we can do to update... More 

Toronto, Ontario
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent hotel..the best breakfast we have had in a Marriott to date(us and Canada travel)good value for cost and very supportive of needs of seniors. Staff very friendly and helpful in selecting a restaurant for dinner.

Review collected in partnership with this hotel

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Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear janerV2260YC; Thank you for the wonderful review of your stay with us. It's a great compliment to hear that you have found our breakfast to be the best you have experienced in a Marriott property in both the U.S. and Canada!!!! We look forward to seeing you again on your next visit to Sault Ste. Marie. More 

Toronto, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

The only negative aspect to this building is that the rooms are not well lit and there is very little sunshine getting through to the living room/ desk area in the business suites. To increase room temperature to more than about 22 degrees, you have to get the caretaker, or one of the desk staff to change it for you,... More 

Review collected in partnership with this hotel

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Melissa P, General Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear valued guest, thank you for sharing your review. We appreciate all of our guests feedback. In regards to not enough sunlight in your guestroom, i do apologize and assure you that we do have some suites on the 1st and 3rd floors that have plenty of natural light. I also would like to apologize that the room did not... More 

Ajax, On
Level Contributor
3 reviews
3 of 5 stars Reviewed 3 weeks ago

Good, basic business hotel. Beds comfortable, rooms clean. Breakfast covers all the needs. Staff usually very helpful. Stay once a year when I visit SSM on business. A/C was too forceful this time - not sure what was wrong. Turned it down and got too warm.. Do need to revise their cleaning products. I have an allergic reaction every time... More 

Review collected in partnership with this hotel

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Melissa P, General Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Valued Guest, thank you for taking the time to post your most recent experience with us. We appreciate all guest feedback. I would like to take this opportunity to thank you for your continued loyalty over the years and we hope you will stay with us again next year. I would like to apologize that the a/c unit was... More 

Green Bay, Wisconsin
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed May 25, 2015

We enjoyed our one night stay here. The girl who checked us in in the evening of May 22, was VERY polite at check in. The rooms were clean and updated, and the breakfast in the morning had a nice variety. During my reservation, I requested extra pillows, which typically never gets honored in most hotels, but this hotel had... More 

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Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear travel12mb; Thank you for the wonderful review of your recent stay with us. During our front desk's pre-arrival planning they do their best to ensure that all guest requests are met prior to checking in. If our guests are going to take the time to make specific requests before arriving at the hotel, we should also be taking the... More 

NORTH BAY
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 17, 2015

We were greeted by a friendly staff, a quick check in a clean and well appointed room and the breakfast was just what we were looking for. Ideal location close to shopping and a large variety of restaurants

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Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear famtimeOntario; Thank you for choosing the Fairfield Inn & Suites while in Sault Ste. Marie for your recent business trip. I'm glad to hear that you enjoyed the hotel and took the time to post a review. We look forward to seeing you again soon! More 

Garson ON
Level Contributor
42 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 12, 2015

When checking in on Wednesday as I was alone and there was a man standing behind me I really appreciated that the person checking me in did not state my room number. Thank You so much for that. I was visiting family and was able to let my Grandkids go swimming on Thursday. I love staying at this Fairfield Inn.... More 

Was this review helpful? Yes
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Gina H; Thank you for taking the time to post a reivew of your recent stay with us. With so many different reasons for traveling we do our best to ensure that the hotel portion of your trip is as stress free as possible. Part of that is making sure our guests feel safe! We hope to see you... More 

Aurora, Canada
Level Contributor
159 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed May 10, 2015

I have also stayed here many times as it is my choice of hotels in the Sault. Always friendly staff and great breakfast. Walking distance to many restaurants and stores around. Very clean and comfortable rooms.

Was this review helpful? Yes
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Yesforscotland; Thank you for posting another review of our hotel on TripAdvisor. It's always great to hear that the Fairfield Inn & Suites is your hotel of choice while in Sault Ste. Marie. We look forward to seeing you again soon. More 

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