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Fairfield Inn & Suites Sault Ste. Marie

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633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada
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1 room 1 guest
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Fairfield Inn & Suites Sault Ste. Marie
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225 Reviews from our TripAdvisor Community

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Traveler rating
    125
    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Niagara Falls, Canada
Level Contributor
119 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I Loved it, I st Look. Friendly Staff. Great Price. Gorgeous Lobby. Modern furnishings. Wow the bathroom. Comfy Bed, pillows, choice of 4 spots .. Great breakfast.. fresh fruit too... I'm thinking this one had a nice pool too.

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Niagara Falls, Canada
Level Contributor
209 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Looks like newer hotel, very comfortable and clean. About 1/2 mile from hospital if visiting there. Lots of restaurants close by, Boston Pizza next door, but would recommend Giovanni's short walk away. Hot tub nice and warm and pool a little on smaller side, but good enough to cool off. Breakfast area has lots of choices, hot or cold. Something... More 

Was this review helpful? Yes 1
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear jcook7; Thank you for the wonderful review of your recent stay with us. We have been here for 5 years now, and our staff does a great job at keeping the hotel looking like it did the day we opened. I would have to agree with you that Giovanni's is an excellent restaurant option within walking distance of the... More 

Burlington, Ontario, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Needed a place to stay for the night while driving home from northern Ontario. Made reservations on the road, sight-unseen and was not disappointed with this hotel. It was clean and tidy right from the front desk to our room. The room decor and finish was not aged and still felt pretty new. A/C unit was not noisy like some... More 

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Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear BriadZ; Thank you for choosing the Fairfield Inn & Suites for stop in Sault Ste. Marie. It's great to hear that you were not disappointed with your sight/unseen booking at our hotel. As we do not have a restaurant on site, one of the great things about our location is the number of excellent restaurants that are within walking... More 

Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This is a great hotel. Very friendly staff, comfortable rooms and a great location. There are plenty of good restaurants in the area and it's only a quick drive downtown. My big complaint is that they still have not addressed the Wi-Fi issue in certain rooms. Even with the enhanced it is still frustratingly nonexistent. Very bothersome for business.

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Melissa P, General Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Valued Guest, I would like to take this opportunity to thank you for sharing your review. I was pleased to hear that you enjoy staying with us while in Sault Ste. Marie and would like to thank you for your loyalty. I would also like to sincerely apologize for the issues you incurred with our internet and I do... More 

Markham, Canada
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The place is clean, the rooms are pretty much as shown on the Web. The swimming pool was a let down. It is too small to accommodate multiple swimmers. The hotel is close to plenty of restaurants. If you like really early morning coffee, you will have to go to Time. They left one packet of coffee and one decaf.... More 

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Melissa P, General Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Valued Guest, Thank you for sharing your thoughts on your most recent stay with us. We are pleased to hear that you noticed how clean our hotel is and we have shared this with our room attendants. I would like to apologize for our front desk staff at this time, for not informing you that we do offer complimentary... More 

North Bay, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We only stayed one night but it was great and I would definitely stay again. The rooms are spacious, the beds very comfortable and the hotel is very clean and bright. We also enjoyed the breakfast, which was constantly being filled by the very efficient staff member working there. My only complaint is the coffee maker in the bathroom. There's... More 

Was this review helpful? Yes
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear kellisaway; Thank you for posting a review of your stay at the Fairfield Inn & Suites. I will be sure to pass along your compliments to our breakfast staff. It can get pretty busy in the breakfast area in the morning, and they do a great job of keeping everything stocked and clean for each of the guests to... More 

Washington DC, District of Columbia
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Should have realized something was off when the front desk woman was so chatty during check in for the two rooms we had booked. Could not understand why she was making the check in process take so long even though there was a line behind us. Kept on asking questions such as why we were there, what we were planning... More 

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Melissa P, General Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review

Dear Valued Guest, thank you for taking the time to share your review. I would like to sincerely apologize for the issues incurred during your stay. In regards to the billing I would like to reassure you that the extra charge has been taken off and that the front desk associates have been retrained with the proper procedures when dealing... More 

Lakewood, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 28, 2015

Good clean, decent hotel for a good price. Front desk service consistently very helpful, and reminded me about 10% discounts at several local restaurants. Pool was very small, but well-maintained and clean. Promised "continental breakfast", wasn't too excited about that, but food was pretty good, very generous, and included scrambled eggs and sausage.

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USA
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 25, 2015

This is a relatively new hotel on the north side of Sault Ste. Marie. Located on the TransCanada Hwy (Route 17), it is in the middle of the city's most recent suburban development. There are many restaurants and stores closeby. At check-in, the desk clerk mentioned that we could upgrade from a standard room to a suite for a modest... More 

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Ottawa, Ontario, Canada
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 24, 2015

All around a great place to stay. New and fresh, comfy bed, quiet, nice breakfast selection. Great hot tub though pool is small. Only things that would improve are more special diet / allergy breakfast options and a quieter a/c unit.

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