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Northlander Motel

243 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z2 , Canada
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Northlander Motel
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Ranked #15 of 23 Hotels in Sault Ste. Marie
A recent review
4 of 5 stars Reviewed May 27, 2015
Michael H Thunder Bay, Canada
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20 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Thunder Bay, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

I have stayed at the Northlander on numerous occasions. The staff is friendly and accommodating and the room was comfortable and clean. You can tell they have done some fixing up of the rooms over the past year. I will definitely continue staying here on my trips to the Sault.

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Front_Desk_Clerk243, Manager at Northlander Motel, responded to this review

Our family run motel has proudly been serving our guest since 1972. Our friendly staff are helpful and do what they can to make your stay as comfortable as possible. We've been busy freshening up our rooms and now offer hair dryers and extra pillows. Stop in next time you're in Sault Ste. Marie and see what we've been up... More 

Sault Ste. Marie, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 27, 2015

I am a frequent traveller due to the many different activities I participate in such as public speaking activities as an educator all over the United States and Europe. I have stayed at many different places among my travels through out the United Sates and Europe and this motel is one that is most inviting to customers. The staff is... More 

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Front_Desk_Clerk243, Manager at Northlander Motel, responded to this review

Thank you for your kind words. We are glad that you enjoy your stay with us. We like to think of our motel as your home away from home and our friendly staff are here to help you. Yours sincerely, Peggy More 

Winnipeg, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 17, 2015

I am writing this review because the Manager couldn't be bother to speak with me. Over the past three years I have spent over ten weeks at this motel and have found it to be accommodating, clean, friendly, and affordable. I checked in this evening, asked for and received the room I always stay in, and was charged an extra... More 

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Front_Desk_Clerk243, Front Desk Clerk at Northlander Motel, responded to this review

Dear JFC-TLC, We are sorry that you were disappointed with your stay. As a business we strive to meet or even exceed the expectations of our customers and are sorry to hear that we did not accomplish the same with you. But to expect two queen size beds in a non-smoking room in Sault Ste. Marie during the Victorian weekend... More 

Sault Ste. Marie, Canada
1 review
5 of 5 stars Reviewed April 6, 2015

I have been staying at the Northlander for a few months now. I have really enjoyed my stay. It is nice and quiet. The staff is friendly, private, and discreet. The owner has been very helpful in making sure that I knew locations of any business or service that I may need. The rate has been quite reasonable. I would... More 

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Front_Desk_Clerk243, Front Office Manager at Northlander Motel, responded to this review

Thank you so very much for your review of our motel. We are a family run business for over 40 years and take tremendous pride and satisfaction in serving our guests and their needs. Whether it's for one night or an extended stay we strive to make your stay with us comfortable and affordable. Friendly and helpful service is what... More 

Barrie, Canada
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 4, 2014

When we first entered the room, we were excited about its large size and the fresh paint. As it turned out the room was very clean and well maintained but the bathroom fixtures are very old. The toilet needed 2 flushes each time and the shower continually flashed hot and cold. The hotel is centrally located and easy to get... More 

Was this review helpful? Yes 1
Front_Desk_Clerk243, Front Desk Clerk at Northlander Motel, responded to this review

Thank you Warren for your review of the Northlander Motel. We were happy to hear that you enjoyed the size and cleanliness of the room you stayed in. We are fortunate enough to have staff that put a great effort into cleaning and maintaining our rooms. We were sorry to hear about the troubles that you had with the room... More 

Espanola, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 29, 2014

From early fall to late spring, I stay there a minimum of 8 days per month. I have had little issues but nothing that would make me want to go to another place. The staff is courteous, its private, secluded and far enough off the road that you don't hear each passing car. This price is very competitive and overall... More 

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Front_Desk_Clerk243, Front Desk at Northlander Motel, responded to this review

Thank you so much for your review Paul. We appreciate all feedback as it is nice to know when we're doing well, and like you said, knowing when someone is dissatisfied allows us the opportunity to address the issue. We pride ourselves on being a clean and affordable motel, tucked back from the highway. We are very happy to continually... More 

Moscow, Ontario
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed September 18, 2013 via mobile

It seems that every September I'm in the Soo for a night, so I stay here. Why? Because it's clean and inexpensive, that's why. Location is great, eats are walking distance, pick your poison. Did I mention it was clean? And that the price is right? Yeah, I'll be back again next year. :-)

Was this review helpful? Yes 2
Ron W, General Manager at Northlander Motel, responded to this review

Thank-you for your review! At the Northlander Motel, we pride ourselves on our quality rooms and fair prices. We are not a fancy hotel, but we offer clean rooms, good beds and hot showers at affordable rates. We are one of the few small, family-owned and operated motels that offer a microwave, fridge and coffee maker in each room, as... More 

Oangeville, ON
2 reviews
2 of 5 stars Reviewed September 5, 2012

Decided on this motel based on previous reviews and the fact that there was a room with 3 double beds - no need for the sometimes dicey "fold up cot". 2 were great but the one nearest the door was overly soft & saggy. One bed was in a separate room which could be a plus but the ancient window... More 

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Ron W, General Manager at Northlander Motel, responded to this review

Thank you so much for staying at our motel. We are very grateful for all customer feedback. The issues that you had with Room 16, such as the comfort of the one bed, and the loudness of the fan and air conditioning unit, are currently being addressed so that we can better accomodate the needs of our guests in the... More 

US
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 8, 2012

My wife and I recently stayed a night at the Northlander on our motorcycle circle tour of Lake Superior. Nothing special from the outside and the parking lot could use a bit of a re-pave. The inside of the room was average for this type of motel and was clean overall. Bed and pillows were ok. We stayed in room... More 

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Ron W, Manager at Northlander Motel, responded to this review

Thank you for staying at our motel and providing us with a review. Since your stay we have addressed the issue 0f wireless Internet coverage. We now have 100% wireless coverage throughout the entire motel. As a safeguard to ensure Internet access we also offer hard wired Internet and provide the cables necessary to connect. We understand that Internet access... More 

Hamilton, Canada
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed April 24, 2012

Found this motel great staff is friendly accommodation is tops, close to all shops and eateries. Good value for your money

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