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Quality Inn Sarnia

#1 of 15 Hotels in Sarnia
Certificate of Excellence
3.0 of 5
Hotel website
751 Christina Street N, Sarnia, Ontario N7V 1X5, Canada (Formerly Village Inn)
Quality Inn Sarnia
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Ranked #1 of 15 Hotels in Sarnia
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Paul H Whitby, Canada
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71 Reviews from our TripAdvisor Community

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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitby, Canada
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff at this hotel are AWESOME. They know the real meaning of customer service and their actions show it. We arrived early from the Oshawa area to play in the Ontario Cup Soccer Tournament, and a majority of our rooms (15) were ready to go by 1pm. Thank you Amy, and Jamie at the front desk for making this... More 

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Toronto, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went with the Quality Inn based on other reviews and sure enough, it was fantastic! The room was spacious and clean, the hot buffet breakfast was wonderful and the location was perfect - it's located right off the highway exit and 5 minutes away from Canatara Park and the Blue Water Bridge...and all of that for such a reasonable... More 

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AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you for the wonderful feedback. I will be sure to pass your comments onto the staff. I am glad to hear that your previous stay exceeded your expectations. We were all very excited when the Christina Street off ramp was installed. It makes locating our hotel much more convenient for our guests. We are continually making changes to our... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We have stayed here 3 times in the last year when we have come to Sarnia. Always awesome service. Restaurant is really good on site, walking distance to the waterfront and other restaurants for dinner, park for the kids a 2 minute walk away. Will always stay here when in Sarnia

Was this review helpful? Yes
AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you Paula for providing us with such positive feedback. Our staff at the Quality Inn work very hard to ensure a positive experience for each guest. I am glad to hear that you and your family were able to enjoy the amenities at Canatara Park. Steps away from our hotel, Canatara Park offers visitors sandy beaches, a petting zoo,... More 

Kitchener, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 5, 2015

We stayed at the Quality Inn at the suggestion of a friend. We had a late 11:00 check in and staff was very quick and friendly. We discovered our room only had a queen be as we had booked a king bed. No problem, staff corrected this oversight quickly. the room was very spacious, clean and well appointed. The bed... More 

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AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you for taking the time to review our hotel. Your feedback is important to our continued growth and success. I am glad to hear that your room oversight was corrected promptly. In regards to the HVAC system, each guest room has an independent unit and can be controlled through a thermostat. For lighter sleepers, we have additional blankets available... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 28, 2015

I routinely use trip advisor to select where I stay and this location came up as the highest rated in the area for value, cleanliness and courteous staff. I was not disappointedly with my stay in any aspect. I even ate dinner in the hotel restaurant and again was pleasantly surprised. I'm not saying that people who are used to... More 

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AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you Dakota for taking the time to review our property. I am glad to hear that we successfully met your expectations. Our team is very proud of our ranking on Tripadvisor and work very hard to maintain a high level of excellence. Thank you again for your comments. We hope you will stay with us again in the future. More 

1 review
5 of 5 stars Reviewed April 16, 2015

The staff were very very cordial to our requirements and someone (Ann at front desk) went over and beyond to help us. The breakfast restaurant was served with very warm friendly smile in the morning and it resembled like eating in a "Paid breakfast in a calm restaurant" The server was very friendly and nice to both my wife and... More 

Was this review helpful? Yes
AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you Ravi for taking the time to review our hotel. I am very pleased to hear that you enjoyed the complimentary breakfast you received. In May 2013 we re-opened the restaurant and began serving a hot buffet breakfast each morning to our guests. The kitchen staff work very hard to ensure a variety of breakfast options. Recently, we started... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2015

We arrived late, tired, cold and hungry. The lady at the front desk went above and beyond to welcome us and help us find a lare dinner. I have never mett anyone in the hotel business who showed this level of service. Room was clean and comfortable. Would definitely recommend.

Was this review helpful? Yes
AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you for taking the time to review our hotel and provide us with such positive feedback. I will be sure to pass your kind comments onto the staff. As a boutique, full service hotel, our staff take care in ensuring that each guest has a memorable experience. One way we feel this is accomplished is by providing individualized service... More 

Harbor Springs, Michigan
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2015

We stayed here one night on our way to the Toronto airport. The beds were comfortable, the room was adequate--nothing fancy. The bathroom was tiny and the toilet wouldn't flush the TP, but we got in late and were leaving early, so it wasn't worth complaining. There was some sound in the halls which was easily heard, but it didn't... More 

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AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you Ali for providing us with feedback on your recent stay at the Quality Inn. I am sorry to hear that the toilet was not flushing properly in your guest room. Please be assured that we have corrected the problem and I have passed this comment on to the Housekeeping Manager who will conduct further training to ensure this... More 

Van Wert, Ohio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2015

I stayed at the Quality Inn Sarnia for one night for business. I arrived late and left early, but the staff made an impression even in my short time there. Everyone I met was extremely nice and friendly! They are remodeling, which I would assume cannot be easy to work around, but everyone still had smiles on their faces. The... More 

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AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Dear Anne, Thank you for taking the time to review our hotel online. I am pleased to hear that you had an enjoyable experience at the Quality Inn. Renovations are moving along and they will be completed shortly. I am glad that the renovations did not have a negative effect on your stay. Our staff work very hard to ensure... More 

Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

This was the first time in Sarnia. Didn't know this was a resort town. Ann at the front desk was very helpful in getting around. Extremely knowledgeable about the area and points of interest. Hotel was conveniently located near to the places we could see at this time of year. The room was clean and tidy. Our particular room was... More 

Was this review helpful? Yes 2
AmyCN874, General Manager at Quality Inn Sarnia, responded to this review

Thank you for taking a moment and reviewing our hotel. We look forward to hearing from each of our guests. Congratulations on an enjoyable first trip to Sarnia! Ann is very knowledgeable and is a wonderful resource for guests looking for local attractions. I will be sure to pass your comments on to her. I am pleased to hear that... More 

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