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The Harbourfront Inn

2.0 of 5
Hotel website
505 Harbour Road, Sarnia, Ontario N7T 5R8, Canada
The Harbourfront Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 15 Hotels in Sarnia
A recent review
4 of 5 stars reviewed 1 week ago
Eric J Trenton, Canada
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58 Reviews from our TripAdvisor Community

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Traveler rating
    15
    27
    9
    5
    2
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3
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • All months
    (58)
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    (11)
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Trenton, Canada
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent nearly a month as a resident of this hotel and enjoyed my stay very much. As a shift worker on business in the city, the staff accommodated my every schedule change and did their utmost to make my stay enjoyable. Since I travel exclusively by motorcycle in the summer, I always appreciate a hotel that allows me to... More 

Was this review helpful? Yes 1
Flint, Michigan
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 15, 2015 via mobile

Thought we were getting a "water view" which may be true in summer but all we could see were docked freighters and grain silos. Rooms are very dated. Linens & towels had been washed but were stained. Found long strand of hair in bed. We only dealt with one staff member who was very accommodating and friendly (she moved us... More 

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dseller, Manager at The Harbourfront Inn, responded to this review

We sincerely regret that your recent stay with us was not satisfactory. Please know that it is always our intent to ensure 100% guest satisfaction and we are very sorry that we let you down. A discussion about consistent quality control has taken place with housekeeping. As we are located on a working harbour, every winter, for a few months,... More 

Hamilton, Canada
Top Contributor
95 reviews 95 reviews
10 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 14, 2015

I got on their website to check out their site and was interested in a reservation. I sent my reservation a week ago and have yet to receive any response from them. If the email address is incorrect on the website, it has not bounced back to me. I wanted to reserve with them rather than through various hotel/motel reservations... More 

Was this review helpful? Yes 1
dseller, Manager at The Harbourfront Inn, responded to this review

We are also very sorry that we missed you. When making a reservation, directly from our web site, you have instant access to our rates and availability. As long as there is availability, a confirmation number is issued immediately. Our main email address is harbourfrontinn@cogeco.net and if you send an inquiry from our web site it is directed to that... More 

Stayner, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 13, 2015

Went to meet another couple and stayed the night. Great beds!!!!! Clean rooms. We stayed on smoking side because couple we were with smoked. Smell wasn't even bad. Coming from a non smoker. Staff pleasant and helpful. Morning breakfast was vast and yummy. Would definitely come here again.

Was this review helpful? Yes 1
dseller, Manager at The Harbourfront Inn, responded to this review

Thank you for letting us know how pleased you were with your recent stay. It is always so nice to plan a getaway with friends so that everyone can just relax. It was our pleasure to accommodate you and we look forward to your return visit. More 

Kitchener, Canada
Senior Contributor
23 reviews 23 reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 3, 2015

Visiting Sarnia for a Funeral, we checked out the local places to stay for a couple nights. As the Harbourfront still has some rooms in which we could enjoy a cigarette with our morning coffee, as well as good rates and a convenient location, we checked in. I read other TA reviews, here's mine: Water pressure, there was plenty. Room... More 

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dseller, Manager at The Harbourfront Inn, responded to this review

Thank you for submitting such a detailed review. Your opinion on so many features is very important to us, as it will help direct us in our ongoing efforts to provide you and others with a stay that is beyond adequate. Unfortunately, the snow storm that day did create an undesirable situation for all. The best that we could have... More 

Barrie, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 31, 2015

Whenever we return to Sarnia for a visit we stay here. Good value; always a positive experience. Staff friendly and accommodating. Close to the river, border, walking trails and parks, yet enough off the beaten path to be relaxing. I did notice, on our last trip there, that I detected a slight odor of cigarette smoke in our "smoke-free" room... More 

Was this review helpful? Yes
dseller, Manager at The Harbourfront Inn, responded to this review

Thank you for letting us know about your most recent stay. Our location is definitely a unique aspect of the hotel and it is always nice to hear from guests who have enjoyed it over the years. We regret that on this visit, you detected a slight smoke odor in your room. Repeat business, such as yours, is invaluable. Please... More 

London, Ontario, Canada
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 10, 2014 via mobile

We were in Sarnia working for a couple of days, so we stayed here last night. Very clean, and impressive. Nothing fancy, but it was nice. The bed was comfortable, the water was nice and hot, and it was quiet( I'm sure it not a busy time of year for them) I've stayed in lots of places, and the ranks... More 

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dseller, Manager at The Harbourfront Inn, responded to this review

Thank you for submitting a review of our property. Your positive feedback in regards to many of the features of our hotel is sincerely appreciated. Please accept our apology for your exterior door situation. The onset of the cold weather can sometimes cause the sills to heave. We do hope that you will continue to utilize the Harbourfront Inn while... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

We absolutely loved our stay here. The staff were very friend and helpful; the hotel was quiet and clean. We had a very nice view of the water from our spacious room. We would definitely choose to stay here again.

Was this review helpful? Yes
dseller, Manager at The Harbourfront Inn, responded to this review

Many thanks for your favourable review. We are delighted that you enjoyed all aspects of your room and sincerely appreciate your mention of our attentive staff, as well. Your comfort and satisfaction are our priority. By the way, we all agree with you, the water view from the 2nd floor is nicer! We look forward to seeing you again. More 

Harrow, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 11, 2014

Spent two nights at this hotel and had no issues. It is an older property but well maintained, the room and lobby area was clean, everything worked in the room and the staff was friendly. The buffet breakfast was basic (coffee, tea, juice, fruit, bagels, yogurt, cereal) but was more than enough for me.I stayed on the second floor and... More 

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dseller, Manager at The Harbourfront Inn, responded to this review

Thank you for your review of the Harbourfront Inn. Being an independant property, it is very important to us that we provide and maintain a quality product. It pleases us that you were satisfied with what we have to offer and your recommendation of our property, to others, is invaluable. Thank you again! More 

Renfrew, Canada
Top Contributor
98 reviews 98 reviews
72 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed October 8, 2014

This inn with both inside & outside doors is located on the St. Clair river. A basic continental breakfast is provided as are small fridges, flat screen TV, clean room with comfortable beds. Towels are soft but WiFi was moderate. Two restaurants are located next door. All in all a decent place to stay.

Was this review helpful? Yes 2
dseller, Manager at The Harbourfront Inn, responded to this review

So nice to read your comments in regards to your stay with us. We are very pleased that you found everything to your liking and appreciate your taking the time to let us know. We hope that you will come see us again soon. More 

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