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BEST WESTERN PLUS Guildwood Inn

#2 of 15 Hotels in Sarnia
Certificate of Excellence
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1400 Venetian Boulevard, Sarnia, Ontario N7T 7W6, Canada
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BEST WESTERN PLUS Guildwood Inn
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BEST WESTERN PLUS Guildwood Inn
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157 reviews from our community

Traveler rating
    67
    59
    23
    3
    5
See reviews for
33
39
12
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • All months
    (157)
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    (31)
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    (34)
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Peterborough
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Best Western was so comfortable, close to the border, convenient to get into, clean, friendly, and having a restaurant on location, we did not have to drive any further. We were well looked after. We will be back.

Review collected in partnership with Best Western

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Meaford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here on the first and last nights of our 3 week road trip in the US. The Guildwood Inn is not only located very close to the border at Sarnia but also provides excellent accommodation: great value for money; friendly, helpful, professional staff; clean and very comfortable rooms; and a restaurant that provides good food... More 

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Mary-Lynn K, General Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Wow! Thank you for such positive comments! We strive hard to extend this kind of care and service to each and every guest that walks through our doors. We are excited to see you again soon! Thank you Mary-Lynn Kohut/GM More 

London, Canada
1 review
2 of 5 stars Reviewed 1 week ago

We arrived early and they were able to accommodate an early check-in which we were very happy about. Definitely a nice plus. When we arrived at our room we noticed the bathroom was not clean. There was hairs all over it (in the jacuzzi, in the shower, on the top of the toilet). Some of the hairs were dark, short,... More 

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Mary-Lynn K, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you, Adam, for sharing your experience with us. I sincerely apologize for the inconvenience we may have caused you with regards to the unclean bathroom. I am extreemly surprised by this deficiency in our departments. Please feel free to contact me directly, when it is convenient for you, to discuss this further, personally. Thank you Mary-Lynn Kohut/GM More 

Newcastle, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Awesome stay as always. Do a lot of business travelling in Ontario...always look for Best Western first...never disappointed!!! Staff are very friendly, rooms are always clean and breakfast (included) is amazing. Perfect home away from home.

Review collected in partnership with Best Western

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Mary-Lynn K, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

We are so glad that you enjoy Best Western hotels and the Guildwood Inn has fulfilled your expectations when staying with us! We take pride in our "I Care" philosophy. Thank you for your positive feedback and we look forward to seeing again sometime soon. Warmest regards, ML More 

Greenwell Springs, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

The hotel is very nice and clean. Julie at the front desk is always a pleasure to talk to while checking in. The restaurant and lounge are connected to the hotel where you do not have to go outside in the weather to get to it. Nicole at the lounge is always friendly.

Review collected in partnership with Best Western

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Mary-Lynn K, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

We were glad to hear you enjoyed our customer service, Frances. We strive hard to extend the kind of service we, ourselves, would appreciate when we travel. We look forward to seeing you on your next visit to Sarnia. Warmest regards, ML More 

Valencia, United States
2 reviews
4 of 5 stars Reviewed February 18, 2015

I look to Best Western first when booking in a new town, this property needs faster Wi-Fi or next trip I will look elsewhere, the breakfast staff was very pleasant, and was very quick for an ordered hot breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes
Mary-Lynn K, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Thank you, Kevin, for your constructive feedback. We have currently enhanced our Wi-Fi since we have been consistantly busier, with more people in their rooms using several wireless devices. We would love to see you come back and experience all of our new enhancements. Warmest regards, ML More 

edmonton, Canada
1 review
4 of 5 stars Reviewed February 12, 2015

if you are looking for a commftable bed, Best Western Plus is the place to be at. i would really liked if they had an indoor pool, but still its an excellent place to stay. friendly staff. very clean rooms.

Review collected in partnership with Best Western

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denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

I was happy to hear you enjoyed your stay with us! Come back and visit us again soon! More 

Keene, Canada
Contributor
17 reviews 17 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 26, 2014

This was our first visit to this facility and we were totally awed by the reception amd customer relations from the staff. The staff were very helpful with the luggaage, directions to local attractions and accessing the internet. I would gladly recommend this hotel to any one.

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denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

I am glad to hear, Don, that you enjoyed our staff's welcome and reception! I will pass this onto our staff as it is great for them to hear that their efforts are being regognized. Thank you ML More 

Atlanta, Georgia
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 22, 2014

The Best Western in Sarnia met and exceeded all of my expectations. The lobby was bright and inviting. The staff was helpful and friendly. The rooms were clean and comfortable. The hotel has a full-service restaurant which offers an excellent breakfast. (This is not just your typicall lobby breakfast buffet. It is an outstanding made to order breakfast.) The hotel... More 

Was this review helpful? Yes 1
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

Wow! Thank you for your positive response. It was great to hear that we exceeded your expectations in all areas. This is our goal, as a team, to have all of our guests receive this kind of care! Thank you ML More 

London, Canada
Senior Contributor
21 reviews 21 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 7, 2014

I have never stayed at a hotel that offered little extras like makeup remover and shower caps to their guests! It was a great surprise. The room was a bit smaller that we were used to but the room was clean and the addition of a back patio was wonderful. The walls however were very thin and we could hear... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
denaSarnia, Manager at BEST WESTERN PLUS Guildwood Inn, responded to this review

I was glad to hear, Erin, you enjoyed all the little extras we put in our rooms. I travel alot myself and enjoy them when I stay at certain hotels, With regrds to the slamming of the doors, I find that with the automatic door closers, for the guests security, this does happen. I recently added small pads to all... More 

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