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Holiday Inn Sarnia Hotel & Conf Center

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1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
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1 room 1 guest
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Holiday Inn Sarnia Hotel & Conf Center
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260 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

What can I say, one of the worst hotel stays I have had. It started with a awful meal in the hotel bar where our salads were awful with dressing that had gone bad . I will say our waitress did apologize and did not charge us for them so at least she was trying. The hotel hallway carpets are... More 

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Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Dear "Tripadvisor member", Thank you for your feedback and I apologize for your awful stay. I would greatly appreciate the opportunity to speak to you regarding your experience. Please contact me at your convenience at hhiggins@fortisproperties.com or 519-336-4130 ext 660. I look forward to connecting with you. Sincerely, Hilary Higgins Guest Services Manager More 

Troy, MI
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First, understand we were a group of 23, with 17 kids. Not only was our reservation exactly what we needed... They truly acted like they wanted us there. We brought our 12 years old hockey team over for a hockey camp and I can't say enough. Everyone there was extremely accommodating to that many kids, going out of the way... More 

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California
Level Contributor
73 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed to cross the border and simply stop. This place is so close to the U.S. that I could access my US cell provider. It's a nice place. Friendly staff (Hi, Christina!), nice restaurant and bar. Spacious room, comfortable bed. Clean everywhere. What's not to like? There may be a clue in the reviews. It looks like the better... More 

Was this review helpful? Yes 1
Hamilton, Canada
Level Contributor
107 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We selected this hotel because it was close to the Art&Craft show being held in the area. Even though we arrived early for check-in, we were greeted with bottle water and told that it could be another 1/2 hour or so. It was and the water was greatly appreciated while we waited in the lobby. It was busy that day... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Expecting a really bog standard experience, we were both pleasantly surprised by the Holiday Inn. Its location is right by the Bluewater Bridge, and beautiful Sarnia marina. The staff were really friendly and the breakfasts, despite not being included, are wide ranging and well cooked. The bar is fun, there was live music for everyone of our three nights and... More 

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Toronto, Canada
Level Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The check-in was prompt and efficient. The hotel is on decent shape and the rooms are comfortable. The on site restaurant is actually pretty decent. Its definitely a quiet area with a short walk down to the St Clair River and Lake Huron which is nice.

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IHGCare, Guest Relations Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Dear WalterEKurtz, Thank you for posting a review for our hotel. We are glad to see that you were able to appreciate our location, rooms, and restaurant. We hope you had a great time exploring the sites around our vicinity during your stay. We always welcome new opportunities for improvement so if you have any suggestions, feel free to let... More 

Sarnia, Ontario, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our Family recently stayed a night. The staff at the front desk was very pleasant. Our kids enjoyed having the option of an indoor and outdoor pool. The outdoor pool was the perfect depth for our children. We had dinner at Bridges which everyone enjoyed. We loved the beef carpaccio and the lamb meatloaf. Our server was very friendly and... More 

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Caseville, Michigan
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here one night. Long walks to everything happening in the area. The hotel is very tired, compared to USA Holiday Inn standards. We had a King Tower room, which was nothing special. I thought it was going to be a great room. Front desk staff said it is a newer part, so old part must be really dated. No... More 

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Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Hi Gary, Thanks for choosing to stay with us and for the honest feedback on your experience with our hotel and employees. I was pleased to read that you found the hotel clean and that you enjoyed your interactions with the staff. We hope to see you back soon. Geoff Eisenbraun, CHA General Manager More 

Toronto, Canada
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent three nights here...enjoyed the salt-water pool daily. Pool Towels are provided...although super rough! Grounds are nice. Had a room in the tower...room was quiet and clean. Bed was comfy...love the soft sheets. Hotel is showing some wear and tear. Air circulation in room should be better. Can't open a window and nothing would dry in the room even with... More 

Was this review helpful? Yes 1
Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

It sounds like a good stay with us for you and your family which I was very happy to read. I was also pleased to see that you enjoyed your guest room and the facilities. I will pass along the opportunities in the restaurant regarding the attention to the buffet. Thank you for your comments as I do appreciate the... More 

Ottawa, Canada
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I spent 12 nights at the hotel. As I walked down the hallway I was greeted every time with a 'hello' from employees. And at their restaurant - bridges - Kylie a lovely waitress that works there made me feel like home during my two weeks stay.

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