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Holiday Inn Sarnia Hotel & Conf Center

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1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
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Holiday Inn Sarnia Hotel & Conf Center
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Holiday Inn Sarnia Hotel & Conf Center
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252 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent three nights here...enjoyed the salt-water pool daily. Pool Towels are provided...although super rough! Grounds are nice. Had a room in the tower...room was quiet and clean. Bed was comfy...love the soft sheets. Hotel is showing some wear and tear. Air circulation in room should be better. Can't open a window and nothing would dry in the room even with... More 

Was this review helpful? Yes 1
Ottawa, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I spent 12 nights at the hotel. As I walked down the hallway I was greeted every time with a 'hello' from employees. And at their restaurant - bridges - Kylie a lovely waitress that works there made me feel like home during my two weeks stay.

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Calgary
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff seem to be doing a good job with what is clearly a tired hotel. I stayed in a clean room in the older part of the building. The AC kept the room cool on a really hot July night. Nothing special, but no complaints either. The staff were friendly. I didn't eat anything in the hotel.

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Kitchener
Level Contributor
127 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 1 week ago

I spent one night at this hotel before a meeting in the area. Booked an Executive King room as did several of my colleagues. Usually this means that you get a decent, comfortable room with a few extra amenities. The hotel was busy with a large conference. Check in was fine and the staff were friendly. Parking was a challenge... More 

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Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Dear Gundi, I appreciate your review and I am so sorry to hear of your displeasure in your stay at our hotel. All of us here strive to deliver a positive experience and are constantly working at improving our hotel. We truly value your feedback and take it very seriously. I would be delighted to have the opportunity to discuss... More 

Beamsville, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Arrived at the hotel around 23:00 on July 20. The person I dealt with at check-in was pleasant enough. Asked if was a member of the IHG Rewards club, I said I wasn't and proceeded to sign up. Was told that there would be some information regarding my enrolment placed under my room door, along with some coupons for breakfast... More 

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Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you "Muttman72" for sharing your feedback on your recent experience at our hotel. Please accept my sincerely apology regarding the multiple issues you experienced during your visit. You have provided a lot of helpful information, which we most certainly take seriously and will utilize to improve our operation. If I could have a moment of your time, I would... More 

Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before an appointment the next day in Sarnia. I chose the Holiday Inn because it had both an indoor and outdoor pool and a hot tub. The indoor pool & hot tub were very nice - clean and comfortable temperatures. We also enjoyed sitting in the sunshine at the outdoor pool, although the pool... More 

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Geoff E, Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Hi Brenda, Thank you for choosing to stay with us and for sharing your review, I was pleased to read you enjoyed the service, and that you also enjoyed breakfast in our hotel restaurant Bridges. My apologies for the inconvenience we caused you with the cleaning of the hot tub. Your constructive feedback is appreciated and reviewed by the appropriate... More 

Alberta
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've stayed at the Holiday Inn Sarnia a few times and have had a good experience each time. The staff are pleasant and the main parts of the hotel are all well kept. The fitness facilities are excellent - four treadmills, multiple bikes and elipticals/climbers, which is more than almost any other hotel gym I've seen. There are also free... More 

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Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Thank you jessba for staying with us over the years and for taking the time to share your experience with us. It's good to see that you enjoy both the staff and the hotel facilities when you stay at the hotel. I appreciate the detail concerning our fitness facilities as we have renovated this area in the last two years... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My over all experience has been positive with this hotel. The reservation process was tedious. I spent some time on the phone trying to get a hold of someone to be told I would have to leave my info and they would call me back. This took a few hours for a call back. The lady on the phone was... More 

Was this review helpful? Yes 1
Holland, Michigan USA
Level Contributor
392 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here many times... In the tower. I have found it clean, large and comfortable. The work out room is pretty descent for a hotel. The restaurant in the hotel is great. For fun it has a little par 3 course right behind the hotel. For me this is a great combination for a one night or week long... More 

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Litchfield Park, Arizona
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

was a long road trip and we came across this holiday inn Place was great even for a very late check in, rooms were clean and comfortable Right off the highway so very easy access and well signed and well lit for security.

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