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Holiday Inn Sarnia Hotel & Conf Center

3.0 of 5
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1498 Venetian Blvd, Sarnia, Ontario N7T 7W6, Canada
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Holiday Inn Sarnia Hotel & Conf Center
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Ranked #3 of 15 Hotels in Sarnia
A recent review
4 of 5 stars reviewed 4 days ago
CocoBianca Huntsville
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231 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Huntsville
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

To be honest I really was not expecting a lot. What makes this hotel is it's people. Every employee that walks past you greets you which not a lot of places do. This alone is special. They maintain a very clean hotel. I have stayed here a couple of times the second time I came I had a horrible room... More 

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Contributor
19 reviews 19 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the hotel multiple times and the staff always remember me. The service is always top notch and the food is amazing. The front desk was friendly and helpful, the room was clean and comfortable.

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Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

After having stayed in $400 a night hotel in Manhattan that was awful, it was such a treat to be able to stay at the Holiday Inn Sarnia Hotel & Conf. Center in Sarnia. The front desk was friendly and helpful, the room was clean and comfortable, the restaurant waitress was attentive and the food was excellent. I highly recommend... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

The waitress serving at the breakfast restaurant has poor attitude and complete lack of customer service. They continued to show bad manners through out our restaurant time here. This is not holiday Inn experience at all. Have stayed in holiday almost all over the country and this restaurant is the worst

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Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

I am so very sorry that you experienced such poor service in our restaurant. Quite frankly, I am incredibly surprised to read these kinds of comments. I can assure you that I will be personally reviewing the details of your experience as the bad manners, poor attitude and weak customer service go completely against everything our Service Culture is about.... More 

Kingston, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a frequent traveller, I have spent many nights in various Holiday Inns. Generally, I have positive experiences, however this one was the worst. It was a last minute booking and, given 2 options, I chose the $100.00 Standard King option vs the $136.00 'in the tower' with breakfast included. Upon arrival I was shocked at the unkempt exterior. I... More 

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Geoff E, General Manager at Holiday Inn Sarnia Hotel & Conf Center, responded to this review

Cindy, I was very sorry to read of your recent experience at the hotel regarding your initial room and how the room rate discrepancy was handled at the Front Desk. Your overall guest experience is not typical of what we are known for at this hotel as we want all of our guests to feel welcome and genuinely appreciated. I... More 

Seabrook, Texas, United States
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 18, 2015

We were simply shocked, the outside of this hotel that's sitting on the border was not impressive. Our room was wonderful in comparison, and had a little hot tub in it with a view of the border crossing. The bed was comfy, the restaurant wasn't bad and the water pressure in the room was good. It was a little chilly... More 

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Marine City, Michigan
Top Contributor
140 reviews 140 reviews
15 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed April 4, 2015

The hotel is clean and the staff friendly. It's close to the 402 and the Bluewater Bridge. The hotel has a very good restaurant and a small bar. There is a nice Irish Pub a short drive away down by the docks where several lake freighters were moored. The hotel is typical Holiday Inn which is becoming a good thing.... More 

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London, Canada
2 reviews
5 of 5 stars Reviewed March 30, 2015

We stayed for 2 nights and ALL of the staff were very friendly and attentive, the room was great and the service was wonderful. We would highly recommend staying here. If you have a chance try the Sunday Brunch it is awesome!

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Senior Contributor
42 reviews 42 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 11, 2015 via mobile

Stayed at this hotel while working, chose due to the Holiday Inn name. This is an older building which is still decent to stay in. Rooms are, while nothing to rave about, decent. Restaurant on site is a little on the pricey side but has good food. Site has decent enough exercise area with bike, treadmills, full weight gym, etc...... More 

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Burlington, Canada
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed February 28, 2015

i have stayed at the Holiday Inn Sarnia three times in the past two months while in Sarnia visiting my mom who is undergoing cancer treatment and can't have long exposure to others in her home. The Reservation Manager Stefanie Czornyj has been exceptionally helpful with my last minute reservations and went above and beyond to assist me during this... More 

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