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Howard Johnson Inn Sarnia

2.0 of 5
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1716 London Line, Sarnia, Ontario N7T-7H2, Canada
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Howard Johnson Inn Sarnia
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Ranked #13 of 15 Hotels in Sarnia
A recent review
4 of 5 stars reviewed yesterday
728lindsayi Grimsby, Canada
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Travelers are raving about these Sarnia hotels

Newmarket, Canada
1 review
2 of 5 stars Reviewed 1 week ago

I had a great sleep, but the smoke detector malfunction, I was told someone would come by to replace it within 10 to 20 mins and an hour later I received another call asking when I would be leaving for the day and to let them know when I was. The bath tub was not clean properly and the extra... More 

Review collected in partnership with Howard Johnson

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HojoSarnia, General Manager at Howard Johnson Inn Sarnia, responded to this review

Thank you 822bonitab for sharing your experience with us. We are very sorry to hear about the issues you experienced during your stay, and apologize if you were not comfortable during your stay. We are sincerely sorry about the smoke detector issue as a new one was needed and we were not able to get to it right away. Our... More 

Sherwood Park
1 review
1 of 5 stars Reviewed 2 weeks ago

HOJO has been a standard which would be anticipated to be of a certain minimum. No longer! The first room we were shown to was not of a level of decency that I would have even considered staying there, let alone bringing my spouse in from the car. A "Better" room was then designated. New, clean and tidy seemed to... More 

Review collected in partnership with Howard Johnson

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HojoSarnia, General Manager at Howard Johnson Inn Sarnia, responded to this review

Thank you LiamW for sharing your experience with us. We are very sorry to hear about the issues you experienced during your stay, and apologize if you and your family were not comfortable during your stay. We sincerely apologize for the first room you were shown and were not impressed with. We have looked into the issue of the smell... More 

London, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently 1 night as I travelled to Sarnia for a wedding. Not downtown, but everything in Sarnia is close. At 1st when we pulled up, I gasped as it was next to a race track. Visions of dirty rms came into my head, along with drunk party people. This was not the case. To my pleasant surprise... More 

Was this review helpful? Yes
HojoSarnia, General Manager at Howard Johnson Inn Sarnia, responded to this review

Dear Gail, Thank you for taking the time to share your experience here on TripAdvisor. I am thrilled to hear that there were no issues with your stay at the Howard Johnson Inn Sarnia. We look forward to seeing you soon at the Howard Johnson Inn Sarnia and welcome you back. Regards, General Manager More 

Kitchener, Canada
1 review
3 of 5 stars Reviewed June 2, 2015

Nice hotel, good location clean riom, was happy until came back the second night and our room had not been done. Front desk said BC we had the DND sign on until 9, what about after 9? We had to empty our own trash and change our own towel that spoiled it for me.

Review collected in partnership with Howard Johnson

Was this review helpful? Yes
HojoSarnia, Manager at Howard Johnson Inn Sarnia, responded to this review

Dear guest, I am sorry about your rooms was not cleaned. I asked staff and she said they had DND on and was on all day. We look forward to seeing you the next time you are in the area. Warm Regards, Management More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

The walls were so paper thin we thought the people staying beside us were family. We heard their baby cry all night, and the TV on in the morning for cartoons at an ungodly hour. There was an extra pillow in the drawer that was blood-stained and the heater only pumped out freezing cold air. The people at the front... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
HojoSarnia, Manager at Howard Johnson Inn Sarnia, responded to this review

Dear Guest, Thank you for bringing this issue to our attention. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I apologize about the noise. These are solid cement walls plus the drywall and on top is wall paper. I don't know why that baby was crying all night. We have 24... More 

Toronto, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 6, 2015

We honestly weren't expecting much, but this hotel under-delivered. It is tired beyond belief, and so rough around the edges. The bedding felt clean, thank you! But the towels were old, and with only two hand towels and two bath towels, not enough. Despite being non smoking, it stinks of smoke. Listen, I am a frequent traveler, and not unreasonable,... More 

Review collected in partnership with Howard Johnson

Was this review helpful? Yes 1
HojoSarnia, Owner at Howard Johnson Inn Sarnia, responded to this review

Dear guest, Thank you for spending your time to give us a feedback. Sorry about that you smelled smoke. On our registration card it says non-smoking hotel and we also mention it to our loyal guests at check-in but you know sometimes they smoke do use air freshener to clean the air. Kind Regards for your inputs, Management More 

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